Top 119 Support & client success specialist Jobs in Boise, Id

Service Operations Specialist
Pro Care Landscape Services —Garden City, ID
- From $26 an hour
- Full-time
- Mid-level
- Typing
- In-person
- Health insurance
- Dental insurance
Quick Apply
Technical Service Specialist - Aerials, Scissors lifts, and Telehandlers
JLG —Boise, ID
- $57,600 - $90,400 a year
- Full-time
- Engineering
- Mid-level
- Office
9d
Supervisor, Pharmacy Operations | Onsite- Chesterfield/ Boise
Blink Health —Boise, ID
- Monday to Friday
- 5 years
- Mid-level
- High school diploma or GED
- Paid parental leave
- Paid holidays
Quick Apply
5d
Youth Crisis Center Peer Support Specialist/ Safety Monitor - PRN
Clarvida —Boise, ID
- $18 - $19 an hour
- Overnight shift
- High school diploma or GED
- Clinic
- Fingerprint clearance
- Continuing education credits
- Mileage reimbursement
Quick Apply
Financial Advisor (Mentorship & Training Provided)
Northwestern Mutual —Eagle, ID
- $64,000 - $148,000 a year
- Full-time
- Hybrid work
- Background check
- Bachelor's degree
- Children
- Disability insurance
- Health insurance
Quick Apply
5d
Client Service Specialist
BridgeHaul Inc. —Nampa, ID
- $35,000 - $45,000 a year
- Full-time
- Background check
- Microsoft Excel
- Pass drug screening
- Paid holidays
- Health insurance
Quick Apply
4d
Youth Crisis Center Peer Support Specialist/ Safety Monitor - PRN
Clarvida —Boise, ID
- $18 - $19 an hour
- Overnight shift
- High school diploma or GED
- Clinic
- Fingerprint clearance
- Continuing education credits
- Mileage reimbursement
Quick Apply
3d
Bulk Sales Support Specilaist
Cable One —Boise, ID
- Full-time
- Pass drug screening
- Research
- 3 years
- Health insurance
- Dental insurance
Refrigeration Installation Journeyman- Commercial & Industrial
CoolSys —Boise, ID
- $30 - $38 an hour
- Full-time
- Carpentry
- Background check
- Clean driving record
- Paid training
- Paid holidays
Multimedia Account Executive
Adams Publishing Group LLC —Boise, ID
- $40,000 - $60,000 a year
- Full-time
- Background check
- Mid-level
- Business development
- Health savings account
- Health insurance
Quick Apply
Bilingual Branch Wholesale Product Specialist (Spanish)
Sherwin-Williams —Boise, ID
- $15.83 an hour
- Online Application
- Spanish
- Merchandising
- Cleaning
2d
Bilingual Customer Service Specialist (Spanish)
Sherwin-Williams —Nampa, ID
- $15.83 an hour
- Part-time
- 18 years or older
- Merchandising
- High school diploma or GED
11d
Bilingual Branch Wholesale Product Specialist (Spanish)
Sherwin-Williams —Nampa, ID
- $15.45 an hour
- Online Application
- Spanish
- Merchandising
- Cleaning
5d
Customer Success Specialist
Blue Cross of Idaho —Meridian, ID
- $66,353 - $92,894 a year
- Full-time
- Hybrid work
- Mid-level
- Office
- Bachelor's degree
- Paid holidays
- Disability insurance
2d
Integration Specialist Tech
Gravity Payments —Boise, ID
- $80,000 - $100,000 a year
- Remote
- Mid-level
- Mentoring
- Leadership
- Profit sharing
- Disability insurance
Quick Apply
Customer Specialist
LPLC —Boise, ID
- $18 - $21 an hour
- Part-time
- Microsoft Excel
- Microsoft Outlook
- Office
- Paid holidays
- Paid time off
Quick Apply
Benefits Representative
AMBA —Meridian, ID
- $65,000 - $90,000 a year
- Full-time
- Mid-level
- Leadership
- Communication skills
- Retirement plan
Trade Specialist
Acosta —Boise, ID
- $21.25 an hour
- Full-time
- Remote
- Mid-level
- High school diploma or GED
- US work authorization
Quick Apply
Account Manager, Higher Education
Clarivate —Boise, ID
- $84,000 - $105,000 a year
- Full-time
- Remote
- Up to 50% travel
- 5 years
- Bachelor's degree
- Disability insurance
- Health insurance
RCM Solutions Architect
Medical Management, Inc. —Boise, ID
- $25 - $30 an hour
- Remote
- System design
- 3 years
- High school diploma or GED
Quick Apply
4d

