Top 286 Patient services manager Jobs in Boise, Id

Patient Relations Coordinator
Saint Alphonsus —Boise, ID
- Full-time
- Hospital
- High school diploma or GED
- Psychology
- Tuition reimbursement
- Paid time off
Project Manager
Skanska USA —Boise, ID
- Full-time
- Background check
- Construction site
- Customer service
- Dental insurance
- 401(k)
Commissioning Manager
Skanska USA —Boise, ID
- Full-time
- Background check
- Construction site
- Military
- Dental insurance
- 401(k)
Hospice Chaplain/Spiritual Counselor
Journeys Hospice —Nampa, ID
- $25 - $28 an hour
- Part-time
- Mid-level
- Driver's License
- Mentoring
- Mileage reimbursement
- Retirement plan
Quick Apply
2d
EMT, Paramedic, or LPN (Clinic Manager)
Medcor Inc —Nampa, ID
- $32 - $34 an hour
- 8 hour shift
- Mid-level
- Communication skills
Quick Apply
Part-Time Hospice RN Case Manager
Aspen Home Health & Hospice of The Treasure Valley —Meridian, ID
- Part-time
- CPR Certification
- RN License
- BLS Certification
Quick Apply
Assistant Project Manager
Skanska USA —Boise, ID
- Full-time
- Background check
- Construction site
- Customer service
- Dental insurance
- Vision insurance
Dental Hygienist
Highbrook Way Dental Care —Star, ID
- $41.15 - $51.90 an hour
- Full-time
- CPR Certification
- Dental office
- Current TB test
- Paid holidays
- Health insurance
Quick Apply
Healthcare Area Sales Manager (B2B)
New System —Boise, ID
- $90,000 - $100,000 a year
- Background check
- Pass drug screening
- Mid-level
- Fuel card
- Paid holidays
Quick Apply
General Dentist - Meridian, Idaho
South Corner Dental Care —Meridian, ID
- $250,000 a year
- Full-time
- Dental office
- Doctoral degree
- Current TB test
- Health insurance
- Dental insurance
Quick Apply
Hospice RN Case Manager PRN
Aspen Home Health & Hospice of The Treasure Valley —Meridian, ID
- Full-time
- CPR Certification
- RN License
- BLS Certification
Quick Apply
Dental Hygienist
Mountain State Dental Care —Boise, ID
- $41.15 - $51.90 an hour
- Full-time
- CPR Certification
- Dental office
- Current TB test
- Paid holidays
- Health insurance
Quick Apply
7d
Clinical Resource Manager Case Manager
Saint Alphonsus Health System —Boise, ID
- Part-time
- Acute care
- Nursing
- RN License
Quick Apply
7d
Nurse Manager / LPN
Garden Plaza of Valley View —Boise, ID
- $32 - $34 an hour
- Full-time
- CPR Certification
- Nursing
- BLS Certification
- Opportunities for advancement
Quick Apply
Clinic Manager - MA
IDAHO GASTROENTEROLOGY ASSOCIATES, LLP —Meridian, ID
- Mid-level
- High school diploma or GED
- Clinic
2d
Home Health and Hospice Marketer / Community Liaison
Aspen Home Health & Hospice of The Treasure Valley —Meridian, ID
- Part-time
- Marketing
- Mid-level
- Office
Quick Apply
2d
Business Office Manager Assistant
Arbor Valley of Cascadia —Boise, ID
- Up to $23 an hour
- Online Application
- Background check
- Mid-level
- Office
- Health savings account
- Health insurance
Quick Apply
3d
Medical Spa Manager
NakedMD —Boise, ID
- Full-time
- Management
- Mid-level
Quick Apply
2d
Practice Manager 2 - Center for Orthopedics and Sport Medicine
St. Luke's Health System —Boise, ID
- Full-time
- Mid-level
- High school diploma or GED
- Clinic
Quick Apply
2d
Field Patient Access Director
TSP (A Syneos Health Company) —Boise, ID
- $220,000 - $245,000 a year
- Analysis skills
- Bachelor's degree
- Senior level
- Paid parental leave
- Health savings account

I want to receive the latest job alert for patient services manager in boise, id

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Patient Relations Coordinator

Saint Alphonsus -
Boise, ID

Apply Now

Job Details

Full-time

Benefits

Tuition reimbursement
Paid time off
Employee assistance program
Benefits from day one
Life insurance

Qualifications

Customer communication
High school diploma or GED

Full Job Description

Employment Type:
Full time

Shift:
Day Shift

Description:
SUMMARY:
Under general supervision, supports the Patient Relations Manager by serving as a coordinator, liaison and educator in regards to the patient and family concerns and grievance process. Additionally, this position will provide support to the organization through compassionate and collaborative guest management, with an intense focus on patient and guest experience.

