Top 120 It support Jobs in Boca Raton Fl

Telecommunications Service Delivery Provisioner (IP Voice)
BCN Telecom —Boca Raton, FL
- $50,000 - $55,000 a year
- Full-time
- Microsoft Outlook
- Mid-level
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
4d
Clinical Support Tech (EMT/Paramedic/CNA/MA), BH Emergency Care at West Boca, Part Time,Shift Varies
Baptist Health South Florida —Boca Raton, FL
- Part-time
- Spanish
- BLS Certification
- No experience needed
- Wellness program
- Health insurance
11d
Pool Clinical Support Tech, BH UC Express at West Boca, Per Diem,08:30A-9P
Baptist Health South Florida —Boca Raton, FL
- Weekends as needed
- Spanish
- High school
- Hospital
- Wellness program
- Health insurance
IT Technician L1
COMSYS —Pompano Beach, FL
- Mid-level
- Windows
- Communication skills
- Health insurance
Technical Support Analyst - Service Now Support
City of Fort Lauderdale, FL —Fort Lauderdale, FL
- $69,302.27 - $107,424.51 a year
- Full-time
- Background check
- Computer Science
- Customer service
- Disability insurance
- Health insurance
4d
Technical Support Analyst - Public Safety
City of Fort Lauderdale, FL —Fort Lauderdale, FL
- $69,302.27 - $107,424.51 a year
- Full-time
- Background check
- Computer Science
- Customer service
- Disability insurance
- Health insurance
12d
Helpdesk Tier 1
TGIPOWER LLC —Boca Raton, FL
- $50,000 - $60,000 a year
- Urgently hiring
- Microsoft Excel
- Microsoft Outlook
- Office
- Health insurance
- Dental insurance
Quick Apply
Information Technology – Help Desk
COMSYS —Pompano Beach, FL
- Full-time
- Mid-level
- Health insurance
Service Desk Technician
Flagler Technologies LLC —Boca Raton, FL
- $50,000 - $65,000 a year
- Email
- Hybrid work
- Mid-level
- Office
- Windows
- Dental insurance
- Paid time off
Quick Apply
IT Support Technician
Octagon Talent Solutions —Fort Lauderdale, FL
- Contract
- Computer Science
- Mid-level
- High school diploma or GED
Quick Apply
IT Service Desk Technician Tier 2 - Hybrid Boca Raton Florida
Flagler Technologies LLC —Boca Raton, FL
- $65,000 - $75,000 a year
- Full-time
- Hybrid work
- Mid-level
- Office
- 4 years
- Dental insurance
- Paid time off
Quick Apply
IT Support Technician
MHD Communications —West Palm Beach, FL
- $55,000 - $65,000 a year
- Full-time
- Mid-level
- Windows
- Driver's License
Quick Apply
Help Desk Technician
Flagler Technologies LLC —Boca Raton, FL
- $16 - $20 an hour
- Email
- Remote
- Computer Science
- Writing skills
- Bachelor's degree
- Dental insurance
- Paid time off
Quick Apply
9d
IT Support Engineer
Rapid IT Services —Boca Raton, FL
- Email
- Azure
- Computer Science
- Mid-level
Help Desk Technician
YouFit —Deerfield Beach, FL
- Full-time
- Computer science
- Computer Science
- Mid-level
Quick Apply
NOC Technician I
TGIPOWER LLC —Boca Raton, FL
- $60,000 - $75,000 a year
- Full-time
- Office
- Windows
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
IT Help Desk Representative
Answering Service Care —Margate, FL
- From $21.63 an hour
- Full-time
- Google Workspace
- Office
- Windows
- Paid training
- Dental insurance
Quick Apply
3d
IT Coordinator Level 1 Healthcare
Starling Oncology —Plantation, FL
- $25 - $27 an hour
- Hybrid work
- Microsoft Excel
- Azure
- Microsoft Outlook
Quick Apply
IT Support Technician
Luks, Santaniello, Petrillo, Cohen & Peterfriend Law Firm —Sunrise, FL
- $55,000 - $65,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Health savings account
- Health insurance
Quick Apply
12d
IT Analyst I
Hotwire Communications, LTD —Fort Lauderdale, FL
- Weekends as needed
- Research
- Mid-level
- Microsoft Office
- Paid parental leave
- Paid holidays
Quick Apply

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it support jobs near boca raton fl

Telecommunications Service Delivery Provisioner (IP Voice)

