Top 36 Client services associate Jobs in Boise, Id

Client Service Specialist
BridgeHaul Inc. —Nampa, ID
- $35,000 - $45,000 a year
- Full-time
- CRM software
- Background check
- Microsoft Excel
- Paid holidays
- Health insurance
Quick Apply
PWM Client Services Team Leader
U.S. Bank National Association —Boise, ID
- $75,820 - $89,200 a year
- Full-time
- Bachelor's degree
- US work authorization
- Fair chance
- Paid holidays
- Disability insurance
Client Servicing Associate
Clearwater Analytics, LLC —Boise, ID
- Full-time
- Computer literacy
- Mid-level
- Finance
Quick Apply
9d
(License & Experience Preferred) Insurance Sales & Customer Service Representative
Jared Stokes Insurance SF —Eagle, ID
- $20 - $28 an hour
- Part-time
- Office
- In-person
- Entry level
- Paid time off
- Flexible schedule
Quick Apply
Lead Client Servicing Associate
Clearwater Analytics, LLC —Boise, ID
- Full-time
- Management
- Mid-level
- Bachelor's degree
Quick Apply
9d
Sales/Customer Specialist
CarMax —Meridian, ID
- $15.50 - $23.30 an hour
- 8 hour shift
- Microsoft Excel
- Dealership
- Customer service
- Paid jury duty
- Paid holidays
Director Client Services
Advantage Solutions —Boise, ID
- $93,100 - $121,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- 5 years
- Health insurance
- Dental insurance
Trailer Parts Sales & Customer Service Representative
Dexter —Boise, ID
- Full-time
- Mid-level
- Communication skills
- Commercial
Quick Apply
4d
Client Service Coordinator
Orkin Pest Control —Boise, ID
- From $24 an hour
- Full-time
- Background check
- Pass drug screening
- Office
- Paid holidays
- Health insurance
Quick Apply

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PWM Client Services Team Leader
U.S. Bank National Association —Boise, ID
Manages teams of associates that handle day-to-day client calls and transactions and problem resolutions, escalating items beyond specific authority to the…
$75,820 - $89,200 a year

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Client Service Advocate (CSA)
Katterhenry Investment Group of NEST Capital —Dublin, OH
Field incoming calls, emails, faxes, and correspondence. We aim to provide the best client experience possible through setting and then exceeding client…
$60,000 - $70,000 a year
Quick Apply
21h
Client Experience & Sales Associate- Part Time
The Tox Dublin —Dublin, OH
Schedule appointments, manage the front desk, answer phones, and respond to client inquiries. Review incoming leads daily and proactively follow up with…
$16 an hour
Quick Apply

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Client Service Specialist

BridgeHaul Inc.
Nampa, ID

Quick Apply

Job Details

Full-time
$35,000 - $45,000 a year

Benefits

Paid holidays
Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
401(k) matching
Life insurance

Qualifications

Optimizing workflow processes
CRM software
Microsoft Excel
Defect resolution root cause analysis
Customer service
Slack
Logistics
Microsoft Office
HubSpot CRM
Managing clients in a customer support role
Transportation management
Continuous improvement
Collaborative technology platforms
Microsoft Teams
CRM system proficiency
Productivity software
Root cause analysis
Order fulfillment

Full Job Description

About BridgeHaul

BridgeHaul is a fast-paced tech startup transforming the trillion-dollar supply chain industry with the resources and financial backing of an international logistics company. BridgeHaul utilizes IOT hardware and cloud-based SaaS applications to provide a digital freight marketplace, Freight Factoring, Fuel management, and other products and services that aim to improve the lives of our customers, Motor Carriers.

BridgeHaul will give you the opportunity to have a "day-1" impact on a fast-growing company with all the stability, benefits, and clout of a large organization that embraces family values. We care about the development and well-being of our people and it shows with one of the lowest turnover rates in our industry.

Job Summary

You have the ability to make a day-1 impact in a fast-paced, dynamic work environment as an early member of a growing team. You are eager to work cross-functionally across sales, marketing, development, and product management. Your actions and behaviors will provide the service blueprint—setting the bar high for customer success. You are obsessed with providing exceptional customer support, solving problems, and ensuring quality control.

You are comfortable with ambiguity and operate with a degree of scrappiness to ensure things don’t fall through the cracks and, at the end of the day, get the job done.

Duties & Responsibilities

Provide exceptional customer service to inbound and outbound customer contacts, solving customer escalations via phone, email, chat and other modes of communication
Process daily customer invoices with attention to detail
Work independently on projects and be comfortable working in an ambiguous and ever-changing environment
Conduct audits and other duties as needed to ensure operational excellence and continuous improvement
Follow up on due and past due invoices.
Gain an in-depth understanding of our products and services—while being capable and willing to train customers and provide support when challenges arise
Provide detailed summaries to team members and internal stakeholders in effort to contribute to 360-degree awareness of customer sentiments and expectations
Be a self-starter and have a proactive approach to work
Communicating and coordinating with internal colleagues by phone, email, and team collaboration tools (i.e., Microsoft Teams, Slack)
This list of duties and responsibilities is not intended to be all-inclusive and can be expanded to include additional (relevant) duties and responsibilities

Qualifications

2-3 years of previous customer/client services experience
Experience with Microsoft Office (Excel & PowerPoint), CRM Software, and Teams/Slack/similar collaboration platform
Enthusiasm around working in an ambiguous environment
A passion for process improvement and critical problem solving; have a knack for conducting root cause analysis
The ability to stay calm under pressure, think on your feet, and exercise sound judgment amidst uncertainty
A strong track record working in team environments and known for high performance

Nice to Haves

Experience developing knowledge articles to support customer self-service
Transportation, freight brokerage, or other logistics industry experience
Experience working with a Tech company or startup
Bachelor's or Associate degree

About the Role

This role will have some flexibility, but will primarily be in-person, reporting to our office in Nampa, ID

Benefits

Health, Dental, and Vision Medical Insurance
Generous Paid Time Off, Sick, and Paid Holidays
Flexibility to work remotely
401k match program
Augmented prescription medicine support through Express Scripts
Employer-paid service to give employees access to Telemedicine for non-emergent medical attention
A generous well-being program where employees can earn up to $1,070 a year for participating in qualifying events and achieving qualifying objectives (walking challenge, water challenge, periodic screenings, etc.)

BridgeHaul is an equal-opportunity employer, and we welcome applicants from all backgrounds. If you’re a passionate team player who wants to have a big impact on a dynamic team, we’d love to hear from you!

Job Type: Full-time

Pay: $35,000.00 - $45,000.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
Life insurance
Paid time off
Vision insurance

Application Question(s):

This position requires successful completion of a background check and drug screening. Are you able to meet these requirements?

Ability to Commute:

Nampa, ID 83687 (Required)

Work Location: In person

Quick Apply

Refine Your Search

client services associate jobs in boise, id

Client Service Specialist

PWM Client Services Team Leader

Client Servicing Associate

(License & Experience Preferred) Insurance Sales & Customer Service Representative

Lead Client Servicing Associate

Sales/Customer Specialist

Director Client Services

Trailer Parts Sales & Customer Service Representative

Client Service Coordinator

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