Top 4 It helpdesk engineer Jobs in Boca Raton, Fl

IT HELPDESK ENGINEER
L7 Solutions —Plantation, FL
- $30,000 - $60,000 a year
- Full-time
- Spanish
- Computer science
- Azure
- Cell phone reimbursement
- Food provided
Helpdesk Tier 3
TGIPOWER LLC —Boca Raton, FL
- $80,000 - $90,000 a year
- Full-time
- 6 years
- Writing skills
- Office
- Health insurance
- Dental insurance
Quick Apply
5d
Lead SQL Developer
AutoNation —Fort Lauderdale, FL
- Full-time
- Computer Science
- Customer service
- Office
- Dental insurance
- Vision insurance
Quick Apply
14d
Marine Service Engineer
Kone —Davie, FL
- $72,400 - $95,025 a year
- Full-time
- Customer service
- Mid-level
- 3 years
- Commuter assistance
- Health savings account

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Helpdesk Tier 3
TGIPOWER LLC —Boca Raton, FL
This position requires schedule flexibility to accommodate project deadlines, urgent issues, and after-hour maintenance calls from time to time.
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it helpdesk engineer jobs near boca raton, fl

IT HELPDESK ENGINEER

L7 Solutions -
Plantation, FL

Apply Now

Job Details

Full-time
$30,000 - $60,000 a year

Benefits

Cell phone reimbursement
Food provided

Qualifications

Wireless network configuration
Printer (troubleshooting support)
Hyper-V
DHCP
Driver's License
WAN
DNS
Server virtualization
Networking equipment (troubleshooting support)
macOS
Network security appliance implementation
Productivity software
Office equipment system configuration
Network infrastructure management
Desktop administration
Active Directory management

Full Job Description

L7 is looking for qualified engineers to join our Managed Services Support Team.

About L7 Solutions

L7 Solutions has been serving the South Florida area since 2002, providing IT Support such as technical helpdesk support, computer support and consulting to small and medium-sized businesses. It's always been our goal to provide enterprise-level IT practices and solutions to the small business sector, with small business prices. Our experience has allowed us to build and develop the infrastructure needed to keep our prices affordable and our clients up and running. We partner with many types of businesses in the area, and strive to eliminate IT issues before they cause expensive downtime, so you can continue to drive your business forward. Our dedicated staff loves seeing our clients succeed. Your success is our success, and as you grow, we grow.

Description

L7 Solutions has been serving the South Florida area since 2002, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses. It's always been our goal to provide enterprise-level IT practices and solutions to the small business sector, with small business prices. Our experience has allowed us to build and develop the infrastructure needed to keep our prices affordable and our clients up and running.

The Helpdesk Desk engineer is responsible for providing professional and efficient technical assistance with computer systems, hardware and software. As a help desk engineer you are responsible for responding to email, chat or phone queries and offering technical support to customers to resolve issues in a timely and professional manner. To be successful in this role you should possess a strong customer service mindset, be well versed in all aspects of computer systems configuration, set up and maintenance and have excellent communication skills.

Responding to customer support tickets promptly, providing concierge-level technical support, documenting resolutions to support requests daily, and escalating tickets as needed.

Installing, migrating, and managing Windows Server environments (2016/2019)

Providing remote and on-site support, with issues ranging from simple desktop configuration, network troubleshooting, firewall management, and support/maintenance related to Windows Server and Office365.

Communicating effectively with clients via phone and email, responding to all requests and concerns in a timely fashion. Explaining resolutions, answering questions, and providing professional advice as needed.

Actively collaborating in the development and maintenance of IT Support processes

Identifying infrastructure system needs and providing feedback for development.

Required Technical Skills & Experience:

A minimum 4-5 years’ experience working in a technology/IT related fields

Microsoft Windows Server 2016/2019, Active Directory & Office 365

Virtualization: VMware, Hyper-V

Firewall configuration and management

Microsoft Windows 10 and other Modern Desktop Operating Systems

Microsoft Office Suite

LAN/WAN, DNS, DHCP, and Domain Controllers

Wireless Network Configuration & Troubleshooting

Printer/Scanner Setup & Configuration

Preferred Skills & Experience:

Associates or bachelor’s degree in a Computer Science/Engineering

Experience with Azure, Office 365 and Cloud Computing

Experience working for an IT consulting or computer services company

CompTIA (A+, Network+, Security+) Microsoft Modern Desktop Administrator Associate

Mac OS X troubleshooting & integration into Windows networks

Azure Virtual Desktop

Bilingual (English/Spanish)

Other requirements:

You must have a reliable form of transportation, a valid Florida driver's license, and proof of insurance that meets the minimum requirements of the State of Florida.

The position is a salaried position, depending on experience, certification, references, and interview. 40 Hours/Week Guaranteed. We offer extensive growth opportunity within the organization that includes compensation for additional certifications and in-house training to boost your skills with a weekly free catered lunch. We also offer additional compensation for afterhours, healthcare benefits, mileage, and cell phone reimbursement.

Are you ready to join the L7 Solutions revolution? We can't wait to meet you!

Salary

$30,000 - $60,000 per year

Apply Now

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it helpdesk engineer jobs in boca raton, fl

IT HELPDESK ENGINEER

Helpdesk Tier 3

Lead SQL Developer

Marine Service Engineer

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