Top 20 Assistant general manager hotel Jobs in Boston, Ma

Assistant General Manager
Hilton Garden Inn Boston/Logan —Boston, MA
- Weekends as needed
- Microsoft Excel
- English
- Windows
- Disability insurance
- Health insurance
Quick Apply
Hotel General Manager
Extended Stay America —Peabody, MA
- $75,000 a year
- Full-time
- Spanish
- Word processing
- Computer literacy
- AD&D insurance
- Disability insurance
Quick Apply
Task Force Manager
Giri Hotel Management —Quincy, MA
- $75,000 - $90,000 a year
- Spanish
- Sales
- Mid-level
- Disability insurance
- Health insurance
Quick Apply
Hotel Assistant Manager
Extended Stay America —Waltham, MA
- $25.63 - $26.03 an hour
- Full-time
- Writing skills
- Basic math
- English
- AD&D insurance
- Disability insurance
Quick Apply
Reservations and Communications Agent
Four Seasons —Boston, MA
- $32.83 an hour
- Weekends as needed
- Writing skills
- English
- Residential
- Health insurance
- Dental insurance
Front Office Manager
Hampton Inn by Hilton Boston Logan Airport Chelsea —Chelsea, MA
- $55,000 - $57,000 a year
- Weekends as needed
- Mid-level
- Hotel
- Contracts
- Wellness program
- Commuter assistance
Assistant Front Desk Manager
Embassy Suites Boston at Logan Airport —Boston, MA
- $50,000 - $55,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
3d
Operations Manager
Meyer Jabara Hotels —Boston, MA
- Weekends as needed
- Mid-level
- 3 years
- Hotel
- Health insurance
- Dental insurance
Quick Apply
Assistant General Manager - Full Time
Giri Hotel Management —Andover, MA
- From $50,000 a year
- Weekends as needed
- Mid-level
- Hotel
- Ability to lift 50 pounds
- Disability insurance
- Health insurance
Quick Apply
7d
Front Desk Agent
Hampton Inn Boston-Logan Airport —Revere, MA
- $20 an hour
- Weekends as needed
- Microsoft Excel
- Writing skills
- Hotel
- Paid holidays
- Health insurance
Quick Apply
Front Desk Supervisor
Hampton Inn Boston-Logan Airport —Revere, MA
- $23 an hour
- Weekends as needed
- Microsoft Excel
- Mid-level
- Hotel
- Paid holidays
- Health insurance
Quick Apply
Night Auditor
Hampton Inn Boston-Logan Airport —Revere, MA
- $22 an hour
- Full-time
- 18 years or older
- Microsoft Excel
- Writing skills
- Paid holidays
- Health insurance
Quick Apply
Front Desk Agent
Hilton Garden Inn Tewksbury Andover —Tewksbury, MA
- $17.50 an hour
- Weekends as needed
- Microsoft Excel
- Writing skills
- Hotel
- Paid holidays
- Health insurance
Quick Apply
Front Desk Agent
Residence Inn Boston Westford —Westford, MA
- $18 - $19 an hour
- Full-time
- Computer literacy
- Residential
- Hotel
Quick Apply
Front Desk Agent
Hampton Inn & Suites Westford-Chelmsford —Westford, MA
- $18 - $19 an hour
- Full-time
- Computer literacy
- Hotel
- High school diploma or GED
Quick Apply
Front Desk Agent
Courtyard Boston Billerica/Bedford —Billerica, MA
- $16.50 an hour
- Weekends as needed
- Microsoft Excel
- Writing skills
- Hotel
- Paid holidays
- Health insurance
Quick Apply
7d
Chef de Cuisine
DIG INN Restaurant Teams —Boston, MA
- $70,000 - $75,000 a year
- Mid-level
- Ability to lift 50 pounds
- Restaurant
- Commuter assistance
- Paid parental leave
Quick Apply

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Assistant Rooms Ops Manager (Front Desk)
Marriott International, Inc —Boston, MA
High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area. Sets a positive example for guest relations.
$34.13 - $41.35 an hour
13d
Assistant Front Office Manager
Boston Harbor Hotel —Boston, MA
To assure a courteous and professional service to all hotel guests in all aspects of Front Office operations while maximizing profitability of guest room…
$31.39 an hour
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Hotel Assistant General Manager - Hampton Inn Polaris
Hampton Inn and Suites - Polaris, Columbus, Ohio —Columbus, OH
Manage the front office operations and supervising directly the front desk and breakfast staff. Bachelor’s degree in hotel management, business, or related…
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Hotel Assistant General Manager
Holiday Inn Express and Suites —Columbus, OH
Ensure consistent delivery of outstanding guest service and promptly resolve guest concerns to drive guest satisfaction and loyalty.
Quick Apply
14d

