Top 49 Mspca angell Jobs in Boston, Ma

Veterinary Client Care Coordinator - (non-clinical role)
MSPCA-Angell —Boston, MA
- $23 - $24 an hour
- Full-time
- Mid-level
- 2 years
- Communication skills
- Free parking
- Paid holidays
Quick Apply
Boston Adoption Center - Temporary Animal Welfare Specialist
MSPCA-Angell —Boston, MA
- $17.18 - $28.87 an hour
- Temporary
- Spanish
- 1 year
- Entry level
Quick Apply
Animal Care Attendant - Inpatient Department
MSPCA-Angell —Boston, MA
- From $18 an hour
- Overnight shift
- Inpatient
- High school diploma or GED
- Ability to lift 50 pounds
- Free parking
- Paid holidays
Quick Apply
Veterinary Assistant - all specialty Vet Assistant opportunities at Angell Boston
MSPCA-Angell —Boston, MA
- $22 - $30 an hour
- Clinic experience
- 1 year
- Entry level
- Free parking
- Paid holidays
Quick Apply
Client Care Specialist - Veterinary Hospital
MSPCA-Angell —Boston, MA
- $20 - $21 an hour
- Weekends as needed
- Sales
- High school diploma or GED
- Mentoring
- Free parking
- Paid holidays
Quick Apply
Emergency Veterinary Client Care Coordinator - (non-clinical role) evening shift
MSPCA-Angell —Boston, MA
- $23 - $24 an hour
- Full-time
- Patient monitoring
- Outpatient experience
- ER
- Free parking
- Paid holidays
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Assistant Shelter Manager - Boston Adoption Center
MSPCA-Angell —Boston, MA
- $60,000 a year
- Full-time
- Clean driving record
- Mid-level
- Driver's License
- Free parking
- Paid holidays
Quick Apply
11d
Client Care Specialist - Angell West
MSPCA-Angell —Waltham, MA
- $21 - $22 an hour
- 8 hour shift
- Sales
- High school diploma or GED
- Mentoring
- Free parking
- Paid holidays
Quick Apply
Veterinary ER Technical Client Liaison - Hybrid Remote
MSPCA-Angell —Boston, MA
- Full-time
- Hybrid work
- Mid-level
- Bachelor's degree
- Computer skills
- Free parking
- Paid holidays
Quick Apply
Pharmacy Technician - Animal Hospital - Part Time
MSPCA-Angell —Boston, MA
- $21 - $28 an hour
- Part-time
- High school diploma or GED
- Ability to sit for extended periods
- Typing
- 403(b) matching
- Paid holidays
Quick Apply
10d
Pet Insurance & Donor Fund Coordinator
MSPCA-Angell —Boston, MA
- $28 - $32 an hour
- Mid-level
- Organizational skills
- Contracts
- Free parking
- Paid holidays
Quick Apply
Veterinary Technician or Assistant – ER Appointment Technician
MSPCA - Angell —Boston, MA
- $22 - $30 an hour
- Full-time
- Writing skills
- Mid-level
- Outpatient experience
- Free parking
- Paid holidays
Quick Apply
Development & Campaign Coordinator
MSPCA - Angell —Boston, MA
- $52,000 a year
- Weekends as needed
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Writing skills
- Free parking
- Paid holidays
Quick Apply
ECC Veterinary Technician or Assistant - Evening Shift
MSPCA-Angell —Waltham, MA
- $24 - $33 an hour
- Full-time
- Clinic experience
- Mid-level
- 1 year
- Free parking
- Paid holidays
Quick Apply
Veterinary Technician or Assistant - Avian/Exotics at Angell West - Temporary Position
MSPCA-Angell —Waltham, MA
- $22 - $30 an hour
- Temporary
- Blood sampling
- 1 year
- Associate's degree
- Free parking
- Paid holidays
Quick Apply
Environmental & Occupational Health and Safety Specialist
MSPCA-Angell —Boston, MA
- $90,000 a year
- Full-time
- Hospital
- Office
- 3 years
- Free parking
- 403(b) matching
Quick Apply
Veterinary Technician/Assistant (certification preferred) - Boston Animal Shelter and Community Clinic
MSPCA-Angell —Boston, MA
- $24 an hour
- Full-time
- 1 year
- Entry level
- Free parking
- Paid holidays
Quick Apply
Manager of Clinical Services - Veterinary Hospital
MSPCA-Angell —Boston, MA
- $80,000 - $90,000 a year
- Weekends as needed
- Ability to walk for extended periods
- 5 years
- Writing skills
- Free parking
- Paid holidays
Quick Apply
Diagnostic Imaging Anesthesia Support Assistant/Technician
MSPCA - Angell —Boston, MA
- $21 - $30 an hour
- Mid-level
- Mentoring
- Communication skills
Quick Apply
Veterinary Technician/Assistant - General Medicine Service
MSPCA-Angell —Boston, MA
- $22 - $30 an hour
- Full-time
- Customer service
- Writing skills
- Outpatient experience
- Free parking
- Paid holidays
Quick Apply

