Top 1897 Patient safety manager Jobs in Boston, Ma

Risk and Patient Safety Manager
Beth Israel Lahey Health —Needham, MA
- $130,000 - $159,994 a year
- Full-time
- Remote
- Nursing
- Microsoft Excel
- Microsoft Outlook
Senior Program Manager, Patient Safety
The Brigham and Women's Hospital, Inc. —Boston, MA
- $99,465.60 - $141,804.00 a year
- Full-time
- Hybrid work
- Microsoft Excel
- 5 years
- Writing skills
- Opportunities for advancement
Quick Apply
Central Study Coordinator I
Care Access —Boston, MA
- $75,000 - $95,000 a year
- Remote
- Spanish
- Microsoft Excel
- Microsoft Outlook
- Health savings account
- Paid holidays
11d
Sr. Manager, Contact Center
Dana-Farber Cancer Institute —Brookline, MA
- $88,600 - $104,800 a year
- Full-time
- Hybrid work
- 6 years
- Administrative experience
- Bachelor's degree
Nurse Supervisor
FENWAY HEALTH —Boston, MA
- $91,100 - $113,900 a year
- Full-time
- Nursing
- RN License
- Customer service
- Paid holidays
- Health insurance
Quick Apply
Per Diem Inpatient Physical Therapist
Boston Medical Center —Boston, MA
- Part-time
- Background check
- CPR Certification
- High school
Quick Apply
Home Health - LPN
Care at Home —Malden, MA
- $31.00 - $36.61 an hour
- Full-time
- Nursing
- BLS Certification
- HIPAA
- 403(b) matching
- Health insurance
Patient Care Manager - Home Health RN
Accentcare —Norwood, MA
- $90,000 - $100,000 a year
- Full-time
- Nursing
- RN License
- Mid-level
- Wellness program
- Mileage reimbursement
11d
Home Health RN Case Manager
West River Care —Newton, MA
- $50 an hour
- Full-time
- Vital signs
- RN License
- BLS Certification
Quick Apply
Registered Nurse - Brookline, MA
Bournewood Health Systems —Brookline, MA
- $40 - $65 an hour
- Overnight shift
- CPR Certification
- Nursing
- RN License
RN Manager
Lynn Community Health Center —Lynn, MA
- $80,000 - $95,000 a year
- Full-time
- Spanish
- Nursing
- RN License
Quick Apply
Registered Nurse, Home Health Weekend $20,000 Bonus
Accentcare —Norwood, MA
- $90,000 - $100,000 a year
- Full-time
- Management
- RN License
- Mid-level
- Wellness program
- Health savings account
11d
Home Health Registered Nurse, RN, Lawrence area
Care at Home —Lowell, MA
- $84,300.22 - $107,481.20 a year
- Weekends as needed
- Nursing
- RN License
- Bachelor of Science
- 403(b) matching
- Health insurance
Registered Nurse Case Manager, RN
South Shore Support Services —Hingham, MA
- $40 an hour
- Part-time
- Microsoft Word
- Background check
- Experience working with individuals with developmental disabilities
- Health insurance
- Dental insurance
Quick Apply
Home Health Registered Nurse, RN Case Manager
Care at Home —Lowell, MA
- $84,300.22 - $107,481.20 a year
- Weekends as needed
- Nursing
- RN License
- Bachelor of Science
- 403(b) matching
- Health insurance
3d
Clinical Manager
Reading Center for Health & Rehabilitation —Reading, MA
- $47 - $50 an hour
- Full-time
- Background check
- CPR Certification
- Nursing
- Health insurance
- Dental insurance
Quick Apply
LPN (Licensed Practical Nurse)
GOLDEN DAYS SOCIAL CIRCLE —Boxborough, MA
- $30 - $35 an hour
- Weekends as needed
- Background check
- CPR Certification
- Medication administration
- Flexible schedule
Quick Apply
Occupational Therapist-OT Home Health
Elara Caring —Andover, MA
- $90,000 - $105,000 a year
- Full-time
- Management
- Up to 50% travel
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
Clinical Director
Brook Behavioral Health —Abington, MA
- $115,000 - $145,000 a year
- Full-time
- Experience working with individuals with developmental disabilities
- HIPAA
- Experience working with children
- Health insurance
- Paid time off
Quick Apply
Physical Therapist - Per Diem
Signature Healthcare —Brockton, MA
- $55 an hour
- Rotating weekends
- Management
- 5 years
- Bachelor of Science
- Paid holidays
- Health insurance
Quick Apply

