Top 250 Inn Jobs in Boston, Ma

Front Desk Supervisor
Residence Inn by Marriott Back Bay/Fenway —Boston, MA
- $24.50 an hour
- Weekends as needed
- Microsoft Excel
- Microsoft Outlook
- Management
- Health insurance
- Dental insurance
Quick Apply
9d
Part Time Night Auditor (Sunday and Monday Night) - Fairfield Inn Sudbury
Colwen Management Inc —Sudbury, MA
- $18 an hour
- Part-time
- Hotel
- Organizational skills
- Entry level
- Health insurance
- Dental insurance
Quick Apply
Overnight Houseperson - Residence Inn Boston Downtown/Seaport
Claremont Companies LLC —Boston, MA
- $26 an hour
- Weekends as needed
- Heavy lifting
- Ability to walk for extended periods
- English
Quick Apply
9d
Front Desk Agent Part Time Hilton Garden Inn Brookline
Claremont Companies LLC —Brookline, MA
- $24 - $25 an hour
- Part-time
- Ability to walk for extended periods
- English
- Hotel
- Paid holidays
- Disability insurance
Quick Apply
Front Desk Host at Small Inn (Part Time or Full Time)
Premak Inc —Brookline, MA
- $18 - $20 an hour
- Temporary
- Customer service
- English
- Hotel
- Paid time off
- Employee discount
Quick Apply
Open Apply for Staybridge/Holiday Day Inn Express Quincy
Giri Hotel Management —Quincy, MA
- $10 - $30 an hour
- Weekends as needed
- Ability to walk for extended periods
- Hotel
- Ability to stand for extended periods
- Disability insurance
- Health insurance
Quick Apply
Open Apply for Best Western Adams Inn Quincy - Boston
Giri Hotel Management —Quincy, MA
- $10 - $30 an hour
- Weekends as needed
- Ability to walk for extended periods
- Hotel
- Ability to stand for extended periods
- Disability insurance
- Health insurance
Quick Apply
Housekeeper - TownePlace Suites/Fairfield Inn Medford
Colwen Management Inc —Medford, MA
- $20.50 - $21.50 an hour
- Weekends as needed
- Hotel
- Entry level
- Time management
- Health insurance
- Dental insurance
Quick Apply
Day Shift Men's Inn Counselor
PINE STREET INN INC —Boston, MA
- $21.40 - $23.97 an hour
- Full-time
- Spanish
- English
- High school diploma or GED
Quick Apply
Housekeeper
PINE STREET INN INC —Boston, MA
- $20.00 - $21.20 an hour
- Full-time
- English
- Hotel
- High school diploma or GED
Quick Apply
Morning Counselor, Men's inn
PINE STREET INN INC —Boston, MA
- $21.40 - $30.00 an hour
- Full-time
- Spanish
- English
- High school diploma or GED
Quick Apply
Laundry Attendant
Hampton Inn by Hilton Boston Logan Airport Chelsea —Chelsea, MA
- $17 an hour
- Weekends as needed
- Heavy equipment operation
- Hotel
- Ability to lift 50 pounds
- Wellness program
- Commuter assistance
18h
Front Desk Agent
The Beach Rose Inn —Boston, MA
- $23.19 - $27.93 an hour
- Part-time
- Google Workspace
- Computer literacy
- Office
Quick Apply
4h
Front Desk Specialist, Shattuck Shelter
PINE STREET INN INC —Jamaica Plain, MA
- $22.41 - $28.00 an hour
- Full-time
- Spanish
- English
- Hotel
Quick Apply
14d
Overnight Counselor, Men's Inn
PINE STREET INN INC —Boston, MA
- $21.40 - $30.00 an hour
- Overnight shift
- Spanish
- English
- High school diploma or GED
Quick Apply
Front Desk Associate - TownePlace Suites/Fairfield Inn Hotel Medford
Colwen Management Inc —Medford, MA
- $20.50 - $21.50 an hour
- Weekends as needed
- Spanish
- English
- Hotel
- Health insurance
- Dental insurance
Quick Apply
Night Auditor - Residence Inn Boston Downtown/South End
Colwen Management Inc —Roxbury, MA
- $22 - $23 an hour
- Weekends as needed
- Residential
- Hotel
- Organizational skills
- Health insurance
- Dental insurance
Quick Apply
Housekeeper - Full Time
Giri Hotel Management —Quincy, MA
- From $17 an hour
- Weekends as needed
- No high school diploma
- Hotel
- High school diploma or GED
- Disability insurance
- Health insurance
Quick Apply
Open Apply for Holiday Inn Express Norwood
Giri Hotel Management —Norwood, MA
- $10 - $30 an hour
- Weekends as needed
- Ability to walk for extended periods
- Hotel
- Ability to stand for extended periods
- Disability insurance
- Health insurance
Quick Apply
Relief Shelter Counselor, Men's Inn
PINE STREET INN INC —Boston, MA
- $21.40 - $30.00 an hour
- Part-time
- Spanish
- Writing skills
- English
Quick Apply

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Front Desk Supervisor

Residence Inn by Marriott Back Bay/Fenway -
Boston, MA

Quick Apply

Job Details

Full-time
$24.50 an hour
9 days ago

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
Employee discount
Flexible schedule

Qualifications

Microsoft Excel
Microsoft Outlook
Customer service
Word processing
English
Cash register
POS
POS systems

Full Job Description

Job description

Job Description

The purpose of a Front Desk Supervisor is to assist the Guest Service Manager by overseeing the responsibilities of the Front Office staff ensuring that the guests are being serviced in a professional and competent manner.

