Top 9 Inbound call center representative Jobs in Boone, Nc

Sales Development Representative
ECR Software Corporation —Boone, NC
- Full-time
- Computer literacy
- Research
- Office
Quick Apply

Other jobs to consider

Find your next job by exploring related positions.

Inbound Call Center Representative
US Buildings LLC —Boone, NC
Answering and routing phone calls. Position primarily answers a multi-line phone for several businesses, but also includes data entry, processing mail, office…
From $15 an hour
Quick Apply
Customer Service Representative
ECR Software Corporation —Boone, NC
Assist Lead CSR to manage all incoming calls and email inquiries (Solutions, Customer Care and Support email) for ECRS.
Quick Apply

Show more related jobs

Explore jobs in cities nearby

Check out jobs in cities near your current location, Columbus

Collections Representative
IQ Ventures —Dublin, OH
Receive inbound and make outbound calls collecting outstanding receivables. Confer with customers by telephone to determine reasons for overdue payments and to…
From $16 an hour
Quick Apply
9d
Patient Service Representative
quantum-health —Dublin, OH
Resolve inquiries efficiently by handling inbound/outbound calls and addressing concerns in a timely manner. Tech Savvy: Strong administrative/technical skills;…
From $19 an hour

Show more jobs in cities nearby

I want to receive the latest job alert for inbound call center representative in boone, nc

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

inbound call center representative jobs near boone, nc

Sales Representative jobs in Boone, NC

Sales Representative jobs in Houston, TX

Customer Service Representative Remote jobs in Arlington, TX

Sales Representative jobs in New Jersey

Sales Representative jobs in Spokane, WA

Customer Service Representative jobs in Philadelphia, PA

Pharmaceutical Sales Representative jobs in Arizona

Entry Level Sales jobs in Pittsburgh, PA

Sales Representative jobs in Pensacola, FL

Sales Development Representative

ECR Software Corporation -
Boone, NC

Quick Apply

Job Details

Full-time

Qualifications

Objection handling (sales technique)
Computer operation
Sales negotiation
Operating systems
Client rapport building
Research
Sales management systems proficiency
Sales strategy
Activity sales targets
CRM system proficiency
Productivity software
Sales automation technologies

Full Job Description

JOB SUMMARY:
The Sales Development Representative (SDR) is responsible for creating new business opportunities by identifying potential customers and initiating the first steps of the sales process. They focus on prospecting, outreach, and qualifying leads so the sales team can concentrate on closing deals. SDRs act as the first point of contact for many prospects, helping them understand the company’s value and determining whether there’s a good fit before passing them to the next stage of the sales cycle. Ideal candidates can thrive as a team player in a fast-paced, high-energy environment and possess a high level of salesmanship and business professionalism.

RESPONSIBILITIES:

Analyze current customer base to identify sales opportunities and consult with customers to understand their needs, promoting products and services that provide tailored solutions.
Collaborates with marketing to execute product-specific sales campaigns.
Handles proactive sales transactions, specifically new software purchases that are not within the customer’s existing system and complex hardware purchases.
Develop a high-level mastery of the ECRS product offerings and their various configurations.
Identify and research potential customers to build a strong pipeline of prospects aligned with the company’s ideal customer profile.
Conduct outbound outreach through cold calls, emails, and social platforms to initiate conversations and generate interest.
Qualify inbound and outbound leads by assessing needs, budget, authority, and timeline to determine sales readiness.
Schedule discovery calls or product demos for direct sales team members by securing meetings with qualified prospects.
Align with CRM policy, maintaining accurate records by logging activities, updating lead status, and tracking progress through the funnel.
Collaborate with sales and marketing teams to refine messaging, share insights, and improve lead quality.
Meet or exceed daily and monthly activity targets such as call volume, email outreach, and qualified meetings booked.
Use sales tools and research platforms (e.g., CRM systems, LinkedIn, sequencing tools) to optimize outreach and productivity.
Follow structured qualification frameworks like BANT or MEDDIC to ensure consistent evaluation of opportunities.
Stay informed on industry trends and product knowledge to communicate value effectively and handle initial objections.
Attend annual conferences and trade shows.

QUALIFICATIONS:

Bachelor’s degree in Business Administration or a related field, or currently pursuing a degree.
At least 1 year of customer service or sales experience (for example: call center, retail, insurance, upselling, etc.)
Solid understanding of computer basics (Microsoft Office Suite, Operating Systems, CRMs, and the Internet).
The ability to seek opportunities, develop successful sales strategies, and implement them.
Proven success in achieving sales goals.
Ability to articulate product value and overcome sales objections and negotiate when needed.
Logical problem-solving skills and ability to multi-task in an organized manner.
Ability to work in a fast-paced and high-pressure environment while maintaining a high energy level and exceptional attention to detail.
Friendly demeanor with the ability to understand and empathize with customers' business needs.
The capacity to work independently.
Proven oral and written communication skills.

ALL APPLICANTS MUST BE AUTHORIZED TO WORK IN THE UNITED STATES.

ABOUT ECRS:

ECRS is a fast-paced, progressive technology company with a wide range of opportunities for quality-oriented, career-minded individuals. Geographically situated in the heart of the Blue Ridge Mountains, ECRS offers the unique opportunity high-tech career in a resort college town setting. The ECRS family is made up of energetic, outgoing professionals who love what they do for a living. They are courteous, knowledgeable people who strive for excellence in everything they do. ECRS employees work together in dynamic teams to create, sell, install, and support our best-in-class retail automation solutions.

We believe that acceptance of diversity is a key reason as to why we're successful. All qualified applicants who can demonstrate integrity and competence will receive consideration for employment and advancement without regard to race, color, religion, gender, sexual orientation, disability, age, political affiliation, or national origin.

Quick Apply

Refine Your Search

inbound call center representative jobs in boone, nc

Sales Development Representative

Other jobs to consider

Explore jobs in cities nearby

I want to receive the latest job alert for inbound call center representative in boone, nc

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected