Top 94 Call center Jobs in Boise, Id

Account Manager II
Paylocity —Meridian, ID
- $23 - $26 an hour
- Full-time
- Mid-level
- Office
- Bachelor's degree
- Health savings account
- Health insurance
8d
Call Center Agent
Renewal by Andersen of Boise —Meridian, ID
- $20 an hour
- Full-time
- Entry level
- AD&D insurance
- Paid holidays
Quick Apply
9d
Application Support and Customer Experience Specialist
ASA Automotive Systems, Inc. —Meridian, ID
- From $50,000 a year
- Full-time
- Writing skills
- Mid-level
- Windows
- Health insurance
- Dental insurance
Quick Apply
Inside Sales Representative - Inbound
United Site Services —Meridian, ID
- $20.00 - $25.67 an hour
- Full-time
- Research
- Mid-level
- High school diploma or GED
- Health savings account
- AD&D insurance
Phone Receptionist
Kendall Auto Group —Meridian, ID
- From $16 an hour
- Full-time
- Computer skills
- In-person
- Communication skills
- Health insurance
- Dental insurance
Quick Apply
6d
Entry Customer Service Representative
Idaho Power Company —Boise, ID
- $22.07 - $26.58 an hour
- 8 hour shift
- Hybrid work
- Spanish
- Microsoft Excel
- Microsoft Outlook
- Health savings account
- Health insurance
1d
Patient Access Specialist 2 - Connect Call Center
St. Luke's Health System —Boise, ID
- Full-time
- High school diploma or GED
- 1 year
- Entry level
Quick Apply
6h
CUSTOMER SERVICE ASSOCIATE
GRADE POTENTIAL, LLC —Boise, ID
- $35,000 - $55,000 a year
- Overtime
- Remote
- 11+ years
- Financial services
- Entry level
- Paid holidays
- Health insurance
Contact Center Customer Service Representative
Primary Health Medical Group —Boise, ID
- Background check
- Computer literacy
- Pass drug screening
- Health insurance
- Dental insurance
Customer Service Representative - St. Luke's Health Plan
St. Luke's Health System —Boise, ID
- Full-time
- HIPAA
- High school diploma or GED
- Communication skills
- Health insurance
Quick Apply
Admissions Representative
Northpoint Recovery Holdings, LLC —Meridian, ID
- $22 - $26 an hour
- Clean driving record
- Adults
- HIPAA
- AD&D insurance
- Disability insurance
Quick Apply
Customer Care Representative - Cardio Partners - Remote
Sarnova —Boise, ID
- Weekends as needed
- Remote
- Microsoft Outlook
- Word processing
- High school diploma or GED
- 401(k)
Quick Apply
1d
Customer Service Representative
Williams-Sonoma Inc. Customer Care Centers —Meridian, ID
- From $15 an hour
- Full-time
- Remote
- Residential
- 1 year
- Communication skills
- Paid time off
- Work from home
Call Center Support Specialist
PAYLOCITY CORPORATION —Meridian, ID
- $25 an hour
- Full-time
- Spanish
- English
- Project management
- Health insurance
- Dental insurance
Quick Apply
Call Center Representative
Idaho Urologic Institute —Meridian, ID
- Full-time
- In-person
- Communication skills
- Entry level
Quick Apply
Chat Service Representative
PAYLOCITY CORPORATION —Meridian, ID
- $23 - $28 an hour
- Full-time
- Microsoft Excel
- Mid-level
- Office
- Health insurance
- Dental insurance
Quick Apply
Inbound Sales Representative (Remote/Pacific Time)
A Place for Mom —Boise, ID
- $45,760 a year
- Weekends as needed
- Remote
- Microsoft Word
- Mid-level
- US work authorization
- Health insurance
- Dental insurance
Quick Apply
Customer Service Representative - Insurance Processing
Idaho Housing and Finance Association —Boise, ID
- $18 an hour
- Spanish
- English
- Communication skills
1d
Call Center Customer Care Team (Part-Time)
NORCO INC —Meridian, ID
- Part-time
- Computer literacy
- Typing
- In-person
- Health savings account
- Health insurance
Virtual Personal Banker
FIREFIGHTERS FIRST CREDIT UNION —Boise, ID
- $58,557 - $65,063 a year
- Urgently hiring
- Remote
- Mid-level
- High school diploma or GED
- AD&D insurance
- Paid holidays
Quick Apply
2h

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Account Manager II

Paylocity -
Meridian, ID

Apply Now

Job Details

Full-time
$23 - $26 an hour
8 days ago

Benefits

Health savings account
Health insurance
Dental insurance
Flexible spending account
Tuition reimbursement
Paid time off
Parental leave
Employee assistance program
Vision insurance
401(k) matching
Referral program

Qualifications

Interpersonal skills
Spreadsheets
Bachelor's degree
Attention to detail
Problem-solving
Productivity software
Account management experience
Technical Proficiency

Full Job Description

Paylocity is an award-winning provider of cloud-based HR and payroll software solutions, offering the most complete platform for the modern workforce. The company has become one of the fastest-growing HCM software providers worldwide by offering an intuitive, easy-to-use product suite that helps businesses automate and streamline HR and payroll processes, attract and retain talent, and build a strong workplace culture.

