PSK America, Inc.About PSK America, Inc.
PSK America, Inc., headquartered in Round Rock, Texas, provides field technical support and parts sales services for semiconductor manufacturing equipment. PSK America operates customer support locations throughout the United States, including Idaho, Virginia, Oregon, Arizona, Texas, and other key semiconductor markets.
PSK America is a wholly owned subsidiary of PSK Inc., a global semiconductor processing equipment manufacturer headquartered in South Korea, with annual revenue exceeding USD 300 million.
Website: www.psk-inc.com
Introduction Video: https://www.youtube.com/watch?v=rQZagnjUWow
Job Title
Semiconductor Field Service Engineer
Job Type
Full-time
Hiring Locations
PSK America is seeking two Field Service Engineers to support customer sites at the following locations:
- Boise, Idaho – 1 position
- Manassas, Virginia – 1 position
Domestic travel of up to approximately 30% may be required.
Position Summary
The Field Service Engineer provides on-site installation, maintenance, troubleshooting, repair, and technical support for semiconductor manufacturing equipment.
This position is intended for an early-career engineer who has completed a bachelor’s degree in a relevant engineering discipline and has some practical experience with semiconductor equipment, manufacturing equipment, electronics, mechanical systems, or related technical work.
The selected candidate will receive equipment-specific training and will work closely with experienced engineers, customers, and PSK engineering teams.
Work Schedule
The position may require flexibility based on customer and operational needs, including:
- Day or night shifts
- On-call support
- Overtime
- Weekend availability
- Occasional call-back support
Key Responsibilities
- Install, maintain, troubleshoot, and repair semiconductor manufacturing equipment.
- Interpret maintenance manuals, procedures, schematics, wiring diagrams, and technical documentation.
- Use standard test instruments, diagnostic tools, and hand tools to identify and resolve equipment issues.
- Perform preventive maintenance and corrective maintenance activities at customer sites.
- Provide timely and professional technical support based on customer feedback and operational needs.
- Support efforts to improve equipment availability, reliability, and performance.
- Review equipment data and service history to identify recurring issues and potential future problems.
- Assist with continuous improvement activities related to equipment, processes, materials, and service methods.
- Prepare accurate and detailed service reports, maintenance records, and project updates.
- Provide basic equipment operation and maintenance guidance to customer personnel as needed.
- Communicate technical issues and improvement ideas to PSK engineers and headquarters teams.
- Participate in technical training provided by PSK America or PSK headquarters.
- Travel to other customer sites or company locations for training and operational support when required.
- Follow all customer-site, company, environmental, health, safety, and security requirements.
- Establish individual goals aligned with company and team objectives and regularly report progress.
Required Qualifications
- Bachelor’s degree in Electrical Engineering, Electronics Engineering, Mechanical Engineering, Mechatronics Engineering, Chemical Engineering, Materials Science, or another closely related engineering discipline.
- At least 1 year of relevant technical experience in semiconductor equipment, manufacturing equipment, field service, equipment maintenance, troubleshooting, installation, or a related engineering environment.
- Basic understanding of electrical, electronic, mechanical, pneumatic, or vacuum systems.
- Ability to read and understand technical manuals, schematics, diagrams, and maintenance procedures.
- Strong mechanical aptitude and hands-on troubleshooting ability.
- Effective written and verbal communication skills in English.
- Strong documentation and organizational skills.
- Proficiency in Microsoft Office, including Excel, Outlook, and Word.
- Ability to work independently while collaborating with customers and internal teams.
- Willingness and ability to travel up to approximately 30%.
- Willingness to work flexible schedules, including on-call, overtime, weekends, or night shifts when required.
- Must be legally authorized to work in the United States.
Visa sponsorship and employment-based permanent residency sponsorship are not available for this position.
Preferred Qualifications
- 1–3 years of experience supporting semiconductor manufacturing equipment or other complex industrial equipment.
- Experience with CVD, etch, ash, dry strip, vacuum, plasma, robotics, or cluster-tool systems.
- Experience working in a semiconductor fab or cleanroom environment.
- Experience with equipment installation, preventive maintenance, corrective maintenance, diagnostics, or field service.
- Familiarity with electrical troubleshooting, mechanical assemblies, vacuum systems, pneumatics, sensors, robotics, or PLC-controlled equipment.
- Experience communicating directly with customers in a technical support environment.
Compensation
The anticipated Base salary range for this position is:
$73,000–$83,000 per year
Final compensation will be determined based on the candidate’s education, relevant experience, technical skills, location, and overall qualifications.
The position may also be eligible for:
- Additional work-hours allowance
- Internal engineer allowance programs
- Semiannual incentive opportunities
Benefits
- Medical, dental, and vision insurance
- Employee insurance premiums 100% covered by the employer
- Dependent insurance premiums 80% covered by the employer
- 401(k) plan with a 4% company match
- Paid Time Off and paid company holidays
- Employer-paid employee life insurance
- Technical training and professional development opportunities
- Global equipment and headquarters training opportunities
- Reimbursement and per diem for approved business travel expenses
Equal Employment Opportunity
PSK America, Inc. is an equal opportunity employer committed to creating a diverse and inclusive workplace.
Employment decisions, including hiring, compensation, development, and promotion, are based on qualifications, skills, experience, competence, and performance, without regard to race, color, religion, sex, gender identity, national origin, age, disability, sexual orientation, veteran status, or any other characteristic protected by applicable federal, state, or local law.
Pay: $73,000.00 - $82,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Referral program
- Vision insurance
Application Question(s):
- Are you currently a green card holder or US citizen? (Please note- only these citizenship statuses will be considered for the position)
- Could you share your expected salary for this role?
- Do you have basic computer and Microsoft Office skills for service documentation and reporting?
- Are you comfortable traveling frequently for customer onsite support and service work?
- Do you have a bachelor’s degree in Electrical Engineering, Electronics Engineering, Mechanical Engineering, Mechatronics Engineering, Chemical Engineering, Materials Science, or another closely related engineering field?
- Please specify your degree and major.
- How many years of relevant hands-on experience do you have in semiconductor equipment, manufacturing equipment, field service, maintenance, installation, or technical troubleshooting?
Experience:
- Semiconductor or relevant: 1 year (Preferred)
Shift availability:
- Day Shift (Preferred)
- Night Shift (Preferred)
- Overnight Shift (Preferred)
Work Location: In person
