Top 179 technical account manager Jobs in boise id

Account Manager II
Paylocity —Meridian, ID
- $23 - $28 an hour
- Full-time
- Mid-level
- Office
- Bachelor's degree
- Health savings account
- Health insurance
1d
Field Applications Engineer
ASML —Boise, ID
- Full-time
- 3 years
- Master's degree
- Business development
Territory Account Manager ( Construction Based)
Eco-Pan —Boise, ID
- $70,000 - $75,000 a year
- Urgently hiring
- Background check
- Construction site
- Office
- Health savings account
- Health insurance
Quick Apply
Key Account Manager ( BOISE, IDAHO)
Express Employment Professionals —Boise, ID
- $165,000 a year
- Full-time
- Background check
- Spanish
- Merchandising
- Health insurance
- Dental insurance
Quick Apply
Technical Product Manager
Blue Cross of Idaho —Meridian, ID
- $118,506 - $177,758 a year
- Full-time
- Remote
- Analysis skills
- Product management
- Organizational skills
- Paid holidays
- Disability insurance
Performance Tester
Deloitte —Boise, ID
- $100,400 - $179,900 a year
- Full-time
- Computer science
- Computer Science
- 5 years
4d
Associate Technical Account Manager
Yardi Systems, Inc. —Boise, ID
- $31.25 - $32.81 an hour
- Full-time
- Hybrid work
- Computer Science
- Mid-level
- Finance
- Profit sharing
Account Executive - West
Jitterbit —Boise, ID
- $120,000 - $150,000 a year
- Full-time
- Remote
- Up to 50% travel
- 5 years
- Bachelor of Science
Quick Apply
2d
Chat Service Representative
PAYLOCITY CORPORATION —Meridian, ID
- $23 - $28 an hour
- Full-time
- Microsoft Excel
- Mid-level
- Office
- Health insurance
- Dental insurance
Quick Apply
Manager Client Services Ops- Enterprise
PAYLOCITY CORPORATION —Meridian, ID
- $74,600 - $115,000 a year
- Full-time
- Office
- Microsoft Office
- Bachelor's degree
- Health insurance
- Dental insurance
Quick Apply
Key Account Manager - Coatings
ITW Performance Polymers —Boise, ID
- $100,000 - $130,000 a year
- Full-time
- Remote
- Engineering
- Mid-level
- 3 years
AI Adoption Manager, Strategic & Enterprise Accounts | West
EvenUp —Boise, ID
- $112,000 a year
- Full-time
- Remote
- Up to 50% travel
- Travel
- Mentoring
- Paid parental leave
- Disability insurance
Account Manager, Higher Education
Clarivate —Boise, ID
- $84,000 - $105,000 a year
- Full-time
- Remote
- Up to 50% travel
- 5 years
- Bachelor's degree
- Disability insurance
- Health insurance
Strategic Account Manager
Classic Vacations, LLC —Boise, ID
- $60,000 - $95,000 a year
- Full-time
- Remote
- Marketing
- Master's degree
- Analysis skills
- Health insurance
- Dental insurance
Quick Apply
Project Manager
IEM —Boise, ID
- $90,000 - $120,000 a year
- Full-time
- 5 years
- Mid-level
- Office
- Paid holidays
- Disability insurance
Global Product Manager
Avery Weigh-Tronix —Boise, ID
- $80,800 - $121,200 a year
- Full-time
- Remote
- High school diploma or GED
- Analysis skills
- Product management
QA Engineer/ QA Analyst
Deloitte —Boise, ID
- $95,600 - $188,000 a year
- Full-time
- Computer Science
- 5 years
- SQL
4d
Project Manager Assistant
Stantec —Boise, ID
- Full-time
- Oracle
- 5 years
- Writing skills
- Wellness program
- Health savings account
Lead Client Services Ops - Majors (West)
PAYLOCITY CORPORATION —Meridian, ID
- $59,600 - $85,100 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Health insurance
- Dental insurance
Quick Apply
IT - SAP Project Manager
Woodgrain —Meridian, ID
- $85,000 - $130,000 a year
- Full-time
- Hybrid work
- Computer Science
- 5 years
- Pass drug screening
- Health savings account
- AD&D insurance
Quick Apply

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technical account manager jobs near boise id

