Top 41 Client services associate Jobs in Blue Ash, Oh

Client Services Coordinator
Johnson Controls —West Chester, OH
- $18.22 - $25.09 an hour
- Full-time
- Research
- Mid-level
- High school diploma or GED
- Paid training
- Wellness program
Client Executive
Team Wireless - Verizon Authorized Retailer —Cincinnati, OH
- Spanish
- English
- Research
Quick Apply
Client Support Specialist
Orchestrate —Cincinnati, OH
- $22 an hour
- Part-time
- Office
- Windows
- Microsoft Office
Client Associate
Gallagher Benefit Services —Cincinnati, OH
- $39,500 - $77,000 a year
- Full-time
- Basic math
- Office
- High school diploma or GED
- Paid parental leave
- Health savings account
8d
Senior Registered Client Service Associate
Morgan Stanley —Cincinnati, OH
- Full-time
- Microsoft Excel
- Microsoft Outlook
- 5 years
13d
Client Service Representative
VCA Animal Hospitals —Cincinnati, OH
- Part-time
- High school diploma or GED
- 1 year
- Communication skills
- Health insurance
- Dental insurance
Client Associate
MCF Advisors, LLC —Cincinnati, OH
- Full-time
- Inventory management
- Mid-level
- Office
Quick Apply
1d
Client Account Associate (Accountant)
Supporting Strategies —Cincinnati, OH
- $90,000 a year
- Remote
- 5 years
- Finance
- Bachelor's degree
- Work from home
7d
Part Time-Client Service Representative
VCA Animal Hospitals —Cincinnati, OH
- Part-time
- Maintenance
- Entry level
- Health insurance
- Dental insurance
Client Support Assistant
Johnson Investment Counsel —Kenwood, OH
- Microsoft Excel
- Microsoft Outlook
- Mid-level
Sales Associate & Client Wellness Education
Project LeanNation Harper's Point —Cincinnati, OH
- $16 an hour
- Part-time
- Ability to lift 50 pounds
- Entry level
Quick Apply
Client Services Coordinator
People Working Cooperatively Inc —Cincinnati, OH
- Full-time
- Mid-level
- High school diploma or GED
- 4 years
Quick Apply
Senior Client Solution Specialist
PNC Financial Services Group —Cincinnati, OH
- $41,250 - $68,750 a year
- Full-time
- Mid-level
- Office
- Associate's degree
- Wellness program
- Health savings account
Associate Client Service Manager - Commercial Lines
Gallagher —Covington, KY
- $47,000 - $70,500 a year
- Full-time
- Hybrid work
- Mid-level
- High school diploma or GED
- Bachelor's degree
- Paid parental leave
- Health savings account
Registered Private Wealth Client Associate
Bank of America —Cincinnati, OH
- Full-time
- Microsoft Word
- Microsoft Excel
- Writing skills
Personal Lines - Client Services Analyst
The Cincinnati Insurance Companies —Fairfield, OH
- $50,000 - $60,000 a year
- Mid-level
- SQL
- Organizational skills
Director Client Delivery
Ensemble RCM LLC —Blue Ash, OH
- $111,000 - $167,000 a year
- Full-time
- 3 years
- Bachelor's degree
- Travel
- Tuition reimbursement
Senior Client Success Manager- Activation (P4547)
84.51° —Cincinnati, OH
- $78,000 - $120,000 a year
- Office
- Business development
- Bachelor's degree
- Health savings account
- AD&D insurance
Assistant Manager Client Relationship Center Service
Western & Southern Financial Group —Cincinnati, OH
- Extended hours
- Word processing
- Mid-level
- Office
Manager Client Solutions Sr
Acosta —Cincinnati, OH
- $72,600 - $90,800 a year
- Full-time
- Microsoft Outlook
- Business development
- Bachelor's degree
Quick Apply
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Client Services Coordinator

Johnson Controls -
West Chester, OH

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Job Details

Full-time
$18.22 - $25.09 an hour

Benefits

Paid training
Wellness program
Health savings account
Disability insurance
Health insurance
Dental insurance
Employee assistance program
Vision insurance
401(k) matching
Opportunities for advancement
Life insurance
Referral program

Qualifications

Customer communication
Research
High school diploma or GED

Full Job Description

Johnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education.

