Top 19 Direct support supervisor Jobs in Boise, Id

Service Delivery Manager - Americas, eero Customer Support
Amazon.com Services LLC —Boise, ID
- $139,100 - $188,100 a year
- Full-time
- Office
- Analysis skills
- Travel
- AD&D insurance
- Health insurance
3d
Community-Based Rehabilitation Specialist (CBRS) / Case Manager
Axiom Community Services —Boise, ID
- $19.50 - $25.50 an hour
- Part-time
- Experience working with individuals with disabilities
- Bachelor of Science
- In-person
Quick Apply
Shift Supervisor (M2) - Boise, ID
Applied Materials —Boise, ID
- $72,000 - $99,000 a year
- Full-time
- Mid-level
- Travel
- Mentoring
Service Manager
Cintas —Nampa, ID
- Full-time
- Mid-level
- High school diploma or GED
- Driver's License
- Profit sharing
- AD&D insurance
7d
Sr. Mgr, Field Service
Lam Research —Boise, ID
- 6 years
- Bachelor's degree
- Experience equivalent to degree accepted
Manager, Managed Services (Payroll)
PAYLOCITY CORPORATION —Meridian, ID
- $74,600 - $120,000 a year
- Full-time
- Office
- Microsoft Office
- Bachelor's degree
- Health insurance
- Dental insurance
Quick Apply
Manager II, Field Service
ASM —Boise, ID
- Bachelor of Science
- Engineering
- English
Quick Apply
Supervisor, Clinical Services
Colla Health —Boise, ID
- Remote
- LMFT
- Licensed Clinical Social Worker
- LPC
- Health insurance
- Dental insurance
Quick Apply
Clinical Supervisor - Housing Programs (Youth)
Terry Reilly Health Services —Boise, ID
- Full-time
- Spanish
- Microsoft Access
- Microsoft Outlook
- Disability insurance
- Health insurance
Quick Apply
8d
Manager II, Field Service
ASM International —Boise, ID
- Full-time
- Bachelor of Science
- Engineering
- English
Outpatient Clinical Supervisor
Northpoint Recovery Holdings, LLC —Boise, ID
- $85,000 - $115,000 a year
- Management
- Adults
- HIPAA
- Continuing education credits
- AD&D insurance
Quick Apply
Manager, Field Service Engineer
Applied Materials —Boise, ID
- $88,000 - $121,000 a year
- Full-time
- Analysis skills
- Travel
- Mentoring
Clinical BCBA Supervisor
Maraca Learning —Boise, ID
- $72,500 - $90,000 a year
- Full-time
- Bilingual
- Background check
- Microsoft Excel
- Paid training
- Continuing education credits
Quick Apply
Service Delivery Manager
Clearwater Analytics, LLC —Boise, ID
- $60,000 - $85,000 a year
- Full-time
- Mid-level
- 3 years
- Bachelor's degree
- Disability insurance
- Health insurance
Quick Apply
10d
IDOC - Clinical Supervisor - SBC
State of Idaho —Kuna, ID
- $38.55 - $42.13 an hour
- Weekends as needed
- Nursing
- Psychiatry
- Mid-level
- Paid holidays
- Health insurance
11d
Clinical Supervisor & Therapist — LCPC or LCSW
Advocate Warriors LLC —Boise, ID
- $60 - $75 an hour
- Full-time
- Hybrid work
- Background check
- Private practice
- Licensed Clinical Social Worker
- Continuing education credits
- Loan repayment program
Quick Apply
12d
Clinical Supervisor-Behavior Intervention
Developmental Concepts, Inc. —Boise, ID
- $25 - $28 an hour
- 8 hour shift
- Classroom
- CPR Certification
- BLS Certification
- Mileage reimbursement
- Paid holidays
Quick Apply

Explore jobs in cities nearby

Check out jobs in cities near your current location, Columbus

Foster Care Clinical Supervisor, LISW or LPCC
NATIONAL YOUTH ADVOCATE PROGRAM —Columbus, OH
Master’s Degree in Social Work or comparable Human Services field from an accredited institution; required. Responsible for the development and implementation…
$70,000 - $75,000 a year
Quick Apply
Home Manager
Consumer Support Services, Inc. —Springfield, OH
Valid Ohio driver’s license required. Assist clients with daily living tasks enabling them to remain in their own home. Must be 18 years of age.
$18 an hour
Quick Apply

I want to receive the latest job alert for direct support supervisor in boise, id

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

direct support supervisor jobs near boise, id

Field Service Technician jobs in Boise, ID

Clinical Therapist jobs in Boise, ID

Service Manager jobs in Nampa, ID

Clinical Supervisor jobs in Boise, ID

Rehabilitation Specialist jobs in Boise, ID

Senior Field Service Engineer jobs in Boise, ID

Field Service Engineer jobs in Boise, ID

Service Delivery Manager jobs in Boise, ID

Hospital Food Service jobs in Cleveland, OH

Field Service Technician jobs in Winston Salem, NC

Field Service Technician jobs in Oklahoma

Virtual Customer Service jobs in Michigan

Field Service Technician jobs in Toledo, OH

Field Service Technician jobs in Johnson City, TN

Clinical Therapist jobs in Portland, OR

Clinical Therapist jobs in Greenwood, MS

Clinical Therapist jobs in Fulton, NY

Physical Therapist jobs in Morristown, NJ

Clinical Documentation Specialist jobs in Kansas City, MO

Clinical Therapist jobs in Traverse City, MI

Service Delivery Manager - Americas, eero Customer Support

Amazon.com Services LLC -
Boise, ID

Apply Now

Job Details

Full-time
$139,100 - $188,100 a year
3 days ago

Benefits

AD&D insurance
Health insurance
Dental insurance
Flexible spending account
RSU
Paid time off
Adoption assistance
Parental leave
Employee assistance program
Vision insurance
401(k) matching