PAY: $24.50

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Work with Guest Services Manager to train and monitor front office staff.
Monitors Guest Service Scores daily and takes action to improve guest satisfaction through training, coaching and problem resolution.
Communicates with the Engineering Department regarding any maintenance requests from the guests.
Communicates with the Housekeeping Department regarding guest rooms and requests.

Has complete working knowledge of software system, including all daily transactions and those which are not performed often.

Has full understanding of software system and assists with reservations, and checking guests in and out of the hotel.
Knows how and where to post all charges.
Handles checks and credit cards received from the guests for payment of hotel charges.
Knows all room rates.
Assists the Guest Service Manager by handling special requests, group blocking and unusual circumstances.
Maintains regular attendance, is consistently on time, and observes prescribed work, break and meal periods in compliance with standards.
Maintains high standards of personal appearance and grooming, which include compliance with the dress code.
Performs any other duties as requested by supervisor.

Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties.

DESIRED COMPETENCIES, WORK SKILLS, AND KNOWLEDGE

To perform the job successfully, an individual should demonstrate the following competencies. Other competencies may be required.

Associate demonstrates a high QUALITY of work:

Demonstrates accuracy and thoroughness.
Monitors own work to ensure quality.
Provides the best possible service to clients and customers.

Associate demonstrates acceptable PRODUCTIVITY standards

Meets or exceeds productivity standards.
Produces adequate volume of work efficiently in a specific time.

Associate demonstrates excellent CUSTOMER SERVICE SKILLS

Responds to requests for service and assistance.
Demonstrates the desire and ability to provide high quality service to both internal and external customers.
Solicits customer feedback to improve service.

Associate demonstrates INITIATIVE

Asks for and offers help when needed.
Includes appropriate people in decision-making.

Associate demonstrates ACCOUNTABILITY for their job performance

Takes responsibility for own actions.
Performs work with little or no supervision; works independently.
Can be relied upon regarding task completion and follow up.

EDUCATION AND EXPERIENCE REQUIREMENTS:

Bachelor's degree (B. A.) from four-year college or university; or one to two years related experience and/or training; or equivalent combination of education and experience.

QUALIFICATIONS

Must have flexibility to work nights and weekends.
Must be able to read and write fluent English.
Ability to read and comprehend simple instructions, short correspondence, and memos.
Ability to write simple correspondence.
Ability to interpret and perform basic computer and POS system functions. Knowledge of Outlook, Word and Excel.

SUPERVISOR RESPONSIBILITIES

Position will supervise front desk staff, in conjunction with the Guest Service Manager.

WORK ENVIRONMENT:

The work environment normally entails the following:

Indoor work environment
Minimal to moderate noise levels consistent with hotel environment

Top of Form

PHYSICAL DEMANDS

During the course of performing the physical demands of this position, associates are expected to observe and adhere to safety and security procedures, promoting a safe work environment.

The physical activity normally entails the following attributes.

Position is expected to:

Stand more than 2/3 of the time
Walk more than 2/3 of the time
Sit less than 1/3 of the time
Lift up to ten pounds.
Push / pull up to 10 pounds.

Job Type: Full-time

Pay: $24.50 per hour

Benefits:

401(k)
Dental insurance
Employee discount
Flexible schedule
Health insurance
Paid time off
Vision insurance

Work Location: In person

Quick Apply

Refine Your Search

inn jobs in boston, ma

Front Desk Supervisor

Part Time Night Auditor (Sunday and Monday Night) - Fairfield Inn Sudbury

Overnight Houseperson - Residence Inn Boston Downtown/Seaport

Front Desk Agent Part Time Hilton Garden Inn Brookline

Front Desk Host at Small Inn (Part Time or Full Time)

Open Apply for Staybridge/Holiday Day Inn Express Quincy

Open Apply for Best Western Adams Inn Quincy - Boston

Housekeeper - TownePlace Suites/Fairfield Inn Medford

Day Shift Men's Inn Counselor

Housekeeper

Morning Counselor, Men's inn

Laundry Attendant

Front Desk Agent

Front Desk Specialist, Shattuck Shelter

Overnight Counselor, Men's Inn

Front Desk Associate - TownePlace Suites/Fairfield Inn Hotel Medford

Night Auditor - Residence Inn Boston Downtown/South End

Housekeeper - Full Time

Open Apply for Holiday Inn Express Norwood

Relief Shelter Counselor, Men's Inn

I want to receive the latest job alert for inn in boston, ma

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