Top 19 Technical product owner Jobs in Boca Raton, Fl

Director of Product Management - Claims & Customer Service
JM Family Enterprises —Deerfield Beach, FL
- Full-time
- Hybrid work
- Analysis skills
- Product management
- Senior level
3d
Technical Product Owner, Web & Digital Platforms
MDVIP LLC —Boca Raton, FL
- Computer science
- Azure
- Computer Science
- Health savings account
- AD&D insurance
Technical Product Owner, Data and Payment Technology
Princess Cruise Line —Fort Lauderdale, FL
- Full-time
- Hybrid work
- Azure
- Computer Science
- 5 years
- Employee stock purchase plan
- Health insurance
Quick Apply
1d
Director of Product Management - Operations Enablement
JM Family Enterprises —Deerfield Beach, FL
- Full-time
- Hybrid work
- Analysis skills
- Product management
- Senior level
3d
Product Owner
RD Global Inc —Fort Lauderdale, FL
- Computer Science
- Mid-level
- Bachelor's degree
Senior Technical Product Owner - Analytics
MDVIP LLC —Boca Raton, FL
- Primary Care
- HIPAA
- 3 years
- Health savings account
- AD&D insurance
13d
eCommerce Product Manager
Princess Cruise Line —Fort Lauderdale, FL
- Weekends as needed
- Hybrid work
- Salesforce
- Merchandising
- Mid-level
- Employee stock purchase plan
- Health insurance
Quick Apply
3d
Product Manager
MarineMax Services Inc —Fort Lauderdale, FL
- Hybrid work
- 5 years
- SQL
- Continuous improvement
Quick Apply
Senior Product Manager
Novogradac & Company —Fort Lauderdale, FL
- $141,000 - $190,000 a year
- Full-time
- Hybrid work
- Computer Science
- System design
- Finance
- Profit sharing
- Paid holidays
Product Manager - Fixed Operations
Pinewood.AI —Fort Lauderdale, FL
- Full-time
- Hybrid work
- Mid-level
- Presentation skills
- Continuous improvement
- Health insurance
- Paid time off
Quick Apply
Product Owner, FMS/Financial Intermediary Svc
Benelynk —Fort Lauderdale, FL
- $120,000 - $125,000 a year
- Full-time
- Remote
- Pass drug screening
- Analysis skills
- Continuous improvement
- Health insurance
- Dental insurance
Anaplan Product Specialist
ServiceNow —West Palm Beach, FL
- Online Application
- Hybrid work
- Residential
- 3 years
- Mentoring
Quick Apply
eCommerce Manager (Hybrid Hollywood FL)
Jarvis Recruitment —Hollywood, FL
- $100,000 - $130,000 a year
- Full-time
- 5 years
- Senior level
- Leadership
Oracle Fusion Product Manager
ITrade STEM —Fort Lauderdale, FL
- Full-time
- Oracle
- Computer Science
- 5 years
Quick Apply
Customer Experience Manager
Hotwire Communications, LTD —Fort Lauderdale, FL
- Remote
- Microsoft Excel
- Microsoft Outlook
- 5 years
Quick Apply
4d
Global IT Finance Solutions Owner
ASR Group —West Palm Beach, FL
- Spanish
- Computer science
- Computer Science
Manager, People Analytics & Insights
CSL Behring —Boca Raton, FL
- Full-time
- Management
- Office
- Master's degree
Marketing Manager, Identity & Fraud Product Owner
Altria —United States
- $119,600 - $173,450 a year
- Full-time
- 7 years
- Marketing
- Office
- Profit sharing
- Paid parental leave
4d

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Director of Product Management - Claims & Customer Service

JM Family Enterprises -
Deerfield Beach, FL

Apply Now

Job Details

Full-time
3 days ago

Qualifications

Stakeholder management

Full Job Description

Director of Product Management - Claims & Customer Service leads the Claims & Customer Service product portfolio by partnering with business leaders to identify, prioritize, and deliver technology-driven capabilities that improve customer experience, automate service operations, and create measurable business value. This role bridges business strategy and technical execution while helping shape a new enterprise product operating model and driving product strategy, stakeholder alignment, and execution across Agile delivery teams.

