Top 102 Cloud analyst Jobs in Boston, Ma

Service Desk Analyst
Boston Properties —Boston, MA
- $69,000 - $96,750 a year
- Full-time
- Bachelor of Science
- Research
- Mid-level
- Commuter assistance
- Health insurance
Quick Apply
Project Manager/Business Analyst
Spantech Software —Boston, MA
- Full-time
- Azure
- Computer Science
- Mid-level
- Health insurance
- Dental insurance
CPQ Analyst
Hewlett Packard Enterprise —Boston, MA
- $105,500 - $213,500 a year
- Full-time
- Hybrid work
- Computer science
- Oracle
- Computer Science
IT Support Analyst
Revolution Space —Boston, MA
- $60,000 - $100,000 a year
- Full-time
- Mid-level
- Windows
- 3 years
- Paid holidays
- Disability insurance
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Principal Analyst, CGT Agentic Solutions
Vertex Pharmaceuticals —Boston, MA
- $142,800 - $214,200 a year
- Full-time
- Hybrid work
- Computer science
- Azure
- Computer Science
- Loan repayment program
- Dental insurance
Cloud Analyst
MEDITECH —Canton, MA
- $54,000 - $72,000 a year
- Full-time
- Azure
- Hospital
- Military
- Profit sharing
- Paid holidays
Quality Assurance Analyst I
Center For Health Information And Analysis —Boston, MA
- $75,826.40 - $112,960.38 a year
- Full-time
- Azure
- Office
- Analysis skills
Quick Apply
9d
Senior IT Business Analyst
Northeastern University —Boston, MA
- $99,010.00 - $143,567.50 a year
- Full-time
- Office
- Master's degree
- Analysis skills
- Health insurance
- Dental insurance
HR Systems Analyst
City of Cambridge, MA —Cambridge, MA
- $100,212.40 - $135,278.35 a year
- 7 years
- Mid-level
- Office
Data Governance Analyst
Teradyne —North Reading, MA
- $116,900 - $187,100 a year
- Azure
- 5 years
- SQL
- Paid holidays
- Disability insurance
Cyber Security Analyst (Boston)
Lendbuzz —Boston, MA
- $80,000 - $110,000 a year
- Full-time
- Hybrid work
- Background check
- Azure
- Computer Science
Quick Apply
Salesforce Service Cloud Product Analyst - NO 3rd Party Candidates
EVERSANA —Boston, MA
- Contract
- Hybrid work
- Mid-level
- Office
- 8 years
Quick Apply
Digital Consulting Sr. Analyst, Oracle Cloud ERP
Huron Consulting Services LLC —Boston, MA
- $85,000 - $106,400 a year
- Full-time
- Oracle
- Computer Science
- Up to 50% travel
- Dental insurance
Quick Apply
7d
Data Analyst, Talent Acquisition
Anduril Industries —Boston, MA
- $166,000 - $220,000 a year
- Email
- Hybrid work
- Mid-level
- SQL
- Python
Quick Apply
Senior Systems Analyst
Fidelity Investments —Boston, MA
- $80,000 - $153,000 a year
- Full-time
- Computer science
- Computer Science
- 5 years
- Loan repayment program
- Tuition reimbursement
Security Analyst
WHOOP —Boston, MA
- $70,000 - $110,000 a year
- Full-time
- Mid-level
- Office
- 3 years
GPS Enrollment Operations, Business Analyst
University of Massachusetts Lowell —Lowell, MA
- $77,885 - $101,251 a year
- Full-time
- Hybrid work
- 5 years
- Mid-level
- University
8d
Product Security Analyst
HackerOne —Boston, MA
- $120,000 - $155,000 a year
- Weekends as needed
- Remote
- Background check
- English
- Research
- Paid parental leave
- Paid holidays
Business Analyst - Finance
MIT Lincoln Laboratory —Lexington, MA
- $87,600 - $114,600 a year
- Customer service
- Mid-level
- Finance
- Health insurance
- Dental insurance
Software QA Analyst:
yZENx —Canton, MA
- Email
- Computer Science
- Mid-level
- Office

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cloud analyst jobs near boston, ma

Service Desk Analyst

Boston Properties -
Boston, MA

Quick Apply

Job Details

Full-time
$69,000 - $96,750 a year

Benefits

Commuter assistance
Health insurance
Dental insurance
Tuition reimbursement
Retirement plan

Qualifications

Computer operation
Phone communication
In-person customer service
Network switch
Windows
High school diploma or GED
Internal employee customer service
Productivity software support
Desktop (troubleshooting support)
Desktop applications
Productivity software

Full Job Description

Primary Purpose of Position:

Support the computing needs of all desktop and laptop users, including installation, upgrades, problem resolution and repair.

