Top 906 Merchandising manager Jobs in Boston, Ma

Program Manager, Merchandising Operations
Chewy —Boston, MA
- $95,500 - $152,500 a year
- Full-time
- 5 years
- Bachelor's degree
- Product management
- Paid holidays
- Health insurance
Senior Merchandising Operations Program Manager
Chewy —Boston, MA
- $129,500 - $207,000 a year
- Full-time
- Analysis skills
- Bachelor's degree
- Product management
- Paid holidays
- Health insurance
Senior Manager, DTC Growth & Merchandising
Sonos, Inc —Boston, MA
- $150,000 - $188,000 a year
- Email
- Hybrid work
- Merchandising
- Office
- Product management
- Paid parental leave
- AD&D insurance
Brand Image Manager, Boston
Ralph Lauren —Boston, MA
- $62,500 - $146,000 a year
- Weekends as needed
- Management
- Mid-level
- Travel
Deli/Seafood- Assistant Manager
Roche Bros. Supermarkets —Medfield, MA
- $19.40 - $25.20 an hour
- Full-time
- 18 years or older
- Sales
- ServSafe
Retail Store Area Supervisor-(Key Holder) - Full Time
Ocean State Job Lot —Waltham, MA
- $19 - $21 an hour
- Weekends as needed
- 18 years or older
- Computer literacy
- Merchandising
- Profit sharing
- Paid holidays
MUJI Store Manager - Chestnut Hill, MA
MUJI U.S.A. LIMITED —Chestnut Hill, MA
- From $64,350 a year
- Weekends as needed
- Merchandising
- Mid-level
- Travel
- Health insurance
- Dental insurance
Quick Apply
12d
Import Compliance Manager
Potpourri Group Inc —North Billerica, MA
- $55,000 - $60,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- Background check
- Microsoft Outlook
- Health savings account
- Paid holidays
Quick Apply
6d
Experienced Automotive Sales Manager
Pride Motor Group —Lynn, MA
- $110,000 - $160,000 a year
- Full-time
- Background check
- Dealership
- Inventory management
- Paid training
- Health savings account
Quick Apply
19h
Produce Manager- Produce Experience Required
McKinnon's Markets —Danvers, MA
- $19 - $24 an hour
- Weekends as needed
- Customer service
- Merchandising
- Mid-level
- Health insurance
- 401(k)
Quick Apply
7d
Assistant Manager
Rocky's Ace Hardware —Middleton, MA
- $19 - $23 an hour
- Full-time
- Merchandising
- Mid-level
- Retail management
AREA MANAGER
Grower Direct Farms Inc —Brockton, MA
- $46,000 - $55,000 a year
- Full-time
- Inventory management
- Merchandising
- 3 years
- Mileage reimbursement
- Cell phone reimbursement
Quick Apply
7d
Productor Demonstrator Manager
Club Demonstration Services —Sharon, MA
- Full-time
- Hospitality
- Mid-level
- High school diploma or GED
- Disability insurance
- Health insurance
MUJI Assistant Store Manager - Chestnut Hill, MA
MUJI U.S.A. LIMITED —Chestnut Hill, MA
- $23 an hour
- Weekends as needed
- Merchandising
- Mid-level
- In-person
- Health insurance
- Dental insurance
Quick Apply
8d
Artisanal Market Manager & Buyer
Two Pence Market —Milton, MA
- $55,000 - $65,000 a year
- Full-time
- Ability to walk for extended periods
- Merchandising
- Restaurant management
- Paid training
- Health insurance
Quick Apply
Produce Manager
Roche Bros. Supermarkets —Marshfield, MA
- $24.30 - $31.60 an hour
- Full-time
- 18 years or older
- Sales
- ServSafe
4d
Retail Market Manager
ACO-US —Ashland, MA
- $24 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Merchandising
- Disability insurance
- Health insurance
Quick Apply
Store Manager
Trinny London —Boston, MA
- Full-time
- Merchandising
- Mid-level
- Math
- Health insurance
- Dental insurance
Quick Apply
Retail Store Area Supervisor-(Key Holder) - Full Time
Ocean State Job Lot —Marshfield, MA
- $19.50 - $21.50 an hour
- Weekends as needed
- 18 years or older
- Google Workspace
- Computer literacy
Assistant Manager
Everything But Water —Natick, MA
- Weekends as needed
- 18 years or older
- Inventory management
- Ability to walk for extended periods
- Store discount
- 401(k)
Quick Apply
8d

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merchandising manager jobs near boston, ma

Program Manager, Merchandising Operations

Chewy -
Boston, MA

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Job Details

Full-time
$95,500 - $152,500 a year

Benefits

Paid holidays
Health insurance
Unlimited paid time off
Dental insurance
401(k)
Flexible spending account
Adoption assistance
Family leave
Parental leave
Employee assistance program
Vision insurance
Pet insurance

Qualifications

Employee onboarding
Webinars
Conducting user feedback sessions
Procedural guides
Online learning activities
Collaboration with product development teams
Bachelor's degree
Content performance analytics
Data analytics
Training outcomes evaluation for professional development
Leading team collaboration initiatives
Developing new training programs
User guides
Progress management
Data-driven content
Usability feedback collection
Change management support (employee development activity)
Online help documentation
Onboarding process management
Cross-functional team management
Standard operating procedures (SOPs)
Project stakeholder communication
Cross-functional communication

Full Job Description

Job Description:

Our Opportunity

Chewy is seeking an Enablement Lead to join our Merchandising Operations organization. This role will own the strategy and execution for how internal and external users learn, adopt, and successfully use the Chewy Partner Hub (CPH).