Responsibilities:

Own product strategy and roadmap for Claims and Customer Service capabilities aligned to business priorities and customer outcomes

Partner closely with Customer Service leadership to execute a defined roadmap focused on automation, digitization, customer self-service, and operational efficiency

Lead Product Owners, Agile teams, analysts, and engineers to deliver high-value capabilities

Help mature and scale a newly formed product organization by establishing planning, prioritization, governance, and product management best practices

Translate business opportunities into technical solutions, requirements, and delivery roadmaps

Evaluate build, buy, partner, integration, and platform options to solve business challenges

Drive PI planning, backlog prioritization, release planning, and value realization activities

Use KPIs and measurable outcomes to assess performance, productivity gains, adoption, and ROI

Influence stakeholders through strong communication, business case development, and funding recommendations

Identify innovative solutions including customer portals, omnichannel experiences, self-service capabilities, telephony integration, chatbots, workflow automation, and digital engagement models

Partner with leadership to continuously identify new opportunities that improve customer experience and create operational efficiencies

Establish alignment between business, product, and technology teams to ensure successful delivery and adoption

Qualifications:

Prior experience as a Product Manager is required and non-negotiable, with demonstrated ownership of product strategy, roadmaps, prioritization, and delivery outcomes
Demonstrated success owning both product strategy and product execution through Agile delivery teams

Experience leading customer service, claims, case management, contact center, customer support, or service digitization initiatives

Strong understanding of customer service automation, workflow orchestration, self-service solutions, telephony platforms, chatbot technologies, and customer engagement capabilities

Experience translating business needs into technical capabilities and actionable product roadmaps

Experience building and prioritizing backlogs, conducting PI planning, and driving product outcomes through Agile methodologies

Ability to influence senior leaders and effectively partner across business and technology organizations

Strong analytical skills with experience measuring value through KPIs, operational efficiency metrics, and customer outcomes

Experience evaluating vendors, third-party platforms, integrations, and technology solutions

Comfort operating in ambiguity and helping shape new processes, organizations, and operating models

Industry experience in automotive or F&I is preferred but not required

Strong product management background is required; candidates seeking their first product leadership role will not be considered

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This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described, and may be amended at any time at the sole discretion of JM Family. All work arrangements are subject to associate performance, business need and manager discretion, and may be revised as necessary.

JM FAMILY IS PROUD TO BE AN EQUAL OPPORTUNITY EMPLOYER

JM Family Enterprises, Inc. is an Equal Employment Opportunity employer. We are committed to recruiting, hiring, retaining, and promoting qualified associates without regard any characteristic protected by law – whether actual or perceived – including race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, related medical conditions and lactation), gender identity gender expression, sexual orientation, marital status, military service, veteran status, disability, protected medical condition as defined by applicable state or local law, genetic information, or any other characteristic protected by applicable federal, state, provincial, or local law.

DISABILITY ACCOMMODATIONS

If you have a disability and require a reasonable accommodation to complete the job application process, please contact JM Family’s Talent Acquisition department at [email protected] for assistance. If you have an accommodation request for one of our recruiting events, please notify us at least 72 hours prior so that we may provide assistance.

Apply Now

Refine Your Search

technical product owner jobs in boca raton, fl

Director of Product Management - Claims & Customer Service

Technical Product Owner, Web & Digital Platforms

Technical Product Owner, Data and Payment Technology

Director of Product Management - Operations Enablement

Product Owner

Senior Technical Product Owner - Analytics

eCommerce Product Manager

Product Manager

Senior Product Manager

Product Manager - Fixed Operations

Product Owner, FMS/Financial Intermediary Svc

Anaplan Product Specialist

eCommerce Manager (Hybrid Hollywood FL)

Oracle Fusion Product Manager

Customer Experience Manager

Global IT Finance Solutions Owner

Manager, People Analytics & Insights

Marketing Manager, Identity & Fraud Product Owner

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