Top 304 Enrollment manager Jobs in Boston, Ma

Outreach & Enrollment Manager
Harbor Health Services, Inc. —Brockton, MA
- $81,078 - $121,668 a year
- Full-time
- Spanish
- Microsoft Excel
- Microsoft Outlook
- Paid holidays
- Disability insurance
Quick Apply
Manager
Museum of Fine Arts —Boston, MA
- $110,000 - $115,000 a year
- Full-time
- 7 years
- Education
- Psychology
Administrative Services Manager
Woodlawn Cemetery —Everett, MA
- $85,000 - $95,000 a year
- Full-time
- Background check
- Microsoft Excel
- Microsoft Outlook
- Health insurance
- Dental insurance
Quick Apply
10d
Manager, Staff Development and DEI
Museum of Fine Arts —Boston, MA
- $110,000 - $115,000 a year
- Full-time
- 7 years
- Education
- Psychology
Area Leader
CAVA - Back Bay —Boston, MA
- $100,000 - $115,000 a year
- Full-time
- Computer literacy
- Fast casual restaurant
- Analysis skills
- Health insurance
- Dental insurance
Quick Apply
14d
Enrollment & Partnerships Manager
Gloucester Marine Genomics Institute —Boston, MA
- $65,000 - $80,000 a year
- Full-time
- 5 years
- Mid-level
- Project management
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Nurse Care Manager
Hearth INC —Roxbury, MA
- From $95,000 a year
- Full-time
- Background check
- CPR Certification
- Nursing
- Wellness program
- Disability insurance
Quick Apply
SCO Assessment Nurse Case Manager - Lawrence/Lowell
Fallon Health —Lawrence, MA
- $95,000 - $100,000 a year
- Full-time
- Nursing
- RN License
- Mid-level
Special Education Inclusion Gymnastics Program Manager
MSGA —Canton, MA
- $18 - $25 an hour
- Part-time
- Background check
- Experience working with individuals with developmental disabilities
- CPR Certification
- Paid training
- Health insurance
Quick Apply
Assessment Nurse Case Manager - Lowell/Lawrence
Fallon Health —Lowell, MA
- $95,000 - $100,000 a year
- Full-time
- Nursing
- RN License
- Mid-level
Recreational Gymnastics Program Leader
Stardust Gym —East Bridgewater, MA
- $20 - $28 an hour
- Part-time
- Background check
- Mid-level
- High school diploma or GED
- Paid training
- Paid time off
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Senior Human Resources Manager
Synergy Financial —Boston, MA
- $110,000 - $170,000 a year
- Full-time
- Background check
- Customer service
- Office
- Paid parental leave
- Health savings account
Quick Apply
RN Case Manager Hospice 7,500 Sign on Bonus
Amedisys —Saugus, MA
- $100,000 - $104,000 a year
- Full-time
- CPR Certification
- RN License
- BLS Certification
- Mileage reimbursement
- Paid parental leave
District Manager
Optavise —Boston, MA
- $90,000 - $110,000 a year
- Full-time
- Management
- Business development
- Senior level
Quick Apply
Lead Teacher - Pre-K
Cadence Academy Preschool —Ashland, MA
- $19.00 - $24.50 an hour
- 8 hour shift
- Classroom
- English
- Mid-level
- Paid holidays
- Health insurance
Lead Teacher - Preschool
Cadence Academy Preschool —Ashland, MA
- $19.00 - $24.50 an hour
- 8 hour shift
- Classroom
- English
- Mid-level
- Paid holidays
- Health insurance
Lead Toddler Teacher
Next Generation Children's Center —Sudbury, MA
- $20.25 - $26.25 an hour
- 8 hour shift
- School experience
- Classroom
- English
- Paid holidays
- Health insurance
7d
Toddler Lead Teacher
Newton School for Children —Newton, MA
- $20.25 - $26.33 an hour
- 8 hour shift
- Classroom
- English
- Mid-level
- Paid holidays
- Health insurance
3d
Preschool Lead Teacher
Next Generation Children's Center —Natick, MA
- $20 - $26 an hour
- 8 hour shift
- School experience
- Classroom
- English
- Paid holidays
- Health insurance
1d
RN Case Manager 7,500 Sign on Bonus
Amedisys —Woburn, MA
- $100,000 - $104,000 a year
- Full-time
- CPR Certification
- Nursing
- RN License
- Mileage reimbursement
- Paid parental leave

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Outreach & Enrollment Manager

Harbor Health Services, Inc. -
Brockton, MA

Quick Apply

Job Details

Full-time
$81,078 - $121,668 a year

Benefits

Paid holidays
Disability insurance
Health insurance
Dental insurance
Paid time off
Vision insurance
403(b)

Qualifications

Microsoft Excel
Microsoft Outlook
Documentation tools
Microsoft Teams
CRM system proficiency
Cross-functional collaboration

Full Job Description

Harbor Health operates two Elder Service Plan Programs of All-Inclusive Care for the Elderly (PACE), a program that allows frail elders to live in their homes and communities. Our Elder Service Plan has two medical and day centers in Mattapan and Brockton, MA and cares for more than 580 participants. We are seeking an Outreach and Enrollment Manager to join our team.

Harbor Health offers an excellent, comprehensive benefits package including Health, Dental, Vision, Life, & Disability insurance, 403b Savings Plan, Generous Paid Time Off plus 11 additional Holidays and much more!

