Top 1793 Member support coordinator Jobs in Boston, Ma

Member Support Coordinator
Interwell Health —Boston, MA
- Remote
- Administrative experience
- SharePoint
- Communication skills
Quick Apply
Office Support Coordinator
Arcadia.io —Boston, MA
- $25 - $30 an hour
- Part-time
- Microsoft Outlook
- Office
- Communication skills
Administrative Coordinator
Harvard University —Cambridge, MA
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- High school
- Travel reimbursement
- Commuter assistance
Faculty Support Coordinator
Boston Medical Center —Boston, MA
- $24.04 - $33.65 an hour
- Full-time
- Computer literacy
- Writing skills
- Mid-level
- Health insurance
- Dental insurance
Event Staff
Ink Connect CO —Boston, MA
- $18 - $27 an hour
- Full-time
- Inventory management
- No experience needed
- High school diploma or GED
- Paid training
- Opportunities for advancement
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Project Coordinator
Harvard University —Boston, MA
- Full-time
- Hybrid work
- Google Workspace
- Mid-level
- Administrative experience
- Commuter assistance
- Health insurance
NAGPRA Coordinator
Harvard University —Cambridge, MA
- Full-time
- Hybrid work
- Writing skills
- Research
- Mid-level
- Commuter assistance
- Health insurance
Administrative Coordinator - Division of Student Life
Tufts University —Medford, MA
- $27.85 - $38.50 an hour
- Hybrid work
- Research
- Mid-level
- Office
Street Occupancy Permit Cashier
City of Cambridge, MA —Cambridge, MA
- $25.25 - $35.30 an hour
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
- Commuter assistance
- Paid holidays
7d
Office Coordinator
Gordon Rees Scully Mansukhani, LLP —Boston, MA
- $65,000 - $85,000 a year
- Urgently hiring
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Disability insurance
- Health insurance
Account Coordinator
BookBub —Boston, MA
- $52,000 - $55,000 a year
- Part-time
- Remote
- Research
- Communication skills
- Marketing
- Paid parental leave
- Health insurance
Therapeutic Training & Support Specialist (TT&S) or Therapeutic Mentor (TM)
Abelard Psychotherapy INC. —Boston, MA
- $22 - $25 an hour
- Full-time
- Bilingual
- Private practice
- Clean driving record
- Profit sharing
Quick Apply
Sr. Residential Interior Designer
Hacin —Boston, MA
- $80,000 - $125,000 a year
- Email
- 6 years
- Office
- Residential
- Paid holidays
- Disability insurance
Quick Apply
4d
Unit Coordinator
Dana-Farber Cancer Institute —Cambridge, MA
- $43,200 - $48,700 a year
- Full-time
- Inpatient
- No experience needed
- Mid-level
13d
Associate Director of Operations
Tenacity —Allston, MA
- $65,000 - $75,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- Background check
- Microsoft Excel
- Health insurance
- Dental insurance
Quick Apply
Executive Director at Cambridge Neighbors
Riverwalker Talent —Cambridge, MA
- $100,000 - $110,000 a year
- Full-time
- Google Workspace
- Writing skills
- Office
- Paid holidays
- Health insurance
4d
Afterschool EEC K-4 Assistant Group Leader (September-June)
Boys & Girls Clubs of Metro North —Stoneham, MA
- $15 - $17 an hour
- Part-time
- Background check
- Childcare
- High school diploma or GED
Quick Apply
Preschool Teacher
United South End Settlements —Boston, MA
- $22 - $26 an hour
- Full-time
- Classroom
- 18 years or older
- High school diploma or GED
- Health savings account
- AD&D insurance
Quick Apply
Practice Growth & Executive Support Coordinator/ Luxury Medical Aesthetics
Elite Medspa + Wellness Center —Needham, MA
- $30 - $34 an hour
- Full-time
- Sales
- Inventory management
- Merchandising
- Wellness program
- Health insurance
Quick Apply
11d
Annual Giving Engagement Coordinator
Lowell Catholic High School —Lowell, MA
- $55,000 - $60,000 a year
- Full-time
- Research
- Mid-level
- Databases
- Health insurance
- Dental insurance
Quick Apply

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member support coordinator jobs near boston, ma

Member Support Coordinator

Interwell Health -
Boston, MA

Quick Apply

Job Details

Qualifications

Customer communication
Desktop applications
Productivity software

Full Job Description

Interwell Health is a kidney care management company that partners with physicians on its mission to reimagine healthcare—with the expertise, scale, compassion, and vision to set the standard for the industry and help patients live their best lives. We are on a mission to help people and we know the work we do changes their lives. If there is a better way, we will create it. So, if our mission speaks to you, join us!

