Top 47 Customer service representative/dispatcher Jobs in Boston, Ma

Chair Car Dispatcher
Alternative Transportation Systems (ATS) —Wilmington, MA
- $47,000 - $65,000 a year
- Weekends as needed
- Computer literacy
- Mid-level
- Office
- Health insurance
- Dental insurance
Quick Apply
Customer Service Representative
RoadOne IntermodaLogistics —Randolph, MA
- $21 an hour
- Full-time
- Background check
- Pass drug screening
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
18h
Dispatcher
Transdev —Dorchester, MA
- $30.44 an hour
- Full-time
- Background check
- Computer literacy
- Pass drug screening
- Paid holidays
- Disability insurance
12h
Emergency Telecommunications Dispatcher I (ETD1)
City of Newton —Newton, MA
- $61,925 - $83,221 a year
- Overtime
- Background check
- Customer service
- Writing skills
- Paid holidays
- Disability insurance
HVAC Service Dispatcher
Townsend Energy —Danvers, MA
- $23.00 - $31.25 an hour
- Full-time
- Mid-level
- Office
- Residential
- Health savings account
- AD&D insurance
Quick Apply
Logistics Coordinator / Dispatcher
Vital Delivery Solutions —Boston, MA
- $18 - $21 an hour
- Full-time
- Clean driving record
- Ability to lift 50 pounds
- Driver's License
- Paid holidays
- Health insurance
Quick Apply
Customer Service Representative
Sila Services —Stoneham, MA
- Full-time
- Computer literacy
- Plumbing
- Organizational skills
- Paid training
- Paid holidays
Quick Apply
1d
Service Dispatcher
Control Technologies, Inc. —Peabody, MA
- $25 an hour
- Full-time
- Word processing
- Mid-level
- Office
- Disability insurance
Quick Apply
Security Analyst (CCTV/Alarm Monitoring)
Securitas Security Services —Boston, MA
- $22 - $24 an hour
- Full-time
- Office
- Entry level
- Paid holidays
- Disability insurance
Assistant General Manager- Readville
Transdev —Roxbury, MA
- $94,000 - $117,000 a year
- Full-time
- Background check
- Customer service
- Pass drug screening
- Disability insurance
- Health insurance
10d
Office Assistant – Dispatcher
Recruit4HVAC —Danvers, MA
- $23 - $31 an hour
- Full-time
- Mid-level
- Office
- Administrative experience
- Health savings account
- Paid holidays
Quick Apply
7d
Store PUD Courier
FedEx Office —Boston, MA
- $20.75 - $25.41 an hour
- Full-time
- Local
- High school diploma or GED
- Driver's License
3d
Transportation Agent
Mass Convention CenterAuthority —Boston, MA
- $22.15 an hour
- Part-time
- Driver's License
- Outdoor work
- Entry level
Quick Apply
Mobile Security Officer - Northern Boston, MA
Securitas Security Services —Somerville, MA
- $25 an hour
- Weekends as needed
- Clean driving record
- Ability to walk for extended periods
- Military
- Paid training
- Paid holidays
3d
Communications Supervisor
Armstrong Ambulance —Arlington, MA
- $28 - $37 an hour
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
Quick Apply
9d
Mobile Phlebotomist
TridentCare —Boston, MA
- $0.01 - $999.00 an hour
- Overtime
- Clean driving record
- Nursing home
- Inventory management
- Mileage reimbursement
- Paid holidays
Quick Apply
Chair Car Driver - Boston Area (Full Time)
CATALDO AMBULANCE SERVICE —Malden, MA
- $17 - $23 an hour
- Multiple hires
- Background check
- CPR Certification
- Customer service
- Paid training
- Health insurance
Quick Apply
Airport Ramp Tower Supervisor
Gate Group —Boston, MA
- $55,000 - $57,000 a year
- Full-time
- Computer literacy
- Research
- Mid-level
- Commuter assistance
- Disability insurance
Quick Apply
CDL B - Delivery Truck Driver (Part-Time)
Gold Star Foods —Canton, MA
- $26 an hour
- Part-time
- CDL B
- English
- CDL A
Quick Apply
Part-Time Mobile Security Officer -Worcester/Central MA
Securitas Security Services —Southborough, MA
- $25 an hour
- Part-time
- Clean driving record
- Ability to walk for extended periods
- Military
- Paid training
- Paid holidays
3d