Role:

The Outreach and Enrollment Manager is responsible for supporting the overall success, efficiency, and day-to-day operations of the Outreach and Enrollment Department under one integrated growth and enrollment model for Harbor’s PACE Program (Program for All-Inclusive Care for the Elderly) . This role focuses on creating smooth workflows, supporting staff performance, improving systems, and ensuring the department is organized to meet enrollment and growth goals.

The Manager works closely with Enrollment Specialists, Financial Specialists, Outreach staff and Leadership to oversee the full referral-to-enrollment process, remove barriers, improve communication, and ensure timely movement of cases from inquiry through enrollment.

This role also supports regulatory readiness by monitoring changes in applicable PACE, CMS/Medicare, MassHealth, and organizational requirements and assisting with implementation of updated processes, workflows, training, and documentation standards.

Our ideal candidate is organized, solutions-oriented, collaborative, data-driven, and skilled at leading teams through process improvement and operational change in a fast-paced healthcare environment.

Responsibilities:

Oversees daily operations of the Outreach and Enrollment Department to ensure efficient workflows, clear accountability, and timely movement of referrals through the enrollment process.
Supports an integrated referral-to-enrollment model where Outreach, Enrollment Specialists, and Financial Specialists work collaboratively to move cases end-to-end.
Monitors departmental pipeline activity, identifies delays or barriers, and implements solutions to improve conversion and enrollment outcomes.
Uses customer relations management (CRM) system, reporting tools, and key performance indicators (KPI) data to evaluate performance, identify trends, and recommend improvements.
Develops and maintains standard operating procedures (SOPs), workflow guides, call quality standards, and documentation expectations. Coordinates recruiting, staff training, onboarding, coaching, workflow support, and ongoing professional development of assigned staff.
Provides day-to-day guidance and support to department staff; partners with the Director on formal employee relations matters, with the Director retaining responsibility for disciplinary action and termination decisions.
Assists leadership with staffing plans, workload balancing, and resource allocation based on departmental volume and priorities.
Monitors and helps implement regulatory, compliance, CMS, MassHealth, and internal policy changes impacting marketing or enrollment operations.
Ensures required materials, notices, enrollment packets, scripts, and participant communications remain current and compliant.
Collaborates with Clinical, Finance, Operations, Compliance, and Leadership teams to improve handoffs, participant experience, and enrollment readiness.
Supports outreach, referral source relationships, and community growth initiatives as needed.
Participates in community, networking, and promotional events to support organizational growth goals.
Prepares regular reports for leadership on pipeline activity, conversions, enrollments, staffing trends, and operational opportunities.
Provides operational oversight and day-to-day support to Marketing and Enrollment Department staff, including Enrollment Specialists, Financial Specialists, and Marketing team members.
Monitors individual and departmental KPIs, productivity, documentation standards, workflow adherence, and service expectations. Identifies performance concerns, trends, and opportunities for improvement, and reports findings with recommendations to the Director of Marketing and Enrollment.
Provides supervision to outreach and enrollment staff; may participate in performance coaching, corrective action planning, and the development or administration of Performance Improvement Plans (PIPs) in collaboration with the Director.

Requirements:

Bachelor’s degree in business administration, marketing, healthcare administration, or related field or equivalent combination of education and relevant work experience required
3–5 years of experience in healthcare enrollment, operations, marketing, PACE programs, managed care, business development, or related field required
Prior experience managing workflows, teams, or operational processes preferred
Strong understanding of customer service, enrollment pipelines, and growth strategy
Experience using CRM systems and reporting tools required.
Strong Microsoft Office 365 skills, especially Excel, Word, Outlook and Teams
Excellent communication, organization, and problem-solving skills.
Ability to manage multiple priorities and deadlines
Strong attention to detail and process follow-through
Ability to work collaboratively across departments
Bilingual preferred: English and Cape Verdean Creole, Haitian Creole, Spanish, or Portuguese
Must be able to travel in a timely manner between Harbor sites and community locations as needed and work occasional evenings as needed

The salary range and/or hourly rate listed is a good faith determination of base compensation that may be offered to a successful applicant for this position at the time of this job advertisement.

When determining actual base salary and/or rate, several factors may be considered as applicable (e.g. location, years of relevant experience, education, training, and other factors as permissible by law). As such, most offers will not be at the top of the salary range.

Hybrid, Monday - Friday
Full Time, 40 hours weekly

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Refine Your Search

enrollment manager jobs in boston, ma

Outreach & Enrollment Manager

Manager

Administrative Services Manager

Manager, Staff Development and DEI

Area Leader

Enrollment & Partnerships Manager

Nurse Care Manager

SCO Assessment Nurse Case Manager - Lawrence/Lowell

Special Education Inclusion Gymnastics Program Manager

Assessment Nurse Case Manager - Lowell/Lawrence

Recreational Gymnastics Program Leader

Senior Human Resources Manager

RN Case Manager Hospice 7,500 Sign on Bonus

District Manager

Lead Teacher - Pre-K

Lead Teacher - Preschool

Lead Toddler Teacher

Toddler Lead Teacher

Preschool Lead Teacher

RN Case Manager 7,500 Sign on Bonus

I want to receive the latest job alert for enrollment manager in boston, ma

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