Top 1455 Retail customer service representative Jobs in Bon Air Va

Universal Branch Representative I - Virginia Center Commons Branch
Virginia Credit Union —Glen Allen, VA
- $50,697 - $56,003 a year
- Full-time
- Computer literacy
- Office
- High school diploma or GED
Quick Apply
10d
Verizon Sales Associate
Confidential —Bon Air, VA
- $900 - $1,300 a week
- Full-time
- Background check
- High school diploma or GED
- In-person
Quick Apply
2d
Customer Service Representative
Caliber —Richmond, VA
- Full-time
- Writing skills
- US work authorization
- 1 year
- Paid holidays
- Health insurance
10d
Client Service Associate
The MOHR Enterprises LLC —Richmond, VA
- $31 an hour
- Monday to Friday
- Office
- Finance
- Bachelor's degree
Quick Apply
Patient Service Representative
Patient First —Midlothian, VA
- $18.75 - $21.25 an hour
- Full-time
- 18 years or older
- Ability to walk for extended periods
- Maintenance
- Paid holidays
- Disability insurance
Customer Service Specialist
City of Richmond, VA —Richmond, VA
- $25.09 - $29.13 an hour
- Full-time
- Bilingual
- Basic math
- Research
- Tuition reimbursement
- Referral program
3d
Office & Customer Service Assistant
CityParking Inc. —Richmond, VA
- $18 - $21 an hour
- Part-time
- Microsoft Excel
- Microsoft Outlook
- Office
Quick Apply
Call Center Remote Customer Service Representative
D&A CONSULTING SERVICE LLC —Richmond, VA
- $17.00 - $18.50 an hour
- Full-time
- Remote
- Background check
- 18 years or older
- Spanish
- Paid training
- Health insurance
Quick Apply
Supervisor Customer Service - RIC
Southwest Airlines —Richmond, VA
- $36 - $37 an hour
- Weekends as needed
- 18 years or older
- Word processing
- Computer literacy
- Profit sharing
- Health insurance
3d
Customer Service Specialist
Ameritech Construction —Richmond, VA
- $25 - $40 an hour
- Urgently hiring
- Sales
- No experience needed
- Reliable transportation
- Paid training
- Health insurance
Quick Apply
11d
On-Demand: Guest Advocate (Cashier), General Merchandise, Fulfillment, Food and Beverage, Style (T1041)
Target —Richmond, VA
- From $15.50 an hour
- Choose your own hours
- Entry level
- Flexible schedule
On-Demand: Guest Advocate (Cashier), General Merchandise, Fulfillment, Food and Beverage, Style (T1931)
Target —Richmond, VA
- From $15.50 an hour
- Choose your own hours
- Entry level
- Flexible schedule
Customer Service Associate
Wawa, Inc. —Richmond, VA
- $15.00 - $18.75 an hour
- Part-time
- Entry level
Guest Advocate (Cashier or Front of Store Attendant/Cart Attendant) (T1041)
Target —Richmond, VA
- From $15.50 an hour
- Part-time
- Entry level
- Flexible schedule
Customer Service Representative
Research Marketing and Innovations Inc. —Richmond, VA
- $18 - $24 an hour
- Urgently hiring
- Background check
- Microsoft Outlook
- Computer literacy
- Health savings account
- Health insurance
Quick Apply
Guest Advocate (Cashier or Front of Store Attendant/Cart Attendant) (T1931)
Target —Richmond, VA
- From $15.50 an hour
- Part-time
- Entry level
- Flexible schedule
Patient Service Representative-Telehealth
Patient First —Glen Allen, VA
- $18.75 - $21.25 an hour
- Part-time
- 18 years or older
- Ability to walk for extended periods
- Maintenance
- Paid holidays
- Disability insurance
3d
Sales Associate
Dillard's —Richmond, VA
- $15 - $27 an hour
- Sales
- Customer service
- Guest services
Customer Service Agent (Remote)
Jerry.ai —Richmond, VA
- $19 - $21 an hour
- 8 hour shift
- Remote
- Mid-level
- 2 years
- Paid parental leave
- Health insurance
Quick Apply
4d
Customer Service Representative
Woodfin-Your Home Team —Richmond, VA
- $20 - $25 an hour
- Full-time
- 18 years or older
- High school diploma or GED
- Continuous improvement
- Paid training
- Health savings account
Quick Apply

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Universal Branch Representative I - Virginia Center Commons Branch

Virginia Credit Union -
Glen Allen, VA

Quick Apply

Job Details

Full-time
$50,697 - $56,003 a year
10 days ago

Qualifications

Computer operation
Handling large sums of money
High school diploma or GED
Computer skills
Certified Notary Public

Full Job Description

Job Description:

PRIMARY FUNCTION:

The Universal Branch Representative performs the duties of both a Teller and Member Service Representative (platform). This role is vital in the delivery of an exceptional member experience while supporting branch sales and service strategies.

JOB DUTIES AND RESPONSIBILITIES:

Teller Responsibilities:

Establishes member relationships through quality service and cross selling VACU products/services to meet member needs
Handles each transaction proficiently and accurately, exercising good judgment and seeking approval for any transaction exceeding assigned levels of authority
Performs paying and receiving functions with accurate balancing and reporting, including but not limited to deposits, check cashing, loan payments, miscellaneous sales, cash advances, etc.
Disburses cash accurately and maintains a cash drawer, balancing it daily
Verifies and balances assigned cash drawer daily with minimal cash variances. Assists in reconciling errors or discrepancies. Maintains adequate cash and/or cash limits as required by VACU policy
Evaluates needs of existing and prospective members and makes daily referrals to Member Service Representatives

Member Service Responsibilities:

Responsible for opening Memberships
Responsible for opening all types of deposit accounts
Able to provide assistance and maintenance on all deposit and loan accounts
Referral based lending knowledge
Assesses each member’s financial needs to identify, cross-sell opportunities and expand relationships
Make appropriate referrals to deepen member relationships
Demonstrates the ability to make appropriate decisions in the best interest of VACU and the membership
Engage members and prospective members in a professional and courteous manner in person and over the phone
Demonstrates flexibility around the daily needs of the members and the branch
Possesses leadership skills to properly self-manage and guide co-workers consistently
Possesses lobby leadership skills in order to maximize exceptional member experience
Demonstrates appropriate knowledge of all VACU policies and procedures related to the platform and teller line, including Security and Information Security
Answers member inquiries and cross-sells products and services of the credit union when appropriate.
Responsible for handling member transactions quickly and efficiently in a courteous manner within established policies and procedures and to identify and assist in member needs in a proficient and professional manner
Meets member needs by maintaining appropriate knowledge of all VACU products and services
Answers the phone and responds to member phone inquiries professionally and accurately
Building and retaining member relationships by performing follow – up and courtesy calls to members.
Meets expectations in all areas of teller and MSR performance documentation including service quality, operations, and sales
Provides quality service by following all member service expectations
Handles troubleshooting and special assignments in support of supervisor.
Responsible for ensuring that business goals and individual member service and sales goals are consistently met.
Responsible for delivering high quality service and needs based sales to members
Required notary certification. Must stay informed of all notary rules and regulations.
Comply with all published enterprise level policies and procedures including, but not limited to, Risk Management policies. Complete all required, ongoing enterprise level training including, but not limited to BSA, OFAC, and Information Security. Report all Risk Management Policy violations in accordance with policy.
Must develop and maintain a working knowledge of all applicable federal and state regulations including corporate policies and procedures. Stay up to date on all required loan documents, systems, credit reports and related lending documents.
Other duties may be required and assigned by the supervisor

JOB QUALIFICATIONS:

Knowledge: Thorough understanding of products and services offered by financial institutions preferred

Skills: Satisfactory computer skills required.

Abilities: Positive and effective communication and public relations skills, cross-selling, problem solving and interpersonal skills. Sound judgment. Ability to handle difficult situations. Ability to handle multiple tasks. Professional appearance and manner.

Minimum Education and Experience:

Minimum of high school diploma or equivalent.
Some college education or business courses preferred.
Customer/member service experience, preferably at a financial institution
Cash handling/business experience at a financial institution
Knowledge of TCD transaction and settlement procedures

PHYSICAL REQUIREMENTS:

This job requires the ability to sit and stand for long periods of time.

This job requires occasionally lifting up to 50 pounds and/or up to 30 pounds frequently.

Salary range: $50,697 - $56,003

Quick Apply

Refine Your Search

retail customer service representative jobs in bon air va

Universal Branch Representative I - Virginia Center Commons Branch

Verizon Sales Associate

Customer Service Representative

Client Service Associate

Patient Service Representative

Customer Service Specialist

Office & Customer Service Assistant

Call Center Remote Customer Service Representative

Supervisor Customer Service - RIC

Customer Service Specialist

On-Demand: Guest Advocate (Cashier), General Merchandise, Fulfillment, Food and Beverage, Style (T1041)

On-Demand: Guest Advocate (Cashier), General Merchandise, Fulfillment, Food and Beverage, Style (T1931)

Customer Service Associate

Guest Advocate (Cashier or Front of Store Attendant/Cart Attendant) (T1041)

Customer Service Representative

Guest Advocate (Cashier or Front of Store Attendant/Cart Attendant) (T1931)

Patient Service Representative-Telehealth

Sales Associate

Customer Service Agent (Remote)

Customer Service Representative

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