Top 94 Guest service agent Jobs in Blue Bell Pa

Hotel Front Desk Agent
Normandy Farm Hotel/Blue Bell County Club —Blue Bell, PA
- $18 an hour
- Part-time
- 18 years or older
- Pass drug screening
- Hotel
Quick Apply
Front Desk Agent: Part Time
Hilton Garden Inn, Ft. Washington, PA —Fort Washington, PA
- Part-time
- Hotel
- Cleaning
- Communication skills
- Employee discount
- Opportunities for advancement
Quick Apply
1d
Front Desk Agent
Marriott International, Inc —Horsham, PA
- Full-time
- Hotel
- Front desk
- Entry level
Hotel Front Desk Agent- Full Time
IHG Hotels & Resorts —Kulpsville, PA
- $15 - $17 an hour
- Weekends as needed
- Customer service
- Ability to walk for extended periods
- Hotel
- Health insurance
- Dental insurance
Quick Apply
Front Desk Agent
Courtyard Montgomeryville —North Wales, PA
- Computer literacy
- Hotel
- High school diploma or GED
14d
Front Desk Receptionist
Keller Williams Realty Group —Collegeville, PA
- Part-time
- Office
- High school diploma or GED
- Computer skills
Quick Apply
Overnight Guest Service Agent
Kimpton Hotels & Restaurants —Philadelphia, PA
- $21 an hour
- Weekends as needed
- Hotel
- High school diploma or GED
- Entry level
- Health insurance
- Dental insurance
Quick Apply
Front Desk Agent Fri-Mon
Choice Hotels Comfort Inn —Horsham, PA
- From $15 an hour
- Part-time
- Hotel
- In-person
- Communication skills
- Paid time off
Quick Apply
11d
Guest Services Agent
Sheraton Valley Forge —King of Prussia, PA
- Full-time
- Hotel
- Ability to lift 50 pounds
- Ability to sit for extended periods
- Health insurance
- Dental insurance
Quick Apply
Front Desk Agent
Homewood Suites Lansdale —Lansdale, PA
- $16 an hour
- Ability to walk for extended periods
- Hotel
- US work authorization
- Wellness program
- Commuter assistance
Quick Apply
Guest Service Agent
Kimpton Hotels & Restaurants —Philadelphia, PA
- $18.50 an hour
- Weekends as needed
- Hotel
- High school diploma or GED
- Entry level
- Health insurance
- Dental insurance
Quick Apply
Welcome Agent
Marriott International, Inc —Philadelphia, PA
- Full-time
- Hotel
- High school diploma or GED
- Front desk
Guest Service Agent
Westin Philadelphia —Philadelphia, PA
- Weekends as needed
- Hotel
- High school diploma or GED
- Ability to lift 25 pounds
- Wellness program
- Commuter assistance
On Call Front Desk Agent
Four Seasons —Philadelphia, PA
- Part-time
- Hotel
- US work authorization
- Military encouraged
- Health insurance
- Dental insurance
Front Desk Agent
Hyatt Place king of prussia —King of Prussia, PA
- $15 - $16 an hour
- Part-time
- In-person
- Communication skills
- Entry level
Quick Apply
Front Desk Agent
Wurzak Hotel Group @ Element Valley Forge —King of Prussia, PA
- Full-time
- Mid-level
- Hotel
- US work authorization
- AD&D insurance
- Health insurance
Quick Apply
Front Desk Agent
Gulph Creek Hotels —King of Prussia, PA
- $17 an hour
- Basic math
- English
- Hotel
Quick Apply
Front Desk Agent
Forge Hospitality LLC —Audubon, PA
- From $16 an hour
- Weekends as needed
- Hotel
- Computer skills
- Communication skills
- Health insurance
- Employee discount
Guest Service Agent
Aloft Philadelphia Downtown —Philadelphia, PA
- Part-time
- Hotel
- High school diploma or GED
- Ability to lift 25 pounds
- Wellness program
- Commuter assistance
3d
Hotel Front Desk Agent
Homewood Suites Warrington/Doylestown —Warrington, PA
- $15 - $16 an hour
- Weekends as needed
- Hotel
- US work authorization
- In-person
- Health insurance
- Dental insurance
Quick Apply
12d