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support & client success specialist jobs near boise, id

Service Operations Specialist

Pro Care Landscape Services -
Garden City, ID

Quick Apply

Job Details

Full-time
From $26 an hour

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
Employee discount

Qualifications

Fleet GPS tracking
Route planning software
Customer communication
Confidential information handling
Serving clients
Route optimization
Spreadsheets
Route planning
Cloud-based systems
Attention to detail
Typing
Productivity software
Crew management
Cross-functional communication
Quality data entry
Time management
Analytics

Full Job Description

Overview

Pro Care Landscape Services is a locally owned, mid-sized landscape service provider serving the Treasure Valley since 1987. The Service Operations Specialist is part of our administrative team, which is the hub of all operations.

What You'll Do

Work Verification & Ticket Auditing (2-4 Hours Daily)

Using data captured by field crews through iPhones, GPS tracking, and our scheduling software, you will verify that work was completed as scheduled and that all labor, materials, notes, and job details have been accurately recorded before being approved for payroll, billing, and reporting.

The process requires reviewing dozens of tickets and quickly identifying discrepancies, missing information, inconsistencies, or unusual entries. When issues are found, you will investigate by analyzing GPS data, reviewing historical records, contacting field crews, or coordinating with managers to determine the correct information.

Responsibilities include:

Verify labor hours, arrival/departure times, and crew activity against GPS records.
Confirm work was completed as scheduled or identify work that must be rescheduled.
Review ticket notes for accuracy, clarity, and professionalism.
Verify materials used have been properly recorded.
Identify missing, incomplete, or contradictory information.
Investigate and resolve discrepancies before tickets move forward.
Ensure completed tickets are accurate and complete for billing, payroll, job costing, management reporting, and client communication.

Success in this role requires consistently catching errors before they become billing mistakes, payroll inaccuracies, client disputes, or operational problems.

Scheduling, Route Review & Field Preparation (2-3 Hours Daily)

You will review production schedules, route projections, and supporting documentation to ensure crews are fully booked, efficiently routed, properly equipped, and prepared to perform their work safely and successfully.

Responsibilities include:

Generate and review daily work projections for all crews.
Verify crews are assigned an appropriate workload based on capacity, skill set, equipment, and available time.
Identify routes that are overloaded, underloaded, or otherwise unbalanced.
Review route sequencing and geographic routing to minimize unnecessary drive time and maximize productivity.
Identify scheduling conflicts, overlapping services, customer restrictions, weather concerns, or special instructions that may impact service delivery.
Verify work orders, service notes, and job instructions are accurate, complete, and helpful to field personnel.
Ensure services requiring special handling, compliance documentation, or additional materials are properly prepared.
Generate and distribute route projections, work orders, purchase orders, material tracking forms, and regulatory paperwork as required.
Provide Division Leads and field crews with the information and documentation needed to execute work efficiently and in compliance with company standards.

Success in this role means field crews leave each morning with clear instructions, realistic workloads, proper documentation, and everything necessary to complete their work safely, efficiently, and correctly.

Administrative Coordination & Business Support (1-3 Hours Daily)

This role serves as a central communication and administrative support function for the company. While operational accuracy and field readiness are primary responsibilities, this position also ensures information, documentation, and financial records flow efficiently between clients, field crews, managers, vendors, and accounting.

The work requires balancing routine administrative tasks with frequent interruptions, changing priorities, and requests from multiple departments throughout the day.

