Housekeeper
Hugo Wyoming Management LLC | Jackson Fork Ranch – Bondurant, Wyoming
Our Culture
At Hugo Wyoming Management, we are stewards of one of the last nearly intact temperate ecosystems on Earth. Our culture is defined by a deep respect for this land and an unwavering commitment to one another.
One Team: Providing a high-level experience in the wild requires us to work as a single, cohesive unit. We move past traditional hospitality hierarchies because the guest experience depends on our collective ability to assist whenever and wherever needed. We value a culture where every role is respected and every voice is heard. When you join us, you become an essential part of a supportive team where your contribution is vital to our success.
Conservation Forward: We operate with a direct mandate to protect the Yellowstone Ecosystem. Our work focuses on practical land management and wildlife protection that extends across the region. This requires intentional trade-offs that prioritize the landscape’s health over operational ease. We seek team members who share this commitment and want to take an active role in the stewardship of our home.
A Foundation of Safety: Operating in a high-stakes, wild environment requires a rigorous commitment to safety. We maintain a secure workplace through strict standards and mutual accountability. We look out for one another, ensuring every team member is physically safe and empowered to speak up. When our team is supported, they can focus on what they do best: delivering world-class service in the heart of the wild.
Position Overview
The Housekeeper is responsible for ensuring that all homes located at Jackson Fork Ranch are kept impeccably clean, welcoming, and presentable for owners and guests. This is a highly physical, independent role that requires someone who takes quiet pride in a job done right and possesses a keen eye for detail. In addition to maintaining the ranch homes, this role acts as the vital operational link to Pinedale, coordinating with the White Pine Adventure Inn to manage and process the ranch’s laundry. Jackson Fork Ranch is part of a close-knit, independent mountain operation where every team member matters and no task is beneath anyone.
Key Responsibilities
Ranch Housekeeping & Sanitation
- Perform deep cleaning, dusting, vacuuming, mopping, and sanitation of all residential homes and guest properties located at Jackson Fork Ranch.
- Prepare and stage guest rooms, bathrooms, kitchens, and common living areas to luxury standards prior to arrival.
- Restock consumables across all properties — including paper products, soaps, linens, and related guest supplies.
- Monitor inventory levels of cleaning supplies and guest amenities, notifying management when resupply orders are needed.
Laundry & Logistics Coordination
- Strip, collect, and sort used linens, towels, and bedding from all ranch properties.
- Coordinate directly with the White Pine Adventure Inn in Pinedale to transport, wash, fold, and return clean laundry to the ranch efficiently.
- Inspect all linens for stains or damage, ensuring only pristine items are returned to service.
Standards & Conduct
- Work efficiently and independently with minimal supervision, managing time effectively across multiple ranch properties.
- Interact with ranch owners and guests in a friendly, professional manner — you are a direct representative of the ranch.
- Log any facility hazards, damages, maintenance needs, or appliance issues promptly so they can be actioned by the team.
- Adhere to all health, safety, and sanitation guidelines and company policies at all times.
- Assist with additional tasks as directed by management to support broader ranch and hospitality operations.
Qualifications
Required
- Reliable, self-directed work ethic with the ability to maintain exceptionally high cleaning standards without close supervision.
- Physical ability to perform heavy housekeeping duties for extended periods, including lifting up to 30 lbs, walking stairs, bending, kneeling, and carrying laundry bundles.
- Flexible availability to accommodate ranch guest schedules, including weekends, holidays, and peak operational periods.
- Valid Driver’s License: Required for traveling between the JFR properties.
- Insurable: Must be insurable under Hugo Wyoming Management vehicle policies.
- Reliable winter transportation capable of navigating mountain roads between Jackson Fork Ranch and Pinedale.
- Must pass a pre-employment background check.
Preferred
- Prior professional housekeeping, high-end hospitality, or luxury residential cleaning experience.
- Familiarity with proper cleaning products, delicate surface care, and strict sanitation standards.
Role Specifics
- Position Type: Seasonal/Year-Round Flexible (adjust based on your operational reality — e.g., seasonal winter/summer position with flexible hours based on ranch occupancy and private events).
- Compensation: Competitive wage based on experience.
- Reports to: General Manager / Property Manager.
What We Offer
- Competitive wages.
- Free skiing and riding at White Pine Resort.
- Staff discounts on-site, at partner resorts, and with select outdoor retailers.
- Housing available if needed (employment dependent).
- A dependable, grounded team in the heart of Wyoming’s spectacular wild landscapes.
- Return opportunities for reliable performers.
Working Conditions
This role involves physical work across multiple homes on the ranch, requiring frequent movement, standing, bending, and lifting. Travel between the ranch and the White Pine Adventure Inn in Pinedale is required for laundry coordination, occasionally in adverse winter driving conditions. The pace varies from steady to fast depending on guest arrivals, departures, and private events.
Equal Opportunity
Hugo Wyoming Management LLC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
This position may not encompass all potential duties, as roles can evolve with business needs and additional responsibilities may be assigned as necessary.
Job Type: Full-time
Pay: $19.00 - $22.50 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Health savings account
- Paid time off
- Vision insurance
Experience:
- Cleaning: 2 years (Required)
Ability to Commute:
- Bondurant, WY 82922 (Required)
Ability to Relocate:
- Bondurant, WY 82922: Relocate before starting work (Required)
Work Location: In person
