Reddy Ice is building North America’s Total Ice Solution. As Site Director, you will be the change agent who turns strategy into safe, repeatable execution across production, logistics, and delivery—while owning the site P&L and elevating people, process, and performance.
Start with a floor walk to review overnight performance, product quality, and equipment readiness. Huddle with your supervisors to align on safety priorities and customer orders. Scan your P&L dashboard, validate CPU trends, and align corrective actions. Join a quick Kaizen to remove waste on a packaging line. Check the DVM board (DNS, SAS, OOS), confirm driver schedules and DOT compliance, and debrief on delivery execution. In the afternoon, review preventive maintenance progress, verify PSM/RMP and HACCP task completion, and connect with the Market Manager on capital priorities. End the day coaching a high-potential supervisor and recognizing wins that reflect our True North attributes—voice of the customer, respect for the individual, candid, fact-based communication, servant leadership, and continuous improvement.
- Financial stewardship: Track P&L metrics; support planning and analysis; help build capex and sales forecasts; review/approve invoices and expenses; manage budgets toward monthly/annual sales and profit targets; evaluate and implement capital projects that improve efficiency; partner with the Market Manager on financial reports and course-corrective plans.
- Continuous improvement: Champion a performance-driven culture; actively apply lean tools (VSM, Kaizen, A3) to reduce CPU, elevate quality, and improve delivery; assess production, logistics, and manufacturing processes for efficiency gains; build business cases and lead approved implementations.
- Operations excellence: Oversee all plant manufacturing and logistics; ensure orders are fulfilled on time and on budget; hold the team to operating plans and standards; maintain site programs including PSM/RMP and HACCP; sustain and refine the preventive maintenance program; serve as incident commander/responder for any hazmat leak or spill.
- Delivery execution: Hire, train, schedule, and develop DSD drivers (directly or via Distribution Supervisors); manage delivery performance and scorecards; ensure safe, efficient execution for DSD, transport, and special events; manage driver check-in; drive compliance for DQ files, hours of service, DVIR, and incident documentation; oversee handhelds, fuel cards, and fleet.
- Safety leadership: Prioritize a zero-harm culture; track and communicate safety metrics; investigate incidents and ensure timely, accurate documentation.
- People and culture: Plan staffing for efficiency; set clear performance standards and use performance management processes; run effective staff meetings; coach and develop supervisors; mentor top talent and build succession plans; partner with HR to execute people practices on time; cultivate strong employee relations.
- Customer focus and growth: Support existing business and enable new business through reliable operations, superior service, and cross-functional collaboration with Sales and Purchasing.
Internal: RVP, Market Manager, RHRM, Regional Operations Manager, Plant and DC Managers, Manufacturing and Processing Employees.
External: Vendors and partners for supplies and special events.
- College degree preferred.
- Minimum 3 years in the ice industry or related food production with seasonal demand knowledge.
- 4+ years leading in a large manufacturing environment.
- Experience in a quick-change, 24/7 operation preferred.
- Background in manufacturing/distribution processes, root-cause analysis, and strong computer skills.
- Project management or technical leadership experience.
- Proven results orientation with strong organization and time management.
- Ability to develop, mentor, and grow talent; thrive amid rapid change.
- Valid driver’s license and good driving record; occasional use of a company vehicle.
- Read and interpret English safety rules, operating/maintenance instructions, and procedures.
- Work in a constant state of alertness and in a safe, unfatigued manner.
- Accurately gauge time and distance; quickly store/recall instructions; sustain concentration for high-cognition tasks.
- Adapt to sudden changes, alarms, and emergency situations; respond rapidly with unimpaired coordination and reflexes.
- Demonstrate care and commitment to safety; not mentally or physically impaired in ways that affect safe, competent performance.
- Take prompt, appropriate action to operating conditions.
Direct or indirect supervision of all plant employees.
- Mix of office and plant environments; exposure to extreme temperature changes, electrical hazards, ammonia, and heavy moving equipment.
- Minimal travel.
- Nights/weekends and on-call as needed.
- Lift up to 40 lbs; excellent manual dexterity; think quickly under pressure.
We hold ourselves to the highest ethical standards. Adhering to our Code of Business Ethics matters—honesty, integrity, and personal ownership for safety are non-negotiable.