Responsibilities include:

Answer incoming calls and respond to client, vendor, and employee emails.
Notify clients of upcoming services, schedule changes, and service-related updates.
Create and distribute daily route memos summarizing important notes, observations, recommendations, and issues identified by field crews.
Generate purchase orders and assist with material procurement processes.
Enter vendor invoices, receipts, and other financial records into company systems.
Assist with payroll preparation by verifying employee hours and supporting payroll documentation.
Support month-end billing processes and account reconciliation activities.
Create reports, spreadsheets, and administrative documents as needed.
Maintain accurate records and ensure information is properly communicated to the appropriate individuals.
Provide administrative support to the Office Manager and leadership team.

Success in this role means managers have the information they need to make decisions, clients receive timely communication, field crews stay informed, and administrative processes are completed accurately and on schedule.

Traits Required for Success

· Exceptional Attention to Detail - Quickly spots missing information, inconsistencies, and data-entry errors.

· Analytical Thinker - Enjoys investigating problems, identifying patterns, and determining what doesn't look right.

· Strong Problem Solver - Can piece together information from GPS records, schedules, notes, and conversations to determine the correct answer.

· High Sense of Ownership - Takes responsibility for accuracy and follows issues through to resolution.

· Process-Oriented - Enjoys working within systems, checklists, and repeatable workflows.

· Efficient Scanner - Can review large volumes of information quickly while maintaining accuracy.

· Organized & Methodical - Able to manage multiple open questions and follow up until answers are received.

· Clear Communicator - Comfortable calling crews, asking clarifying questions, and documenting findings clearly.

· Comfortable with Technology - Learns software quickly and can work confidently with scheduling systems, GPS data, spreadsheets, and cloud-based applications.

· Strong Planner - Can visualize an entire day of production and identify problems before they occur.

· Excellent Spatial Reasoning - Quickly recognizes inefficient routing, unnecessary drive time, and opportunities to improve route flow.

· Clear Communicator - Produces concise, useful notes and documentation that help managers and crews succeed.

· Strong Time Manager - Prioritizes effectively and consistently meets deadlines, even when competing demands arise.

· Adaptable - Comfortable shifting between operational work, administrative tasks, client communication, and financial support throughout the day.

· Service-Oriented - Enjoys helping clients, supporting coworkers, and solving problems for others.

· Discreet & Trustworthy - Handles sensitive employee, client, financial, and company information with professionalism and confidentiality.

· Self-Directed - Takes initiative, follows through on commitments, and requires minimal supervision.

Join us as a Service Operations Specialist and become a vital part of a team dedicated to elevating service excellence through innovative analytics and strategic process enhancements!

Pay: From $26.00 per hour

Benefits:

401(k)
Dental insurance
Employee discount
Health insurance
Paid time off
Vision insurance

Application Question(s):

What is your typing speed & accuracy?
Are you able to work until 5:00pm-5:30pm on weekdays?
Are you comfortable commuting to this location daily?

Work Location: In person

Quick Apply

Refine Your Search

support & client success specialist jobs in boise, id

Service Operations Specialist

Technical Service Specialist - Aerials, Scissors lifts, and Telehandlers

Supervisor, Pharmacy Operations | Onsite- Chesterfield/ Boise

Youth Crisis Center Peer Support Specialist/ Safety Monitor - PRN

Financial Advisor (Mentorship & Training Provided)

Client Service Specialist

Youth Crisis Center Peer Support Specialist/ Safety Monitor - PRN

Bulk Sales Support Specilaist

Refrigeration Installation Journeyman- Commercial & Industrial

Multimedia Account Executive

Bilingual Branch Wholesale Product Specialist (Spanish)

Bilingual Customer Service Specialist (Spanish)

Bilingual Branch Wholesale Product Specialist (Spanish)

Customer Success Specialist

Integration Specialist Tech

Customer Specialist

Benefits Representative

Trade Specialist

Account Manager, Higher Education

RCM Solutions Architect

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