Top 4 technical support analyst Jobs in bluffton, sc

IT Analyst
United Digestive —Savannah, GA
- Weekends as needed
- HIPAA
- Mid-level
- Office
Quick Apply
Systems Analyst 2
ATC —Savannah, GA
- Contract
- Mid-level
- In-person

Related jobs to explore

Based on your search for technical support analyst

Board Certified Behavior Analyst (BCBA) in center
The Treetop ABA Therapy —Savannah, GA
State LBA license (required or in process). Master’s degree in Behavior Analysis, Psychology, or related field. Supervise and support Behavior Technicians.
$85,000 - $100,000 a year
Quick Apply
11d
Board Certified Behavior Analyst (BCBA) Hybrid
Above and Beyond Therapy —Bluffton, SC
Vehicle required for travel between assignments, and valid driver's license. Above and beyond Therapy BCBAs deliver individually tailored treatment plans with…
$85,000 - $110,000 a year
Quick Apply

Show more related jobs

Explore jobs in cities nearby

Check out jobs in cities near your current location, Columbus

Technical Service Analyst
MedBen —Newark, OH
Associate degree in computer science or related field, required. Four-year degree in Computer Science or related field, preferred.
Quick Apply
Technical Analyst- Commercial
WOW! —Columbus, OH
Respond in a timely manner to trouble tickets and incoming calls as they are presented within the workflow queue, and work directly with customers to gather and…
$26.50 an hour

Show more jobs in cities nearby

I want to receive the latest job alert for technical support analyst in bluffton, sc

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

technical support analyst jobs near bluffton, sc

IT Analyst jobs in Savannah, GA

It Paid Training jobs in Chantilly, Va

It jobs in Rochester, Mn

It jobs in Hesperia, Ca

It Analyst jobs in South Carolina

It Analyst jobs in Naperville, Il

It Analyst jobs in Elkhart, In

It Analyst jobs in Mclean, Va

Senior Systems Analyst jobs in Morrisville, Nc

Senior Systems Analyst jobs in West Hartford, Ct

Senior Citizens jobs in Queens, Ny

Data Analyst jobs in Nebraska

Business Systems Analyst jobs in Seattle, Wa

Senior Systems Analyst jobs in Radnor, Pa

Senior Systems Analyst jobs in Chicago, Il

IT Analyst

United Digestive -
Savannah, GA

Quick Apply

Job Details

Full-time

Qualifications

ITIL Foundation
ITIL Certification
Meraki
Microsoft Exchange
Windows
Network infrastructure
High school diploma or GED
SQL
Cisco routers/switches implementation
IP networking
Windows support
Microsoft 365 support
Active Directory management

Full Job Description

GENERAL SUMMARY OF DUTIES: The IT Analyst will be a member of the IT Team focused on providing a high degree of customer service to physicians and staff at United Digestive MSO, Parent LLC (UD), specifically as it relates to the technical support of the software and hardware used by the practice.

REPORTS TO: Service Desk Manager

RESPONSIBILITIES:

Responsible for maintaining computers, IP phone equipment, servers, and network equipment.
Responsible for working the Tier 1 support/help desk daily.
Assists with small- to medium-sized IT projects.
Follows and enforces UD IT Policies and Procedures.
Answers incoming calls in a timely and efficient manner; addresses technical support questions appropriately and courteously.
Answers emails and voicemails and returns calls in a timely and professional manner.
Prepare and deploy equipment for sites and users in a safe and timely manner.
Meets or exceeds quality and productivity standards as set by the Director of IT.
Abides by and promotes HIPAA compliance; maintains strictest confidentiality with regards to patient information.
Participates in staff meetings as directed by Director of IT.
On site support for practice locations
Performs any other duties and/or special tasks as assigned

REQUIRED EDUCATION, SKILLS, AND EXPERIENCE:
High school diploma or GED required; two years IT experience or Bachelor’s degree in related field preferred. ITIL 4 Foundations Certification required or obtained within 60 days of employment. Familiar with Windows Operating Systems (Windows 10, 11 Professional and Enterprise, Server 2012/2019). Familiar with TCP/IP, SQL, Citrix/Terminal Services, Active Directory, Microsoft Exchange O365, Cisco Meraki Switches. Experience with Cisco Unified Communications, SharePoint, VMWare ESX preferred. Experience in IT related to healthcare, including HIPAA regulations, MSO 365, cloud services, and HL7/API interfaces preferred. eClinicalWorks, ProVation MD/APEX experience is a plus.

ADDITIONAL REQUIRED SKILLS AND EXPERIENCE:
IT Analyst must be able to:

Display a professional outgoing warm and helpful attitude
Provide a high level of customer service
Detail oriented and possess strong time management skills to multi-task prioritizing end user and job needs
Work under pressure; assess, respond to, and communicate issues in a timely manner
Communicate clearly with patients and coworkers through telephone, email, and in-person
Plan, prioritize, and complete multiple tasks as delegated by IT Leadership

PHYSICAL/MENTAL/ENVIRONMENTAL DEMANDS: Position requires sitting and standing associated with a normal office environment; some light lifting required; travel to remote UD offices required as business needs dictate, including out of state travel. Work outside of normal operating hours, such as early mornings, late evenings, and weekends will be required. Requires on-call hours to ensure maximum uptime of managed systems.

Quick Apply

Refine Your Search

technical support analyst jobs in bluffton, sc

IT Analyst

Systems Analyst 2

Related jobs to explore

Explore jobs in cities nearby

I want to receive the latest job alert for technical support analyst in bluffton, sc

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected