Top 9 It support manager Jobs in Boca Raton Fl

IT Support Manager
Site Impact —Coral Springs, FL
- Full-time
- Google Workspace
- Computer science
- Azure
- Paid holidays
- Disability insurance
Quick Apply
5d
Helpdesk Team Lead / Senior Support Technician
Technogroup Inc —Pompano Beach, FL
- $70,000 - $85,000 a year
- Full-time
- Azure
- Windows
- Mentoring
- Health insurance
- Dental insurance
Quick Apply
Desktop Support Team Lead
Ascension Federal Services Inc. —Palm Beach, FL
- 5 years
- Windows
- Microsoft Office
Quick Apply
Team Lead - Computer Operations (On-site)
Kyra Solutions —Pompano Beach, FL
- Contract
- Background check
- Computer science
- Computer Science
- Health insurance
- Dental insurance
Quick Apply
Tech Support Supervisor
Sonny's Enterprises LLC —Tamarac, FL
- On call
- Mid-level
- Team management
- Computer networking
- Disability insurance
- Health insurance
3d
Project Manager, Technical Customer Support
Willis Lease Finance Corporation —Coconut Creek, FL
- Full-time
- English
- Mid-level
- Project management
- Health savings account
- Employee stock purchase plan
Quick Apply
Software Technical Account Manager - Palm Beach
Axon —Palm Beach, FL
- Email
- Mid-level
- SQL
- Analysis skills
- Paid parental leave
- Health insurance
Quick Apply
Major Incident Manager III
Jack Henry & Associates —United States
- $65,900 - $85,000 a year
- Full-time
- Remote
- Bachelor of Science
- Analysis skills
- Bachelor's degree
3d

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Helpdesk Team Lead / Senior Support Technician
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IT Support Manager

Site Impact -
Coral Springs, FL

Quick Apply

Job Details

Full-time
5 days ago

Benefits

Paid holidays
Disability insurance
Health insurance
Unlimited paid time off
Dental insurance
Flexible spending account
Vision insurance
401(k) matching
Life insurance

Qualifications

Cloud identity and access management (IAM)
Google Workspace
Mobile device support
IT user and group management
Wireless networking
IT asset management
Technical documentation
Slack
Hardware maintenance
Public Cloud
VLAN
Cloud service support
Productivity software support
Computer hardware
Desktop (troubleshooting support)
Software asset management
Networking equipment (troubleshooting support)
macOS administration
Collaborative technology platforms
Productivity software
Access control management
VPN management
Network infrastructure management
Equipment inventory management
IT department experience

Full Job Description

About Site Impact

Site Impact is a leading multi-channel marketing technology company helping brands and agencies reach targeted audiences at scale. We combine a proprietary identity graph, real-time analytics, and a commitment to innovation to create measurable results for our partners.

Position Summary

The IT Support Manager is responsible for the day-to-day operations of Site Impact’s internal IT environment, ensuring employees have reliable, secure, and well-supported technology. This role serves as a hands-on operational leader—managing helpdesk and endpoint support, maintaining office networks and hardware, administering core productivity platforms, cloud platforms, and coordinating with vendors on routine operational matters. The IT Support Manager is the primary point of contact for day-to-day IT issues across the organization, escalating complex infrastructure or security concerns as appropriate.

Key Responsibilities

Serve as the first point of escalation for IT support requests, ensuring timely resolution of hardware, software, and connectivity issues across the organization.

Administer and maintain Google Workspace, Slack, and Microsoft 365, including user provisioning, access management, and license tracking.

Administer and support the company's Google Cloud Platform (GCP) environment, including project and IAM access management, resource monitoring, and day-to-day operational maintenance.

Manage and maintain office network infrastructure, including switches, Wi-Fi access points, VPN, and printers, ensuring reliable day-to-day performance.

Maintain an accurate inventory of hardware and software assets; coordinate procurement, deployment, and lifecycle management of employee devices.

Support the onboarding and offboarding of employees, including device setup, account provisioning, and access revocation.

Provide frontline support for AI-assisted workplace tools, including Claude and Google Workspace AI (Gemini), helping employees use these tools effectively.

Coordinate with external vendors and managed service providers on day-to-day operational tasks, escalating contract or relationship decisions to the Director of IT.

Assist in enforcing IT security policies, including endpoint protection, patching, and basic compliance hygiene across the internal environment.

Maintain documentation for IT processes, system configurations, and troubleshooting procedures.

Support disaster recovery and business continuity procedures under the guidance of leadership.

Assist with IT projects and initiatives as directed, including system upgrades, tool rollouts, and internal infrastructure improvements.

Required Qualifications

Bachelor’s degree in Information Technology, Computer Science, or a related field, or equivalent work experience.

4–6 years of experience in IT support, systems administration, or a related hands-on IT role.

Strong working knowledge of Google Workspace and Slack administration, with the ability to manage users, groups, and settings independently.

Solid understanding of the Google Cloud Platform, IAM, resource monitoring and infrastructure.

Solid understanding of office networking fundamentals, including Wi-Fi, VLANs, VPN, and DNS basics.

Experience with endpoint management across macOS and Windows environments.

Demonstrated ability to troubleshoot hardware, software, and connectivity issues efficiently.

Strong communication and interpersonal skills, with the ability to support non-technical employees patiently and clearly.

Organized and detail-oriented, with experience maintaining IT documentation and asset records.

Preferred Qualifications

Experience with cloud platforms such as AWS, or Azure at an operational or support level.

Familiarity with the Jira/Atlassian ecosystem, including basic administration.

Exposure to cybersecurity concepts such as endpoint protection, MFA enforcement, and phishing awareness programs.

Experience in a digital marketing, ad tech, or comparable technology-driven environment.

Familiarity with DNS management platforms such as Cloudflare is a plus.

What We Offer

Medical, dental, and vision insurance

Unlimited paid time off, plus paid holidays

401(k) plan with company match

Company Paid Life insurance and short term and long term disability coverage

Flexible Spending Account (medical and dependent care)

Voluntary ancillary plans

Monthly employee awards, recognition, and company-sponsored team events

Quick Apply

Refine Your Search

it support manager jobs in boca raton fl

IT Support Manager

Helpdesk Team Lead / Senior Support Technician

Desktop Support Team Lead

Team Lead - Computer Operations (On-site)

Tech Support Supervisor

Project Manager, Technical Customer Support

Software Technical Account Manager - Palm Beach

Major Incident Manager III

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