Top 133 Credit union Jobs in Boston, Ma

Electronic Services Representative
Boston Firefighters Credit Union —Milton, MA
- $51,875.91 - $77,813.87 a year
- Full-time
- Research
- Mid-level
- Office
- Health insurance
- Dental insurance
Quick Apply
11d
Quality Control Specialist
Boston Firefighters Credit Union —Milton, MA
- $51,875.91 - $77,813.87 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
11d
Teller (Part-Time 20-25 hours per week) Revere, MA
St. Jean's Credit Union —Revere, MA
- From $20 an hour
- Part-time
- Bilingual
- Customer service
- Office
- 401(k)
- Tuition reimbursement
Quick Apply
Administrative Assistant
Eastern Corporate Federal Credit Union (EasCorp) —Burlington, MA
- From $33 an hour
- Full-time
- Background check
- Microsoft Outlook
- Mid-level
- Paid holidays
- Disability insurance
Quick Apply
Deposit Operations Representative
City of Boston Credit Union —Boston, MA
- $30.53 - $31.90 an hour
- Full-time
- Research
- Mid-level
- Office
Quick Apply
Operations Service Specialist -Deposit Operations
Metro Credit Union —Chelsea, MA
- $26 - $35 an hour
- Full-time
- Hybrid work
- Spanish
- English
- Mid-level
- Wellness program
- AD&D insurance
Quick Apply
Desktop Support Specialist/Helpdesk
Rockland Federal Credit Union —Canton, MA
- $28.80 - $29.50 an hour
- Full-time
- Hybrid work
- Mid-level
- Office
- Windows
- Profit sharing
- AD&D insurance
Quick Apply
Financial Crimes Specialist
Metro Credit Union —Chelsea, MA
- $32 - $35 an hour
- Full-time
- Mid-level
- Office
- High school diploma or GED
- Wellness program
- AD&D insurance
Quick Apply
MSR (Member Service Representative)
First Priority Credit Union —Boston, MA
- $21 - $25 an hour
- Full-time
- Office
- Entry level
- Health savings account
- Health insurance
Quick Apply
Operations Representative
Mass Bay Credit Union —Boston, MA
- $25.42 - $31.06 an hour
- Full-time
- Microsoft Outlook
- Research
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Staff Accountant I
Metro Credit Union —Chelsea, MA
- $30.56 - $41.35 an hour
- Research
- Mid-level
- Office
- Wellness program
- AD&D insurance
Quick Apply
Residential Processor/Jr. Underwriter
City of Boston Credit Union —South Boston, MA
- $65,000 - $85,000 a year
- Full-time
- Mid-level
- Office
- Residential
Quick Apply
Retail Operations Specialist
Harvard University —Cambridge, MA
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Commuter assistance
- Health insurance
Talent Acquisition Specialist II
Rockland Federal Credit Union —Canton, MA
- $68,000 - $75,000 a year
- Full-time
- Hybrid work
- Mid-level
- Organizational skills
- Business Administration
- Profit sharing
- AD&D insurance
Quick Apply
Member Experience Specialist II, Branches
MIT Federal Credit Union —Cambridge, MA
- Mid-level
- Office
- High school diploma or GED
Quick Apply
10d
HR Generalist (People & Culture Business Partner I)
Rockland Federal Credit Union —Canton, MA
- $64,000 - $68,000 a year
- Full-time
- Hybrid work
- Mid-level
- Administrative experience
- Recruiting
- Profit sharing
- AD&D insurance
Quick Apply
Member Services Associate
Mass Bay Credit Union —Everett, MA
- $22.56 - $27.56 an hour
- Email
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
- Health insurance
- Dental insurance
Quick Apply
Member Service Specialist part time
Mass Bay Credit Union —Boston, MA
- $26.73 - $32.65 an hour
- Part-time
- Office
- Entry level
- 401(k)
Quick Apply
Director, Member Services
MIT Federal Credit Union —Lexington, MA
- Hybrid work
- Bachelor's degree
- Team management
- Senior level
Quick Apply
Deposit Operations Assistant Manager
City of Boston Credit Union —South Boston, MA
- $60,000 - $80,000 a year
- Full-time
- Inventory management
- Research
- Mid-level
Quick Apply

