Top 30 Desktop support Jobs in Bluffton, Sc

IT Service Ops Technician - RMAC
Boston Dynamics —Savannah, GA
- $43 - $59 an hour
- Weekends as needed
- Google Workspace
- Mid-level
- Office
- Health insurance
- Dental insurance
2d
Technical Support Representative
The Seimitsu Corporation —Savannah, GA
- $23.85 - $28.72 an hour
- Weekends as needed
- Background check
- Clean driving record
- Computer literacy
- Health insurance
- Dental insurance
Quick Apply
Helpdesk Coordinator
Savannah State University —Savannah, GA
- Extended hours
- Background check
- Oracle
- Pass drug screening
12d
IT Service Desk Support Specialist Tier 3
Colonial Group, Inc. —Savannah, GA
- Full-time
- Microsoft Outlook
- Windows
- Mentoring
Quick Apply
10d
Technical Support Engineer (Network Technician / Help Desk & On-Site)
Inventure IT —Savannah, GA
- Full-time
- Background check
- Google Workspace
- 5 years
- Health insurance
- Dental insurance
Quick Apply
10h
REEVES | Technical Support Analyst Savannah, GA
REEVES CONSTRUCTION COMPANY —Savannah, GA
- Online Application
- Mid-level
- Windows
- 3 years
- Opportunities for advancement
Level 1 Tech
Symphona —Savannah, GA
- Office
- Organizational skills
- Communication skills
Quick Apply
Senior Desktop Support Technician | MSP
Global Accounting Network —Savannah, GA
- $55,000 - $65,000 a year
- Full-time
- Hybrid work
- Mid-level
- Windows
- Mentoring
- Health savings account
- Health insurance
Quick Apply
Geek Squad Agent (Retail Store)
Best Buy —Bluffton, SC
- $15.00 - $19.22 an hour
- Part-time
- Entry level
- Under 1 year
- Paid time off
- Employee discount
8d
Hardware Technician
M S International, Inc —Pooler, GA
- $21.75 - $24.75 an hour
- Overtime
- English
- Office
- High school diploma or GED
- Disability insurance
- Health insurance
Dispatcher
Courser —Savannah, GA
- Full-time
- 1 year
- Entry level
Seasonal, Operations Technical Specialist (Part Time)
H&R Block —Bluffton, SC
- Full-time
- Microsoft Outlook
- Mid-level
- Office
- Flexible schedule
20225 - MES Technician II (2nd Shift)
Hyundai Autoever America —Savannah, GA
- $23 - $28 an hour
- Overtime
- Microsoft Excel
- Computer literacy
- Mid-level
Quick Apply
4d
Epic ClinDoc Principal Trainer
ClinDCast LLC —United States
- Full-time
- Remote
- Mid-level
- 2 years
- Communication skills
Quick Apply
Epic ClinDoc Principal Trainer
ClinDCast LLC —United States
- Full-time
- Remote
- Mid-level
- 2 years
- Communication skills
Quick Apply

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IT Service Ops Technician - RMAC

Boston Dynamics -
Savannah, GA

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Job Details

Full-time
$43 - $59 an hour
2 days ago

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance

Qualifications

Non-technical user support
Network troubleshooting
IT user and group management
Linux support
Account troubleshooting
Hardware maintenance
Incident Escalation
Desktop (troubleshooting support)
Computer management
IP networking
Identity and access management (IAM) solutions
Desktop administration
Escalation handling

Full Job Description

The IT Service Operations team provides world-class technical assistance and support for Boston Dynamics employees. As an IT Service Operations Technician, you'll play a crucial role in ensuring our technology runs smoothly, empowering your colleagues to do their best work. While your primary focus will be providing exceptional technical support, you'll also have exciting opportunities to get involved in projects that shape our future IT landscape. This role is onsite, supporting our Savannah, GA RMAC location, with limited flexibility in scheduling.