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Risk and Patient Safety Manager

Beth Israel Lahey Health -
Needham, MA

Apply Now

Job Details

Full-time
$130,000 - $159,994 a year

Qualifications

Customer communication
Confidential information handling
Defect resolution root cause analysis
Electronic health records (EHR) management
RN License
Team leadership
Bachelor's degree
General management
Negotiation
Data analysis software
Failure analysis

Full Job Description

Needham, MA • Beth Israel Lahey Health Primary Care • Full-time • Day

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives.

Remote position with occasional commute into our Boston area locations.

Beth Israel Lahey Health Primary Care (BILHPC) is building a high-performance primary care model that will enable the organization to be a leader in patient experience, provider and care teamwork life and quality of care both regionally and nationally. Critical to our success is the ability to create a culture that values teams and an organization that has the expertise to foster a healthy and supportive work environment. To realize this vision, we must build an exemplary leadership team that will guide and support our care teams on this journey. Under the direction of the Director of Patient Safety and Risk Management (the Director), the Risk and Patient Safety Manager will assist in the development and implementation of an Ambulatory Risk Management and Patient Safety Program that will sustain fundamental improvements in the safety of primary care provided by BILHPC. The Risk Management and Patient Safety program includes proactive and preventive strategies, as well as a reliable system for reacting to and evaluating adverse events and near-misses. The Risk and Patient Safety Manager reviews and analyzes safety events (RLDatix), assesses the severity/harm to patients, conducts investigations with local and senior leadership and frontline staff. The Risk and Patient Safety Manager will help develop reports to monitor for trends and analyze opportunities for improvement. The candidate will provide risk management education and assist in policy/standard development. The candidate will promote organizational patient safety initiatives and support the malpractice insurance program for professional and general liability.

Job Description:

Primary Responsibilities:

1. Participate in the Peer Review process under the direction of the Director of Patient Safety & Risk Management and the Chief Quality & Safety Officer. (essential)

2. Responsible for coordinating clinical and systems investigation and analysis of safety events and quality of care complaints. Conducts interviews of clinical and non-clinical colleagues involved in safety events. (essential)

3. Responsible for coordinating the Root Cause Analysis process for high level safety events as deemed appropriate by the Director of Risk Management and Patient safety and the Chief Quality & Safety Officer. (essential)

4. Maintains safety reporting system, tracking and evaluating safety events. Triages reports, verifies and corrects data entry of information in safety reports and prepares reports for clinical leaders. (essential)

5. Collaborates, in connection with the Director, Patient Safety & Risk Management, and with CRICO when an untoward event occurs. Collaborates with BILH General Counsel and their team(s) regarding information needs and responding to legal requests. (essential)

6. Support membership in the CRICO Patient Safety Organization (PSO) and submit documents to the Patient Safety Evaluation System (PSES) under the direction of the Director and CQSO (essential)

7. Provides consultation and education for BILHPC colleagues. Advises on risk management and patient safety issues, requirements and strategies and works with practices to evaluate and improve internal processes and procedures. (essential)

8. Responsible for assisting clinicians and colleagues in a proactive reaction to negative outcomes by instructing in communication style, customer services responsiveness; and by managing proactive communication plans with patients and their families during investigation of unexpected outcomes and complaints. (essential)

9. Maintains knowledge of professional industry, legislative, insurance, and regulatory trends and practices through participation in relevant professional organizations and attendance at conferences and other continuing education programs. (essential)

10. Has the authority to direct and support employees daily work activities. Has the direct responsibility to undertake the following employment actions: hiring, termination, corrective action and performance reviews. Direct Reports: None Indirect Reports: None

Required Qualifications:

1. Bachelor's degree required. Master's degree preferred.

2. RN with current licensure to practice in MA, CPHRM and/ or CPPS designation.

3. 3-5 years related work experience required in risk management, patient safety, or performance improvement. and 0-1 years supervisory/management experience required.

