Top 11584 People culture Jobs in Boston, Ma

CARE Clinician
City of Cambridge, MA —Cambridge, MA
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Four Seasons —Boston, MA
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Career Counselor
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CARE Responder
City of Cambridge, MA —Cambridge, MA
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3d
Dental Hygienist
Acton Dental Associates —Acton, MA
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Physical Therapist – Orthopedic Outpatient | No Productivity Quotas | Clinical Autonomy
HD Physical Therapy —Wakefield, MA
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Staff Pharmacist
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4d
Managing Clinical Director
Tend —Cambridge, MA
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Sous Chef
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- Senior level
- Restaurant
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people culture jobs near boston, ma

CARE Clinician

City of Cambridge, MA -
Cambridge, MA

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Job Details

$93,301 - $117,882 a year

Qualifications

Team supervision
Radio communication systems
Driver's License
Clinical team leadership

Full Job Description

Posting Date:

7/16/26

Department:

Community Safety

Job Code:

Q684 (ID#1776)

Salary Plan/Grade:

001

Number of Hours Per Week:

37.5

Additional Work Hours Information:

Union Affiliation:

Teamsters Local 25

# of openings:

Type of Employment:

Regular

Civil Service Type:

None

ABOUT THE DEPARTMENT:

The Cambridge Community Safety Department’s (CSD) mission is to provide additional services to enhance the community’s health and well-being. We value compassion in our prevention and intervention efforts. The Community Safety Department is guided by the following values:

We are continuously learning, evolving and reimagining our approach in order to best meet the needs of the community we serve. We embrace a growth mindset and value curiosity, humility, and our shared humanity.
We commit to living restorative practices such as building empathy, compassion, trust and mutual respect in all we do.
We center relationships, partnerships, authentic collaboration and joy in our work. We are guided by the wisdom, insights, and experiences of those who came before us and those who are doing the work today to build solutions community-wide. We are intentionally laying groundwork for the future we envision.
We are consciously not reproducing systems of oppression. We aim to create equitable, anti-racist, and non-discriminatory ways of serving our community.
We acknowledge the historical implications of the criminal legal system and the harm it has done to our communities. With this understanding, we value the dignity and humanity of all people.
The City established the CSD in response to a City Council policy order to develop an unarmed alternative response program, as well as in response to community concerns about supporting Cambridge’s most vulnerable residents and enhancing violence prevention efforts.

The CSD’s CARE (Community Assistance Response and Engagement) team will respond to 9-1-1 calls for assistance that do not include scene safety concerns. The CARE team provides an alternative response model for non-violent behavioral health crises with specialized field teams who serve as a primary response. These specialized teams employ their training as well as lived experiences to provide immediate and follow up support to individuals in crisis. The CSD will work toward operating 7 days a week and will respond to non-violent behavioral health and/or homelessness crises. Teams will use their combined training, department policies, knowledge, and lived experiences to provide immediate support. This is a new Department that will be consistently adapting the model based on data collected over time. The CSD will embody a growth mindset with a culture of constantly learning and growing.

ABOUT THE ROLE:

The CARE Clinician will provide clinical leadership and support for CARE Responders. The CARE Clinician will go out on calls with CARE Responders as well as triage requests for service that come from non-911 referral sources. The CARE Clinician will also provide follow up services to community members with whom the Responders interact. The CARE Clinician will provide on call and back up coverage to CARE Responders in the field, as well as provide ongoing clinical leadership. The ideal candidates will bring flexibility, eagerness to learn and a willingness to shift approaches as new data is collected.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Specific duties/responsibilities include but are not limited to the following:

Provide clinical leadership of CARE Responders.
Support community members in urgent crisis situations requiring immediate attention over the phone.
Provide guidance to Responders so they incorporate evidence-based practices when developing treatment plans and selecting interventions.
Assist Responders to ensure plans and interventions are based on each person’s assessed readiness and expressed interest.
Accompany CARE Responders on calls.
Obtain appropriate paperwork and maintain strict adhesion to confidentiality, documentation and record-keeping requirements.
Provide triage and telephone support for community members in behavioral health and/or homelessness crisis, intoxicated, or under the influence of controlled substances.
Follow training and protocols to safely de-escalate behavioral health crisis situations over the phone.
Obtain information and effectively triage a call to the appropriate level of care.
Maintain confidentiality and respect the boundaries of clients experiencing emotional distress.
Develop appropriate follow up and safety planning with community members.
Utilize harm reduction and trauma-informed care principles.
Perform other duties as assigned.

Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions.

MINIMUM REQUIREMENTS:

Education/Experience/License/Certification:

Graduate from an accredited Master's of Arts in Psychology, Master's of Education in Counseling, or Master of Science in Social Work (MSW) program.
Current Massachusetts license LMHC, LMFT, LCSW, LICSW, or license eligibility.
Minimum of 5 years relevant post-graduate experience, preferably in mental health, community health or criminal justice setting.
Minimum of 3 years of experience providing supervision or consultation in mental health crisis intervention.
Must possess a Massachusetts valid driver's license and successfully pass a CORI background check, driving history check, and drug screen.
Must successfully complete and pass the CARE Training Academy within 120 days of employment.
Available during the workday and while on-call, at nights as needed.

