Top 36 Hotel concierge Jobs in Boston, Ma

Concierge
Seaport Hotel —Boston, MA
- Up to $33.75 an hour
- Full-time
- Computer literacy
- Hotel
- High school diploma or GED
Concierge
Apex Concierge Services Inc —Boston, MA
- $21 - $22 an hour
- Part-time
- Residential
- High school diploma or GED
- Communication skills
- Paid holidays
- Paid time off
Quick Apply
Concierge
Associa —Boston, MA
- $20 - $24 an hour
- Microsoft Excel
- Microsoft Outlook
- 3 years
4d
Airport Lounge Concierge
Hyde Park Hospitality —Boston, MA
- $23 an hour
- Weekends as needed
- Background check
- Bar
- Sales
- Disability insurance
- Health insurance
Quick Apply
Concierge Overnight
Apex Concierge Services Inc —Boston, MA
- $21 - $22 an hour
- Part-time
- Microsoft Excel
- Residential
- High school diploma or GED
- Paid holidays
- Paid time off
Quick Apply
Guerlain Spa Concierge
RAFFLES —Boston, MA
- $26.88 - $29.87 an hour
- Full-time
- Computer literacy
- Mid-level
- Hotel
- Dental insurance
- Vision insurance
Quick Apply
Front Desk Residential Concierge, Boston
Apex Concierge Services Inc —Boston, MA
- $21 - $22 an hour
- Part-time
- Residential
- High school diploma or GED
- Communication skills
- Paid holidays
- Paid time off
Quick Apply
Concierge Second Shift
Planned Companies —Boston, MA
- $19.75 an hour
- Full-time
- Computer literacy
- Mid-level
- Office
- Dental insurance
- Vision insurance
Quick Apply
7d
Front Desk Agent - Cambria Hotel South Boston
Meyer Jabara Hotels —Boston, MA
- Full-time
- Hotel
- Accounting
- Entry level
Quick Apply
Front Desk Agent
Apex Concierge Services Inc —Boston, MA
- $21 - $23 an hour
- Part-time
- Computer literacy
- Residential
- High school diploma or GED
- Paid holidays
- Paid time off
Quick Apply
Weekend Daytime Concierge (Sat & Sun, 8am-4pm)
Bozzuto —Brighton, MA
- $22.73 - $26.00 an hour
- Weekends as needed
- Writing skills
- Mid-level
- Residential
Front Desk Concierge (Part-Time / Weekend)
Stratton Amenities —Boston, MA
- $17 - $18 an hour
- Part-time
- Mid-level
- Residential
- High school diploma or GED
- Health insurance
- Dental insurance
13d
Front Desk Agent - Courtyard Copley Square
Meyer Jabara Hotels —Boston, MA
- Full-time
- Hotel
- Accounting
- Entry level
Quick Apply
The Dagny - Bell Attendant
Aimbridge Hospitality —Boston, MA
- $26.25 an hour
- Full-time
- Clean driving record
- Hotel
- High school diploma or GED
- AD&D insurance
- Disability insurance
6d
Bell Person
Hersha Hospitality Management, LP —Boston, MA
- $21.60 an hour
- Weekends as needed
- Hotel
- High school diploma or GED
- Ability to lift 50 pounds
- Wellness program
- Commuter assistance
4d
Bell Person
The Envoy Hotel —Boston, MA
- $21.60 an hour
- Part-time
- Hotel
- High school diploma or GED
- Ability to lift 50 pounds
- Wellness program
- Commuter assistance
4d
Guest Experience Specialist/Butler
RAFFLES —Boston, MA
- $25.95 - $28.84 an hour
- 8 hour shift
- Inventory management
- Writing skills
- Mid-level
- Dental insurance
- Vision insurance
Quick Apply
Resident Service Specialist - 100 Pier 4
UDR EAS LLC —Boston, MA
- $26 - $28 an hour
- Word processing
- Administrative experience
- High school diploma or GED
Quick Apply
Guest Experience Ambassador
Kimpton Hotels & Restaurants —Cambridge, MA
- $17 an hour
- Weekends as needed
- Writing skills
- Hotel
- High school diploma or GED
Quick Apply
Night Audit Supervisor
Courtyard Boston Downtown/North Station —Boston, MA
- $33.98 an hour
- Weekends as needed
- Basic math
- Mid-level
- Hotel
Quick Apply
13d