4. Knowledge of and experience with electronic medical records.

5. Experience and/or demonstrated understanding of root cause analysis and FMEA analysis.

6. Ability to analyze data, formulate meaningful information. Ability to work with highly sensitive and confidential information with appropriate discretion.

7. Advanced skills with Microsoft applications which may include Outlook, Word, Excel, PowerPoint or Access and other web-based applications. May produce complex documents, perform analysis and maintain databases.

Preferred Qualifications:

1. Experience preferred with RL Solutions adverse event reporting computer software product.

2. Training in patient safety or risk management and quality/performance.

3. Improvement methodology, concepts, education and implementation.

Competencies:

Decision Making: Ability to make decisions that are guided by general instructions and practices requiring some interpretation. May make recommendations for solving problems of moderate complexity and importance.

Problem Solving: Ability to address problems that are varied, requiring analysis or interpretation of the situation using direct observation, knowledge and skills based on general precedents.

Independence of Action: Ability to set goals and determines how to accomplish defined results with some guidelines. Manager/Director provides broad guidance and overall direction.

Written Communications: Ability to summarize and communicate in English moderately complex information in varied written formats to internal and external customers.

Oral Communications: Ability to verbally communicate complex concepts in English and address sensitive situations, resolve conflicts, negotiate, motivate and persuade others.

Knowledge: Ability to demonstrate broad and comprehensive knowledge of theories, concepts, practices and policies with the ability to use them in complex and/or unprecedented situations across multiple functional areas.

Team Work: Ability to act as a team leader for small projects or work groups, creating a collaborative and respectful team environment and improving workflows. Results may impact the operations of one or more departments.

Customer Service: Ability to provide a high level of customer service to patients, visitors, staff and external customers in a professional, service-oriented, respectful manner using skills in active listening and problem solving. Ability to remain calm in stressful situations.

Pay Range:

$130,000.00 USD – $159,994.00 USD

The pay range listed for this position is the annual base salary range the organization reasonably and in good faith expects to pay for this position at this time. Actual compensation is determined based on several factors, that may include seniority, education, training, relevant experience, relevant certifications, geography of work location, job responsibilities, or other applicable factors permissible by law.

As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) as a condition of employment.

More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger.

Equal Opportunity Employer/Veterans/Disabled

Job details

Employment: Full-time
Hours/Week: 40
Shift: Day
Category: Patient Safety
Pay Range: $130,000.00 USD - $159,994.00 USD
FLSA: Exempt
Req ID: JR99419

Apply Now

Refine Your Search

patient safety manager jobs in boston, ma

Risk and Patient Safety Manager

Senior Program Manager, Patient Safety

Central Study Coordinator I

Sr. Manager, Contact Center

Nurse Supervisor

Per Diem Inpatient Physical Therapist

Home Health - LPN

Patient Care Manager - Home Health RN

Home Health RN Case Manager

Registered Nurse - Brookline, MA

RN Manager

Registered Nurse, Home Health Weekend $20,000 Bonus

Home Health Registered Nurse, RN, Lawrence area

Registered Nurse Case Manager, RN

Home Health Registered Nurse, RN Case Manager

Clinical Manager

LPN (Licensed Practical Nurse)

Occupational Therapist-OT Home Health

Clinical Director

Physical Therapist - Per Diem

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As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) as a condition of employment.

More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger.

Equal Opportunity Employer/Veterans/Disabled

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