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customer service representative/dispatcher jobs near boston, ma

Chair Car Dispatcher

Alternative Transportation Systems (ATS) -
Wilmington, MA

Quick Apply

Job Details

Full-time
$47,000 - $65,000 a year

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
401(k) matching
Flexible schedule

Qualifications

Associate's degree

Full Job Description

Summary:

The Dispatcher is responsible for

· Scheduling and dispatching drivers in an efficient manner

· Ensures that all transportation requests are completed and logged

· Maintaining records, logs, and schedules of trip requests

· Prepares reports on daily dispatch operations

· Contacts drivers, passengers, medical offices and others by phone

Qualification Requirements

To perform this job successfully, an individual must be able to satisfactorily perform each essential duty. Individual must also have high performance standards, initiative, excellent communication skills, and positive, professional attitude and appearance

The requirements listed below are representative of the knowledge, skill, and/or ability required.

Education and/or Experience

Bachelor's degree ideal

Associated degree preferred.

Proficiency in Data entry, Microsoft Office, 1-2 years Customer Service preferred

Essential Duties and Responsibilities

· Utilize software system to schedule trips, assign routes and manage changes

· Working knowledge of service area geography major travel routes

· Exhibit clear, concise written and verbal skills

· Present a friendly, helpful, knowledgeable demeanor to internal and external associates, vendors, and others at all levels

· Use a "two-way radio", multi-line telephone and fax machine

· Handle incoming telephone calls and radio traffic promptly and professionally

· Learn to guide anxious, undirected callers

· Provide appropriate information regarding estimated time of arrival

· Make timely & accurate entries/ coding in the computer system

· Monitor the routes for on-time pickups/drop-offs

· Ensure all vehicles return to base at the end of the route

· Ensure proper turnover to relieve dispatcher at the end-of-shift

Travel requirement (as a percent): <5% for occasional meetings

Pre-Employment Requirements

Must submit to drug testing and a criminal background check

Physical Requirements

Must be able to work different shifts and or a flexible work schedule as needed
Work is mostly accomplished indoors and in air conditioned or well-ventilated facilities
Work is performed in an office or in a cubicle space equipped with a telephone and computer
The employee is generally subjected to long periods spent sitting, typing, or looking at a computer screen

Hours

Flexibility in availability is important, especially availability on weekends and evenings as well as weekdays. Hours vary.

EOE of Minorities/Females/Veterans/Disability

Additional Compensation:

Other forms

Benefits:

Retirement plan
Health insurance
Dental insurance
Paid time off
Flexible schedule

Job Type: Full-time

Pay: $47,000.00 - $65,000.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
Paid time off
Vision insurance

Education:

Associate (Required)

Experience:

Scheduling or Dispatching: 3 years (Required)

Work Location: In person

Quick Apply

Refine Your Search

customer service representative/dispatcher jobs in boston, ma

Chair Car Dispatcher

Customer Service Representative

Dispatcher

Emergency Telecommunications Dispatcher I (ETD1)

HVAC Service Dispatcher

Logistics Coordinator / Dispatcher

Customer Service Representative

Service Dispatcher

Security Analyst (CCTV/Alarm Monitoring)

Assistant General Manager- Readville

Office Assistant – Dispatcher

Store PUD Courier

Transportation Agent

Mobile Security Officer - Northern Boston, MA

Communications Supervisor

Mobile Phlebotomist

Chair Car Driver - Boston Area (Full Time)

Airport Ramp Tower Supervisor

CDL B - Delivery Truck Driver (Part-Time)

Part-Time Mobile Security Officer -Worcester/Central MA

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