This person will build scalable enablement programs across training, onboarding, help content, SOPs, job aids, webinars, live learning, and AI-enabled support experiences. They will ensure users have clear, practical guidance for key workflows and that recurring friction is translated into better content, stronger education, and more effective adoption strategies.

This is a high-ownership role for a builder who can create structure where it does not exist today. The right candidate will be able to identify enablement gaps, prioritize the highest-impact opportunities, simplify complex workflows, and partner across Product, Operations, Voice Programs, Analytics, Category Management, and vendor-facing teams to improve user outcomes.

Our ideal candidate has strong judgment, operates effectively in ambiguity, and is passionate about helping people succeed through better education, tools, and support. They are a strong communicator who can translate complex processes into simple, useful guidance and build scalable programs that reduce confusion, improve adoption, and strengthen trust.

What You’ll Do

Own the strategy for CPH training, onboarding, adoption, and support content across internal and external user groups.
Build and maintain scalable help content, SOPs, job aids, onboarding materials, workflow guides, and support documentation for key CPH processes and recurring issues.
Develop enablement experiences that support different learning styles through written guidance, webinars, live sessions, recorded walkthroughs, office hours, and other scalable formats.
Create structured onboarding programs for new users and new hires so they can ramp quickly and confidently.
Own adoption strategies for newly launched CPH tools, features, and workflows, including readiness planning, communications, training, reinforcement, and post-launch follow-up.
Partner with Product and business stakeholders to understand upcoming changes, assess user impact, and determine the enablement required for successful launch and adoption.
Facilitate steering committee sessions, establish clear operating mechanisms, and translate the feedback into prioritized enablement, content, process, and product actions.
Identify recurring user friction across support channels, training sessions, office hours, help requests, and SME feedback, then determine where stronger education or clearer guidance can reduce repeat issues.
Partner with the Voice Programs lead to translate recurring user themes into targeted training and content interventions.
Partner with Vendor Experience Operations to identify high-friction ticket drivers and address them through stronger help content, and in-tool guidance.
Use data and feedback to assess training effectiveness, content quality, adoption, repeat support needs, and areas requiring additional intervention.
Establish content governance and maintenance mechanisms so enablement materials remain accurate, current, easy to find, and aligned to evolving workflows.
Use AI thoughtfully to improve how users access support, receive tailored guidance, and resolve common questions without increasing manual dependency.
Recommend where CPH education and support content should live and partner with Product and related teams on the tooling or platform needed to scale access.
Provide clear updates in steering committees and other cross-functional forums on adoption risks, enablement priorities, user readiness, and progress against key actions.
Build trusted partnerships across Product, Category Management, Vendor Experience, Analytics, Operations, and other stakeholder teams to drive alignment and action.

What You’ll Need

5+ years of experience in program management
Experience in product enablement, training, change management, product adoption, or a related field.
Experience designing and delivering training, onboarding, help content, SOPs, job aids, webinars, or similar enablement programs.
Demonstrated ability to simplify complex workflows and translate them into clear, practical guidance for different user groups.
Strong program management skills, including the ability to prioritize work, create structure, manage dependencies, and drive action across multiple teams.
Experience supporting product launches, process changes, tool adoption, or organizational change.
Proven ability to operate effectively in ambiguous environments and independently determine the right path forward.
Strong written and verbal communication skills, with the ability to influence cross-functional stakeholders and tailor communication to different audiences.
Experience gathering feedback, identifying recurring themes, and translating user friction into training, content, process, or product recommendations.
Ability to use data and feedback to measure effectiveness, identify gaps, and improve enablement programs over time.
Strong attention to detail and commitment to maintaining accurate, useful, and easy-to-access content.
Experience facilitating working groups, SME forums, workshops, or cross-functional operating mechanisms.
Comfort working with Product, Operations, Analytics, and business stakeholders without direct authority.
Familiarity with AI-enabled support, knowledge management platforms, learning tools, or content management systems is preferred.
Bachelor’s degree required.

The base salary range for this role is $95,500 - $152,500.00.

The specific salary offered to a candidate may be influenced by a variety of factors including but not limited to the candidate’s relevant experience, education, and work location. In addition, this position is eligible for 401k and a new hire and annual equity grant. C08+ positions may also be eligible for annual bonus.

We offer different types of insurance and benefits, such as medical/Rx, vision, dental, life, disability, hospital indemnity, critical illness, and accident. We offer parental leave, family services benefits, backup dependent care, flexible spending accounts, telemedicine, pet adoption reimbursement, employee assistance program, and many discounts including 10% off pet insurance and 20% off at Chewy.com.

Exempt salary team members have unlimited PTO, subject to manager approval. Team members will receive six paid holidays per year. Team members may be eligible for paid sick and family leave in compliance with applicable state and local regulations.

Chewy is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, gender, citizenship, marital status, religion, age, disability, gender identity, results of genetic testing, veteran status, as well as any other legally-protected characteristic. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact [email protected].

Apply Now

Refine Your Search

merchandising manager jobs in boston, ma

Program Manager, Merchandising Operations

Senior Merchandising Operations Program Manager

Senior Manager, DTC Growth & Merchandising

Brand Image Manager, Boston

Deli/Seafood- Assistant Manager

Retail Store Area Supervisor-(Key Holder) - Full Time

MUJI Store Manager - Chestnut Hill, MA

Import Compliance Manager

Experienced Automotive Sales Manager

Produce Manager- Produce Experience Required

Assistant Manager

AREA MANAGER

Productor Demonstrator Manager

MUJI Assistant Store Manager - Chestnut Hill, MA

Artisanal Market Manager & Buyer

Produce Manager

Retail Market Manager

Store Manager

Retail Store Area Supervisor-(Key Holder) - Full Time

Assistant Manager

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