Top 417 Customer service desk associate Jobs in Boston, Ma

Front Desk Agent
Apex Concierge Services Inc —Boston, MA
- $21 - $23 an hour
- Part-time
- Computer literacy
- Residential
- High school diploma or GED
- Paid holidays
- Paid time off
Quick Apply
Receptionist
SHERRILL HOUSE INC —Boston, MA
- $21.50 - $25.00 an hour
- Part-time
- Word processing
- Maintenance
- High school diploma or GED
- Free parking
Quick Apply
Front Desk Associate - AC Hotel Boston Downtown
Colwen Management Inc —Boston, MA
- $24 - $25 an hour
- Weekends as needed
- Spanish
- English
- Hotel
- Health insurance
- Dental insurance
Quick Apply
Reservations Agent - Hotel Commonwealth
Sage Hospitality —Boston, MA
- $31 an hour
- Weekends as needed
- Computer literacy
- No experience needed
- English
- Commuter assistance
- Health insurance
Front Desk Associate
Meco Hotels —Boston, MA
- $18 - $20 an hour
- Weekends as needed
- Hotel
- In-person
- 1 year
- Health insurance
- Dental insurance
Customer Service & Retail Front Desk Associate - Shop#353 - 825 Main St
Auto Glass Now —Waltham, MA
- $15.70 - $26.90 an hour
- Full-time
- Spanish
- Computer literacy
- No experience needed
- Paid training
- Paid holidays
Concierge Associate
DeVane & Associates Hospitality Group —Boston, MA
- $25 - $30 an hour
- Full-time
- Customer service
- High school diploma or GED
- US work authorization
- Commuter assistance
- Health insurance
Quick Apply
7d
Cashier
Home Depot —Boston, MA
- $19 - $20 an hour
- 1 year
- Entry level
Patient Service/Front Desk Coordinator
MyEyeDr. —Boston, MA
- $15.45 - $20.15 an hour
- Weekends as needed
- Administrative experience
- Computer skills
- Communication skills
- Paid holidays
- Health insurance
Receptionist The Residence at Watertown Square
LCB Senior Living —Watertown, MA
- $21 - $23 an hour
- Temporary
- Ability to walk for extended periods
- Word processing
- Computer literacy
- Paid holidays
- Dental insurance
Quick Apply
9d
Receptionist/Front Desk
Cambridge Health Alliance —Cambridge, MA
- Temporary
- Hospital
- High school diploma or GED
- Clinic
- Health insurance
- Flexible schedule
16h
Front Desk Associates, Chestnut Hill
Equinox —Newton, MA
- $15 an hour
- Part-time
- Computer literacy
- High school diploma or GED
- Ability to lift 50 pounds
Quick Apply
1d
Receptionist [administrative]
Senior Living Residences —Cambridge, MA
- From $20.32 an hour
- Part-time
- Residential
- Entry level
- Commuter assistance
- Paid holidays
Quick Apply
Front Desk Concierge (Floater)
Stratton Amenities —Boston, MA
- $18 - $19 an hour
- Weekends as needed
- Mid-level
- Residential
- High school diploma or GED
- Health insurance
- Dental insurance
Dental Hygienist
Brookline Dental Associates —Brookline, MA
- From $60 an hour
- Part-time
- CPR Certification
- Dental office
- OSHA
- Health insurance
- Dental insurance
Quick Apply
1d
Retail Merchandising Field Specialist
Channel Partners —Watertown, MA
- $19 an hour
- Part-time
- 18 years or older
- Customer service
- Merchandising
- Paid training
- 401(k)
Help Desk Technician Tier 2
New England Center for Children Inc —Southborough, MA
- $55,000 - $65,000 a year
- Weekends as needed
- Mid-level
- Office
- Windows
- Health insurance
- Tuition reimbursement
Quick Apply
Patient Care Associate (PCA) - Experienced Front Desk
Pediatrics West —Westford, MA
- $22 - $24 an hour
- Weekends as needed
- Background check
- Private practice
- Customer service
- Health insurance
- Dental insurance
Quick Apply
Retail Operations Team Member
Nouria Energy Services, Inc. —Danvers, MA
- Part-time
- 18 years or older
- English
- Ability to lift 50 pounds
Quick Apply
10d
Retail Operations Team Member
Nouria Energy Services, Inc. —Wakefield, MA
- From $17 an hour
- Part-time
- 18 years or older
- English
- Ability to lift 50 pounds
Quick Apply
7d