While traditional HR and payroll providers automate basic HR processes such as payroll and benefits administration, Paylocity goes further by developing tools that HR and businesses need to compete for talent and deliver against the expectations of the modern workforce.

We give our employees what they need to succeed, including great benefits and perks! We offer medical, dental, vision, life, disability, and a 401(k) match, as well as perks that support you, your family, and your finances. And if it’s career development you desire, we provide that, too! At Paylocity, people matter most and have always been at the heart of our business.
Help our award-winning technology company run effectively as you take on big challenges and find solutions with a position in Operations.

Use your problem-solving skills to shape the way others see Paylocity. Launch your career with us!

In-Office: This is a 100% in-office role based at our Meridian, ID location. Remote or hybrid work is not available for this position. Candidates must be able to work on-site five days per week during designated work hours.

Position Overview
The Account Manager II is pivotal in resolving client payroll and HR system challenges while fostering exceptional customer relationships through fundamental technical expertise. The Account Manager II delivers outstanding customer service by effectively utilizing available resources and prioritizing issues. The role involves meeting performance metrics through inbound and outbound interactions, including phone conversations, Zoom meetings, and email exchanges. Serving as the primary point of contact within a dedicated client support team, the Account Manager II assumes full responsibility for maintaining and enhancing client relationships.

Responsibilities

Issue Resolution – Maintain consistent availability, manage workloads for optimal accessibility, effectively troubleshoot and resolve client issues, and escalate when necessary.
Client Focus - Champion clients' interests, delivering clear and effective resolutions. Collaborate with internal technical experts to provide optimal solutions.
Timely Solution Delivery - Prioritize successful and punctual solution delivery in line with client requirements and internal service metrics. Metrics include availability, outbound adherence, first call & case resolution, minimal escalations, and high client retention & satisfaction.
Leverage Resources - Appropriately leverage resources to source and validate answers, document issues while adhering to payroll policies, and ensure seamless client support. Embrace feedback and adapt behaviors as needed.
System Capabilities – Ability to navigate systems and maintain advanced knowledge in Paylocity Products and Partners.
Team Player – The ability to work cross-functionally, contribute to collective goals, and share insights. Fosters a cohesive and productive work environment.

Expectations

Dependability/Follow-Up: Proficiently multitask, respond promptly, and ensure timely follow-up.
Problem Solve: Skillfully troubleshoot and resolve issues using knowledge, resources, and qualitative and quantitative information.
Communication: Exhibit professional written and verbal communication consistently with internal and external stakeholders.
Knowledge & Resourcefulness – Ability to effectively utilize internal resources and resolve issues to ensure minimal escalations and maintain a positive customer experience.
Optimizing Products – Being the product expert while being current on product releases and mandatory training.

Education and Experience

Required

Bachelor’s degree and a minimum of 1 year of experience in technical support, call center operations, or other high-volume customer-facing roles
Experience in customer service or previous client interfacing role
Strong computer skills, including Microsoft Office with proficiency in Excel
Strong written communication skills for business correspondence.
Strong team player with attention to detail
Essential Skills: Analytical thinking, problem solving, time management, communication and decision-making

Preferred

Experience in team leadership or support roles – including coaching, training, peer mentorship, or acting as a subject matter expert (SME)
Experience in payroll and/or call center environment
CPP, FPC, APA, and/or SHRM-CP certified
Self-starter with the ability to handle multiple projects at once

Job Type: Full-time

Pay: $23.00 - $26.00 per hour

Expected hours: 40 per week

Benefits:

401(k) matching
Dental insurance
Employee assistance program
Flexible spending account
Health insurance
Health savings account
Paid time off
Parental leave
Referral program
Tuition reimbursement
Vision insurance

Work Location: In person

Apply Now

Refine Your Search

call center jobs in boise, id

Account Manager II

Call Center Agent

Application Support and Customer Experience Specialist

Inside Sales Representative - Inbound

Phone Receptionist

Entry Customer Service Representative

Patient Access Specialist 2 - Connect Call Center

CUSTOMER SERVICE ASSOCIATE

Contact Center Customer Service Representative

Customer Service Representative - St. Luke's Health Plan

Admissions Representative

Customer Care Representative - Cardio Partners - Remote

Customer Service Representative

Call Center Support Specialist

Call Center Representative

Chat Service Representative

Inbound Sales Representative (Remote/Pacific Time)

Customer Service Representative - Insurance Processing

Call Center Customer Care Team (Part-Time)

Virtual Personal Banker

I want to receive the latest job alert for call center in boise, id

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