Top 140 Guest service agent Jobs in Blue Island, Il

Front Desk Agent - Soho House Chicago
Soho House & Co. —Chicago, IL
- $24.50 an hour
- 8 hour shift
- Hotel
- Restaurant
- Communication skills
- Health insurance
- Dental insurance
Quick Apply
Guest Service Agent - Waldorf Astoria Chicago
Hilton —Chicago, IL
- $25 an hour
- Overnight shift
- Hotel
- Entry level
- Paid parental leave
- Employee stock purchase plan
4d
Guest Service Agent (PM Part time) - Embassy Suites by Hilton Chicago Downtown Magnificent Mile
Hilton —Chicago, IL
- $23.50 an hour
- Part-time
- Hotel
- Entry level
- Paid parental leave
- Employee stock purchase plan
PT Guest Service Agent - The Hoxton, Chicago
Schulte Boutique + Lifestyle —Chicago, IL
- $24 an hour
- Part-time
- Background check
- Sales
- Pass drug screening
- Paid time off
Quick Apply
Front Office Agent - Overnight
Hyatt Regency McCormick Place —Chicago, IL
- $27.25 an hour
- Weekends as needed
- Mid-level
- Hotel
- Front desk
- Free parking
- Tuition reimbursement
12h
Guest Service Agent
Nobu Hotel Chicago —Chicago, IL
- $21.45 - $25.20 an hour
- Overnight shift
- Ability to walk for extended periods
- Computer literacy
- Sanitation
Quick Apply
Guest Relations Agent - The Ritz-Carlton
Sage Hospitality —Chicago, IL
- $24 - $26 an hour
- Full-time
- Hotel
- High school diploma or GED
- Communication skills
- AD&D insurance
- Disability insurance
10d
Front Office Agent
Hyatt Regency McCormick Place —Chicago, IL
- $26.75 an hour
- Full-time
- Hotel
- Front desk
- Ability to stand for extended periods
- Employee stock purchase plan
- Paid holidays
12h
Guest Services Agent
Study Hotels —Chicago, IL
- $21.50 an hour
- Weekends as needed
- Background check
- Microsoft Excel
- Microsoft Outlook
- Paid holidays
- Health insurance
Quick Apply
Concierge Guest Services
Kimpton Hotels & Restaurants —Chicago, IL
- $25 an hour
- Weekends as needed
- Research
- Hotel
- High school diploma or GED
Quick Apply
Hotel Front Desk Agent
LondonHouse Chicago —Chicago, IL
- From $24.75 an hour
- Overtime
- CPR Certification
- Hotel
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
11d
Part-time Front Desk Agent
The Westin Michigan Avenue Chicago —Chicago, IL
- $25.75 an hour
- Part-time
- Writing skills
- Hotel
- Leadership
- Paid holidays
- Disability insurance
Quick Apply
11d
Front Desk Associate
United Professional Staff —Chicago, IL
- $26 an hour
- Full-time
- Computer literacy
- Writing skills
- English
10d
Overnight Front Desk Agent
The Hongkong and Shanghai Hotels, Limited —Chicago, IL
- $24 - $27 an hour
- Overnight shift
- English
- Mid-level
- Hotel
- Paid holidays
- Disability insurance
Front Office Agent
Trump International Hotel and Tower Chicago —Chicago, IL
- $27 - $30 an hour
- Part-time
- CPR Certification
- Writing skills
- Hotel
Quick Apply
Guest Service Agent
Home2 Suites Chicago River North —Chicago, IL
- $19 - $21 an hour
- Part-time
- Hotel
- High school diploma or GED
- Ability to lift 25 pounds
- Wellness program
- Commuter assistance
Spa Guest Service Agent
The Hongkong and Shanghai Hotels, Limited —Chicago, IL
- $22 - $25 an hour
- English
- Mid-level
- US work authorization
- Paid holidays
- Disability insurance
14d
Front Desk Agent
Pyramid Global Hospitality —Chicago, IL
- $26.93 an hour
- Weekends as needed
- Sales
- Computer literacy
- Hotel
- Health insurance
- Dental insurance
Quick Apply
7d
Front Desk Agent Night Auditor
Holiday Inn Express & Suites Chicago South-Lansing —Lansing, IL
- $15 - $19 an hour
- Weekends as needed
- Hotel
- High school diploma or GED
- Front desk
- Paid time off
- Employee discount
Quick Apply
Front Desk Agent
Wind Creek Chicago —East Hazel Crest, IL
- $15 - $19 an hour
- Part-time
- In person
- Ability to walk for extended periods
- Writing skills
- Hotel
- Free parking
- Health insurance
Quick Apply
4d