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Assistant General Manager

Hilton Garden Inn Boston/Logan
Boston, MA

Quick Apply

Job Details

Full-time

Benefits

Disability insurance
Health insurance
Dental insurance
Vision insurance
401(k) matching
Life insurance

Qualifications

Customer communication
Microsoft Excel
Copy machines
Word embeddings
Answering guest questions
English
Windows
Fax machines
Desktop applications
Productivity software
Hotel and accommodations guest complaints handling
Faxing

Full Job Description

Description:

We are seeking a hands-on dynamic individual to join our team as Assistant General Manager.

The Assistant General Manager is responsible for all aspects of operations at the hotel, from day-to-day staff management to guest relations with a strong emphasis on F&B operations. The Assistant General Manager is an ambassador for the hotel and provides leadership and strategic planning to all departments in support of our service culture, maximized operational performance and guest satisfaction.

Responsibilities:

Practices a hands-on and engaging leadership style, training and leading team members to delivery top of class guest experience.
Determines processes that identify and resolve problems and improve the guest experience.
Perform administrative duties that comply with all accounting procedures and SOP’s, including the timely and accurate completion of payroll.
Coordinate all special guest programs, amenities, arrangements, etc. between all departments (Sales, Front Desk, F&B, Housekeeping, and Shuttle Service), to ensure flawless execution of guest expectations.
Participate in Interviewing, hiring, coaching and counselling associates.
Participate in associate orientation and coordinate position on-boarding process.
Monitoring of staff to ensure the adherence to established policies and procedures; delegation of duties; property inspections; and willingness and ability to engage in effective communication with field office support staff and property owners.
Achieve budgeted revenue and profit goal while balancing cost containment with guest and employee satisfaction.
Communicating clearly in written and verbal forms with the ability to present concepts and ideas to management, peers, and associates.
Complete and print all required daily/weekly/monthly reports, records, and logs, as needed.
Assist with administrative tasks pertaining to the various hotel departments.
Serve as Manager On Duty.
Lead by example to build morale and teamwork engagement.
Communicates goals and objectives and inspires associates to achieve those goals.
Other duties as assigned.

Financial & Accounting Responsibilities

Assist with Accounts Payable as directed, this includes processing Invoices and M3 Duties as directed by the General Manager
Maintain records of financial transactions reported by various departments.
Balance all cash, check, credit card and ledger accounts per proper protocol.
Accountable for maintaining banks and/or cash drawers in the F&B area.
Other duties as assigned by the General Manager

SUPERVISORY RESPONSIBILITIES:

Responsible for recruiting, hire, train, schedule and supervise F&B department personnel, ensuring the department is appropriately staffed in accordance with Company SOP.
Must possess strong communication skills and demonstrate leadership abilities.
Must exercise discretion, finesse and good judgment in handling issues that arise during the course of business.
Able to proficiently handle multiple simultaneous demands.

The benefits package offered to eligible associates that includes:

Medical, Dental, and Vision Insurance
Long Term Disability and Life Insurance
401(k) retirement plan with Employer Match
Vacation
Sick time
Brand specific team discounts

Requirements:

Requirements:

Must be able to effectively handle employee relations issues and resolve guest complaints.
Must possess strong attention to detail.
Must be able to handle difficult guest or employee situations in a tactful manner.
One to three years related experience and/or training, or equivalent combination of education and experience.
Must be proficient in the use of common Windows-based computer programs, including Microsoft Word and Excel.
Must be able to operate basic office machines, i.e., copier, fax, printer, etc.
Must be flexible in hours and days worked.
Availability on holidays and weekends.
Must have strong organizational and time management skills.
Must have excellent communication and interpersonal skills with the ability to interact with many types of personalities.
Ability to effectively communicate information and respond to questions from groups of managers, coworkers, vendors and guests.
English verbal and written communication skills.
Must be Serve Safe certified within 60 days of employment.

Quick Apply

Refine Your Search

assistant general manager hotel jobs in boston, ma

Assistant General Manager

Hotel General Manager

Task Force Manager

Hotel Assistant Manager

Reservations and Communications Agent

Front Office Manager

Assistant Front Desk Manager

Operations Manager

Assistant General Manager - Full Time

Front Desk Agent

Front Desk Supervisor

Night Auditor

Front Desk Agent

Front Desk Agent

Front Desk Agent

Front Desk Agent

Chef de Cuisine

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