Top 66 Hotel front desk manager Jobs in Boston, Ma

Front Desk Supervisor - AC Hotel Medford
Colwen Management Inc —Medford, MA
- $22.50 - $24.50 an hour
- Weekends as needed
- Computer literacy
- Mid-level
- Hotel
- Health insurance
- Dental insurance
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2d
Front Desk Supervisor
Sonesta —Cambridge, MA
- $29 - $31 an hour
- Full-time
- Mid-level
- Hotel
- Front desk
- Paid parental leave
- Health savings account
Guest Service Agent
Boston Harbor Hotel —Boston, MA
- $30.74 - $31.74 an hour
- Weekends as needed
- Hotel
- High school diploma or GED
- Ability to lift 25 pounds
- Wellness program
- Commuter assistance
2d
Front Desk Supervisor
The Liberty Hotel —Boston, MA
- $31.48 an hour
- Full-time
- Management
- Ability to walk for extended periods
- Writing skills
- Disability insurance
- Health insurance
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7d
Front Desk Manager - Boston Marriott Cambridge
Marriott International, Inc —Cambridge, MA
- $66,000 - $80,000 a year
- Full-time
- Mid-level
- Hotel
- High school diploma or GED
10d
Night Auditor/Front Desk Clerk
The Godfrey Hotel Boston —Boston, MA
- From $23 an hour
- Full-time
- Hotel
- High school diploma or GED
- Accounting
- 401(k)
- 401(k) matching
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7d
Front Desk Manager
Hyatt Regency Boston/Cambridge —Cambridge, MA
- $80,000 - $85,000 a year
- Full-time
- Background check
- Microsoft Excel
- Inventory management
- Health insurance
- Dental insurance
Rooms Operations Manager - Front Desk, Renaissance Seaport
Marriott International, Inc —Boston, MA
- $65,000 - $80,000 a year
- Full-time
- Mid-level
- Hotel
- High school diploma or GED
Assistant Front Desk Manager
Embassy Suites Boston at Logan Airport —Boston, MA
- $50,000 - $55,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Mid-level
- Health insurance
- Dental insurance
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Front Office Manager
Millennium Hotels and Resorts —Boston, MA
- Up to $70,000 a year
- Weekends as needed
- Hotel
- High school diploma or GED
- Bachelor's degree
- AD&D insurance
- Paid holidays
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Hotel Front Office Supervisor
Hilton Garden Inn Boston/Logan —Boston, MA
- Weekends as needed
- Microsoft Excel
- Inventory management
- Basic math
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Assistant Front Office Manager
The Colonnade Hotel —Boston, MA
- $65,000 - $70,000 a year
- Weekends as needed
- Inventory management
- Ability to walk for extended periods
- Mid-level
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11h
Assistant Manager - Room Operations (Front Office)
Marriott International, Inc —Boston, MA
- $28.35 - $31.25 an hour
- Full-time
- Mid-level
- Hotel
- High school diploma or GED
Charles Hotel In Harvard Square - Front Desk Manager
Aimbridge Hospitality —Cambridge, MA
- $70,000 a year
- Full-time
- Word processing
- Windows
- Hotel
- AD&D insurance
- Disability insurance
2d
Front Office Manager
Hampton Inn by Hilton Boston Logan Airport Chelsea —Chelsea, MA
- $55,000 - $57,000 a year
- Weekends as needed
- Mid-level
- Hotel
- Contracts
- Wellness program
- Commuter assistance
Hotel Front Office Manager
The Crowne Plaza Boston Woburn —Woburn, MA
- $66,000 - $70,000 a year
- Weekends as needed
- Hospitality
- Mid-level
- Microsoft Office
- Health insurance
- Dental insurance
Quick Apply
2h
Night Audit Supervisor
Courtyard Boston Downtown/North Station —Boston, MA
- $33.98 an hour
- Weekends as needed
- Basic math
- Mid-level
- Hotel
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Front Office Supervisor - Cambria Hotel South Boston
Meyer Jabara Hotels —Boston, MA
- Weekends as needed
- Mid-level
- Hotel
- Leadership
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Reservations and Communications Agent
Four Seasons —Boston, MA
- $32.83 an hour
- Weekends as needed
- Writing skills
- English
- Residential
- Health insurance
- Dental insurance
9d
Charles Hotel In Harvard Square - Front Desk Supervisor
Aimbridge Hospitality —Cambridge, MA
- $28 an hour
- Full-time
- CPR Certification
- Mid-level
- Hotel
- AD&D insurance
- Disability insurance
3d