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Veterinary Client Care Coordinator - (non-clinical role)

MSPCA-Angell -
Boston, MA

Quick Apply

Job Details

Full-time
$23 - $24 an hour

Benefits

Free parking
Paid holidays
Health insurance
Dental insurance
Tuition reimbursement
Vision insurance
Employee discount
403(b)
Life insurance

Qualifications

Collaborate with healthcare professionals
Companion animal handling
Phone answering
Animal hospital experience
Medical documentation
Serving clients
Electronic health records (EHR) management
Phone communication
Overseeing healthcare discharge planning
Emotional support for clients
Veterinary client education
Mid-level
Emotional support for patients
Overseeing care coordination
Hospitality industry experience
Client services
Dog walking
Emotional safety support
Animal patient charting
Communication with pet owners
Working with families
Emergency room experience
Managing patient records
Care coordination
Managing patients as a clinical case manager
2 years
Communication skills
Teaching
Veterinary administrative support
Medication instructions

Full Job Description

Join a dedicated and growing team of Client Care Coordinators at MSPCA-Angell, Massachusetts’ renowned nonprofit veterinary hospital with more than a century of leadership in animal care and a proud legacy as part of the second-oldest humane society in the United States.

The Client Care Coordinator is a non-clinical client service role perfect for someone who excels in providing outstanding client service and finds fulfilment in helping people, but also desires the opportunity to work alongside animals every day while supporting the people who love them.

This is a full-time, 40-hour/week position with a variety of set schedules available. First shift hours from 6/6:30am-2:30/3pm and second shift from 1-9:30pm.

About the Role

As a Client Care Coordinator, you are a unique and essential part of the Angell team, serving as the primary connection between hospitalized patients, their families, and the medical staff caring for them. In this role, you ensure that clients feel informed, supported, and cared for throughout every stage of their pet’s hospital stay and become a trusted source of communication and comfort. You will work closely with veterinarians, technicians, assistants, and fellow coordinators to manage the full client experience from admission to discharge, helping ensure each patient and client receives compassionate, organized care. You work within our specialty services where you become an integrated member of that care team and build strong working relationships with doctors and clinical staff, develop familiarity with service-specific workflows, and help ensure seamless communication and continuity of care. Every shift gives you the opportunity to make a meaningful impact – whether you’re soothing a family’s worry with a timely update, being the first calming face a pet meets in the morning, sending a goodnight photo of a pet, or playing a key role in a heartfelt reunion during patient discharge.

This is a fast-paced, highly interactive role that combines client service, patient care, and teamwork in a hospital environment.

Specialty services include: Avian/Exotics, Cardiology, Dentistry, Dermatology, Emergency, General Medicine, Internal Medicine, Neurology, Oncology (Chemotherapy and Radiation), Ophthalmology, and Surgery

What the Role Looks Like

While no two days are exactly the same, responsibilities include:

