Top 18 Success manager Jobs in Bondurant, Ia

Customer Success Manager
Gain Compliance —Des Moines, IA
- Mid-level
- Organizational skills
- Communication skills
Client Success Representative (Remote)
Demand.com —Des Moines, IA
- Remote
- Mid-level
- Communication skills
- Time management
Quick Apply
Customer Success Representative
Marco Technologies —Bondurant, IA
- $19.10 - $27.70 an hour
- High school diploma or GED
- Associate's degree
- Communication skills
11d
Customer Success Manager
Coviance —West Des Moines, IA
- Full-time
- Hybrid work
- Mid-level
- 3 years
- Communication skills
Quick Apply
HS Sisters 4 Success (Stipend)
Des Moines Public School District —Des Moines, IA
- $3,528 a month
- Part-time
- Mid-level
- High school diploma or GED
- Criminal background check
Udacity LearnVantage Mid-Market Account Success Management Associate Manager
Accenture —Des Moines, IA
- $68,300 - $126,100 a year
- Full-time
- Remote
- 5 years
- Presentation skills
- US work authorization
- Paid holidays
- Disability insurance
Client Success Manager
ITA Group Inc —West Des Moines, IA
- Full-time
- Mid-level
- 3 years
- Analysis skills
Quick Apply
iJAG College Success Coach, DMACC
iJAG —Ankeny, IA
- $49,000 - $53,000 a year
- Full-time
- Classroom
- High school
- Writing skills
- Health insurance
- Paid time off
Quick Apply
MS Sisters 4 Success (Stipend)
Des Moines Public School District —Des Moines, IA
- $3,528 a month
- Part-time
- Mid-level
- High school diploma or GED
- Criminal background check
Director of Customer Success & Plan Management
3E Partners —West Des Moines, IA
- Full-time
- Senior level
- Leadership
Quick Apply
1d
Success Coach - Midwest - Fixed Term
Great Minds —Des Moines, IA
- $80,000 - $88,000 a year
- Full-time
- Background check
- School experience
- Mid-level
Quick Apply
9d
Global Tax Technology Customer Success and Strategy Leader, Senior Manager
Deloitte —Des Moines, IA
- 5 years
- Research
- Travel
Be Part of Every Success Story | Apply TODAY | RBT Positions
Heartland ABA —Des Moines, IA
- $19 - $28 an hour
- Part-time
- No experience needed
- Children
- Home Health
- Paid training
- Opportunities for advancement
Quick Apply

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Sales Representative
Forney Industries Inc —Des Moines, IA
Must possess a valid driver’s license and a clean driving record that meets Forney guidelines. This position will service existing accounts following the Forney…
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Customer Success Manager
DoorDash USA —Columbus, OH
The CSM acts as the merchants' "quarterback" post-launch — proactively managing relationships, identifying risks, coordinating cross-functional teams, and…
$74,800 - $110,000 a year
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3d
Customer Success Manager
Impact.com —Columbus, OH
Bachelor's Degree or equivalent experience (Business, Marketing, or related field a plus). Reactive duties include training, product support, and appropriate…
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success manager jobs near bondurant, ia

Customer Success Manager

Gain Compliance
Des Moines, IA

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Job Details

Qualifications

Customer communication
Data-driven problem-solving

Full Job Description

The Customer Success Manager owns the onboarding, support, and long-term success of Gain Compliance customers throughout their entire customer journey. This individual serves as the primary point of contact for their assigned portfolio of customers, ensuring they receive exceptional service, maximize the value of Gain Compliance’s products, and achieve successful regulatory filing outcomes.

The ideal candidate is relationship-oriented, highly organized, an excellent communicator, and passionate about helping customers succeed. They enjoy solving complex problems, educating customers, and partnering across teams to continuously improve the customer experience.

Customer Onboarding & Training

Lead customer onboarding and implementation projects according to customer-specific requirements and timelines.
Multi task by managing multiple document setup efforts and regulatory filing preparation during onboarding.
Conduct discovery conversations to understand each customer’s unique business processes and success criteria.
Deliver engaging customer training sessions that build confidence and proficiency with Gain Compliance’s products.
Develop customer success plans that establish a strong foundation for long-term customer success.

Customer Success & Relationship Management

Build trusted relationships with customers by serving as their primary advisor and advocate.
Conduct regular customer check-ins and success reviews to ensure customers continue to realize value from Gain Compliance’s solutions.
Monitor customer health, product usage, and engagement to proactively identify opportunities and potential risks.
Recommend best practices, workflows, and product capabilities that help customers achieve their business objectives.
Partner with customers and cross teams to support successful renewals and identify opportunities for account growth.
Respond promptly and professionally to customer questions and support requests.
Champion an exceptional customer experience through responsiveness, ownership, and follow-through.

Product Expertise & Customer Advocacy

Develop deep expertise in Gain Compliance’s products, regulatory filings, and customer workflows.
Educate customers on new product capabilities and encourage adoption of features that improve efficiency and filing success.
Naturally curious. Help gather customer feedback and collaborate with Product, Engineering, and Compliance teams in discovery initiatives to improve products and the overall customer experience.
Communicate customer feedback, product enhancement requests, and emerging trends to internal stakeholders.
Support successful product launches and customer communications related to new functionality and regulatory updates.

Customer Monitoring & Documentation

Maintain accurate and detailed customer records within the CRM system, including customer health, engagement, support history, and success milestones.
Track customer activity and identify trends that may impact customer success, retention, or expansion opportunities.
Document customer goals, action plans, and important account insights to ensure continuity across the customer lifecycle.

Desired Skills & Qualifications

Excellent written, verbal, and presentation communication skills.
Strong relationship-building and customer-facing discovery and presentation skills
Exceptional organization and project management skills with the ability to manage multiple priorities and deadlines.
Analytical mindset with the ability to interpret customer data, identify trends, and make proactive recommendations.
Comfortable learning new software and troubleshooting technical challenges.
Experience using CRM systems to manage customer relationships and account health.
Collaborative mindset with experience working cross-functionally across multiple teams.
Self-motivated, adaptable, and comfortable working in a dynamic startup environment.

If you are interested in joining us, please contact us at [email protected]

Located in downtown Des Moines, Gain Compliance has a product-first culture and is building a best-in-class team to leverage the latest technologies and best practices to solve challenging problems. We are committed to a creative, customer-led approach to product development.

We are a small startup with a lot of opportunities and minimal boundaries. If this excites you, please apply at [email protected]. Please attach a resume and cover letter explaining why you’re the perfect person to help us.

In addition to the satisfaction (and upside) of joining a successful company in its early stages, we offer a flexible work environment and top-tier benefits.

Apply Now

Refine Your Search

success manager jobs in bondurant, ia

Customer Success Manager

Client Success Representative (Remote)

Customer Success Representative

Customer Success Manager

HS Sisters 4 Success (Stipend)

Udacity LearnVantage Mid-Market Account Success Management Associate Manager

Client Success Manager

iJAG College Success Coach, DMACC

MS Sisters 4 Success (Stipend)

Director of Customer Success & Plan Management

Success Coach - Midwest - Fixed Term

Global Tax Technology Customer Success and Strategy Leader, Senior Manager

Be Part of Every Success Story | Apply TODAY | RBT Positions

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