Top 23 Customer support & client services managers Jobs in Bondurant, Ia

Director of Customer Success & Plan Management
3E Partners —West Des Moines, IA
- Full-time
- Senior level
- Leadership
Quick Apply
1d
Client Services Manager (Remote)
Businessolver —West Des Moines, IA
- $79,000 - $107,000 a year
- Full-time
- Remote
- Mid-level
- 3 years
- Quality control
VP of Client Services (Work Remotely Anywhere in the U.S.)
Businessolver —West Des Moines, IA
- $150,000 - $215,000 a year
- Full-time
- Remote
- 8 years
- Analysis skills
- Bachelor's degree
Contact Center Manager
Athene —West Des Moines, IA
- Full-time
- Bachelor's degree
- Experience equivalent to degree accepted
- Financial services
Director of Customer Experience
Midwest Heritage Bank, FSB —West Des Moines, IA
- Full-time
- 7 years
- Microsoft Excel
- Microsoft Outlook
11d
Virtual Team Supervisor-Total Care
Mediacom Communications Corporation —West Des Moines, IA
- $40,000 - $60,000 a year
- Weekends as needed
- Hybrid work
- Mid-level
- Administrative experience
- High school diploma or GED
- Wellness program
- Paid holidays
1d
Contact Center Operations Manager (Member Services Operations Manager)
ClaimDOC —West Des Moines, IA
- Analysis skills
- Senior level
- Leadership
Customer Service Lead / Office Coordinator
9016 Power Systems LLC —Des Moines, IA
- Full-time
- Microsoft Excel
- ERP systems
- Mid-level
Call Center Manager
Midwest Veterinary Supply, Inc. —Des Moines, IA
- $60,000 - $70,000 a year
- Weekends as needed
- English
- Mid-level
- High school diploma or GED
- AD&D insurance
- Paid holidays
Quick Apply
11d
Annuity New Business Manager – Securities Services
Sammons Financial Group —West Des Moines, IA
- $69,324 - $115,540 a year
- Full-time
- Analysis skills
- Bachelor's degree
- Criminal background check
- Health savings account
- Paid holidays
CUSTOMER SERVICE MANAGER
Canteen —Grimes, IA
- Full-time
- Background check
- Clean driving record
- Mid-level
- Commuter assistance
- Paid parental leave
Quick Apply
7d
Agency Team Lead
Athene —West Des Moines, IA
- Full-time
- Mid-level
- 3 years
- Analysis skills
11d
Customer Service Manager (Coffee Services)- Des Moines, IA
Canteen —Grimes, IA
- Full-time
- Background check
- Clean driving record
- Mid-level
- Commuter assistance
- Paid parental leave
Quick Apply
7d
Temporary Workforce Management Specialist
HEALTHPLANONE, LLC —Des Moines, IA
- Full-time
- Writing skills
- Mid-level
- Office
- Health insurance
Quick Apply
Director of Customer Care, Controls
Basepoint Building Automations —Des Moines, IA
- 5 years
- Office
- Driver's License
- Opportunities for advancement
Quick Apply
Client Service Manager
Gallagher —West Des Moines, IA
- Full-time
- Mid-level
- 3 years
- High school diploma or GED
Manager Trainee
ARK Distributing —West Des Moines, IA
- $750 - $1,495 a week
- Full-time
- Mid-level
- Driver's License
- Leadership
Quick Apply
ProCall Supervisor
NAPA —Des Moines, IA
- Full-time
- Travel
- Recruiting
- Computer skills
- Opportunities for advancement
Quick Apply
1d
Udacity LearnVantage Mid-Market Account Success Management Associate Manager
Accenture —Des Moines, IA
- $68,300 - $126,100 a year
- Full-time
- Remote
- 5 years
- Presentation skills
- US work authorization
- Paid holidays
- Disability insurance
New Business Team Lead
Athene —West Des Moines, IA
- Full-time
- Military
- Mid-level
- Mentoring
2d

I want to receive the latest job alert for customer support & client services managers in bondurant, ia

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

customer support & client services managers jobs near bondurant, ia

Director of Customer Success & Plan Management

3E Partners
West Des Moines, IA

Quick Apply

Job Details

Full-time
1 day ago

Qualifications

Cost management
Healthcare benefits management
Benefits strategy management
Managing teams in a customer support role
Team leadership
Coaching
Presentations for conferences or internal meetings
Process design
Data reporting
Cost control
Managing clients in a customer support role
Team development
Leading team collaboration initiatives
Post-sales relationship building
Client retention strategy
Data-driven problem-solving
Customer success strategy
Senior level
Process management
Leadership
Health insurance management
Team building

Full Job Description

About 3E Partners

3E Partners helps Iowa school districts and employers take control of their health-plan costs. We design custom, self-funded health plans that flatten the cost curve. We're growing fast and building a team that holds itself to one standard: Operational Excellence.

Website: Click Here

The Role

We're hiring a Director of Customer Success & Plan Management to own how we care for clients after implementation, making sure every plan keeps working, costs stay controlled, and members are well served. You'll be both the leader of our client-success team and the technical brain behind our plans.

What You'll Do

Lead and coach the client-success / service team.
Own each client's health plan year-round reviews, renewals, and solving problems before they grow.
Keep plan costs in check and prove the results to clients at every renewal.
Serve as the plan-design expert who architects and refines plans and arms the sales team to win and keep clients.
Build simple, repeatable processes so every client gets the same excellent experience

Plan-Design Expertise (core to this role)

Command of every funding model: fully-insured, level-funded / partially self-funded, and self-funded.
Fluency in the moving parts, such as TPAs, PBMs / pharmacy, provider networks / reference-based pricing (RBP), and stop-loss / reinsurance.
Ability to architect a makeover plan that creates sustainability.

What We're Looking For

Passion for the mission and a drive to be the best in the world at this; not just good.
Experience in employee benefits or self-funded health plans (or strong, transferable healthcare / insurance operations experience).
Proven people leadership you've built, coached, and held a team accountable.
Organized and data-driven; comfortable with claims data, reporting, and building process.
A confident communicator who can present to leaders, boards, and prospects.

A mission that protects district and employer budgets, a fast-growing firm, and a team that holds itself to Operational Excellence. If you this seems and sounds like you, apply now.

Quick Apply

Refine Your Search

customer support & client services managers jobs in bondurant, ia

Director of Customer Success & Plan Management

Client Services Manager (Remote)

VP of Client Services (Work Remotely Anywhere in the U.S.)

Contact Center Manager

Director of Customer Experience

Virtual Team Supervisor-Total Care

Contact Center Operations Manager (Member Services Operations Manager)

Customer Service Lead / Office Coordinator

Call Center Manager

Annuity New Business Manager – Securities Services

CUSTOMER SERVICE MANAGER

Agency Team Lead

Customer Service Manager (Coffee Services)- Des Moines, IA

Temporary Workforce Management Specialist

Director of Customer Care, Controls

Client Service Manager

Manager Trainee

ProCall Supervisor

Udacity LearnVantage Mid-Market Account Success Management Associate Manager

New Business Team Lead

I want to receive the latest job alert for customer support & client services managers in bondurant, ia

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected