Top 664 Staff coordinator Jobs in Boca Raton, Fl

Director of Admissions SUD
Guidance Recovery —Boca Raton, FL
- $60,000.00 - $80,383.52 a year
- Full-time
- Addiction Medicine
- HIPAA
- 3 years
- Health insurance
- Dental insurance
Quick Apply
8d
Mentor Coordinator (Relationship Building Preferred)
TAKE STOCK IN CHILDREN PALM BEACH COUNTY —West Palm Beach, FL
- $50,000 - $55,000 a year
- Weekends as needed
- Microsoft Excel
- Mid-level
- Databases
- Health insurance
- Dental insurance
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Care Coordinator Lead - Home Care - Boca Raton
CareGivers of America —Boca Raton, FL
- Full-time
- Mid-level
- Office
- Administrative experience
- Health insurance
- Dental insurance
Quick Apply
23h
Regulatory Coordinator
CenExel Clinical Research —Hollywood, FL
- Overtime
- Background check
- Microsoft Excel
- Psychiatry
- Health savings account
- Health insurance
Quick Apply
Employee Engagement Coordinator
Teleperformance USA —North Lauderdale, FL
- Microsoft Excel
- Customer service
- Administrative experience
- Paid training
- Health insurance
Front Desk Coordinator
AuraMed Aesthetics —Boca Raton, FL
- $20 - $25 an hour
- Part-time
- Mid-level
- In-person
- Communication skills
Quick Apply
4d
Front Desk Administrator
Robinson and Casey, PLLC —Boca Raton, FL
- $55,000 - $58,000 a year
- Online Application
- Inventory management
- Administrative experience
- High school diploma or GED
Quick Apply
9d
Patient Service/Front Desk Coordinator
MyEyeDr. —Delray Beach, FL
- Weekends as needed
- Computer literacy
- Administrative experience
- Computer skills
- Paid holidays
- Health insurance
Seeking a Full-Time Home Healthcare Scheduler / Intake Coordinator
Allegiance Home Health and Rehab —Boca Raton, FL
- HIPAA
- Home Health
- 1 year
- Paid holidays
- Health insurance
Quick Apply
6d
Patient Service/Front Desk Coordinator Part Time
MyEyeDr. —Boca Raton, FL
- Part-time
- Administrative experience
- Computer skills
- Communication skills
Freelance, Part-Time HR Coordinator
South Florida PBS —Boynton Beach, FL
- Part-time
- Writing skills
- Mid-level
- Office
- Flexible schedule
Wellness Coordinator-MIORA Performance + Longevity
Life Time —Boca Raton, FL
- Full-time
- Inventory management
- Mid-level
- High school diploma or GED
Clinical Research Coordinator 1
University of Miami —Boca Raton, FL
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Bachelor's degree
- Health insurance
- Dental insurance
Practice Coordinator
Florida Spine Associates —Boca Raton, FL
- Full-time
- Spanish
- Mid-level
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
Clinical Research Coordinator-FT
Evolution Research Group —Delray Beach, FL
- Full-time
- Mid-level
- High school diploma or GED
- Neurology
- Health insurance
- Dental insurance
Quick Apply
Education Coordinator
Adopt-A-Family Of The Palm Beaches Inc —Lake Worth, FL
- $60,000 - $70,000 a year
- Weekends as needed
- Background check
- School experience
- Microsoft Excel
- Travel reimbursement
- Paid holidays
Quick Apply
5d
UM Coordinator
Centers Plan for Healthy Living —Margate, FL
- Full-time
- Computer literacy
- High school diploma or GED
- Bachelor's degree
Quick Apply
Proposal Coordinator, Editing & Desktop Publishing (DTP)
The GEO Group —Boca Raton, FL
- $29.00 - $33.65 an hour
- Extended hours
- Marketing
- Research
- Mid-level
- Paid training
- Health savings account
Office Administrator / Order Processing Coordinator
Prestige Import Group —Deerfield Bch, FL
- From $50,000 a year
- Full-time
- Background check
- Microsoft Excel
- Microsoft Outlook
Quick Apply
4d
Office Staff
Assisting Hands - Boca Delray —Boca Raton, FL
- Full-time
- Mid-level
- Office
- Administrative experience
Quick Apply

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Director of Admissions SUD

Guidance Recovery
Boca Raton, FL

Quick Apply

Job Details

Full-time
$60,000.00 - $80,383.52 a year
8 days ago

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
Flexible schedule

Qualifications

Healthcare staff management
Medical insurance coverage verification
Managing sales strategy or development teams
Sales team management
Salesforce Cloud
Supervising experience
Substance abuse
Sales management systems proficiency
Leading team collaboration initiatives
CRM system proficiency
Sales leadership
Healthcare industry sales team management experience
Sales automation technologies

Full Job Description

Job Summary

We are seeking an experienced, results-driven Director of Admissions to lead and oversee our Admissions Department for a growing behavioral health organization specializing in substance abuse and mental health treatment. This role is responsible for managing the daily operations of a fast-paced admissions call center, driving admissions performance, ensuring exceptional patient experiences, maintaining compliance, and developing a high-performing admissions team.