REQUIREMENTS:
1. High school diploma or equivalent required. Associates or Bachelor’s degree with an emphasis in Psychology, Social Work, or related Health Sciences preferred.
2. Healthcare and customer service experience preferred.
3. Conflict management experience and de-escalation techniques preferred.

WHAT YOU WILL DO:

Maintains a database related to process and outcomes of the patient concern and grievance response program
Assists the manager with management of investigation and response to concerns and grievances.
Assists the manager with coordinating communication with patient/family members regarding resolution of concerns and assists them in accessing grievance processes.
Assists with education, in-services and training efforts.
Attends department meetings, unit meetings and training as assigned.
Visits units as needed to coordinate customer service practices and assist staff in management of challenging customer relation situations.
Assists the supervisor with preparing reports on concerns and grievance process and outcomes to appropriate departments and committees
Follows current regulatory guidelines and standards in regards to investigating and resolving patient grievances, including, but not limited to, grievances alleging a violation of Section 1557 of the Affordable Care Act.
Assists the manager in determining need to revise or implement new internal policies and procedures to create a more effective program.
Assists the manager with creating and providing opportunities for staff to acquire and maintain knowledge through informal training and development programs to enhance staff skills in handling patient and family concerns. Utilizes Mission, HR and other SARMC resources for formal staff training.
Requires the ability to work well independently and as part of a collaborative team.
Advanced communication and customer service skills to communicate information (verbally and written) to a variety of roles clearly, respectfully, and adapt communication based on the receiver’s current knowledge base.
Ability to form productive and positive relationships immediately with patients, their loved ones and other caregivers, while maintaining appropriate boundaries.
Ability to work independently with limited supervision.
Ability to be supportive and work well within a collaborative team.
Crisis management, de-escalation, and mediation experience preferred

Highlights and Benefits:
When Saint Alphonsus takes care of you, you can take better care of our patients. We foster personal and professional growth and offer opportunities that empower our colleagues to develop their careers. Our belief in work-life balance compliments the natural beauty, diverse landscapes, and outdoor recreation lifestyle that is unique to Idaho and Oregon.

We offer market-competitive pay, generous PTO, and multiple options for comprehensive benefits that begin on day one.
Benefits for your future include retirement planning and matching, college savings plans for your family, and multiple life insurance plans that can change as your needs develop.
We are proud to offer Employee Assistance Programs, tuition reimbursement, and educational opportunities to help you learn and grow.

Ministry/Facility Information:
Saint Alphonsus Health System is a faith-based ministry and not-for-profit health system serving Idaho, Oregon, and northern Nevada communities. The health system boasts 4 hospitals, 609 licensed beds, and 73 clinic locations. Through innovative technologies, compassionate staff, and healing environments, Saint Alphonsus' goal is to improve the health and well-being of people by emphasizing care that is patient-centered, physician-led, innovative, and community-based.

Top 15 Health Systems in the country by IBM Watson Health;
The region’s most advanced Trauma Center (Level II);
Commission on Cancer Accredited Program through demonstrating an uncompromising commitment to improving patient survival and quality of life

Saint Alphonsus and Trinity Health are committed to promoting diversity in its workforce and to providing an inclusive work environment where everyone is treated with fairness, dignity and respect. We are committed to recruit and retain a diverse staff reflective of the communities we serve. Saint Alphonsus and Trinity Health are equal opportunity employers and prohibit discrimination against any individual with regard to race, color, religion, gender, marital status, national origin, age, disability, sexual orientation, or any other characteristic protected by law.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Apply Now

Refine Your Search

patient services manager jobs in boise, id

Patient Relations Coordinator

Project Manager

Commissioning Manager

Hospice Chaplain/Spiritual Counselor

EMT, Paramedic, or LPN (Clinic Manager)

Part-Time Hospice RN Case Manager

Assistant Project Manager

Dental Hygienist

Healthcare Area Sales Manager (B2B)

General Dentist - Meridian, Idaho

Hospice RN Case Manager PRN

Dental Hygienist

Clinical Resource Manager Case Manager

Nurse Manager / LPN

Clinic Manager - MA

Home Health and Hospice Marketer / Community Liaison

Business Office Manager Assistant

Medical Spa Manager

Practice Manager 2 - Center for Orthopedics and Sport Medicine

Field Patient Access Director

I want to receive the latest job alert for patient services manager in boise, id

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected