Overview:
At SCA Health, we believe health care is about people – the patients we serve, the physicians we support and the teammates who push us forward. Behind every successful facility, procedure or innovation is a team of 15,000+ professionals working together, learning from each other and living out the mission, vision and values that define our organization.
As part of Optum, SCA Health is redefining specialty care by developing more accessible, patient-centered practice solutions for a network of more than 370 ambulatory surgical centers, over 400 specialty physician practice clinics and numerous labs and surgical hospitals. Our work spans a broad spectrum of services, all designed to support physicians, health systems and employers in delivering efficient, value-based care to patients without compromising quality or autonomy.
What sets SCA Health apart isn’t just what we do, it’s how we do it. Each decision we make is rooted in seven core values:
Clinical quality-
Integrity
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Service excellence
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Teamwork
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Accountability
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Continuous improvement
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Inclusion
Our values aren’t empty words – they inform our attitudes, actions and culture. At SCA Health, your work directly impacts patients, physicians and communities. Here, you’ll find opportunities to build your career alongside a team that values your expertise, invests in your success, and shares a common mission to care for patients, serve physicians and improve health care in America.
At SCA Health, we offer a comprehensive benefits package to support your health, well-being, and financial future. Our offerings include medical, dental, and vision coverage, 401k plan with company match, paid time off, life and disability insurance, and more. Please visit, https://careers.sca.health/why-sca, to learn more about our benefits.
Your ideas should inspire change. If you join our team, they will.
Accountabilities / Responsibilities:
JOB KNOWLEDGE
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Demonstrates sufficient knowledge to independently perform the duties of the position as stated in the job description
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implements appropriate procedures in working with other hospital resources (i.e., lab, x-ray, physical therapy)
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demonstrates knowledge of use and care of general and patient equipment
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demonstrates ability to teach adult learner - on job training
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demonstrates appropriate procedure to follow in event of an emergency such as cardiac arrest, power failure, fire, etc.
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maintains current certification in Basic Life Support (BLS)
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contributes to the growth and development of the department by participating in projects and committees
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participates in staff development programs, staff meetings, and all mandatory inservices
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recognizes areas of strengths, limitations, and goals in self, and seeks ways to improve self using this knowledge
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enhances professional growth by accepting own responsibility for remaining current and competent through membership and attendance with professional organizations, review of current literature, and attendance of workshops related to total joint procedures.
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adheres to and supports the established policies of the hospital
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demonstrates knowledge of patient’s rights including, but not limited to, privacy, confidentiality, and access to records
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ensures that proper techniques and practices are used according to TVH standards of practice, policies and procedures, and physician preferences
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adheres to ASPAN standards of practice and POHA / PACU protocols
Cognitive / Critical Thinking Skills Required
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Uses clinical judgment and problem solving to provide patient care
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performs independent problem solving
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makes decisions logically and deliberately
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performs actions that demonstrate accountability
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exercises safe judgment in decision making
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practices within legal and ethical guidelines
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uses a series of sequential, interdependent decisions concerning the stages in planning for and managing the care provided to patient
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evaluates patient outcomes by:
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documenting progress toward standard of care
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altering plan of care when standards of care are not met
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sets sound priorities for sequencing and completing activities
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is consistently alert to progress of patient and/or any potential problem(s) with patient
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is consistently aware of patient safety
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knows how to seek resources for direction, when necessary
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seeks resources for direction, when necessary
Ability to Assess Learning Ability and Behaviors Required in Teaching the Patient and Family
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considers patients’ and families’ readiness, willingness, and ability to learn depending upon their physical, emotional, and psychosocial development and condition
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demonstrates ability to assess the preferred learning style of the patient and family, and applies assessment to successfully teach
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eliminates barriers for patients to optimize care
PRODUCTIVITY
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manages the transition of total hip and knee arthroplasty patients across the continuum of care
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demonstrates clinical competence by the end of the initial employment/probationary period
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performs duties daily with minimal supervision
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ensure appropriate preop preparation for every total hip and knee arthroplasty patient
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demonstrates ability to work selectively with one or two patients while being cognizant of needs of other patients and team members
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manages patient demographic information in Recovery Coach
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utilizes Recovery Coach for patient education, communication, and data collection
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coordinates and manages the Total Joint Class content, schedule, and instructors
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organizes, reviews, and provides feedback for program protocols, care plans, and patient educational offerings
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assists in the collection and analysis of performance metrics data
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demonstrates the ability to accurately assess the preoperative patient and postoperative patient and ensure the continuity of care by: continuous observation, thorough and complete documentation, and giving and receiving of reports
- demonstrates knowledge, management and intervention of: airway management, oxygen therapy, emodynamic monitoring and maintenance; cardiac monitoring, blood infusion (including autologous, drainage collection systems) neuro-vascular assessment, pain management, medication therapy
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accurately implements physician orders
- demonstrates knowledge of crash cart, where supplies are located on the cart, and ability to use emergency equipment
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notifies surgeon/anesthesiologist of patient condition changes and implements appropriate intervention
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demonstrates initiative in completing job responsibilities
- demonstrates ability to organize work and set priorities
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works overtime as requested by supervisor
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maintains clean, safe, and orderly work area
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performs special duties in a timely manner
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utilizes time effectively
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performs other duties as requested
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returns to work area on time as scheduled, and punctually returns from meals and breaks
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follows appropriate procedure for planning and arranging schedule changes as well as vacation and holidays
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complies with departmental policy when calling in absent
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complies daily with department policy of clocking in and out
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performs “on call” coverage according to departmental policy
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practices detailed safety and infection control measures with knowledge of handling of hazardous materials including universal precautions protocol
- identifies and reports health and safety hazards to manager, and corrects as necessary
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verbalizes location and purpose of Safety Data Sheets
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demonstrates cost-effective concerns regarding resource usage; supplies, overtime, etc.