Account Manager II

Paylocity -
Meridian, ID

Apply Now

Job Details

Full-time
$23 - $28 an hour
1 day ago

Benefits

Health savings account
Health insurance
Dental insurance
401(k)
Flexible spending account
Tuition reimbursement
Paid time off
Parental leave
Employee assistance program
Vision insurance
401(k) matching
Life insurance
Referral program
Retirement plan

Qualifications

Interpersonal skills
Spreadsheets
Bachelor's degree
Attention to detail
Problem-solving
Productivity software
Video conferences (communication methods)
Account management
Technical Proficiency

Full Job Description

The Account Manager II is pivotal in resolving client payroll and HR system challenges while fostering exceptional customer relationships through fundamental technical expertise. The Account Manager II delivers outstanding customer service by effectively utilizing available resources and prioritizing issues. The role involves meeting performance metrics through inbound and outbound interactions, including phone conversations, Zoom meetings, and email exchanges. Serving as the primary point of contact within a dedicated client support team, the Account Manager II assumes full responsibility for maintaining and enhancing client relationships.

In-Office: This is a 100% in-office role based at our Meridian, ID location. Remote or hybrid work is not available for this position. Candidates must be able to work on-site five days per week during designated work hours.

Responsibilities

Issue Resolution – Maintain consistent availability, manage workloads for optimal accessibility, effectively troubleshoot and resolve client issues, and escalate when necessary.
Client Focus - Champion clients' interests, delivering clear and effective resolutions. Collaborate with internal technical experts to provide optimal solutions.
Timely Solution Delivery - Prioritize successful and punctual solution delivery in line with client requirements and internal service metrics. Metrics include availability, outbound adherence, first call & case resolution, minimal escalations, and high client retention & satisfaction.
Leverage Resources - Appropriately leverage resources to source and validate answers, document issues while adhering to payroll policies, and ensure seamless client support. Embrace feedback and adapt behaviors as needed.
System Capabilities – Ability to navigate systems and maintain advanced knowledge in Paylocity Products and Partners.
Team Player – The ability to work cross-functionally, contribute to collective goals, and share insights. Fosters a cohesive and productive work environment.

Expectations

Dependability/Follow-Up: Proficiently multitask, respond promptly, and ensure timely follow-up.
Problem Solve: Skillfully troubleshoot and resolve issues using knowledge, resources, and qualitative and quantitative information.
Communication: Exhibit professional written and verbal communication consistently with internal and external stakeholders.
Knowledge & Resourcefulness – Ability to effectively utilize internal resources and resolve issues to ensure minimal escalations and maintain a positive customer experience.
Optimizing Products – Being the product expert while being current on product releases and mandatory training.

Education and Experience

Required

Bachelor’s degree and a minimum of 1 year of experience in technical support, call center operations, or other high-volume customer-facing roles
Experience in customer service or previous client interfacing role
Strong computer skills, including Microsoft Office with proficiency in Excel
Strong written communication skills for business correspondence.
Strong team player with attention to detail
Essential Skills: Analytical thinking, problem solving, time management, communication and decision-making

Preferred

Experience in team leadership or support roles – including coaching, training, peer mentorship, or acting as a subject matter expert (SME)
Experience in payroll and/or call center environment
CPP, FPC, APA, and/or SHRM-CP certified
Self-starter with the ability to handle multiple projects at once

Job Type: Full-time

Pay: $23.00 - $28.00 per hour

Expected hours: 40 per week

Benefits:

401(k)
401(k) matching
Dental insurance
Employee assistance program
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Parental leave
Referral program
Retirement plan
Tuition reimbursement
Vision insurance

Work Location: In person

Apply Now

Refine Your Search

technical account manager jobs in boise id

Account Manager II

Field Applications Engineer

Territory Account Manager ( Construction Based)

Key Account Manager ( BOISE, IDAHO)

Technical Product Manager

Performance Tester

Associate Technical Account Manager

Account Executive - West

Chat Service Representative

Manager Client Services Ops- Enterprise

Key Account Manager - Coatings

AI Adoption Manager, Strategic & Enterprise Accounts | West

Account Manager, Higher Education

Strategic Account Manager

Project Manager

Global Product Manager

QA Engineer/ QA Analyst

Project Manager Assistant

Lead Client Services Ops - Majors (West)

IT - SAP Project Manager

I want to receive the latest job alert for technical account manager in boise id

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