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guest service agent jobs near blue bell pa

Hotel Front Desk Agent

Normandy Farm Hotel/Blue Bell County Club
Blue Bell, PA

Quick Apply

Job Details

Part-time
$18 an hour

Qualifications

Hotel and accommodations payment processing
Hotel policy compliance
Safety protocol adherence
Check cashing
Employee relationship building
High school diploma or GED
Balancing end-of-day transactions

Full Job Description

Description:

Normandy Farm is seeking qualified individuals who are interested in working in an upscale hospitality environment. An exemplary work ethic, meticulous attention to detail and a passion for providing superior customer service are necessary for all applicants. Applicants with experience working for first-class hospitality organizations will be strongly considered.

Front Desk Agents make the first impression on our guests by extending a warm welcome and a friendly smile and additionally provide information about the hotel and local area. Front Desk Agents are responsible for guest check-ins and check-outs. They work closely with all hotel departments, particularly our Sales team, Restaurant and Wedding planners. You must be available to work any day of the week including holidays.

Must be able to work a minimum of 3 shifts per week. This is a part-time role to start with a potential to become full-time

Shifts change weekly based on the needs of the business. You must have open availability to work all shifts listed below

7:00AM - 3:30PM

3:00PM - 11:30PM

11:00PM -7:30am (Night Audit)

Weekends are required.

This role will undergo a pre-employment background and drug screen.

Front Desk Agent Functions:

Assists guests with front office related inquiries in an efficient, courteous, and professional manner.
Registers guests and complies with special requests whenever possible.
Keeps the front desk organized and clean.
Ensure the proper use of radio etiquette within the department.
Ensure correct and accurate cash handling.
Post charges to the guest accounts that have not been posted or were incurred on the night audit shift.
Maintain and monitor ‘Lost and Found’ procedures and policies according to Hansen Hospitality standards.
Accurately and efficiently inputs information into computer systems.
Completes the checklists accurately which includes the summary arrival report, exceeded credit limit report, folio balance, etc.
Utilizing downtime during slower periods of the shift by ensuring there are enough sundry items, copies of checklists, information, sheets, etc. at the front desk.
Monitoring the lobby and making sure it is up to Hansen Hospitality standards.
Fulfills guests’ requests (i.e. places phone calls, holds letters or packages, etc.)
Coordinates room status updates by notifying housekeeping of all check-outs, late check-outs, early check-ins, special requests and part-day rooms.
Operates telephones; answers the telephone; transfers calls to proper extensions; take messages for staff.
Attends and participates in all training sessions and team meetings.
Develops and maintains positive working relationships with others while listening and responding in an appropriate manner.
Follow instructions, adhere to all procedures, and company policies while maintaining a high standard of conduct.
Notifies and reports any problems or concerns to management.
Reports to Front Desk Manager

Requirements:

Must be at least 18 years old.
High School Diploma or Equivalent
Hospitality Management Student or graduate (a plus)
Possess a basic knowledge of excellent service standards as well as etiquette.
Ability to work well under pressure, dealing with many arrivals and departures within a short period of time
Available to work weekends, evening shifts and major holidays (Christmas, Easter, Mother’s Day, Thanksgiving, along with other special events)
Thoroughly understands and follows proper credit, cash-checking and cash handling policies and procedures
Understands and monitors room status information
Knows room locations, types of rooms available and room rates
Mandatory compliance with all safety regulations, procedures, policies, and rules
Regular and predictable attendance.
Always arrives punctually in full uniform with a neat & professional appearance
Requires standing for extended periods, walking, pushing, carrying, bending, reaching, stooping, kneeling, or crouching.
Able to lift up to 25 pounds without assistance and in excess of 50 pounds with assistance.
Must be able to multitask several different actions at once.
Experience with a full-service hotel/guest relations preferred.
Experience cashiering is preferred.
Authorized to work in the United States
Must have reliable transportation to and from work.
Fluency in a foreign language is a plus.

Quick Apply

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