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customer service desk associate jobs near boston, ma

Front Desk Agent

Apex Concierge Services Inc -
Boston, MA

Quick Apply

Job Details

Part-time | Full-time
$21 - $23 an hour

Benefits

Paid holidays
Paid time off

Qualifications

Computer operation
Property management tools
High school diploma or GED
Productivity software

Full Job Description

Description:

Apex Concierge Services INC is seeking a hospitality-driven Guest Services Associate to support one of our luxury residential communities in Boston, MA.

This role is ideal for individuals with experience in hospitality, hotels, restaurants, guest relations, food and beverage service, customer experience, or front desk operations who enjoy creating welcoming and memorable experiences for others.

As part of our concierge and hospitality team, you will serve as a key point of contact for residents, visitors, vendors, and guests while helping maintain a professional, organized, and service-focused environment.

Key Responsibilities

Deliver exceptional hospitality and customer service to residents, guests, and visitors
Create a welcoming arrival experience at the front desk and lobby area
Respond to resident requests and guest inquiries professionally through phone, email, and in-person communication
Manage deliveries, packages, guest access, and visitor coordination
Support daily building operations and resident services
Coordinate amenity reservations, scheduling, and community communications
Maintain accurate shift reports, activity logs, and front desk documentation
Partner with property management and maintenance teams to resolve service requests efficiently
Monitor common areas and assist with building safety procedures and emergency protocols
Maintain a polished, clean, and organized hospitality environment throughout each shift
Provide recommendations for local restaurants, transportation, entertainment, and Boston attractions

Qualifications

Previous hospitality, hotel, restaurant, concierge, front desk, or guest services experience preferred
Strong communication and interpersonal skills
Professional appearance and positive attitude
Ability to multitask and stay organized in a fast-paced service environment
Reliable attendance and punctuality required
Comfortable using email, scheduling systems, and basic computer programs
Flexible availability including evenings, weekends, and holidays may be required

Why Join Apex Concierge Services?

Competitive hourly pay
Paid time off and holiday pay
Supportive team environment
Growth opportunities within hospitality and property management
Work in premier luxury residential communities throughout Boston

If you are passionate about hospitality, resident satisfaction, and creating exceptional guest experiences, we encourage you to apply today.

Submit your resume to be considered for this Concierge opportunity with Apex Concierge Services INC.

Requirements:

Required:

High school diploma or equivalent
1+ year of customer service, hospitality, or front desk experience
Professional demeanor and excellent communication skills
Tech-savvy; comfortable using email, Microsoft Office, and/or property management systems
Reliable, punctual, and able to work flexible shifts (including evenings/weekends)
Ability to remain calm and composed under pressure

Preferred:

Experience in residential or hotel concierge roles
Familiarity with Boston neighborhoods, transportation, and cultural attractions

Quick Apply

Refine Your Search

customer service desk associate jobs in boston, ma

Front Desk Agent

Receptionist

Front Desk Associate - AC Hotel Boston Downtown

Reservations Agent - Hotel Commonwealth

Front Desk Associate

Customer Service & Retail Front Desk Associate - Shop#353 - 825 Main St

Concierge Associate

Cashier

Patient Service/Front Desk Coordinator

Receptionist The Residence at Watertown Square

Receptionist/Front Desk

Front Desk Associates, Chestnut Hill

Receptionist [administrative]

Front Desk Concierge (Floater)

Dental Hygienist

Retail Merchandising Field Specialist

Help Desk Technician Tier 2

Patient Care Associate (PCA) - Experienced Front Desk

Retail Operations Team Member

Retail Operations Team Member

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