Top 131 Claims associate Jobs in Boston, Ma

Customer Service & First Report Claims Associate
Plymouth Rock Assurance Corporation —Boston, MA
- $45,000 - $50,500 a year
- Full-time
- Associate's degree
- Communication skills
- Entry level
- Paid training
- Wellness program
Quick Apply
Workers Compensation Claims Associate
Wayfair —Boston, MA
- $64,000 - $70,500 a year
- Full-time
- Hybrid work
- Experience working with individuals with disabilities
- Mid-level
- Office
11d
Associate, Claims Receipt Processor
Ametros Financial —Wilmington, MA
- $20 - $23 an hour
- Full-time
- Hybrid work
- High school diploma or GED
- Organizational skills
- Communication skills
Client Services Associate
HUB International —Boston, MA
- $20.44 - $30.00 an hour
- Full-time
- Hybrid work
- Office
- High school diploma or GED
- 1 year
- Wellness program
- Health savings account
8d
Claims Associate - Auto Property Damage
Plymouth Rock Assurance Corporation —Boston, MA
- $50,000 - $55,000 a year
- Office
- Bachelor's degree
- 1 year
- Wellness program
- Commuter assistance
Quick Apply
7d
Associate Director of Operations
Tenacity —Allston, MA
- $65,000 - $75,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- Background check
- Microsoft Excel
- Health insurance
- Dental insurance
Quick Apply
Commercial Litigation Associate
Leoforce —Boston, MA
- $120,000 - $180,000 a year
- Writing skills
- Mid-level
- 4 years
Quick Apply
Associate Attorney
Robert Half —Boston, MA
- $170,000 - $200,000 a year
- Writing skills
- Mid-level
- Analysis skills
- Disability insurance
- Dental insurance
Quick Apply
Employee Benefits Associate Account Rep - January 2027 Career Development Program
USI Holdings Corporation —Burlington, MA
- $65,000 a year
- Bachelor's degree
- Entry level
- Health savings account
- Paid holidays
6d
Health Information Management Associate (40hrs, On-Site)
Beth Israel Lahey Health —Woburn, MA
- $20.00 - $26.92 an hour
- Full-time
- Hospital
- HIPAA
- Office
Epic Resolute Hospital Billing Associate Analyst
Deloitte —Boston, MA
- $50,000 - $60,000 a year
- Full-time
- Computer Science
- Mid-level
- Bachelor's degree
Administrative Outpatient Rehab Associate, 32hr – Days
Beth Israel Lahey Health —Woburn, MA
- $19.50 - $26.24 an hour
- Full-time
- Hospital
- Mid-level
- Administrative experience
Associate People Operations Specialist
CarGurus —Boston, MA
- Full-time
- Hybrid work
- Mid-level
- Office
- In-person
- Health insurance
- Dental insurance
Associate Paralegal
Plymouth Rock Assurance Corporation —Boston, MA
- $50,000 - $72,000 a year
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Commuter assistance
- Paid parental leave
Quick Apply
1d
Customer Service Associate
Walgreens —Medford, MA
- $60.90 - $82.30 an hour
- Part-time
- Customer service
- Bachelor of Science
- Mid-level
- Disability insurance
- Health insurance
Healthcare Regulatory Associate
Wilson Sonsini Goodrich & Rosati —Boston, MA
- $235,000 - $310,000 a year
- Full-time
- Writing skills
- HIPAA
- Mid-level
- Paid parental leave
- Health savings account
Billing Management Associate
Tempus Unlimited —Stoughton, MA
- $21 an hour
- Full-time
- Hybrid work
- Background check
- Microsoft Outlook
- Research
- 403(b) matching
- Health savings account
Quick Apply
Client Service - Associate I
JPMorganChase —Boston, MA
- $74,100 - $100,000 a year
- Full-time
- Mid-level
- 3 years
- Communication skills
- Health insurance
- Tuition reimbursement
Associate Actuary - Risk Management
AIG PC Global Services, Inc. —Boston, MA
- $110,000 - $145,000 a year
- Email
- Research
- Mid-level
- Office
- Health insurance
Quick Apply
Global Marketing Associate – VIE Contract
Sanofi —Cambridge, MA
- Full-time
- English
- Mid-level
- Master's degree
1d

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Customer Service & First Report Claims Associate

Plymouth Rock Assurance Corporation -
Boston, MA

Quick Apply

Job Details

Full-time
$45,000 - $50,500 a year

Benefits

Paid training
Wellness program
Commuter assistance
Paid parental leave
Paid holidays
Health insurance
On-site gym
Dental insurance
Tuition reimbursement
Paid time off
Family leave
Parental leave
Vision insurance
401(k) matching

