Top 234 Customer relations representative Jobs in Boston, Ma

Customer Service Representative I
Massachusetts Property Insurance Underwriting Association —Boston, MA
- $52,800 - $79,800 a year
- Full-time
- Hybrid work
- Computer literacy
- Writing skills
- Office
- Health insurance
- Dental insurance
Quick Apply
Customer Service Clerk
City of Newton —Newton, MA
- $52,687 - $70,806 a year
- Extended hours
- Computer literacy
- Office
- Residential
- Paid holidays
- Disability insurance
2d
General Manager - Competitive pay, PLUS BONUS! #2410 (6040)
Qdoba —Wellesley, MA
- $65,000 - $70,000 a year
- Full-time
- Sales
- Writing skills
- Mid-level
- Wellness program
- Health savings account
Quick Apply
2d
Director of Social Services
Care One —Brookline, MA
- $85,000 - $110,000 a year
- Full-time
- Skilled nursing facility
- Customer service
- Master's degree
Quick Apply
10d
Director of Social Services
Care One —Lowell, MA
- $85,000 - $110,000 a year
- Full-time
- Skilled nursing facility
- Customer service
- Master's degree
Quick Apply
Sales Representative
MariMed —Boston, MA
- $60,000 - $80,000 a year
- Weekends as needed
- Background check
- Sales
- Merchandising
- Health insurance
- Dental insurance
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Funeral Director/Outside Sales Advisor-**$2,500 Sign on BONUS**
Neptune Cremation Service —Boston, MA
- $85,000 - $100,000 a year
- Full-time
- Hybrid work
- Mid-level
- Driver's License
- Driving
- COVID-19 protective measures
- Health savings account
Quick Apply
Leasing Manager - Malden Square
Simpson Housing LLLP —Malden, MA
- $22.73 - $30.69 an hour
- Weekends as needed
- Mid-level
- Office
- 3 years
- AD&D insurance
- Paid holidays
Director of Social Services
Care One —Weymouth, MA
- $85,000 - $110,000 a year
- Full-time
- Skilled nursing facility
- Customer service
- Master's degree
Quick Apply
12d
Assistant Director of Social Services
Care One —Wilmington, MA
- $75,000 - $85,000 a year
- Full-time
- Skilled nursing facility
- Mid-level
- Master's degree
Quick Apply
Showroom Sales Representative
Yale Appliance —Hanover, MA
- $85,000 - $100,000 a year
- Full-time
- Sales
- Customer service
- Criminal background check
- Profit sharing
- Health savings account
Quick Apply
Assistant Director of Social Services
Care One —Concord, MA
- $75,000 - $85,000 a year
- Full-time
- Skilled nursing facility
- Mid-level
- Master's degree
Quick Apply
Property Manager - Graduate Junction
American Campus Communities —Cambridge, MA
- $90,000 a year
- Full-time
- Residential
- 3 years
- Bachelor's degree
- Paid parental leave
- Health savings account
Quick Apply
Hybrid Veterinary Technician / Customer Service Representative (CSR) - (full-time)
Framingham Animal Hospital —Framingham, MA
- $18 - $26 an hour
- Full-time
- Background check
- Computer literacy
- Mid-level
- Profit sharing
- Continuing education credits
Quick Apply
Project Manager
Bald Hill Builders —Walpole, MA
- 8 hour shift
- Clean driving record
- Construction site
- 5 years
- Health insurance
- Dental insurance
Quick Apply
Project Manager
Consigli Construction —Boston, MA
- $113,000 - $155,000 a year
- Full-time
- Customer service
- 5 years
- Engineering
Quick Apply
Massachusetts Supervisor - Driving
Metropolis Technologies —Boston, MA
- $21 an hour
- Part-time
- Clean driving record
- Mid-level
- High school diploma or GED
9d
HR Business Partner (HRBP)
Inform Diagnostics Inc —Needham, MA
- $80,000 - $90,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- 5 years
Quick Apply
Supervisor - Boston (Macy's Finish Line)
Finish Line —Boston, MA
- $17 an hour
- 8 hour shift
- Background check
- 18 years or older
- Merchandising
- Health insurance
- Dental insurance
Quick Apply
12d
Team Member/Cook (2365)
Qdoba —Mansfield, MA
- $16.00 - $16.50 an hour
- Part-time
- Fast casual restaurant
- High school diploma or GED
- Conflict management
- Wellness program
- Health savings account
Quick Apply
2d

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Customer Service Representative I

Massachusetts Property Insurance Underwriting Association
Boston, MA

Quick Apply

Job Details

Full-time
$52,800 - $79,800 a year

Benefits

Health insurance
Dental insurance
401(k)
Vision insurance
401(k) matching

Qualifications

Computer operation
Interpersonal skills
Computer literacy
Writing skills
High school diploma or GED
Attention to detail
Vendor communication
Cross-functional communication

Full Job Description

Massachusetts Property Insurance Underwriting Association is looking for a Customer Service Representative to join our Underwriting Department. This position reports to the Customer Services Supervisor and has no supervisory responsibilities.