Serve as the primary communication bridge between doctors and clients during hospitalization, including answering questions, addressing concerns, relaying status updates and hospital policies, and obtaining consent for previously discussed diagnostics, procedures, or additional financial estimates
Meet with clients during patient admission, helping to guide them through the drop-off process, set expectations, and ensure a smooth, compassionate transition of their pet into hospital care
Accurately log information into electronic medical records systems, including but not limited to pertinent medical information such as patient weight, feeding and medication history, medical alerts (both clinical and behavioral), and medications, food, or devices admitted into the hospital with the pet
Identify and document patient caseload within your assigned service utilizing several sources of information; remain informed the duration of their stay to provide families timely, clear updates through phone, email, text, and in-person communication channels
Ensure all requirements prior to patient discharge have been completed by appropriate hospital teams (e.g. prescriptions are filled, patients are clean and medical catheters are removed, home care instructions are finalized)
Facilitate patient discharges, reuniting the pet with their family and guiding the client through the doctor’s written home care and medication instructions, helping ensure clients are set up for success after bringing their pet back home
Handle animals in some of the following capacities: weighing patients, placing ID bands around patient necks, removing owner belongings such as collars and leashes from dogs and replacing with hospital stock items, removing from and placing cats into carriers, walking leashed dogs through the hospital, safely securing dogs and cats into runs and cages; placing e-collars, removing pressure bandages, offering comforting support (soothing head pats, calming chin rubs, gentle pets)
Facilitate in-person or virtual visits to help families stay connected with their hospitalized pets
Support with the preparation of paperwork prior to pets’ admission
Provide comfort, empathy, and support during all stages of care; celebrating patient progress and offering compassion during difficult outcomes or loss

Who We’re Looking For

You may be a great fit if you:

Have excellent verbal and written communication skills
Thrive in fast-paced environments
Demonstrate empathy, patience, and emotional intelligence and resiliency
Are highly organized and detail-oriented
Bring strong client service experience and professionalism
Are comfortable handling emotionally sensitive situations

Preferred Experience

You have at least 2 years of experience in one or more of the following:

Veterinary hospital or clinic settings
Animal shelters or animal care environments
Human healthcare or medical support roles (incl. social work)
Hospitality or leadership roles with high client interaction; hotel, restaurant, retail, teaching

Previous experience in a specialty, emergency, referral, or teaching hospital environment is a plus.

There are many pathways that lead to success in this position. If you are drawn to what you’ve read and see yourself in this role, we welcome your application.

COMPENSATION:

Starting $23-$24/hr
Please note that candidates with additional experience or credentials may be eligible for compensation aligned with their qualifications

This role offers you the opportunity to:

Work hands-on in a respected veterinary hospital environment
Build meaningful relationships with families and their pets
Make a significant impact to patient and family experiences every shift
Contribute to a compassionate, collaborative team driven by a shared love of animals

About MSPCA-Angell

Founded in 1915, Angell is internationally recognized as a leader in veterinary medicine and one of the finest veterinary teaching hospitals in North America. Serving New England as a primary care, specialty, and 24-hour emergency hospital, Angell cares for approximately 90,000 patients annually.

Benefits

Our compensation package includes:

Health, dental, vision, and life insurance
Paid holidays, vacation, and sick time
Employee discounts for pet healthcare and food
403(b) retirement plan
Tuition reimbursement
Free on-site Boston parking

There are many pathways that lead to success in this position. If you are drawn to what you’ve read and see yourself in this role, we welcome your application.

Experience

Required

2 year(s): Prior experience of a minimum of 2 years veterinary practice experience in a technical or a general client services position, or relative experience in a human medical position

Preferred

Please attach a cover letter for this position with your application.
Previous work experience in a fast-paced, multi-veterinary hospital, emergency/referral practice or veterinary teaching hospital is a plus!

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

Quick Apply

Refine Your Search

mspca angell jobs in boston, ma

Veterinary Client Care Coordinator - (non-clinical role)

Boston Adoption Center - Temporary Animal Welfare Specialist

Animal Care Attendant - Inpatient Department

Veterinary Assistant - all specialty Vet Assistant opportunities at Angell Boston

Client Care Specialist - Veterinary Hospital

Emergency Veterinary Client Care Coordinator - (non-clinical role) evening shift

Assistant Shelter Manager - Boston Adoption Center

Client Care Specialist - Angell West

Veterinary ER Technical Client Liaison - Hybrid Remote

Pharmacy Technician - Animal Hospital - Part Time

Pet Insurance & Donor Fund Coordinator

Veterinary Technician or Assistant – ER Appointment Technician

Development & Campaign Coordinator

ECC Veterinary Technician or Assistant - Evening Shift

Veterinary Technician or Assistant - Avian/Exotics at Angell West - Temporary Position

Environmental & Occupational Health and Safety Specialist

Veterinary Technician/Assistant (certification preferred) - Boston Animal Shelter and Community Clinic

Manager of Clinical Services - Veterinary Hospital

Diagnostic Imaging Anesthesia Support Assistant/Technician

Veterinary Technician/Assistant - General Medicine Service

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