The Director of Admissions will work closely with Executive Leadership, Business Development, Clinical, Utilization Review, and Operations to maximize admissions while ensuring every prospective patient receives compassionate, ethical, and professional care.

Key ResponsibilitiesLeadership & Team Management

Lead, coach, and develop Admissions Managers, Team Leads, Closers, Coordinators, and Verification Specialists.
Recruit, hire, train, mentor, and evaluate admissions staff.
Foster a positive, accountable, and performance-driven culture.
Conduct regular one-on-one meetings, coaching sessions, and performance reviews.
Develop career growth plans for team members.

Admissions Operations

Oversee all incoming admissions inquiries from phone, web, referral partners, and marketing campaigns.
Ensure timely response to all leads while maintaining high conversion rates.
Monitor admissions pipeline and identify opportunities to improve patient enrollment.
Develop and optimize admissions workflows and Standard Operating Procedures (SOPs).
Ensure proper documentation within Salesforce, CRM systems, and admissions software.

Performance & KPI Management

Monitor and improve department KPIs including:

Call answer rate
Speed to lead
Lead response time
Conversion rate
Admissions percentage
Show rate
Insurance verification turnaround
Call quality scores
Patient satisfaction
Referral source conversion
Staff productivity
Average handle time
Follow-up compliance

Analyze reports daily and implement action plans to improve performance.

Quality Assurance & Compliance

Ensure admissions staff follow HIPAA, federal, state, and company regulations.
Maintain ethical admissions practices.
Monitor recorded calls for quality assurance.
Ensure accurate insurance verification and documentation.
Work with QA to continuously improve call quality.

Business Development Collaboration

Partner with Business Development to maximize referral relationships.
Communicate admissions trends and referral performance.
Identify opportunities to improve referral conversion rates.
Maintain strong relationships with referral partners.

Technology & Systems

Oversee CRM systems including Salesforce and call tracking platforms.
Monitor phone systems, texting platforms, automation, and reporting tools.
Work alongside IT to resolve operational issues.
Recommend technology improvements that increase efficiency.

Reporting & Analytics

Prepare and present reports on:

Admissions performance
Team productivity
Marketing source performance
Revenue trends
Staffing metrics
Forecasting
Monthly KPIs
Operational improvements

Provide recommendations to executive leadership based on data analysis.

QualificationsRequired

Bachelor's degree in Healthcare Administration, Business, Psychology, or related field (or equivalent experience).
5+ years of admissions leadership experience in behavioral health, substance abuse treatment, healthcare, or a high-volume admissions call center.
3+ years of management experience leading admissions or sales teams.
Strong knowledge of substance abuse and mental health treatment admissions.
Experience with insurance verification and behavioral health payer guidelines.
Experience using Salesforce or other CRM platforms.
Excellent leadership, communication, and coaching skills.
Strong analytical and problem-solving abilities.

Preferred

Experience in addiction treatment or behavioral healthcare.
Knowledge of ASAM criteria and behavioral health levels of care.
Experience with Salesforce, CTM (CallTrackingMetrics), Five9, RingCentral, or similar call center software.
Experience building KPIs, dashboards, and performance reporting.

Skills

Leadership
Team Development
Strategic Planning
Admissions Operations
Sales & Conversion Optimization
Performance Management
Call Center Management
Data Analysis
CRM Management
HIPAA Compliance
Conflict Resolution
Project Management
Insurance Verification
Process Improvement
Communication
Time Management

Success Metrics

A successful Director of Admissions will consistently:

Increase admissions conversion rates.
Improve speed to lead and response times.
Maintain high patient satisfaction scores.
Meet or exceed monthly admissions goals.
Improve employee retention and engagement.
Maintain high QA and compliance scores.
Reduce lead loss through effective follow-up.
Deliver accurate and timely operational reporting.
Develop a highly trained, accountable admissions team.
Drive continuous improvement across all admissions processes.

Benefits

Competitive salary based on experience
Performance-based bonus opportunities
Paid Time Off (PTO)
Health, Dental, and Vision Insurance
401(k) (if applicable)
Professional development opportunities
Career advancement within a growing behavioral health organization

Equal Opportunity Employer

We are committed to creating a diverse and inclusive workplace. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, veteran status, or any other protected status.

Pay: $60,000.00 - $80,383.52 per year

Benefits:

401(k)
Flexible schedule
Health insurance

Work Location: In person

Quick Apply

Refine Your Search

staff coordinator jobs in boca raton, fl

Director of Admissions SUD

Mentor Coordinator (Relationship Building Preferred)

Care Coordinator Lead - Home Care - Boca Raton

Regulatory Coordinator

Employee Engagement Coordinator

Front Desk Coordinator

Front Desk Administrator

Patient Service/Front Desk Coordinator

Seeking a Full-Time Home Healthcare Scheduler / Intake Coordinator

Patient Service/Front Desk Coordinator Part Time

Freelance, Part-Time HR Coordinator

Wellness Coordinator-MIORA Performance + Longevity

Clinical Research Coordinator 1

Practice Coordinator

Clinical Research Coordinator-FT

Education Coordinator

UM Coordinator

Proposal Coordinator, Editing & Desktop Publishing (DTP)

Office Administrator / Order Processing Coordinator

Office Staff

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