For more than 140 years, Johnson Controls has delivered performance where it really matters. Backed by advanced technology, lifecycle services and an industry-leading field organization, we elevate customer performance, turn goals into real-world results and help move society forward.

Visit johnsoncontrols.com for more information and follow @Johnsoncontrols on social platforms.

What we offer:

Competitive Starting Pay
Paid Training
Global Advancement Opportunities
Referral Bonuses
Comprehensive Benefits
Medical/Dental/Vision insurance
Health Savings Account (HSA)
Life Insurance
401(k) savings plan with company match
Short-Term and Long-Term Disability
Employee Assistance Program
Wellness Program
And More!

What you will do

Under general supervision, coordinates customer service requests, from initiation to service completion, and maximizes technical resource productivity and profitability by efficiently coordinating technician schedules and needs.

Partners effectively with the district management to ensure technical service work is completed in a reasonable timeframe and to the customer’s expectations. Analyzes and assesses technical team performance and adjusts as needed to enhance customer satisfaction in a cost-effective manner.

How you will do it

Receives customer requests for unscheduled or scheduled service. Determines customer needs and matches appropriate Technician or Team Lead to the need.
Communicates the action plan and services to be provided directly to the customer.
Ensures work has been performed to the customer’s expectations and performs follow-up with the customer, as needed.
Answers any customer inquiries and resolves or escalates customer issues, as appropriate.
Upon completion, reconciles all service requests daily by billing service requests or answering inquiries from the billing team.
Coordinates labor scheduling to align technician to the appropriate customer and service need.
Maintains consistent communication with assigned Technicians.
Follows up on activities to ensure completion in an established timeframe.
Assists with creation of L&M quotations and service calls.
Cuts purchase orders for necessary material or subcontractor assistance.
Develops and maintains viable long-term relationships with customers and subcontractors.
Participates in business review meetings by preparing and discussing critical account information pertinent to current profitability status (i.e., past due inspections, billable service work, scheduling obstacles) and customer satisfaction issues.
Researches and follows up on questions identified during monthly business review.
Ensures that all customer account information required to support call management activities and scheduling of tasks are kept up to date.
Business review support
Billing support
Customer retention support
Facilitates administration of warranty claims.
Answer incoming customer calls and resolve issues and/or takes notes to pass to appropriate department.
Other duties and administrative activities as assigned.

What we look for

Required

Associates degree preferred, high school diploma or equivalent required
Preferred minimum of 2-4 years of service industry experience managing service operations and/or service scheduling.
Must demonstrate the ability to perform work independently and demonstrate solid organizational and attention to detail skills.
Must have strong interpersonal skills to effectively communicate with both internal and external clients.
Must have the ability to simultaneously handle a large and diverse number of projects, tasks and issues with tact, cooperation, and persistence.
Able to prioritize work activities based upon financial impact to desired business goals.
Experience and/or basic project accounting or costing principals is desired.
Able to influence diverse teams to accomplish tasks/goals.

HIRING HOURLY RANGE: $18.22 - 25.09 (Hourly rate to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.) This position includes a competitive benefits package. The posted salary range reflects the target compensation for this role. However, we recognize that exceptional candidates may bring unique skills and experiences that exceed the typical profile. If you believe your background warrants consideration beyond the stated range, we encourage you to apply. To support an efficient and fair hiring process, we may use technology assisted tools, including artificial intelligence (AI), to help identify and evaluate candidates. All hiring decisions are ultimately made by human reviewers. For details, please visit the About Us tab on the Johnson Controls Careers site at https://jobs.johnsoncontrols.com/about-us

#LI - AD2

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Refine Your Search

client services associate jobs in blue ash, oh

Client Services Coordinator

Client Executive

Client Support Specialist

Client Associate

Senior Registered Client Service Associate

Client Service Representative

Client Associate

Client Account Associate (Accountant)

Part Time-Client Service Representative

Client Support Assistant

Sales Associate & Client Wellness Education

Client Services Coordinator

Senior Client Solution Specialist

Associate Client Service Manager - Commercial Lines

Registered Private Wealth Client Associate

Personal Lines - Client Services Analyst

Director Client Delivery

Senior Client Success Manager- Activation (P4547)

Assistant Manager Client Relationship Center Service

Manager Client Solutions Sr

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