This position is responsible for providing assistance to agents and customers in obtaining property insurance and resolving underwriting problems. This position has final underwriting approval for all policies within its designated limits of authority.

JOB REQUIREMENTS:

This position requires a high school diploma/equivalency. Strong verbal and written communication skills are needed to communicate with colleagues, clients and/or vendors and an ability to express ideas and concepts clearly is required. Must have a willingness to work as part of a team, sharing information and learning from colleagues. Strong analytical skills and a high level of accuracy and attention to detail are crucial. Must be able to work independently, have computer proficiency and maintain confidentiality. Prior insurance experience and knowledge claims procedure are helpful, but not necessary.

RESPONSIBILITIES:

Maintain understanding of policy (ISO Eligibility) MPIUA & RIJRA underwriting guidelines.
Maintain basic knowledge of policy coverages including of policy endorsement coverage.
Provision of same day insurance through the Association’s Immediate Coverage Program, via web, fax, mail, and in person at the front counter.
Service of all MPIUA/RIJRA applicants and insureds through prompt, accurate courteous service ensuring the highest level of satisfaction. Maintain a favorable public relations image.
Contribution to policy issuance through completion of applications and reception of premiums.
Canapprove applications and issue up to their assigned limit.
Can decide on policy changes (endorsement requests) up to assigned policy limits.
Maintenance of MPIUA/RIJRA underwriting workflow through expeditious and thorough resolution of customer problems.
Review of property inspections to determine values and insurability, including the declination and amendment of coverage when necessary.
Ability to process payments for immediate coverage binders issued at the front counter.
Reviews replacement cost estimators completed by producer and inspector to confirm accuracy.
Maintains daily telephone contact with insureds, brokers and agents pertaining to such things as the status of an application or reason for rejecting an application.
Make decisions on phones on how to handle underwriting and payment matters.
Interact with Underwriters to resolve more complex underwriting and payment issues.
Advises producers of new products and procedures during phone inquiries ensuring proper roll out.
Accurate keying of policy abstract through understanding of coding procedures.
Approve insurance coverages within designated limits of authority.
Coordination of workflow to ensure issuance of items in order of priority.
Maintenance of weekly work condition reports.
All other duties and projects as assigned.

ACTIVITIES REQUIRED TO PERFORM ESSENTIAL FUNCTIONS:

To complete the essential functions of this position in a complete and timely fashion, the person must be able to:

Must be able to remain in a stationary position 100% of the time.
Needs to occasionally move about the office to access documents, office machinery, interact with team members, attend meetings, etc.
Operate a computer and other office productivity equipment as needed to meet the requirements of this position.
Read and create both physical and electronic documents.
Effectively communicate with employees, customers, vendors, and other internal and/or external business partners on the telephone, in writing and in person.
Think analytically, concentrate on assigned tasks, observe, and remember detail, and make decisions sufficient to meet the requirements of this position.
Ability to travel as needed to meet the requirements of this position.

We offer an excellent benefits package, a matching 401(k) program, pension program, and we are conveniently located in Government Center.

Posted range is not a guarantee of any particular wage or salary ultimately offered to a candidate. Salary or wage range represents estimates based on typical candidates hired and that various factors may reflect the actual salary or wage offered.

For more information about Massachusetts Property Insurance, please visit our website at www.mpiua.com. Interested applicants should send resumes via e-mail.

We are an Equal Opportunity Employer. The Association will give fair and equal consideration to all applicants regardless of race, color, religion, sex, marital status, parental status, national origin, ancestry, sexual orientation, gender identity or expression, pregnancy or pregnancy-related conditions, military service, veteran status, age, disability, genetic information, natural or protective hairstyle, prior psychiatric treatment, use of family and medical leave, or any other characteristic protected by relevant federal, state and local laws, except where a good faith occupational qualification applies.

Job Type: Full-time

Pay: $52,800.00 - $79,800.00 per year

Benefits:

401(k)
Dental insurance
Health insurance
Vision insurance

Work Location: Hybrid remote in Boston, MA 02108

Quick Apply

Refine Your Search

customer relations representative jobs in boston, ma

Customer Service Representative I

Customer Service Clerk

General Manager - Competitive pay, PLUS BONUS! #2410 (6040)

Director of Social Services

Director of Social Services

Sales Representative

Funeral Director/Outside Sales Advisor-$2,500 Sign on BONUS

Leasing Manager - Malden Square

Director of Social Services

Assistant Director of Social Services

Showroom Sales Representative

Assistant Director of Social Services

Property Manager - Graduate Junction

Hybrid Veterinary Technician / Customer Service Representative (CSR) - (full-time)

Project Manager

Project Manager

Massachusetts Supervisor - Driving

HR Business Partner (HRBP)

Supervisor - Boston (Macy's Finish Line)

Team Member/Cook (2365)

I want to receive the latest job alert for customer relations representative in boston, ma

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