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Concierge

Seaport Hotel -
Boston, MA

Apply Now

Job Details

Full-time
Up to $33.75 an hour

Qualifications

Computer operation
Customer communication
Serving clients
Computer skills

Full Job Description

Overview:

Scope of Position

You will play an important role in the perception of our service quality, with the opportunity to go well beyond guest expectations of superior service. Supporting all services in the Hotel lobby, the friendly atmosphere you and the lobby team create will help ensure guest satisfaction and their intent to return, which will maximize revenue and serve as your benchmark of success. You will report directly to the Concierge Manager with indirect reports to the Guest Services Manager on Duty and the Director of Guest Services.

Schedule Requirements

The operation is 24 hours a day 7 days a week, inclusive of all holidays. While the company will make every attempt to create a work and life balance, all team members may be required to work extended shifts and additional days based on business demands.

Responsibilities:

Essential Functions

Meet and greet guests, patrons, and visitors.
Maintain updated knowledge of city events, restaurant recommendations and regional tourist and travel information
Handle and accommodate all guest requests in a timely manner (i.e., reservations, ticket purchases, directions, etc.)
Assist fellow team members with greeting, registering and luggage transport and storage as needed.
Responsible for practicing, managing, and promoting our Mission and Values so that it becomes an intricate part of the everyday operations.
Ensure adequate inventory of supplies i.e., booklets, guides, maps, brochures, and front office stationery.
Rotate job with positions located in hotel on a regularly scheduled basis.
Competes any duties and projects assigned by Chef Concierge.
Assist guests checking in and checking out

Required Job Knowledge and Skills

Prior concierge, guest services, or related experience.
Intimate knowledge of Boston’s modes of transportation, social and cultural events, stores, restaurants, sightseeing and general services.
Exceptional verbal communication skills.
Exceptional customer service skills along with great problem-solving skills.
Computer experience required.
Additional languages preferred.
Dedication to perform and foster Seaport’s mission and values.
Ability to stand for long periods.
Ability to lift 35lbs.

Supportive Functions

In addition to the performance of the essential functions, this position may be required to perform a combination of supportive functions, with the percentage of time performing each function to be solely determined by the Chef Concierge / Director of Guest Services based upon the requirements of the hotel.
Maintain regular attendance in compliance with hotel standards.
Adhere to hotel rules and regulations for safe and efficient operations.
Foster a culture of trust and respect.
Live Seaport Hotel’s Core Principles:
- Seek to warmly greet everyone
- Engage in active communication
- Anticipate guest needs
- Promote creativity and connections
- Openly inquire about guest satisfaction
- Respond with passion and commitment
- Thank each guest and each other

Qualifications:

Experience:

At least 1-year Hotel Operations experience
Previous Front Office experience in an Upscale or Luxury property preferred
Previous customer service and comprehensive computer experience

Education:

High School diploma, general education degree or international equivalent preferred.
College degree or equivalent work experience

Language Skills:

Fluency of the English language is strongly preferred.
Ability to understand and compose instructions, memos, and short correspondence.

Apply Now

Refine Your Search

hotel concierge jobs in boston, ma

Concierge

Concierge

Concierge

Airport Lounge Concierge

Concierge Overnight

Guerlain Spa Concierge

Front Desk Residential Concierge, Boston

Concierge Second Shift

Front Desk Agent - Cambria Hotel South Boston

Front Desk Agent

Weekend Daytime Concierge (Sat & Sun, 8am-4pm)

Front Desk Concierge (Part-Time / Weekend)

Front Desk Agent - Courtyard Copley Square

The Dagny - Bell Attendant

Bell Person

Bell Person

Guest Experience Specialist/Butler

Resident Service Specialist - 100 Pier 4

Guest Experience Ambassador

Night Audit Supervisor

I want to receive the latest job alert for hotel concierge in boston, ma

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