Essential Functions:

End User Support

Install and support the use of peripherals and computer software including, but not limited to, Microsoft Office, Adobe and other applications.
Respond to requests for assistance in person or via remote support tools and escalate problems and requests as appropriate.
Diagnose hardware problems and perform and/or coordinate the repair of hardware.
Install new laptops, desktops, printers, personal device assistants and other peripherals.
Support the use of operating systems and software applications including, but not limited to, Windows 11, Microsoft 365, Adobe Creative Cloud suite and other applications.
Maintain and enforce software policies and standards.
Interact with the Application Development, Information Security, and Network Services teams to resolve issues with network-based services.
Interact with Physical Security team to resolve issues regarding Building Management Systems (BMS), Facilities systems, and Access Control systems.
Setup and maintain user accounts in Active Directory and Entra ID.
Support the use of Windows Group Policies and Active Directory Organization Units (OUs), as well as Intune Configuration Profiles.
Maintain and enforce security policies and directory standards.
Maintain the inventory of hardware and software.
Manage and maintain standard computer images and installations.
Support the use of audio-visual equipment in conference rooms.

Operations Support

Manage printer maintenance and toner service.

Internal Operations

Conduct one-on-one instruction.
Maintain documentation in accordance with policies and control requirements.
Conduct research on new technologies or products.
Recommend purchases based on an assessment of user requirements.

General

Special projects and other duties as assigned.

Requirements and Qualifications:

A high school diploma or equivalent educational certification required. A BA/BS preferred.
A minimum of 1 year service desk support experience in a Microsoft environment.
Excellent working knowledge of Windows 11 and the suite of Microsoft Office products.
Possess working knowledge of remote control support applications, such as Microsoft System Center and Configuration Manager (SCCM), Microsoft Teams screen-share and Remote Desktop Protocol (RDP).
Understand basic networking concepts and the operation of switches, routers and hubs.
Proven ability to provide telephone-based and in-person support for troubleshooting and resolving technical issues.
Excellent verbal and written communications skills.
Proven ability to interact with all levels of employees.
Ability to demonstrate multi-task management skills.
Demonstrated commitment to and proficiency in customer service culture.
Exhibits and champions excellence in work habits and a willingness to embrace change.
Demonstrated ability to work proactively, independently, and as part of a team is essential.
Be detail-oriented and methodical in solving problems and managing multiple projects.
Possess an aptitude toward learning technical concepts.
Be results-oriented and a quick learner in supporting new products and technologies.
Be able to travel and to work flexible schedules outside normal business hours when required.

Physical Requirements:

Involves work of a general office nature usually performed sitting such as answering the phone and operation of a computer.
Involves work of a general office nature usually performed standing such as operation of a photocopier and a fax machine.
Involves work of a general nature related to computer repair.
Involves movement between departments and sometimes office building floors to facilitate work.
Involves lifting of computers & monitors up to 50 pounds.

Internal and External Contacts:

This position regularly interacts in both verbal and written form with employees, vendors and contractors.
This position may interface with external vendors on occasion.

Reporting Structure:

This position regularly interacts in both verbal and written form with employees, vendors and contractors of BXP in supporting an inventory of over 700 desktops and laptops. This position may interface with external vendors.

Salary Range:

$69,000 - $96,750. BXP offers a competitive total rewards package including base salary and annual discretionary bonus. The range represents expected base salary; compensation will be determined based on role, skills, experience, qualifications, location, and other job-related factors. Our comprehensive benefits include medical and dental coverage, a retirement savings plan with competitive company match, backup childcare, educational assistance, employee support programs, a generous commuter transit subsidy and more.

BXP is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

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Refine Your Search

cloud analyst jobs in boston, ma

Service Desk Analyst

Project Manager/Business Analyst

CPQ Analyst

IT Support Analyst

Principal Analyst, CGT Agentic Solutions

Cloud Analyst

Quality Assurance Analyst I

Senior IT Business Analyst

HR Systems Analyst

Data Governance Analyst

Cyber Security Analyst (Boston)

Salesforce Service Cloud Product Analyst - NO 3rd Party Candidates

Digital Consulting Sr. Analyst, Oracle Cloud ERP

Data Analyst, Talent Acquisition

Senior Systems Analyst

Security Analyst

GPS Enrollment Operations, Business Analyst

Product Security Analyst

Business Analyst - Finance

Software QA Analyst:

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