Top 41 Customer support & client services managers Jobs in Blue Ash, Oh

Client Service Manager - Commercial Lines
Gallagher —Cincinnati, OH
- $56,500 - $94,500 a year
- Full-time
- Mid-level
- 3 years
- High school diploma or GED
- Paid parental leave
- Health savings account
Contact Center Supervisor
DMI —Sharonville, OH
- $113,600 - $142,000 a year
- Overtime
- Mid-level
- High school diploma or GED
- Analysis skills
- Disability insurance
- Health insurance
Contact Center Manager
DMI —Sharonville, OH
- $113,600 - $142,000 a year
- Overtime
- 5 years
- Mid-level
- High school diploma or GED
- Disability insurance
- Health insurance
Customer Care Manager
Arbor Homes —West Chester, OH
- Full-time
- Clean driving record
- Construction site
- Computer literacy
- Paid parental leave
- Health insurance
Customer Service Manager
EcoShield Pest Solutions —Fairfield, OH
- $50,000 - $60,000 a year
- Full-time
- Mid-level
- Office
- Supervising experience
- Paid holidays
- Health insurance
Quick Apply
Manager of Call Center
INHABIT IQ —Mason, OH
- Overtime
- Residential
- Analysis skills
- Supervising experience
- Paid time off
Quick Apply
14d
Customer Experience Lead
Cincinnati Children's Hospital —Cincinnati, OH
- $19.48 - $22.25 an hour
- Full-time
- Mid-level
- Supervising experience
- Children
Director, Workforce Management, Customer Experience & Quality
EVERSANA —Mason, OH
- $105,000 - $120,000 a year
- Full-time
- Remote
- Master's degree
- 8 years
- Bachelor's degree
Quick Apply
8d
Client Services Coordinator
People Working Cooperatively Inc —Cincinnati, OH
- Full-time
- Mid-level
- High school diploma or GED
- 4 years
Quick Apply
Manager, Customer Service
Michelman Inc. —Cincinnati, OH
- Monday to Friday
- Hybrid work
- Pass drug screening
- Mid-level
- 3 years
Quick Apply
Team Lead - Global Solutions Onboarding
U.S. Bank National Association —Cincinnati, OH
- $98,175 - $115,500 a year
- Full-time
- 5 years
- Office
- Bachelor's degree
- Paid holidays
- Disability insurance
2d
Manager Client Solutions Sr
Acosta —Cincinnati, OH
- $72,600 - $90,800 a year
- Full-time
- Microsoft Outlook
- Business development
- Bachelor's degree
Quick Apply
8d
Account Manager
Gallagher —Cincinnati, OH
- $52,500 - $102,500 a year
- Full-time
- Remote
- Mid-level
- High school diploma or GED
- Bachelor's degree
- Paid parental leave
- Health savings account
Multinational Network Manager
The Hartford —Cincinnati, OH
- $67,600 - $129,600 a year
- Full-time
- Hybrid work
- Mid-level
- Office
- Communication skills
Director, Precision Operations
PatientPoint —Cincinnati, OH
- Full-time
- Hybrid work
- 7 years
- Bachelor's degree
- Organizational skills
8d
Imports Supervisor (L2)
DHL —Erlanger, KY
- Email
- Mid-level
- Bachelor's degree
- Leadership
- Health insurance
- Dental insurance
8d
Director- Customer Account Management
RHINESTAHL CORPORATION —Mason, OH
- Microsoft Outlook
- Marketing
- Office
- Paid parental leave
- Health savings account
Quick Apply
Assistant Manager Client Relationship Center Service
Western & Southern Financial Group —Cincinnati, OH
- Extended hours
- Word processing
- Mid-level
- Office
Senior Partner Success Manager
Worldpay, LLC —Cincinnati, OH
- $108,200 - $163,400 a year
- Full-time
- 7 years
- Pass drug screening
- Finance
Quick Apply
4d
Critical Situation Leader
CDK Global —Norwood, OH
- $65,500 - $75,000 a year
- Weekends as needed
- Remote
- Dealership
- 5 years
- Bachelor's degree
- Health insurance
- Dental insurance

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Client Service Manager - Commercial Lines

Gallagher -
Cincinnati, OH

Apply Now

Job Details

Full-time
$56,500 - $94,500 a year

Benefits

Paid parental leave
Health savings account
Dental insurance
401(k)
Flexible spending account
Matching gift program
Parental leave
Vision insurance
Flexible schedule