As a Member Support Coordinator, you will be the first point of contact for patients and providers needing assistance. Your primary responsibility will be handling incoming calls, addressing general inquiries, resolving concerns, and connecting callers to subject matter experts for more detailed needs or actions. Using your knowledge of our services and leveraging various systems, you will achieve first call resolutions in interactions varying in complexity.

Please note, there are currently two openings available. For both roles, you must be available to work a standard schedule of Monday through Friday, 10:30 AM to 7:00 PM Central Time.

What You'll Do:

Handle inbound calls in a high-volume environment supporting SLA objectives
Field clinical referrals, consent forms, or general inquiries routed to our Member Support Inbox and/or SharePoint
Provide high quality service and support to callers, ensuring their needs are met efficiently and effectively from start to finish.
Display professionalism, compassion, empathy, and active listening to understand caller needs and offer suitable solutions
Collaborate across departments with internal clinical and non-clinical colleagues to ensure seamless care and service delivery, influencing positive member outcomes.
Works well with fellow team members and actively contributes to team goals.
Opportunities to assist with various projects

What You'll Need

Minimum of 1 year of customer service or administrative support experience; healthcare or inbound contact center experience preferred
Excellent verbal and written communication skills
Strong problem-solving ability in a fast-paced setting
Effective multi-tasking and time management for prompt responses
Demonstrates adaptability and resilience, maintaining a positive, solution-oriented approach in a fast-paced and evolving environment.
Adaptable and flexible, with the ability to navigate changing business needs and priorities.
Positive, solution-oriented mindset with strong resilience in a dynamic environment.
Receptive to feedback and able to translate insights into meaningful action and continuous improvement.
Comfortable managing ambiguity and adjusting effectively to evolving organizational goals.
Familiarity with Microsoft Office applications.

Our mission is to reinvent healthcare to help patients live their best lives, and we proudly live our mission-driven values:

We care deeply about the people we serve.
We are better when we work together.
Humility is a source of our strength.
We bring joy to our work.
We deliver on our promises.

We are committed to diversity, equity, and inclusion throughout our recruiting practices. Everyone is welcome and included. We value our differences and learn from each other. Our team members come in all shapes, colors, and sizes. No matter how you identify your lifestyle, creed, or fandom, we value everyone's unique journey.

Oh, and one more thing … a recent study shows that men apply for a job or promotion when they meet only 60% of the qualifications, but women and other marginalized groups apply only if they meet 100% of them. So, if you think you'd be a great fit, but don't necessarily meet every single requirement on one of our job openings, please still apply. We'd love to consider your application!

Come join us and help our patients live their best lives. Learn more at www.interwellhealth.com.

It has come to our attention that some individuals or organizations are reaching out to job seekers and posing as potential employers presenting enticing employment offers. We want to emphasize that these offers are not associated with our company and may be fraudulent in nature. Please note that our organization will not extend a job offer without prior communication with our recruiting team, hiring managers and a formal interview process.

Quick Apply

Refine Your Search

member support coordinator jobs in boston, ma

Member Support Coordinator

Office Support Coordinator

Administrative Coordinator

Faculty Support Coordinator

Event Staff

Project Coordinator

NAGPRA Coordinator

Administrative Coordinator - Division of Student Life

Street Occupancy Permit Cashier

Office Coordinator

Account Coordinator

Therapeutic Training & Support Specialist (TT&S) or Therapeutic Mentor (TM)

Sr. Residential Interior Designer

Unit Coordinator

Associate Director of Operations

Executive Director at Cambridge Neighbors

Afterschool EEC K-4 Assistant Group Leader (September-June)

Preschool Teacher

Practice Growth & Executive Support Coordinator/ Luxury Medical Aesthetics

Annual Giving Engagement Coordinator

I want to receive the latest job alert for member support coordinator in boston, ma

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