Top 1626 Senior knowledge manager Jobs in Boston, Ma

Senior Events Manager
Marriott International, Inc —Boston, MA
- $85,000 - $109,000 a year
- Full-time
- No experience needed
- Mid-level
- Hotel
11d
Senior Project Manager
New Balance —Brighton, MA
- $100,200 - $158,400 a year
- Full-time
- Hybrid work
- 5 years
- Bachelor of Science
- Office
- Disability insurance
- Health insurance
Senior Policy Manager
MIT —Cambridge, MA
- Full-time
- Master's degree
- 1 year
- Senior level
Senior Manager, Meetings & Events
Fidelity Investments —Boston, MA
- $85,000 - $171,000 a year
- Full-time
- 7 years
- Microsoft Excel
- Microsoft Outlook
- Loan repayment program
- Tuition reimbursement
Senior Rooms Operations Manager (Houskeeping)
Marriott International, Inc —Boston, MA
- $87,000 - $109,000 a year
- Full-time
- Mid-level
- Hotel
- High school diploma or GED
5d
Senior Banquet Manager - Hilton Boston Park Plaza
Hilton —Boston, MA
- $85,000 a year
- Full-time
- Sanitation
- Hotel
- Senior level
- Paid parental leave
- Employee stock purchase plan
Senior Program Manager
Autonodyne LLC —Boston, MA
- $150,000 - $205,000 a year
- Full-time
- Hybrid work
- Computer Science
- 5 years
- Office
- Health savings account
- Health insurance
Quick Apply
Senior Project Manager – Public Projects (PLS)
FELDMAN GEOSPATIAL —Boston, MA
- $120,000 - $140,000 a year
- Full-time
- Hybrid work
- Background check
- Engineering
- Quality control
- Paid holidays
- Disability insurance
Quick Apply
7d
Senior Plumbing Estimator/Project Manager
American Plumbing & Heating —Norwell, MA
- $80,000 - $90,000 a year
- Email
- Construction site
- Residential
- Travel
- Paid holidays
- Health insurance
Quick Apply
Senior Interior Designer / Project Manager
Elms Interior Design —Boston, MA
- $75,000 - $125,000 a year
- Full-time
- Microsoft Word
- AutoCAD
- Microsoft Excel
- Health insurance
- Dental insurance
Quick Apply
Construction Senior Field Manager - High Growth Roofing + Carpentry Company
Roof Hub —Boston, MA
- $85,000 - $150,000 a year
- Full-time
- Carpentry
- Clean driving record
- Construction site
- Paid training
- Health insurance
Quick Apply
Sr. Supply Chain Manager
AMETEK —Chelmsford, MA
- $120,000 - $140,000 a year
- Full-time
- Microsoft Excel
- 5 years
- Mentoring
- Health insurance
- Dental insurance
Quick Apply
6d
Senior Project Manager – Licensed Site Professional (LSP)
Pinchin LLC —North Andover, MA
- 7 years
- Management
- Master's degree
- Health savings account
- Flexible spending account
Quick Apply
Senior Overnight Bakery Manager - Boston Bakery
Tatte Bakery & Café —Boston, MA
- Weekends as needed
- Spanish
- 7 years
- English
- Health insurance
- Dental insurance
Quick Apply
Investment Senior Property Manager
Green Ocean Property Management —Newton, MA
- $100,000 a year
- Full-time
- Google Workspace
- Microsoft Excel
- 5 years
- Paid holidays
- Health insurance
Quick Apply
Information Technology & Security Sr. Manager
Energetiq Technology Inc —Wilmington, MA
- $150,000 - $175,000 a year
- Full-time
- Continuous improvement
- Senior level
- Leadership
Senior Manager, Procurement
Hologic —Marlborough, MA
- $126,700 - $211,200 a year
- Full-time
- Office
- Analysis skills
- Travel
Sr. Manager, Sales Planning
Home Market Foods —Norwood, MA
- $150,000 - $180,000 a year
- Hybrid work
- Marketing
- 5 years
- Office
- Relocation assistance
- Health insurance
Quick Apply
Dining Room Manager
Benchmark Senior Living —Newton, MA
- $23 - $25 an hour
- Full-time
- CPR Certification
- Mid-level
- Ability to lift 50 pounds
- Paid training
- Health insurance
Quick Apply
Senior Property Manager
Beacon Communities LLC —Boston, MA
- $105,000 - $120,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- 3 years
- Health savings account
- Paid holidays
Quick Apply