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Electronic Services Representative

Boston Firefighters Credit Union -
Milton, MA

Quick Apply

Job Details

Full-time
$51,875.91 - $77,813.87 a year
11 days ago

Benefits

Health insurance
Dental insurance
401(k)
Tuition reimbursement
Paid time off
Parental leave
Vision insurance
401(k) matching
Life insurance

Qualifications

Some college
Active listening
Spreadsheets
Research
Windows
High school diploma or GED
Attention to detail
Task prioritization
Productivity software

Full Job Description

Position Overview

The Electronic Services Representative performs a variety of back-office operational and electronic banking functions that support credit union members, frontline staff, accounting staff, and the Electronic Services Department. This position is responsible for overseeing daily digital banking operations, ACH and payment processing, debit card administration, fraud mitigation, account maintenance, and transaction research. The Electronic Services Representative ensures accurate and timely processing, maintains compliance with internal procedures and regulatory requirements, minimizes operational risk, and delivers exceptional service to members and employees.

Key Responsibilities

· Accurately process and research ACH, check, and EFT exceptions and adjustments by established deadlines daily.

· Review and process ACH retail transfers daily.

· Review, process, and research ACH and check returns, ensuring timely resolution

· Provide support for fraud claims, investigations and adjustments involving debit cards, Zelle®, P2P payments, check fraud and other electronic payment channels.

· Manage debit card services, including card ordering, maintenance, replacement, and research related to member accounts and card activity.

· Research and process adjustments related to electronic funds transfer (EFT) errors.

· Process payroll and payroll changes for designated employee groups.

· Review operational reports, perform quality control reviews, maintain accurate records, and identify opportunities for process improvement

· Review and decision mobile deposit transactions submitted through Ensenta, ensuring compliance with credit union policies and risk guidelines.

· Review, verify, decision, and process online account applications.

· Support front-line staff as needed with member inquiries.

· Serve as the primary point of contact for member questions regarding electronic services, including online banking, mobile banking, debit cards, ACH transactions, and digital payment services.

· Assist the Accounting Department with research, reconciliation, and adjustments involving ACH, debit card and check transactions

· Cross-train in department functions to provide operational support and ensure business continuity.

· Participate in electronic services training sessions, webinars, and continuing education to remain current on industry regulations, products, and best practices.

· Perform other duties as assigned.

Qualifications

· Two or more years experience in a financial institution with a working knowledge of electronic payment systems.

· A high school diploma or the equivalent. Some post-secondary education preferred.

· Strong understanding of Windows and Microsoft Office (emphasis on Excel).

· Experience preferred with: Insight, Fiserv Card Services, Ensenta, Ibanking Admin, Partnercare and Compass

Personal Attributes

· Detail Oriented: Prioritize accuracy, thoroughness, and organization

· Communictive: Active listening and clear and concise communication

· Reliable: Consistently dependable, trustworthy, and able to be counted upon to perform as expected

· Organizational: Excels at planning, structuring tasks, and maintaining efficiency

Pay: $51,875.91 - $77,813.87 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
Life insurance
Paid time off
Parental leave
Tuition reimbursement
Vision insurance

Work Location: In person

Quick Apply

Refine Your Search

credit union jobs in boston, ma

Electronic Services Representative

Quality Control Specialist

Teller (Part-Time 20-25 hours per week) Revere, MA

Administrative Assistant

Deposit Operations Representative

Operations Service Specialist -Deposit Operations

Desktop Support Specialist/Helpdesk

Financial Crimes Specialist

MSR (Member Service Representative)

Operations Representative

Staff Accountant I

Residential Processor/Jr. Underwriter

Retail Operations Specialist

Talent Acquisition Specialist II

Member Experience Specialist II, Branches

HR Generalist (People & Culture Business Partner I)

Member Services Associate

Member Service Specialist part time

Director, Member Services

Deposit Operations Assistant Manager

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