BCN Telecom -
Boca Raton, FL

Quick Apply

Job Details

Full-time
$50,000 - $55,000 a year
4 days ago

Benefits

Health insurance
Dental insurance
401(k)
Flexible spending account
Paid time off
Vision insurance
Life insurance

Qualifications

Customer communication
Microsoft Outlook
High school diploma or GED
Attention to detail
Vendor relationship management
Vendor communication
Organizational skills
Telecommunications project coordinator experience
Voice over internet protocol (VoIP) configuration
Telephone systems
Cross-functional collaboration
Technical Proficiency
Cross-functional communication

Full Job Description

Service Delivery Provisioner (IP Voice)

Crexendo / Netsapiens

Position Summary

The Service Delivery Provisioner is responsible for the end-to-end provisioning, activation, modification, and disconnect of IP Voice services, including Hosted PBX, SIP Trunking, and POTS Replacement solutions. This role serves as a key liaison between internal teams, carrier partners, vendors, and customers to ensure timely delivery, accurate configuration, and exceptional customer satisfaction.

Primary Responsibilities

Review and process Order Workbooks for new Hosted PBX, SIP Trunking, and POTS Replacement service requests.
Provision new services, process service modifications, and complete service disconnects within established service delivery timelines.
Coordinate with internal departments, partners, carriers, vendors, and customers to clarify order requirements, provide status updates, and ensure successful order completion.
Support and participate in customer and vendor activation calls to facilitate successful service turn-ups and migrations.
Review Customer Service Records (CSRs), invoices, and Letter of Authorization (LOA) documentation, and coordinate Local Number Portability (LNP) activities to port customer telephone numbers.
Collaborate with Logistics and Engineering teams to order, configure, and ship telecommunications equipment, and coordinate professional installations when required.
Maintain accurate customer billing records by applying new charges, service changes, and adjustments prior to billing cycles.
Escalate provisioning, carrier, or order-related issues to carrier account managers and management to minimize delays and ensure customer satisfaction.
Process customer credits and billing adjustments as necessary.
Generate and maintain Cutsheets in Microsoft Excel.
Utilize Excel Workbooks and understand navigation between sheets.
Use Workflow to communicate service delivery Milestones for order status.
Utilize Microsoft Outlook to manage communications, coordinate meetings, and provide timely updates to stakeholders.
Work directly with field technicians to review Statements of Work (SOWs), coordinate site activities, and support analog POTS line cross-connect installations.
Ensure all provisioning activities are documented accurately and completed in accordance with company standards and customer expectations.

Required Qualifications

Experience using the Crexendo and/or Netsapiens provisioning platform.
Strong technical knowledge of VoIP, Hosted PBX, SIP Trunking, and POTS Replacement services.
Understanding of telecommunications service provisioning, number porting (LNP), and carrier coordination processes.
Strong organizational skills with the ability to manage multiple projects and priorities simultaneously.
Excellent written and verbal communication skills with strong attention to detail.
Proven ability to work effectively with customers, vendors, carriers, management, and cross-functional teams.
Ability to prioritize and adapt in a fast-paced environment while meeting deadlines and managing time-sensitive issues.
Proficiency in Microsoft Office applications, particularly Excel and Outlook.
High School Diploma or equivalent required.

Preferred Qualifications

Telecommunications project management experience.
Experience coordinating field installations and customer migrations.
Familiarity with carrier ordering, provisioning systems, and billing processes.
Knowledge of telecommunications hardware deployment and configuration.

Pay: $50,000.00 - $55,000.00 per year

Benefits:

401(k)
Dental insurance
Flexible spending account
Health insurance
Life insurance
Paid time off
Vision insurance

Work Location: In person

Quick Apply

Refine Your Search

it support jobs in boca raton fl

Telecommunications Service Delivery Provisioner (IP Voice)

Clinical Support Tech (EMT/Paramedic/CNA/MA), BH Emergency Care at West Boca, Part Time,Shift Varies

Pool Clinical Support Tech, BH UC Express at West Boca, Per Diem,08:30A-9P

IT Technician L1

Technical Support Analyst - Service Now Support

Technical Support Analyst - Public Safety

Helpdesk Tier 1

Information Technology – Help Desk

Service Desk Technician

IT Support Technician

IT Service Desk Technician Tier 2 - Hybrid Boca Raton Florida

IT Support Technician

Help Desk Technician

IT Support Engineer

Help Desk Technician

NOC Technician I

IT Help Desk Representative

IT Coordinator Level 1 Healthcare

IT Support Technician

IT Analyst I

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