Top 177 Patient care representative Jobs in Boston, Ma

Senior Patient Coordinator
NAPA Center —Waltham, MA
- Full-time
- 7 years
- Microsoft Outlook
- Computer literacy
Quick Apply
Front Desk Office Lead
North Shore Pain Management —Cambridge, MA
- $24 - $28 an hour
- Full-time
- Bilingual
- Background check
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
Authorization and Denials Specialist (Medical Biller)
Confidential —Braintree, MA
- $25 - $32 an hour
- Full-time
- Mid-level
- In-person
- Medical terminology
Quick Apply
Patient Experience Representative- ORL Call Center
Boston Children's Hospital —Boston, MA
- $19.83 - $29.49 an hour
- Full-time
- Writing skills
- High school diploma or GED
- Entry level
Patient Care Representative
42 North Dental —Boston, MA
- $24 - $26 an hour
- Dental office
- HIPAA
- Entry level
Quick Apply
Patient Experience Representative: 12:30-9pm M-F
Boston Children's Hospital —Boston, MA
- $19.83 - $29.49 an hour
- Full-time
- Office
- Administrative experience
- High school diploma or GED
- Health insurance
- Dental insurance
Patient Care Representative
Shields Health —Quincy, MA
- $17 - $29 an hour
- Part-time
- Anatomy knowledge
- Computer literacy
- HIPAA
Quick Apply
1d
Patient Access Representative Senior
The Brigham and Women's Hospital, Inc. —Boston, MA
- $22.22 - $31.71 an hour
- Full-time
- Hybrid work
- HIPAA
- Mid-level
- High school diploma or GED
- Opportunities for advancement
Quick Apply
7d
Admin Patient Experience Representative- ORL
Boston Children's Hospital —Boston, MA
- $19.83 - $33.55 an hour
- Full-time
- No experience needed
- Mid-level
- Clinic
8d
Admin Patient Experience Representative- Plastic Surgery
Boston Children's Hospital —Boston, MA
- $19.83 - $29.49 an hour
- Full-time
- Surgery
- Writing skills
- Office
Reception Desk Representative, Radiology
Beth Israel Lahey Health —Boston, MA
- $20.50 - $27.59 an hour
- Full-time
- Hospital
- Computer literacy
- English
Patient Experience Representative I- ORL
Boston Children's Hospital —Boston, MA
- $19.83 - $29.49 an hour
- Full-time
- Hospital
- Writing skills
- High school diploma or GED
2d
Patient Services Representative, Urgent Care
MIT —Cambridge, MA
- $22.60 - $25.00 an hour
- 12 hour shift
- Basic math
- Urgent Care
- Mid-level
6d
Temp- Patient Experience Representative I- Radiology
Boston Children's Hospital —Boston, MA
- $15.00 - $63.19 an hour
- Temporary
- Hospital
- Adults
- Office
Patient Experience Representative- Per diem (Weekday overnights)
Boston Children's Hospital —Boston, MA
- $19.83 - $29.49 an hour
- Part-time
- Inpatient
- Administrative experience
- High school diploma or GED
- Health insurance
- Dental insurance
Part Time Patient Service Representative II
Optum —Norwood, MA
- $18 - $32 an hour
- 8 hour shift
- 18 years or older
- Pass drug screening
- Mid-level
- Paid training
Patient Services Representative, Primary Care
MIT —Cambridge, MA
- $22.60 - $25.00 an hour
- Full-time
- Primary Care
- Mid-level
- Administrative experience
6d
Patient Access Representative
NeighborHealth —Boston, MA
- $18 - $25 an hour
- Online Application
- Background check
- High school diploma or GED
- Entry level
Patient Services Representative Team Lead
Codman Square Health Center Inc —Boston, MA
- $22.00 - $34.28 an hour
- Extended hours
- Computer literacy
- HIPAA
- Mid-level
Quick Apply
Patient Service Representative
Software Technology Inc —Boston, MA
- Full-time
- Surgery
- Hospital
- Word processing
Quick Apply