Qualifications

Managing technical support teams
Managing teams in a customer support role
Metrics Reporting
Global team management
Data analytics
Management reporting
Business operations
Call center management
Project stakeholder communication

Full Job Description

DESCRIPTION

At eero, we pride ourselves on providing every customer an exceptional experience. Our mission is to make technology in homes and businesses just work — through fast, reliable, secure connectivity. Fixing connectivity in the home is, however, just the start. We're working on the building blocks of small business solutions and smart homes by designing our own hardware, enabling it with powerful software, and tying it all together to the cloud.
We're seeking a Service Delivery Manager — Americas to help support that mission. You will own internal service delivery for the Americas region, leading our in-house support teams and partnering closely with the Vendor Manager to drive performance across the entire regional footprint. Responsible for leading, developing, and engaging with our team of exceptionally talented managers and network support specialists, you'll own the overall internal performance for the Americas region, monitoring Key Performance Metrics and the quality at which our services are delivered.
This role will be based out of Boise, Idaho — working onsite from our offices there.

Key job responsibilities

Deliver a best-in-class customer experience across internal teams spanning multiple countries within the Americas region, ensuring consistency and cultural relevance at scale
Assess internal team performance, identify high-impact contributors, and take meaningful action to recognize their achievements
Lead coaching, professional development, and training programs that enable network support specialists to continuously raise the bar
Partner with the Vendor Manager and Quality Managers to analyze quality trends and implement strategies that maintain and improve performance standards across internal and outsourced channels
Collaborate with Learning and Development teams to create new training content and refine existing materials to meet evolving business needs
Ability to travel within the US and internationally (

A day in the life
As the Service Delivery Manager — Americas, you will be the single-threaded leader for internal service delivery performance in the region. You'll conduct weekly one-on-ones with your team managers, reviewing performance and identifying opportunities for improvement. You'll partner with the Vendor Manager to ensure parity of quality between our internal teams and vendor partners, aligning on performance expectations and ensuring everyone has the tools needed to support our customers. You'll own the network support specialist experience, supporting their growth and development while balancing the needs of our customers. You'll spend time immersed in our customer feedback, obsessing over their experience, and working directly with our network support specialists to understand pain points and remove barriers to their performance. You'll be responsible for communicating performance metrics to key stakeholders and proactively partnering with leaders throughout the business to anticipate trends.

BASIC QUALIFICATIONS

4+ years of technical support, or 2+ years of network and operating system support experience
Experience communicating complex information and solutions to senior stakeholders and influencing decisions, or experience communicating results to senior leadership
Experience that includes strong analytical skills, attention to detail, and effective communication abilities
Experience working with fast-moving, high-performance teams and driving innovative solutions tailored to unique business environments
Experience working with data and leveraging analytics to make decisions
Minimum of 4 years in a direct leadership role, managing leaders across multiple locations
Strong business acumen with a track record of success, specifically related to contact center operations and Key Performance Indicators

PREFERRED QUALIFICATIONS

Experience managing managers and global teams

- - Experience supporting SaaS, API-based, or technically complex products.
- - Willingness for continuous learning that includes networking certifications during provided company time (e.g., Certified Wireless Network Administrator (CWNA))
- - Familiarity with WFM, QA, Training, and Knowledge Management programs
- - Experience with process improvement and automation (e.g., Lean Six Sigma, process management)

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, ID, Boise - 139,100.00 - 188,100.00 USD annually

Apply Now

Refine Your Search

direct support supervisor jobs in boise, id

Service Delivery Manager - Americas, eero Customer Support

Community-Based Rehabilitation Specialist (CBRS) / Case Manager

Shift Supervisor (M2) - Boise, ID

Service Manager

Sr. Mgr, Field Service

Manager, Managed Services (Payroll)

Manager II, Field Service

Supervisor, Clinical Services

Clinical Supervisor - Housing Programs (Youth)

Manager II, Field Service

Outpatient Clinical Supervisor

Manager, Field Service Engineer

Clinical BCBA Supervisor

Service Delivery Manager

IDOC - Clinical Supervisor - SBC

Clinical Supervisor & Therapist — LCPC or LCSW

Clinical Supervisor-Behavior Intervention

Explore jobs in cities nearby

I want to receive the latest job alert for direct support supervisor in boise, id

Explore jobs in more locations

DESCRIPTION

BASIC QUALIFICATIONS

PREFERRED QUALIFICATIONS

Job Seeker Tools

Employer Tools

Browse

Stay Connected