Qualifications

Employee relationship building
Stakeholder relationship building

Full Job Description

We are seeking a smart, driven, and customer-focused Customer Service & Claims Associate to join our growing Personal Lines team. In this role, you will be responsible for delivering exceptional service to customers, agents, and reporting parties through phone, email, text, and chat. This position supports both customer service inquiries and reporting an accident and filing of a claim. You will serve as an important first point of contact for customers, assisting with policy-related questions, gathering information after an auto accident, and helping create an exceptional customer experience. No prior insurance experience is required. Extensive paid training and ongoing support will be provided to help you build strong knowledge of our auto insurance products, systems, and customer service practices. This is a rewarding full-time opportunity with competitive benefits, career growth potential, and the chance to develop valuable communication, and problem-solving skills.

Company Culture

We believe that happy employees create happy customers. Our team is committed to fostering a positive, inclusive, and collaborative workplace where employees are supported, encouraged to grow, and empowered to deliver excellent customer experiences every day.

Essential Duties and Responsibilities

Provide exceptional customer service.
Serve as the initial point of contact for customers or reporting parties following an auto accident.
Support customer inquiries through multiple channels, including phone, email, text, and chat.
Actively listen to customers, demonstrate empathy, and respond with professionalism and courtesy.
Create new auto claims files efficiently and accurately, create a detailed and natural handoff to claims experts.
Confirm initial coverage details and provide clear, concise information.
Use critical thinking and problem-solving skills to identify customer needs and provide effective solutions.
Accurately update and maintain customer, policy, and claim information.
Build positive relationships with customers, agents, claim representatives, and peers.
Adapt quickly to changing processes, systems, and customer needs.
Work efficiently in a fast-paced environment while maintaining high-quality customer experience.

Qualifications & Education:

Associate or bachelor's degree preferred (or working towards degree)
Minimum of 1 year of overall work experience preferred.
Excellent verbal and written communication skills.
Ability to listen actively, show empathy, and support customers with patience and tact.
Strong problem-solving skills and the ability to identify and address customer needs.
Comfortable working in a fast-paced environment supporting a growing customer base.
Ability to work effectively in a team environment.
Self-motivated with a commitment to continuous learning and improvement in customer service practices.
Core hours are 8-4, 9-5, 10-6 Monday – Friday, with rotating Saturdays from 9-2. Shift placement dependent on needs of the business

Perks & Benefits:

4 weeks accrued paid time off + 9 paid national holidays per year
Free onsite gym at our Boston Location
Tuition Reimbursement
Low cost and excellent coverage health insurance options that start on Day 1 (medical, dental, vision)
Robust health and wellness program and fitness reimbursements
Auto and home insurance discounts
Matching gift opportunities
Annual 401(k) Employer Contribution (up to 7.5% of your base salary)
Various Paid Family leave options including Paid Parental Leave
Resources to promote Professional Development (LinkedIn Learning and licensure assistance)
Convenient location directly across from South Station and Pre-Tax Commuter Benefits

Salary Range: $45,000 - $50,500 a year. Actual compensation will vary based on multiple factors, including employee knowledge and experience, role scope, business needs, geographical location, and internal equity.

About the Company

The Plymouth Rock Company and its affiliated group of companies write and manage over $2 billion in personal and commercial auto and homeowner's insurance throughout the Northeast and mid-Atlantic, where we have built an unparalleled reputation for service. We continuously invest in technology, our employees thrive in our empowering environment, and our customers are among the most loyal in the industry. The Plymouth Rock group of companies employs more than 1,900 people and is headquartered in Boston, Massachusetts. Plymouth Rock Assurance Corporation holds an A.M. Best rating of “A-/Excellent”.

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Refine Your Search

claims associate jobs in boston, ma

Customer Service & First Report Claims Associate

Workers Compensation Claims Associate

Associate, Claims Receipt Processor

Client Services Associate

Claims Associate - Auto Property Damage

Associate Director of Operations

Commercial Litigation Associate

Associate Attorney

Employee Benefits Associate Account Rep - January 2027 Career Development Program

Health Information Management Associate (40hrs, On-Site)

Epic Resolute Hospital Billing Associate Analyst

Administrative Outpatient Rehab Associate, 32hr – Days

Associate People Operations Specialist

Associate Paralegal

Customer Service Associate

Healthcare Regulatory Associate

Billing Management Associate

Client Service - Associate I

Associate Actuary - Risk Management

Global Marketing Associate – VIE Contract

I want to receive the latest job alert for claims associate in boston, ma

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