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guest service agent jobs near blue island, il

Front Desk Agent - Soho House Chicago

Soho House & Co. -
Chicago, IL

Quick Apply

Job Details

Full-time
$24.50 an hour

Benefits

Health insurance
Dental insurance
Paid time off
Vision insurance

Qualifications

Phone communication
Client inquiry handling
Office phone management

Full Job Description

The role…

At Soho House, the Front Desk Agent, assist with checking members in to the property and hotel guests into their room as well as streamline various inquiries, risks and other matters that arise. The Front Desk Agent is responsible for receiving payments and balancing cash at end of a shift. As a Front Desk Agent, you will be well-versed with the property layout, briefed on special offers (when applicable), restaurant/F&B options and other amenities but not limited to gym, spa and shared workspace.

A successful Front Desk Agent is hospitable by nature, pro-active, capable multi-tasker as well as level-headed, professional in demanding and fast paced environments.

Main Duties

Primary point of initial contact for members, guests and staff and must ensure all visitors are welcomed with open arms and provided with top-notch service from the moment they enter a Soho House & Co property
Expert in performing all concierge duties as required including, but not limited to; booking cars, tickets to shows, restaurant reservations, spa reservations, etc.
Answer incoming emails and inquires via various digital portals members and guests have access to as well as printing/scanning documents for members and guests joining us in rooms (hotel)
Responsible for knowing any updates regarding hours of operation, reservation restrictions and matters that will result in change of workflow by communicating with all departments daily
Handle all accounting related inquiries (i.e. sending folios, fielding disputes, billing, receipts, refund requests) as well as walkout retrievals and keep all lost credit cards in safe
Comfortable discussing Soho House amenities, room types, room descriptions, rates and availability as well as suggesting room preferences that increase revenue stream and elevate guest experience
Delegate support for members and guests to valet and luggage storage to the bell attendant and/or butler
Team player with general phone etiquette and participate in Daily Shift briefings.

Required Skills/Qualifications

At least 1 year of similar role or customer service / facing role
Must be okay with multi-tasking, answering high-volume phone lines and answering inquiries professionally (face to face), timely and to the best of your abilities.
Quick learner or have OpenTable, Salesforce, Google Sheets and/or Opera
Problem solving skills and bring conflict resolution to any anticipated or current matter
Detail oriented, articulate and ability to multi-task in a high-volume and demanding work environment
Strong communication skills and ability to understand and follow written and verbal instructions
Flexible schedule and ability to work nights, weekends and holiday's (as needed)

Physical Requirements

Must be able to seize, grasp, turn and hold objects with hands.
Must be able to work on your feet for at least 8 hours.
Fast paced movements are required to go from one part of the club to others.
Must be able to move, pull, carry or lift at least 40 pounds.
Occasionally kneel, bend, crouch and climb as required.

Why work with us...

Soho House offers competitive compensation packages that feature global benefits and perks. Whether you're seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career.

Health Care + 401K: Full time employees are eligible for full benefits; Medical, Dental & Vision as well as Retirement fund with a 2% match
Paid Time Off: Full- Time Employees have sick day's + vacation days
Career Development: Soho House can progress your career domestically or internationally as well as managerially or technically
Soho Impact: Empowering the Soho House Community to make positive change, through mentoring, apprenticeship, local outreach and sustainability
Learning & Development: An extensive range of internally and externally run courses are available for all employees.
Cookhouse & House Tonic: Celebrating our passion for food and drink. Check out our monthly calendars and get involved in trips, training's and events. Available to all.
Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to.
Team Meal: Whilst on duty in our Houses & Restaurants you will be provided with a substantial meal free of charge.

Quick Apply

Refine Your Search

guest service agent jobs in blue island, il

Front Desk Agent - Soho House Chicago

Guest Service Agent - Waldorf Astoria Chicago

Guest Service Agent (PM Part time) - Embassy Suites by Hilton Chicago Downtown Magnificent Mile

PT Guest Service Agent - The Hoxton, Chicago

Front Office Agent - Overnight

Guest Service Agent

Guest Relations Agent - The Ritz-Carlton

Front Office Agent

Guest Services Agent

Concierge Guest Services

Hotel Front Desk Agent

Part-time Front Desk Agent

Front Desk Associate

Overnight Front Desk Agent

Front Office Agent

Guest Service Agent

Spa Guest Service Agent

Front Desk Agent

Front Desk Agent Night Auditor

Front Desk Agent

I want to receive the latest job alert for guest service agent in blue island, il

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