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senior knowledge manager jobs near boston, ma

Senior Events Manager

Marriott International, Inc -
Boston, MA

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Job Details

Full-time
$85,000 - $109,000 a year
11 days ago

Qualifications

Customer follow-ups
Sales revenue Forecasting
Operations management
Hotel event planning
Greeting customers
Customer satisfaction tracking
Associate's degree in Business Administration
No experience needed
Mid-level
High school diploma or GED
Hotel room assignment management
Hospitality Management
Managing event budgets
Meeting facilitation
Project execution
Profitability analysis
Business Administration
Billing issue inquiries
Hotel and accommodations guest complaints handling
Customer satisfaction improvement
Business
Managing hospitality operations budgets
Suggestive selling
Event customer service
2 years
Team motivation (leadership skill)
Marketing
Event sales

Full Job Description

Additional Information
Job Number26088793
Job CategoryEvent Management
Location39 Dalton St, Boston, Massachusetts, United States, 02199
ScheduleFull Time
Located Remotely?N
Position Type Management
Pay Range: $85,000-$109,000 annually
Bonus Eligible: Y

JOB SUMMARY

Prepares all event documentation and coordinates with Sales, property departments and customer to ensure consistent, high level service throughout the pre-event, event and post-event phases of property events. This position primarily handles complex events. Ensures a seamless turnover from sales to service back to sales. Recognizes opportunities to maximize revenue by up-selling and offering enhancements to create outstanding events. Supports and acts on behalf of the Director of Event Management or Director of Event Planning and Operations in his/her absence. Serves as the event planner’s primary contact (following turnover) on property and is responsible for his/her experience.

CANDIDATE PROFILE

Education and Experience

High school diploma or GED; 2 years experience in the event management or related professional area.

2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.

CORE WORK ACTIVITIES

Executing Event Operations

Solve problems and/or suggest alternatives to previous arrangements if necessary.

Leads pre-event and post-event meetings for assigned groups.

Identifies operational challenges associated with his/her group and works with the property staff and customer to solve these challenges and/or develop alternative solutions.

Manages customer budgets to maximize revenue and meet customer needs.

Oversees his/her customer experiences from file turnover through the post event phase until turnover back to sales.

Conducts pre- and post-event meetings as required to review/communicate group needs and feedback.

Manages group room blocks and meeting space for assigned groups.

Adheres to all standards, policies, and procedures.

Celebrates successes and publicly recognizes the contributions of team members.

Executing the Sales and Marketing Strategy

Up-sells products and services throughout the event process.

Participates in customer site inspections and assists with the sales process when necessary.

Acts as liaison between field sales person and customer throughout the event process (pre-event, event, post-event).

Managing Profitability

Manages revenue and profitability associated with events.

Forecasts group sleeping rooms and event revenue (catering and audio-visual) for his/her groups.

Reviews billing and payments with clients.

Providing Exceptional Customer Service

Interacts with guests to obtain feedback on product quality and service levels.

Handles guest problems and complaints.

Makes presence known to customer at all times during entire event process.

Follows up with customer post-event.

Greets customer during the event phase and hands-off to the Event Operations team for the execution of details.

Strives to improve service performance.

Sets a positive example for guest relations.

Reviews comment cards and guest satisfaction results with associates.

Coordinates and communicates verbally and in writing with customer (internal and external) regarding event details.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

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Refine Your Search

senior knowledge manager jobs in boston, ma

Senior Events Manager

Senior Project Manager

Senior Policy Manager

Senior Manager, Meetings & Events

Senior Rooms Operations Manager (Houskeeping)

Senior Banquet Manager - Hilton Boston Park Plaza

Senior Program Manager

Senior Project Manager – Public Projects (PLS)

Senior Plumbing Estimator/Project Manager

Senior Interior Designer / Project Manager

Construction Senior Field Manager - High Growth Roofing + Carpentry Company

Sr. Supply Chain Manager

Senior Project Manager – Licensed Site Professional (LSP)

Senior Overnight Bakery Manager - Boston Bakery

Investment Senior Property Manager

Information Technology & Security Sr. Manager

Senior Manager, Procurement

Sr. Manager, Sales Planning

Dining Room Manager

Senior Property Manager

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