Top 118 Direct support manager Jobs in Boston, Ma

Customer Success Manager - Boston
Datadog —Boston, MA
- $89,000 - $118,000 a year
- Hybrid work
- 5 years
- Office
- Contracts
- Employee stock purchase plan
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Clinical Supervisor
Wayside Youth & Family Support Network —Lowell, MA
- $75,000 - $85,000 a year
- Full-time
- LMFT
- Customer service
- Mid-level
- Paid holidays
- Health insurance
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5d
Center Clinical Manager
Community Autism Services —Brockton, MA
- $90,000 - $115,000 a year
- Full-time
- 5 years
- Clinic
- Doctor of Philosophy
- Health insurance
- Dental insurance
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SCO Social Services + SDOH Supervisor
Element Care —Lynn, MA
- $85,000 - $105,000 a year
- Full-time
- 5 years
- Mentoring
- Recruiting
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12d
House Manager - $27-$30/hr & $2,000 sign-on bonus!
Needs Center —Boxford, MA
- $27 - $30 an hour
- Overtime
- Mid-level
- Residential
- 2 years
- 403(b) matching
- Paid holidays
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Day Habilitation Site Manager
Vinfen —Brighton, MA
- $56,228.43 a year
- Full-time
- Background check
- Clean driving record
- Residential
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Residential Manager
Jewish Family & Children's Service, Greater Boston —Newton, MA
- $62,000 - $63,000 a year
- Full-time
- Microsoft Outlook
- Mid-level
- Residential
- Health insurance
- Dental insurance
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16h
Day Habilitation Site Manager
Vinfen —Rockland, MA
- $56,228.43 a year
- Full-time
- Background check
- Clean driving record
- Residential
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Assistant Manager/Sales Associate - Manufacturing
Confidential —Hanover, MA
- $24 - $28 an hour
- Full-time
- Background check
- Microsoft Excel
- Microsoft Outlook
- Health insurance
- Dental insurance
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House Manager - $26-$29/hr + $1,500 sign-on bonus!
Needs Center —Tewksbury, MA
- $26 - $29 an hour
- Overtime
- Clean driving record
- Mid-level
- Residential
- 403(b) matching
- Paid holidays
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Case Manager - Day Supports
Advocates —Ashland, MA
- From $19.50 an hour
- Full-time
- CPR Certification
- Computer literacy
- English
Residential Manager
Delta Projects, Inc. —Sharon, MA
- $57,200 - $60,112 a year
- Full-time
- Background check
- Mid-level
- Residential
- 403(b) matching
- Disability insurance
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Residential Manager
Delta Projects, Inc. —Norfolk, MA
- $57,200 - $60,112 a year
- Full-time
- Background check
- Mid-level
- Residential
- 403(b) matching
- Disability insurance
Quick Apply
Residential Manager
Delta Projects, Inc. —Dedham, MA
- $57,200 - $60,112 a year
- Full-time
- Mid-level
- Residential
- High school diploma or GED
- 403(b) matching
- Disability insurance
Quick Apply
Care Manager (Brockton, MA)
Nonotuck Resource Associates, Inc. —Brockton, MA
- $60,000 - $62,000 a year
- Weekends as needed
- Hybrid work
- Background check
- Experience working with individuals with disabilities
- Mid-level
- Profit sharing
- Mileage reimbursement
Supervisor, AMI Support (Hybrid Schedule)
Eversource Energy Service Company —Westwood, MA
- $119,350 - $132,610 a year
- Extended hours
- Hybrid work
- Microsoft Excel
- 5 years
- System design
Residential Support Manager- Residential Living
Bridgewell —Peabody, MA
- $60,000 - $63,000 a year
- Full-time
- Experience working with individuals with disabilities
- Writing skills
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Assistant Program Manager (661)
Lifeworks, Inc. —Norwood, MA
- $67,276 a year
- Full-time
- Background check
- Mid-level
- Residential
- 403(b) matching
- Disability insurance
Quick Apply
Program Manager (620)
Lifeworks, Inc. —Westwood, MA
- $73,855 a year
- Full-time
- Background check
- Mid-level
- Residential
- 403(b) matching
- Disability insurance
Quick Apply
Yawkey House, Assistant Supervisor
PINE STREET INN INC —Boston, MA
- $25.12 - $34.00 an hour
- Overnight shift
- Spanish
- Microsoft Outlook
- English
Quick Apply

