Top 5 Desktop support technician ii Jobs in Boston, Ma

Level 2 Support Technician
Compucom Staffing —Woburn, MA
- $23.25 - $31.00 an hour
- Ability to walk for extended periods
- Mid-level
- Office
- Paid parental leave
- Health savings account
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Information Technology Site Support Tech II
Chewy —Boston, MA
- $27.40 - $41.10 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Inventory management
- Paid holidays
- Health insurance
2d
Senior Help Desk Technician II
Contact Government Services, LLC —Boston, MA
- $108,000 - $156,000 a year
- Full-time
- Hybrid work
- Mid-level
- Office
- Databases
- Health insurance
- Dental insurance
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Service Desk Technician II (Secret Clearance)
Red River —Lexington, MA
- Full-time
- Mid-level
- Office
- Windows
IT Service Desk Technician II
Materion Services Inc —Newton, MA
- $27.93 - $36.64 an hour
- Full-time
- Azure
- Computer Science
- 5 years
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3d

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Information Technology Site Support Tech II
Chewy —Boston, MA
Research and develop new standard hardware and software for use in the enterprise environment. Team members may be eligible for paid sick and family leave in…
$27.40 - $41.10 an hour
2d
Beaker Applications Analyst II
Mass General Brigham Incorporated —Somerville, MA
Excellent written and verbal communication skills, including the ability to explain technical information to both technical and non-technical audiences.
$75,275.20 - $109,553.60 a year
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Level 2 Support Technician

Compucom Staffing -
Woburn, MA

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Job Details

Temp-to-hire
$23.25 - $31.00 an hour

Benefits

Paid parental leave
Health savings account
AD&D insurance
Paid holidays
Health insurance
Dental insurance
Flexible spending account
Paid time off
Parental leave
Employee assistance program
Vision insurance
Life insurance

Qualifications

Customer support ticket management
Ticketing system technical support

Full Job Description

At CompucomStaffing, you’re more than just a number. Our employee relationship managers support you throughout your engagement, providing career guidance and reemployment assistance.

Our client is currently seeking a qualified Level 2 Support Technician to join their team onsite in Woburn, MA and provide end-user support. This is a long term contract opportunity.

The ideal candidate must have experience with Windows 10 and 11 as well as ticketing system experience (preferably ServiceNow). The candidate must also have excellent communication and interpersonal skills. Candidates with manufacturing or supply chain environment experience a plus. Day shift schedule and must be willing to work some OT and after-hours.

Duties and Responsibilities:

Deliver a deskside service to the client for support on laptop / desktop related hardware / software break fix incidents
Deploy, configure, and support mobile devices, printers, RF Scanners, and standard productivity software, for internal users at the site
Provide support with the activities related to the configuration and installation of desktops, including patch updates and hardware replacements
Provide support for the PC grade UPS (Uninterruptable Power Supply)
Provide "Smart Hands” support related to the access points and switches based on the SOP (Standard Operating Procedure) provided or as per guided by the client IT team
Assist client's IT team with network and infrastructure initiatives, including hardware and systems administration
Participate in meetings and planning sessions related to the maintenance, upgrade, infrastructure inventory and risk assessment, and disaster recovery related activities at the site
Take appropriate action in the event of non-compliance with security requirements as guided by the client IT support teams
Asset tagging and updating asset database based on the SOP (Standard Operating Procedure) provided by client

Skills and Qualifications:

Must be able to lift up to 25 lbs. solo and 50 lbs. with a partner
May be required to walk / sit / stand / crawl / kneel for extended periods
Previous manufacturing experience is preferred but not required
Excellent communication skills
Passionate about helping others with technology and going above and beyond for end-users

Wage Range:
The rate for this position is between $23.25 - $31.00 per hour, unless local minimum wage is higher. Factors which may affect starting pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate.

Benefits:
The Company offers a comprehensive benefit package that you can elect into including but not limited to the following benefits, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, life insurance, AD&D insurance, disability plans, Employee Assistance Program, paid holidays (up to 6 days annually), paid time off (minimum of 10 days annually), paid parental leave (minimum of 10 days annually), 401(k), FSA/HSA pre-tax benefits.

The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.

W2 only, no Corp to Corp.

Equal Employment Opportunity: CompucomStaffing™, a division of CompuCom® Systems, Inc., is an Equal Opportunity Employer. We provide IT staffing services and solutions to Fortune 1000 companies as well as small and medium business. For more information, visit www.compucom.com.

Work Authorization: Candidates must be authorized to work in the United States without the need for current or future employer sponsorship.

Arizona Applicants: TO THE EXTENT REQUIRED BY APPLICABLE LAW, THE COMPANY MAINTAINS A SMOKE-FREE WORKPLACE.

California Residents: PLEASE REVIEW THE CALIFORNIA CONSUMER PRIVACY ACT NOTICE.

We will consider for employment all qualified applicants, including those with criminal histories, arrest, and conviction records in a manner consistent with the requirements of applicable state and local laws. This includes the City of Los Angeles Fair Chance Initiative for Hiring Ordinance as well as the San Francisco Fair Chance Ordinance.

Maryland Applicants: UNDER MARYLAND LAW, AN EMPLOYER MAY NOT REQUIRE OR DEMAND, AS A CONDITION OF EMPLOYMENT, PROSPECTIVE EMPLOYMENT OR CONTINUED EMPLOYMENT, THAT AN INDIVIDUAL SUBMIT TO OR TAKE A LIE DETECTOR OR SIMILAR TEST. AN EMPLOYER WHO VIOLATES THIS LAW IS GUILTY OF A MISDEMEANOR AND SUBJECT TO A FINE NOT EXCEEDING $100.

Massachusetts Applicants: IT IS UNLAWFUL IN MASSACHUSETTS TO REQUIRE OR ADMINISTER A LIE DETECTOR TEST AS A CONDITION OF EMPLOYMENT OR CONTINUED EMPLOYMENT. AN EMPLOYER WHO VIOLATES THIS LAW SHALL BE SUBJECT TO CRIMINAL PENALTIES AND CIVIL LIABILITY.

Rhode Island Applicants: THE COMPANY IS SUBJECT TO CHAPTERS 29-38 OF TITLE 28 OF THE GENERAL LAWS OF RHODE ISLAND, AND IS THEREFORE COVERED BY THE STATE’S WORKERS’ COMPENSATION LAW.

#INDCCStaffing

On-Camera Video Interview Notice:

Candidates selected to interview must participate in live, on-camera video interviews for identity verification and assessment purposes. Interviews will be recorded where permitted by law. Participation and consent to applicable recording requirements are required to continue in the hiring process. Failure to participate in required on-camera interviews may result in removal from further consideration for employment.

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desktop support technician ii jobs in boston, ma

Level 2 Support Technician

Information Technology Site Support Tech II

Senior Help Desk Technician II

Service Desk Technician II (Secret Clearance)

IT Service Desk Technician II

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