Qualifications

Property & Casualty License
Productivity software

Full Job Description

Introduction

At Gallagher, we help clients face risk with confidence because we believe that when businesses are protected, they’re free to grow, lead, and innovate. You’ll be backed by our digital ecosystem: a client-centric suite of consulting tools making it easier for you to meet your clients where they want to be met. Advanced data and analytics providing a comprehensive overview of the risk landscape is at your fingertips. Here, you’re not just improving clients' risk profiles, you’re building trust. You’ll find a culture grounded in teamwork, guided by integrity, and fueled by a shared commitment to do the right thing. We value curiosity, celebrate new ideas, and empower you to take ownership of your career while making a meaningful impact for the businesses we serve. If you’re ready to bring your unique perspective to a place where your work truly matters; think of Gallagher.

Overview

At Gallagher, we’re looking for a Client Service Manager to join our Commercial team. In this role, you’ll work closely with clients and colleagues to provide exceptional service and deliver tailored insurance solutions. You’ll help build strong relationships, solve challenges, and ensure every interaction both internally and externally adds value. This is your opportunity to grow your career while making a meaningful impact.

You’ll play a key role in supporting and leading efforts to deliver high-quality solutions to our clients. From managing renewals to mentoring team members, you’ll help ensure client needs are met and compliance standards are upheld.

How you'll make an impact

Here’s what you’ll do:

Manage the renewal process by gathering client information, analyzing their needs, and helping deliver timely, tailored solutions.
Identify gaps in coverage, review claims, secure existing business, and drive the sale of additional services and lines of coverage.
Build and maintain strong relationships with clients and carrier partners through timely responses and strong customer service, ensuring trust and satisfaction.
Help your team address client risk management needs through consultative conversations and personalized strategies.
Mentor team members by delegating tasks, providing transparent feedback, encouraging continuous learning, and fostering professional growth.
Conduct regular audits to ensure compliance with regulations and maintain high service standards.
Maintain accurate and up-to-date client and policy data using Gallagher’s systems.
Use Gallagher’s technology to enhance productivity, streamline processes, and deliver quality results.
Manage multiple priorities effectively, ensuring all tasks are completed on time and meet client expectations.

About You

Here’s what you’ll bring to the role:

Bachelor's degree with a minimum of 3+ years Client service and/or claims management experience, or high School degree/GED with a minimum 8+ years client service and/or claims management experience.
A Property and Casualty Insurance License.
Proficiency in Microsoft Office.
A desire to build relationships and deliver results.
Adaptability and resilience in managing shifting priorities.
A collaborative mindset to work with teams across Gallagher.

Compensation and benefits

We offer a competitive and comprehensive compensation package. The base salary range represents the anticipated low end and high end of the range for this position. The actual compensation will be influenced by a wide range of factors including, but not limited to previous experience, education, pay market/geography, complexity or scope, specialized skill set, lines of business/practice area, supply/demand, and scheduled hours. On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.

Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve:

Medical/dental/vision plans, which start from day one!
Life and accident insurance
401(K) and Roth options
Tax-advantaged accounts (HSA, FSA)
Educational expense reimbursement
Paid parental leave

Other benefits include:

Digital mental health services (Talkspace)
Flexible work hours (availability varies by office and job function)
Training programs
Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing
Charitable matching gift program
And more...

**The benefits summary above applies to fulltime positions. If you are not applying for a fulltime position, details about benefits will be provided during the selection process.

We value inclusion and diversity

Click Here to review our U.S. Eligibility Requirements

Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.

Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.

Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws.

Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.

Apply Now

Refine Your Search

customer support & client services managers jobs in blue ash, oh

Client Service Manager - Commercial Lines

Contact Center Supervisor

Contact Center Manager

Customer Care Manager

Customer Service Manager

Manager of Call Center

Customer Experience Lead

Director, Workforce Management, Customer Experience & Quality

Client Services Coordinator

Manager, Customer Service

Team Lead - Global Solutions Onboarding

Manager Client Solutions Sr

Account Manager

Multinational Network Manager

Director, Precision Operations

Imports Supervisor (L2)

Director- Customer Account Management

Assistant Manager Client Relationship Center Service

Senior Partner Success Manager

Critical Situation Leader

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