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direct support manager jobs near boston, ma

Customer Success Manager - Boston

Datadog -
Boston, MA

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Job Details

$89,000 - $118,000 a year

Benefits

Employee stock purchase plan
RSU

Qualifications

Post-sales product instruction
Objection handling (sales technique)
Managing customer accounts
Customer communication
Customer relationship building
Client onboarding
5 years
Sales needs analysis
Account development
Managing clients in a customer support role
Client retention
Customer engagement
Contracts
Client growth strategy
Providing product information
Collaboration with legal team
Senior level
Account management
Communication skills
Cross-functional communication
Terms and conditions negotiation
Technology sales
Datadog

Full Job Description

As a Customer Success Manager, you will proactively drive new product attachment and effective strong relationships across our existing customer base through on-boarding, up-selling and cross selling. You'll advocate for the customer internally and focus on a positive customer experience. Interactions are rooted in relationship-management, first and foremost, while also advocating for growth opportunities. Customer Success Managers follow a well-defined methodology that helps them identify the customer's unique needs and clearly convey the value of the Datadog product.

At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them.

What You'll Do:

Partner with the sales team to ensure smooth transition and onboarding experience
Proactively build relationships with customers to create mutual trust
Successfully carry-out the full-sales cycle for any growth opportunities in existing customer accounts
Act as advisor to customers to ensure they're leveraging the Datadog solution effectively
Monitor and identify usage trends to uncover renewal risks and promote greater adoption rates
Collaborate cross-functionally across internal Datadog teams (Support, Product, Finance, and Legal)

Who You Are:

A strong communicator with excellent attention to detail
Motivated by building long-term and long-lasting relationships
Driven by the opportunity to make a visible impact with your work
5-7 years of experience in a customer account facing role
Customer-minded, always aiming to provide the most value possible
Excited by working in an ever-evolving and fluid solution focused environment
Experienced in negotiating contract terms and overcoming pricing objections without direct guidance for up-sell and cross sell activities

Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you're passionate about technology and want to grow your experience, we encourage you to apply.

Benefits and Growth:

Best-in-breed onboarding
Sales training in MEDDIC and Command of the Message
An inclusive company culture, opportunity to join our Community Guilds
Intra-departmental mentor and buddy program for in-house networking
Continuous professional development, product training, and career pathing
New hire stock equity (RSU) and employee stock purchase plan (ESPP)
Generous global benefits

Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.

About Datadog:

Datadog is the leading observability and security platform for the AI era, providing businesses with unified visibility across the technology stack to manage complexity at scale. It brings applications, infrastructure, data, models, and security into one place, using AI to detect and resolve issues before they impact customers. Trusted globally by Fortune 500 companies and high-growth AI leaders, Datadog enables businesses to move faster with clarity and confidence. Learn more about #DatadogLife on Instagram, LinkedIn, and Datadog Learning Center.

Equal Opportunity at Datadog:

Datadog is proud to offer equal employment opportunity to everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, and other characteristics protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Here are our Candidate Legal Notices for your reference.

Datadog endeavors to make our Careers Page accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please complete this form. This form is for accommodation requests only and cannot be used to inquire about the status of applications.

Privacy and AI Guidelines:

Any information you submit to Datadog as part of your application will be processed in accordance with Datadog's Applicant and Candidate Privacy Notice. For information on our AI policy, please visit Interviewing at Datadog AI Guidelines.

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Refine Your Search

direct support manager jobs in boston, ma

Customer Success Manager - Boston

Clinical Supervisor

Center Clinical Manager

SCO Social Services + SDOH Supervisor

House Manager - $27-$30/hr & $2,000 sign-on bonus!

Day Habilitation Site Manager

Residential Manager

Day Habilitation Site Manager

Assistant Manager/Sales Associate - Manufacturing

House Manager - $26-$29/hr + $1,500 sign-on bonus!

Case Manager - Day Supports

Residential Manager

Residential Manager

Residential Manager

Care Manager (Brockton, MA)

Supervisor, AMI Support (Hybrid Schedule)

Residential Support Manager- Residential Living

Assistant Program Manager (661)

Program Manager (620)

Yawkey House, Assistant Supervisor

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