Day-to-day:

Serve as the primary point of contact for our users, expertly resolving IT issues and requests via multiple channels, ensuring adherence to our service level agreements (SLAs).
Efficiently deploy and configure hardware, software, and peripherals for our end users, meticulously maintaining the accuracy of our asset management system.
Proactively apply system patches and efficiently troubleshoot and resolve hardware and software malfunctions to minimize disruption.
Oversee IT inventory, ensuring adequate stock levels and maintaining a well-organized and efficient workspace.
Utilize and contribute to our comprehensive internal and end-user facing documentation for hardware, software, and operating system installations.
Provide timely account management support, including password resets and access issue resolution.
Collaborate with a variety of internal teams, such as Purchasing, Infrastructure, Information Security, on tasks and projects.
Take ownership of and drive independent projects focused on implementing new operational technologies and enhancing existing IT processes, contributing directly to our efficiency and innovation.
Perform other duties as assigned.

Qualifications:

Bachelor’s degree in an IT-related field or equivalent experience.
2+ years of proven experience in a technical support or service desk role, demonstrating increasing responsibility.
Exceptional communication skills, both written and verbal, with the ability to explain technical concepts clearly to a variety of audiences. A positive attitude and a good sense of humor will go a long way in our collaborative environment!
Demonstrated ability to diagnose and resolve a wide range of hardware, software, and network issues independently, knowing when to escalate complex problems and possessing a proactive approach to problem-solving.
Highly motivated and organized with a strong work ethic, capable of managing individual tasks effectively while also contributing collaboratively within a team.
Solid understanding of and experience supporting Windows desktop and server environments, macOS, and Linux operating systems.
Experience with Google Workspace administration and a working knowledge of Active Directory (or Entra ID) for user and group management.
Fundamental understanding of core networking concepts and protocols such as DNS, DHCP, CIFS/SMB, and NFS for effective troubleshooting.
This is a full-time position with a standard weekday schedule. Occasional off-hours or weekend work may be required to support critical system maintenance or address urgent issues. This position will participate in a paid on-call rotation to support critical incidents.
This is a full-time on-site role based at RMAC in Savannah, GA
May be required to lift up to 50lbs.

Additional skills nice to have:

Experience managing and troubleshooting conference room audio-visual (AV) systems for seamless meeting experiences.
Proficiency in Python, PowerShell, or Bash scripting for automating routine tasks and improving efficiency.
Familiarity with IT service management (ITSM) principles and experience with tools such as Jira, Addigy, and Microsoft Intune. Exposure to Agile/SCRUM methodologies is a plus.
ITIL v4 Foundations certification or a strong understanding of ITIL best practices.
Korean Language nice to have
Desire to learn and grow!

The pay range for this position is between $43 to $59 per hour. Base pay will depend on multiple individualized factors including, but not limited to internal equity, job related knowledge, skills and experience. This range represents a good faith estimate of compensation at the time of posting. Boston Dynamics offers a generous Benefits package including medical, dental vision, 401(k), paid time off and a annual bonus structure. Additional details regarding these benefit plans will be provided if an employee receives an offer for employment.

We are interested in every qualified candidate who is eligible to work in the United States. However, we are not able to sponsor visas for this position.

Boston Dynamics will never ask you to divulge your personal financial or account information as part of its recruiting process.

Apply Now

Refine Your Search

desktop support jobs in bluffton, sc

IT Service Ops Technician - RMAC

Technical Support Representative

Helpdesk Coordinator

IT Service Desk Support Specialist Tier 3

Technical Support Engineer (Network Technician / Help Desk & On-Site)

REEVES | Technical Support Analyst Savannah, GA

Level 1 Tech

Senior Desktop Support Technician | MSP

Geek Squad Agent (Retail Store)

Hardware Technician

Dispatcher

Seasonal, Operations Technical Specialist (Part Time)

20225 - MES Technician II (2nd Shift)

Epic ClinDoc Principal Trainer

Epic ClinDoc Principal Trainer

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