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charges appropriately for supplies and time charges
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clocks out on time when patient care does not necessitate overtime
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participates (as requested) in continuous quality improvement, quality assurance, and quality control activities for the department and surgical center
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performs monthly audits as assigned
Age-Specific Competencies Required
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displays an understanding of each patient’s cognitive, physical, emotional, and chronological maturity in the assessment, treatment, care and services undertaken
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appropriately modifies approach to the patient based upon patient age
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demonstrates understanding of growth & development characteristics
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provides appropriate interventions related to the safety of the patient
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takes initiative to further own professional growth and development concerning the age of the patient cared for
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independently reads literature
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attends inservices and other educational sessions offered
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shares this knowledge with peers
Cultural Values Assessment and Response
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recognizes, respects, and effectively deals with values and cultural beliefs of patients and their families
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assesses for cultural beliefs about illness and healthcare of ethnic groups that are represented
COMMUNICATION
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maintains confidentiality of patients, department, and hospital information
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facilitates communication between patients, facility, and surgeons
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ensures patients and their families are provided pre- and post-op education and educational resources
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supports the patient and family in coping with the psychological aspects of their surgery
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serve as a clinical resource for facility and surgeon offices
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demonstrates ability to clearly express oneself verbally and in written communication
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receives and relays appropriate information accurately and promptly
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collaborates with other service line members
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serves as the primary point of contact between the patient, their family members, and the care team
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applies basic verbal and non-verbal communication skills to identify and reduce anxiety in the patient
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thoroughly and legibly completes all documentation promptly and in an accurate manner
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communicates in a well-enunciated manner
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demonstrates knowledge, proficiency and courtesy in using telephones and paging systems
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speaks with pleasant voice tones reflecting a courteous, caring manner
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notifies manager promptly of unusual conditions or problems encountered follows chain of command when dealing with problems
Interpersonal Skills Required
Communication:
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strives to achieve service satisfaction goals and objectives with all internal and external contacts and interactions
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demonstrates ability to work effectively with all whom he/she comes in contact intra/inter-departmentally
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demonstrates a positive leadership role
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demonstrates ability to work flexible hours based on the needs of the facility
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demonstrates ability to work in a demanding situation, changing focus of work due to changing priorities
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independently handles communication in a manner which decreases conflict
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conveys essential patient information to members of the healthcare team
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reports to oncoming staff pertinent information during the required time frame
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reports promptly any critical or unusual situations
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provides psychological support to families
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introduces self to family
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communicates patient’s condition and care to family
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uses terminology the patient and family understand
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documents support given and outcome with patient and family in an unhurried manner
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demonstrates caring behavior
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uses teaching method appropriate to patient and family
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treats patient and family with respect
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uses patient’s name
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communicates
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is courteous toward patients, visitors and coworkers
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smiles and makes eye contact
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introduces self and calls others by name
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helps people who look confused or lost
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is considerate of others’ feelings and concerns
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is pleasant and cooperative with others
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is respectful toward patients, visitors, and coworkers
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respects patients’ privacy
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treats patients with care, dignity and compassion
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calls patients by preferred name
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maintains open and honest communication
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demonstrates sense of caring of others’ feelings
ATTITUDE
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exhibits excellent customer relations by demonstrating cooperation, courtesy and respect when interacting with patients, visitors, physicians and coworkers
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interrelates with ancillary departments, fellow employees, clients and physicians effectively and in a positive manner
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relates with patients and families in a caring, concerned manner
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respects privacy and dignity of patients and coworkers
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communicates in a tactful manner in regard to problem solving
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exhibits objectively in conflict/problem solving
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approaches coworkers directly and honestly when conflicts arise and tries to resolve problems
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exhibits positive behavior response to correction or guidance by manager
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encourages and promotes a positive working environment
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willingly assists others
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functions as a “team” member
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demonstrates attitude of caring, courteous and positive manner
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demonstrates acceptance and flexibility with procedures and assignment changes
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functions calmly and effectively during stressful and emergency situations
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complies with dress code including wearing name badge
Interpersonal Skills Required
Attitude: -
exhibits a positive attitude, is flexible in thinking and amenable to change
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extends courtesy and an attitude of cooperation while communicating with others
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accepts suggestions and criticisms objectively and undertakes to change behavior and/or seek further guidance if needed
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demonstrates ability to represent Treasure Valley Hospital in a favorable and positive manner
Qualifications:
License or Certification
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Idaho RN license, BLS. Nurse Navigator Certification preferred.
Total Education, Vocational Training, and Experience
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BSN from an accredited nursing school; minimum of 2.5 years nursing experience and knowledge in orthopedics. Total joint replacement experience is preferred.
Min: USD $40.00/Hr. Max: USD $46.00/Hr.
