Top 83 Patient services representative Jobs in Boiling Springs Sc

Licensed Practical Nurse (LPN) – Call Center
FusionCX —Spindale, NC
- From $26 an hour
- Full-time
- Bilingual
- Nursing
- HIPAA
- Health insurance
- Dental insurance
Quick Apply
7h
Patient Access Rep-MGC Family Med-Boiling Springs
Spartanburg Regional Healthcare System —Boiling Springs, SC
- Full-time
- Customer service
- Research
- Mid-level
Quick Apply
6d
Medical Front Desk
Advanced Prosthetics —Spartanburg, SC
- $17 - $20 an hour
- Full-time
- Background check
- Computer literacy
- HIPAA
- Health insurance
- Dental insurance
Quick Apply
Patient Access Rep
Spartanburg Regional Healthcare System —Spartanburg, SC
- Full-time
- Customer service
- Mid-level
- High school diploma or GED
Quick Apply
Patient Services Representative
iTrust Wellness Group, LLC —Spartanburg, SC
- $18 - $22 an hour
- Full-time
- Private practice
- Microsoft Excel
- HIPAA
- Health savings account
- Disability insurance
Quick Apply
8d
Patient Access Rep SMC Neurology Spartanburg
Spartanburg Regional Healthcare System —Spartanburg, SC
- Full-time
- Hospital
- Customer service
- Mid-level
Quick Apply
12d
Unit Ambassador-PRN
Spartanburg Regional Healthcare System —Spartanburg, SC
- PRN
- Computer literacy
- Inpatient
- High school diploma or GED
Quick Apply
6d
Patient Access Rep-Outpt Access Svcs (2p-10:30p)
Spartanburg Regional Healthcare System —Spartanburg, SC
- Full-time
- Customer service
- Research
- Mid-level
Quick Apply
6d
Patient Services Representative F/T Day
Prisma Health —Spartanburg, SC
- Full-time
- No experience needed
- High school diploma or GED
- Computer skills
6d
Front Desk
Spartanburg Dental Associates —Spartanburg, SC
- Full-time
- Dental office
- Mid-level
- Organizational skills
- Paid holidays
- Disability insurance
Quick Apply
1d
Unit Ambassador- 7 Montgomery
Spartanburg Regional Healthcare System —Spartanburg, SC
- Full-time
- Hospital
- Computer literacy
- Inpatient
Quick Apply
Patient Care Coordinator
Upstate Oral and Maxillofacial Surgery —Spartanburg, SC
- $15 - $21 an hour
- Part-time
- Private practice
- Dental office
- Microsoft Excel
- 401(k)
- Paid time off
Quick Apply
Patient Coordinator
Oral Surgery Partners —Greer, SC
- Full-time
- Dental office
- Surgery
- HIPAA
- Profit sharing
- Health savings account
Quick Apply
10d
Chiropractic Assistant
Enhanced Living Travelers Rest Chir —Inman, SC
- $14 an hour
- Full-time
- Administrative experience
- High school diploma or GED
- Clinic
- Paid training
- 401(k)
Quick Apply
3d
Patient Coordinator (Traveling Position)
ProGrin Dental —Greer, SC
- Full-time
- Dental office
- High school diploma or GED
- 1 year
- Wellness program
- Paid time off
Quick Apply
Greer FT - Patient Services Representative Full Time
Novant Health Urgent Cares LLC —Greer, SC
- 12 hour shift
- OSHA
- Computer literacy
- Urgent Care
- Continuing education credits
- 403(b) matching
Quick Apply
Surgery Patient Coord-MGC Ortho Surgery-North Grove
Spartanburg Regional Healthcare System —Whitney Heights, SC
- Full-time
- CPR Certification
- Surgery
- Medical office experience
Quick Apply
Specialist-Operations WHSC
Spartanburg Regional Healthcare System —Spartanburg, SC
- Full-time
- Hospital
- Medical office experience
- Pass drug screening
Quick Apply
7d
Patient Services Representative
Eye Health America LLC —Greer, SC
- Overtime
- High school diploma or GED
- Driver's License
- Entry level
- Wellness program
- Paid holidays
Quick Apply
Workers Compensation Coordinator
Carolina Orthopaedic and Neurosurgical Associates —Spartanburg, SC
- High school diploma or GED
- Organizational skills
- 1 year
Quick Apply

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Licensed Practical Nurse (LPN) – Call Center

FusionCX -
Spindale, NC

Quick Apply

Job Details

Full-time
From $26 an hour
7 hours ago

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance

Qualifications

Electronic health records (EHR) management
Interpersonal skills
HIPAA
Care documentation
High school diploma or GED
Customer relationship management (CRM) systems (technically supported)
Clinical documentation
Health information regulatory compliance
Computer skills
LPN
Clinical confidentiality policies

Full Job Description

Licensed Practical Nurse (LPN) – Call Center

Location: Spindale, North Carolina – In Office
Employment Type: Full-Time
Position: Licensed Practical Nurse (LPN) – Healthcare Call Center
Licensure Requirement: Active North Carolina LPN license and active California LPN license

Position Summary

FusionCX is seeking a knowledgeable and compassionate Licensed Practical Nurse (LPN) to join our in-office healthcare call center team in Spindale, NC. The LPN will provide professional support to patients through inbound and outbound calls, assist with healthcare-related questions, provide education and guidance within established protocols, and ensure patient concerns are appropriately documented and escalated.