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Senior Patient Coordinator

NAPA Center -
Waltham, MA

Quick Apply

Job Details

Full-time

Qualifications

Computer operation
Customer communication
Microsoft Outlook
Computer literacy
Spreadsheets
Administrative experience
Experience working with children
Bachelor's degree
Individual consumer customer service

Full Job Description

Position Overview:

The Senior Patient Coordinator functions as a member of the front desk team. The position performs administrative tasks and procedures to support the delivery of quality care to our clients. The Senior Patient Coordinator is responsible for assisting patients compassionately and professionally and ensuring efficient utilization of the schedule. The position administers and coordinates all processes and procedures related to our treatment. The Senior Patient Coordinator is expected to be a compassionate, caring, discreet professional with a high level of empathy and strong organizational skills. The Senior Patient Coordinator reports to the Front Desk Manager, AGM, and/or GM.

Requirements:

Bachelor’s degree with 3+ years of administrative and/or office support, ideally in a healthcare setting, and 7+ years of customer service experience required
Computer competence across the Microsoft Office Suite (Outlook, Excel, Word, PowerPoint, etc.) with the ability to quickly learn a variety of other online software systems
Strong organizational skills
Ability to multitask, shift focus across tasks as needed, and manage priorities
Working knowledge of patient records system (Raintree) preferred
Strong problem-solving skills
Confident and personable with the ability to get along with a wide range of personalities
Excellent customer service
Must love interacting with children
Ability to work with little to no supervision

Responsibilities:

Coordinate with all clients to create and maintain the daily therapy schedule.
Correspond with patients, parents, funding sources, and medical staff.
Handle all incoming calls and requests.
Process new patient intakes.
Assist with patient accounts, including processing payments, reviewing patient ledgers, and answering client questions regarding private insurance and other funding sources.
Assist with the maintenance and operation of the intensive program, including communication with families regarding schedules, paperwork, and all NAPA guidelines.
Analyze monthly financial reporting.
Maintain a high level of customer service.
Order supplies related to the function of the office, including office and janitorial supplies.
Independently train new office staff.
Implement new tools and processes, as needed, to improve administrative efficiency.

Physical Demands:

While performing the essential functions of this job, the incumbent must be able to do the following: stand for extended periods; sit for extended periods; bend and reach for filing and other job-related functions; climb up and down stairs; bend, stoop, and lift to move and retrieve materials; pull, push, and lift; reach both above and below shoulder height. Specific visual abilities include close vision, color vision, depth perception, and the ability to adjust focus. Must be able to visually inspect work. Manual dexterity to operate a computer and other office equipment is required.

The physical demands described above are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made.

Company Values:

All NAPA Centre employees must demonstrate the company’s core values, which include:

Love –NAPA is a family business built on the love that parents have for their children. Embody NAPA’s spirit of love through kind actions, warmth, and communication used every day.
Share - strive to collaborate and educate as part of the NAPA team, so that our clients and their families leave NAPA with positivity and hope.
Grow – evolve, engage and continue to learn, from our clients, our colleagues and our industry so that we truly offer the best therapy possible.
Hope – believe in the potential of every child and commit to helping them succeed, giving families hope when others have failed.

Quick Apply

Refine Your Search

patient care representative jobs in boston, ma

Senior Patient Coordinator

Front Desk Office Lead

Authorization and Denials Specialist (Medical Biller)

Patient Experience Representative- ORL Call Center

Patient Care Representative

Patient Experience Representative: 12:30-9pm M-F

Patient Care Representative

Patient Access Representative Senior

Admin Patient Experience Representative- ORL

Admin Patient Experience Representative- Plastic Surgery

Reception Desk Representative, Radiology

Patient Experience Representative I- ORL

Patient Services Representative, Urgent Care

Temp- Patient Experience Representative I- Radiology

Patient Experience Representative- Per diem (Weekday overnights)

Part Time Patient Service Representative II

Patient Services Representative, Primary Care

Patient Access Representative

Patient Services Representative Team Lead

Patient Service Representative

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