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hotel front desk manager jobs near boston, ma

Front Desk Supervisor - AC Hotel Medford

Colwen Management Inc -
Medford, MA

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Job Details

$22.50 - $24.50 an hour
2 days ago

Benefits

Health insurance
Dental insurance
Flexible spending account
Paid time off
Employee assistance program
Vision insurance
401(k) matching
Opportunities for advancement

Qualifications

Computer operation
Customer communication
Employee relationship building
Desktop applications
Computer skills

Full Job Description

AC Hotel Medford is seeking an engaging, friendly, and detail-oriented Front Desk Supervisor to join our team. This individual will be directly responsible for the Front Desk and Night Audit teams with a focus on guest and associate satisfaction. Successful candidates will have previous Front Desk Experience, strong customer service focus, and the ability to train and grow our associates.

Colwen Hotels is a dynamic and growing hotel company, with an extraordinary portfolio of award-winning hotels. We are a hospitality group built on hard work, character, and authenticity. We cultivate ideas and empower individuals to bring forward-thinking concepts to life to enrich guest experiences. Staying ahead of the curve is what has made us who we are today, and we strive to keep our ideas fresh. We currently have 49 hotels in our portfolio operating across 9 states.

General Responsibilities:

Assist in the management of the day-to-day operations of the Front Office to ensure that associates adhere to Colwen Hotels and brand standards and consistently meet and exceed business and guests expectations.
Assist in the interviewing and performance supervision of Front Office Associates.
Process check-in and check-out, verify billing, create reservations, and process special requests
Demonstrate knowledge of hotel property and local attractions to assist guests as needed.
Establish and maintain open collaborative relationships with direct reports and management throughout the hotel.
Ensure that all complaints regarding service and/or accommodations are investigated and resolved in a timely manner.

Ensure all associates adhere to credit and handling policies; analyze variances and maintain a close watch to the daily house count.

Monitor budgets and payroll records and review financial transactions to ensure appropriateness.
Conduct ongoing analysis of processes for continuous improvement/efficiency.
Coach and support Front Office Team to effectively manage occupancy, guest service, and controllable expenses.
Identify service issues and trends. Facilitate creative solutions to overcome obstacles and insure continuous guest satisfaction results.
Balance cost controls with exceptional guest service and associate satisfaction.
Maintain STRICT key controls and safety and security standards.
Ensure compliance with Colwen Hotels policies and procedures and Federal & State Labor laws.

Perform other duties, as assigned, to meet business needs.

Requirements:

Two-year college degree or equivalent hospitality experience
Previous brand experience highly desirable
Strong leader of people
Superior interpersonal and customer service skills
Reliable with the ability to multi-task and work under pressure
Excellent verbal and written communication skills
Intermediate to advanced computer skills
Familiar with common computer software programs
Must be willing to work varied hours including nights, weekends, and holidays

We’ve got you covered: Benefits & Perks

Medical Insurance with Company-Funded HRA
Dental Insurance
Vision Insurance
Flexible Spending Accounts
Wide-Array of Supplemental Insurance Offerings
Paid Time Off Programs
Employee Assistance Program
401K Plan – Traditional & Roth Options with Employer Match
Hotel Discount Travel Program for Associates & Family
Exclusive Associate Discounts – Travel, Entertainment, & Retail
Training and Development Programs
Career Advancement Opportunities

Compensation:

Wage Range: $22.50 - $24.50

Colwen Hotels is an equal opportunity employer. EEO M/F/D/V

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

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Refine Your Search

hotel front desk manager jobs in boston, ma

Front Desk Supervisor - AC Hotel Medford

Front Desk Supervisor

Guest Service Agent

Front Desk Supervisor

Front Desk Manager - Boston Marriott Cambridge

Night Auditor/Front Desk Clerk

Front Desk Manager

Rooms Operations Manager - Front Desk, Renaissance Seaport

Assistant Front Desk Manager

Front Office Manager

Hotel Front Office Supervisor

Assistant Front Office Manager

Assistant Manager - Room Operations (Front Office)

Charles Hotel In Harvard Square - Front Desk Manager

Front Office Manager

Hotel Front Office Manager

Night Audit Supervisor

Front Office Supervisor - Cambria Hotel South Boston

Reservations and Communications Agent

Charles Hotel In Harvard Square - Front Desk Supervisor

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