The ideal candidate will have strong clinical knowledge, excellent communication skills, and the ability to provide exceptional patient support in a fast-paced call center environment.

Key Responsibilities

Handle inbound and outbound patient calls in a professional and compassionate manner.
Provide Tier 1 clinical and healthcare support within the scope of LPN licensure and established protocols.
Answer patient questions regarding healthcare services, appointments, medications, treatment programs, and general care navigation.
Educate patients using approved clinical guidelines, scripts, and resources.
Identify patient concerns that require escalation to a Registered Nurse, provider, or other appropriate clinical team member.
Recognize potential urgent or emergent situations and follow established escalation procedures.
Assist patients with appointment scheduling, referrals, care coordination, and program navigation as applicable.
Review and document patient interactions accurately in the appropriate CRM or electronic health record system.
Maintain patient confidentiality and comply with HIPAA and all applicable federal and state regulations.
Follow California-specific clinical protocols and workflows when supporting California patients.
Maintain professional communication while handling sensitive healthcare information.
Meet established quality, productivity, customer service, and documentation standards.
Participate in required training, coaching, quality reviews, and team meetings.
Perform other duties related to patient support and clinical operations as assigned.

Required Qualifications

Current, unrestricted Licensed Practical Nurse (LPN/LVN) license in North Carolina.
Current, unrestricted California LPN/LVN license.
Ability to maintain both licenses in good standing.
High school diploma or equivalent required; LPN/LVN nursing program completion required.
Previous clinical, patient-care, healthcare, or call center experience preferred.
Strong verbal and written communication skills.
Excellent listening, problem-solving, and critical-thinking abilities.
Comfortable working with computer systems, electronic health records, CRM platforms, and multiple applications.
Ability to accurately document patient interactions.
Strong understanding of patient confidentiality and HIPAA requirements.
Ability to work independently while following established clinical protocols.
Comfortable working in a fast-paced call center environment.

Preferred Qualifications

1–2+ years of LPN/LVN experience.
Previous healthcare call center or telehealth experience.
Experience supporting patients by telephone.
Experience with California healthcare programs or California-specific healthcare requirements.
Experience with Medicare, Medicaid, managed care, or health-plan operations.
Bilingual skills are a plus.

Work Environment

This is an in-office position located in Spindale, NC. The LPN will spend the majority of the workday communicating with patients by telephone and working with computer-based healthcare and customer service systems.

The position requires the ability to remain seated and focused for extended periods, use a computer and telephone system throughout the workday, and effectively manage multiple patient interactions.

Performance Expectations

Employees in this role will be expected to consistently meet department standards for:

Patient experience and customer service
Call quality
Clinical accuracy
Documentation accuracy
Productivity
Attendance and punctuality
HIPAA and regulatory compliance
Appropriate escalation of clinical concerns

Important Licensure Requirement

Applicants must possess and maintain active, unrestricted LPN/LVN licensure in both North Carolina and California. Must be willing to get licensed in CA if not already

Schedule

Full-Time | In Office | Spindale, NC

Schedule and hours will be established based on program operating hours and business needs. Candidates must be willing to work the assigned schedule and meet attendance requirements.

Pay: From $26.00 per hour

Benefits:

401(k)
Dental insurance
Health insurance
Paid time off
Vision insurance

Work Location: In person

Quick Apply

Refine Your Search

patient services representative jobs in boiling springs sc

Licensed Practical Nurse (LPN) – Call Center

Patient Access Rep-MGC Family Med-Boiling Springs

Medical Front Desk

Patient Access Rep

Patient Services Representative

Patient Access Rep SMC Neurology Spartanburg

Unit Ambassador-PRN

Patient Access Rep-Outpt Access Svcs (2p-10:30p)

Patient Services Representative F/T Day

Front Desk

Unit Ambassador- 7 Montgomery

Patient Care Coordinator

Patient Coordinator

Chiropractic Assistant

Patient Coordinator (Traveling Position)

Greer FT - Patient Services Representative Full Time

Surgery Patient Coord-MGC Ortho Surgery-North Grove

Specialist-Operations WHSC

Patient Services Representative

Workers Compensation Coordinator

I want to receive the latest job alert for patient services representative in boiling springs sc

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