Knowledge, Skills and Abilities:

Sensitivity to multi-cultural populations and their experiences and perspectives.
Ability to quickly create rapport with community members, and to navigate encounters with professionalism when attempts at rapport are challenging.
Working knowledge of major mental illness, personality disorders, dementia, complex trauma, intellectual/developmental disabilities, substance use disorders, suicide assessment, safety planning and crisis de-escalation.
Ability and eagerness to spend time outdoors and in the community with vulnerable individuals, some of whom are experiencing homelessness.
Ability to work independently yet collaboratively towards a common goal.
Ability to learn and help navigate all applicable resources with patients/clients.
Ability to maintain strong professional boundaries.
Strong written and verbal communication skills. Some familiarity with psychiatric conditions, crisis de-escalation, and recovery principles.
Commitment to anti-racism, diversity, equity and inclusion.
The City of Cambridge's workforce, like the community it serves, is diverse. Applicants must have the ability to work and interact effectively with individuals and groups with a variety of identities, cultures, backgrounds and ideologies.

PREFERRED QUALIFICATIONS:

Strong awareness of local social service providers/community resources.
Experience working with adults experiencing homelessness.
Experience working with individuals experiencing mental illness.
Experience working with individuals experiencing substance misuse.

PHYSICAL DEMANDS:

Ability to climb stairs and move in any type of terrain. Occasionally lift or drag at least 125 lbs. Squat, stand, or kneel for prolonged periods of time. Maintain focus and composure when around bodily fluids. Ability to operate a cell phone, radio, and computer. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

WORK ENVIRONMENT:

Work is primarily in the field. Field work may include performing duties in hazardous areas, such as streets, medians, homeless encampments, wooded areas, alleys, confined spaces, and around potential biohazards such as used needles and human waste. This position involves exposure to individuals in varying degrees of distress.

REQUIRED DOCUMENTS:

Please upload the following documents to complete your application.

Resume
Cover Letter

COMPENSATION PHILOSOPHY

The City of Cambridge is committed to providing fair, transparent, and competitive compensation to all employees. The salary range listed in this job posting reflects the full range for this position's pay grade (Steps 1–10). New employees joining the organization are hired within the hiring range, Steps 1 through 5, with placement at the midpoint reserved for the most qualified candidates. Starting placement is based on directly related education and experience relative to the minimum qualifications of the position, required licenses or certifications, internal equity with current employees, and relevant labor market factors. Employees progress through the 10 steps over time through the City's established step and pay progression policies.

This compensation philosophy applies to non‑union positions. For union positions, please refer to the applicable collective bargaining agreement.

Current City employees applying to another position should refer to the Compensation & Classification Manual for the policies governing promotions, lateral transfers, and other internal salary changes.

ABOUT THE CITY OF CAMBRIDGE

The City of Cambridge is a diverse and vibrant community that 120,000 residents of different ethnic, racial, religious, U.S. nationals and other backgrounds call home. We take pride in our City’s diversity and strive to create a workplace that is reflective of the community we serve - one in which all employees can thrive. The City is also deeply committed to creating an environment in which all our employees are treated equitably and feel included. In joining our team, you would work in a workplace environment that advances and values antiracism, diversity, equity, and inclusion (ADEI), and that is committed to embedding ADEI best practices and tenets in all aspects of our work. City of Cambridge residents are especially encouraged to apply to job openings.

EQUAL OPPORTUNITY / AFFIRMATIVE ACTION

The City of Cambridge is an Affirmative Action/Equal Opportunity Employer and does not discriminate based on race, color, sex, religion, age, national origin, disability, or any other protected category. Women, minorities, veterans, members of the LGBTQ+ Community, and persons with disabilities are encouraged to apply. The City is committed to advancing a workforce culture of antiracism, diversity, equity, and inclusion. Auxiliary aids and services, written materials in alternative formats, and reasonable modifications in policies and procedures will be provided to qualified individuals with disabilities free of charge, upon request by contacting Human Resources at [email protected].

Apply Now

Refine Your Search

people culture jobs in boston, ma

CARE Clinician

People Operations Partner

Part Time | Hotel Front Desk Agent

Guest Communication/Reservations Specialist

People Experience Manager

Career Counselor

Guest Services Agent

People & Culture Coordinator

Chief People, Culture & Equity Officer

Senior People Partner - US

CARE Responder

PRN CRNA

Oral Surgeon

Adult Home Care- Nurse Manager

Dental Hygienist

Physical Therapist – Orthopedic Outpatient | No Productivity Quotas | Clinical Autonomy

Staff Pharmacist

Hair Stylist

Managing Clinical Director

Sous Chef

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