Top 95 Guest service agent Jobs in Boston, Ma

Front Desk Agent (Part-Time/Weekends)
Stratton Amenities —Needham, MA
- $19 - $20 an hour
- Part-time
- Mid-level
- Residential
- Apartments
- Health insurance
- Dental insurance
Quick Apply
9d
Guest Service Agent
Kimpton Hotels & Restaurants —Cambridge, MA
- $24 an hour
- Weekends as needed
- Hotel
- High school diploma or GED
- Entry level
Quick Apply
Front Desk Agent
The Liberty Hotel —Boston, MA
- $29.48 an hour
- Full-time
- Military
- Hotel
- Math
- Disability insurance
- Health insurance
Quick Apply
3d
Guest Services Agent
Staypineapple —Boston, MA
- $24.40 an hour
- Part-time
- Entry level
- Health insurance
- Dental insurance
Quick Apply
Front Desk Agent
Westmont Group —Boston, MA
- $23.07 - $32.95 an hour
- English
- Hotel
- High school diploma or GED
Quick Apply
7d
Front Desk Agent
The Colonnade Hotel —Boston, MA
- $25 an hour
- Full-time
- Hotel
- Ability to stand for extended periods
- Communication skills
- Disability insurance
- Health insurance
Quick Apply
Reception Agent
The Atlas Hotel —Boston, MA
- $28 - $31 an hour
- Full-time
- Computer literacy
- Hotel
- High school diploma or GED
Reservations Agent - Hotel Commonwealth
Sage Hospitality —Boston, MA
- $31 an hour
- Weekends as needed
- Computer literacy
- No experience needed
- English
- Commuter assistance
- Health insurance
8d
Reception Agent, Part Time
The Atlas Hotel —Boston, MA
- $28 - $31 an hour
- Part-time
- Computer literacy
- Hotel
- High school diploma or GED
Guest Services Agent
Studio Allston Hotel —Boston, MA
- $22.15 an hour
- Full-time
- Computer literacy
- Hotel
- High school diploma or GED
Front Desk Agent
YOTEL —Boston, MA
- Full-time
- Hotel
- Entry level
Quick Apply
Overnight Front Desk Agent
RAFFLES —Boston, MA
- $28.80 - $32.00 an hour
- Weekends as needed
- Hotel
- High school diploma or GED
- Ability to stand for extended periods
- Dental insurance
- Vision insurance
Quick Apply
Guest Service Agent
Hersha Hospitality Management, LP —Cambridge, MA
- $19 an hour
- Weekends as needed
- Hotel
- High school diploma or GED
- Ability to lift 25 pounds
- Wellness program
- Commuter assistance
9d
Guest Service Agent
Holiday Inn Express & Suites-Cambridge —Cambridge, MA
- From $19 an hour
- Part-time
- Hotel
- High school diploma or GED
- Ability to lift 25 pounds
- Wellness program
- Commuter assistance
8d
Front Desk Agent
Apex Concierge Services Inc —Boston, MA
- $21 - $23 an hour
- Part-time
- Computer literacy
- Residential
- High school diploma or GED
- Paid holidays
- Paid time off
Quick Apply
Front Desk Agent Part Time Hilton Garden Inn Brookline
Claremont Companies LLC —Brookline, MA
- $24 - $25 an hour
- Part-time
- Ability to walk for extended periods
- English
- Hotel
- Paid holidays
- Disability insurance
Quick Apply
Guest Service Agent
AC Hotel Boston Cambridge —Cambridge, MA
- From $19 an hour
- Weekends as needed
- Hotel
- High school diploma or GED
- Ability to lift 25 pounds
- Wellness program
- Commuter assistance
9d
Front Desk Agent - Courtyard Copley Square
Meyer Jabara Hotels —Boston, MA
- Full-time
- Hotel
- Accounting
- Entry level
Quick Apply
Guest Service Agent
Hyatt House Boston/Waltham —Waltham, MA
- $20 an hour
- Full-time
- Background check
- Hotel
- Entry level
- Paid holidays
- Health insurance
Quick Apply
2d
Front Desk Agent
FAIRMONT —Boston, MA
- From $26.98 a week
- Weekends as needed
- Microsoft Excel
- Hotel
- US work authorization
- Paid time off
Quick Apply

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guest service agent jobs near boston, ma

Front Desk Agent (Part-Time/Weekends)

Stratton Amenities -
Needham, MA

Quick Apply

Job Details

Part-time
$19 - $20 an hour
9 days ago

Benefits

Health insurance
Dental insurance
Paid time off
Vision insurance
Paid sick time

Qualifications

Vendor relationship building
Visitor query response
Customer communication
Resident conversation engagement
Customer relationship building
Active listening
Guest relations
Interpersonal skills
Answering guest questions
Customer engagement
Patrolling
Phone etiquette

Full Job Description

Stratton Amenities is a full-service concierge solution providing luxury, hotel-style front desk concierge services for upscale apartments and condominium buildings. Our mission is to create the most hospitable experience for our associates, residents and clients.

We are seeking engaging, energetic, friendly, and professional individuals to provide outstanding service for our residents and guests in our luxury residential high-rise. The ideal candidate is passionate about providing exceptional hospitality and guest experiences.

We offer a fun work environment, competitive pay and exciting rewards based on performance and accomplishments.

Shift: Part Time/Weekends

Position Requirements

Excellent verbal and written communication skills
Excellent problem-solving skills
Takes pride and ownership in the position and property
Ability to listen and react quickly to residents’ and guests’ requests in a genuine manner
Have at least two year of hospitality experience
Possess amazing interpersonal skills and exceptional guest service abilities
Be organized, proactive, productive and self-motivated showing a positive attitude
Maintain a neat and professionally well-groomed appearance
Think clearly, quickly and efficiently and make concise decisions even under pressure

Main Responsibilities

Greet and direct residents and visitors with a pleasant attitude
Exceed residents' and guests' expectations by providing anticipatory service and ensuring smooth accommodations
Cultivate and retain cohesive relationships with residents, vendors and contractors
Professional telephone etiquette and message delivery
Accurately log guest packages, ensure timely delivery and perform package inventory audits
Monitor lobby and surveillance cameras and patrol property to ensure resident safety and security
Assist in the scheduling and completion of all amenities’ requests including local transportation, residents’ move-ins, dinner reservations, pet walking, dry-cleaning pick-ups and drop-offs, event planning, grocery and package delivery, housekeeping, etc.
Ability to maintain confidentiality
Must be able to work flexible schedules including nights, weekends and holidays

Experience Requirements:

Experience in hospitality or upscale customer service or retail
Must have experience delivering exceptional service

Stratton Amenities is an equal opportunity employer. We strongly believe diversity and inclusion are essential to making connections in a culture of service.

Pay range: $19-$20 per hour
Benefits include health, dental, and vision insurance, paid sick leave, and paid time off.

Pay: $19.00 - $20.00 per hour

Benefits:

Dental insurance
Health insurance
Vision insurance

Work Location: In person

Quick Apply

Refine Your Search

guest service agent jobs in boston, ma

Front Desk Agent (Part-Time/Weekends)

Guest Service Agent

Front Desk Agent

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Front Desk Agent

Front Desk Agent

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Reservations Agent - Hotel Commonwealth

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Overnight Front Desk Agent

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