Top 119 Support analyst Jobs in Boise Id

Client Support Desk Analyst
defi AUTO LLC —Boise, ID
- $60,000 - $75,000 a year
- Full-time
- Mid-level
- SQL
- Accounting
Quick Apply
14d
TADSS Data Analyst, ARNG Training & Range Support
Yorktown Systems Group —Gowen Field, ID
- Full-time
- Mid-level
- 3 years
- Travel
Financial Analyst
Micron —Boise, ID
- Part-time
- Mid-level
- Finance
- SQL
- Employee stock purchase plan
- Paid holidays
Board-Certified Behavior Analyst
Action Behavior Centers —Boise, ID
- $80,000 - $117,000 a year
- Full-time
- Background check
- Mid-level
- Master's degree
- Continuing education credits
- Paid parental leave
Quick Apply
5d
Commercial Real Estate Analyst
Baron Property Management —Meridian, ID
- $60,000 - $100,000 a year
- Full-time
- Mid-level
- Office
- Residential
Quick Apply
4d
Board-Certified Behavior Analyst
Action Behavior Centers —Nampa, ID
- $80,000 - $117,000 a year
- Full-time
- Background check
- Mid-level
- Master's degree
- Continuing education credits
- Paid parental leave
Quick Apply
5d
Board Certified Behavior Analyst (BCBA) - Full Time / Part Time Available
AIM Behavior Services —Boise, ID
- $75,000 - $85,000 a year
- Part-time
- Background check
- Mid-level
- Clinic
- Health insurance
- Dental insurance
Quick Apply
9h
Risk Analyst or a Senior Risk Analyst
Idaho Power Company —Boise, ID
- $89,668.80 - $134,992.00 a year
- Full-time
- Hybrid work
- Writing skills
- Research
- Office
- 401(k) matching
- Flexible schedule
6d
Business Analyst
State of Idaho —Boise, ID
- $32 - $36 an hour
- Full-time
- Background check
- Customer service
- Mid-level
- Paid holidays
- Health insurance
7d
New College Grad - Business Analyst, Digital Workplace
Micron —Boise, ID
- Computer Science
- Analysis skills
- Presentation skills
- Employee stock purchase plan
- Paid holidays
14d
Business Systems Analyst (Remote Eligible)
Boise State University —Boise, ID
- $64,001.60 - $66,589.20 a year
- Full-time
- Remote
- Bachelor's degree
- Continuous improvement
- Training & development
- Paid holidays
- Health insurance
8d
Technology Business Analyst
Lamb Weston —Eagle, ID
- $78,520 - $117,790 a year
- Full-time
- Computer science
- Computer Science
- Bachelor of Science
- Health savings account
- Employee stock purchase plan
Health Data Analyst I/II
Blue Cross of Idaho —Meridian, ID
- $66,353 - $117,095 a year
- Full-time
- Research
- Mid-level
- Finance
- Paid holidays
- Disability insurance
5d
Research Analyst Sr. - BH
State of Idaho —Boise, ID
- $27.12 - $27.70 an hour
- Full-time
- SQL
- 1 year
- Senior level
- Paid parental leave
- Paid holidays
13d
Underwriter Analyst
CVS Health —Boise, ID
- $21.10 - $44.99 an hour
- Full-time
- Office
- Analysis skills
- Bachelor's degree
- Health insurance
- Dental insurance
3d
Network Management Analyst
CVS Health —Boise, ID
- $43,888 - $102,081 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Research
- Health insurance
- Dental insurance
Quality Systems Analyst 3 - PH
State of Idaho —Boise, ID
- $31.73 - $33.32 an hour
- Full-time
- Pass drug screening
- Mid-level
- SharePoint
- Paid parental leave
- Paid holidays
5d
Analyst Prime Vendor
Medline Industries —Boise, ID
- $67,000 - $101,000 a year
- Full-time
- Mid-level
- Office
- High school diploma or GED
- Health insurance
- 401(k)
Budget Analyst
Boise State University —Boise, ID
- Full-time
- Customer service
- 5 years
- Computer literacy
- Paid holidays
- Health insurance
7d
Analyst - Office of the CIO
Blue Cross of Idaho —Meridian, ID
- $78,064 - $144,275 a year
- Full-time
- Hybrid work
- Mid-level
- Office
- Bachelor's degree
- Paid holidays
- Disability insurance

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support analyst jobs near boise id

Client Support Desk Analyst

defi AUTO LLC -
Boise, ID

Quick Apply

Job Details

Full-time
$60,000 - $75,000 a year
14 days ago

Qualifications

SQL
Customer support ticket management
Query management

Full Job Description

About defi SOLUTIONS:

It’s an exciting time to join defi!

defi SOLUTIONS is a pioneer in end-to-end, SaaS loan originations, servicing, and managed servicing solutions. Our customers include the highest-volume captive auto lenders, banks, credit unions, and finance companies in North America. We have more than three decades of experience helping lenders reduce time-to-market, streamline operations, and customize lending processes with proven, scalable performance. Learn more at defisolutions.com and follow us on LinkedIn.

About the Role:

In this position, you will work in a fast-paced environment and interface directly with system administrators and key business decision makers supporting defi's Auto Loan Originations and Servicing Products. You will be the "Face of defi SOLUTIONS" in supporting and providing analysis to our clients, who include some of the largest lenders in the United States. In this challenging, hands-on role, you will help defi deliver the next generation lending experience for our clients through collaboration, resolving issues, answering questions, and gathering feedback. This is a Level 2 Technical Application Support position, not an IT Help Desk role. Candidates should have experience troubleshooting business applications, analyzing data, and supporting software products. This role does not focus on desktop support, hardware repair, password resets, or general IT infrastructure support.

By working directly with clients and internal stakeholders, you can help shape software requirements, build relationships, and directly contribute to the business goals. Your contributions correlate to recognition and growth opportunities within the organization. The Client Service Desk is the hub of the organization as we interact with multiple departments and levels within the organization. This position provides exposure to new software and the ability to work with and influence others.

Essential Job Responsibilities:

Review client configurations and business processes to address challenges and satisfy business needs
Analyze, troubleshoot, and resolve complex application issues
Triage cases to isolate issues and determine priority and resolution path
Identify opportunities to enhance client product experiences
Effectively interact and communicate with internal stakeholders to deliver on client expectations
Advocate for clients by escalating urgent requests and efficiently prioritizing cases
Determine resolution or alternatives, develop and implement solutions, or engage appropriate resources
Identify roadblocks and drive progress to resolution
Efficiently manage assigned cases and prioritize workload to meet Internal and client SLAs
Support software QA testing and validation
Perform other duties as required

Required Qualifications:

Minimum of three to five (3-5) years' experience in lending, financial services, technology, and/or SaaS companies
Experience working in high volume case or ticketing queues
Basic SQL query abilities/experience
Excellent critical thinker; demonstrating strong problem-solving skills
Analytical and process oriented
Detailed and thorough
Excellent oral and written communication skills
Demonstrates accountability and personal ownership
Self-starter with a passion for client satisfaction

Preferred Qualifications:

ServiceNow experience preferred
Loan Servicing experience preferred
Accounting experience preferred

Affirmative Action/EEO statement:

defi SOLUTIONS is an Equal Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status.

Quick Apply

Refine Your Search

support analyst jobs in boise id

Client Support Desk Analyst

TADSS Data Analyst, ARNG Training & Range Support

Financial Analyst

Board-Certified Behavior Analyst

Commercial Real Estate Analyst

Board-Certified Behavior Analyst

Board Certified Behavior Analyst (BCBA) - Full Time / Part Time Available

Risk Analyst or a Senior Risk Analyst

Business Analyst

New College Grad - Business Analyst, Digital Workplace

Business Systems Analyst (Remote Eligible)

Technology Business Analyst

Health Data Analyst I/II

Research Analyst Sr. - BH

Underwriter Analyst

Network Management Analyst

Quality Systems Analyst 3 - PH

Analyst Prime Vendor

Budget Analyst

Analyst - Office of the CIO

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