Top 393 Senior practice technology analyst Jobs in Boston, Ma

Senior Practice Technology Analyst
Ropes & Gray —Boston, MA
- $117,200 - $195,000 a year
- Hybrid work
- Customer service
- Research
- Analysis skills
- Health insurance
- Opportunities for advancement
3d
Senior Developer/Analyst - Information Services
Bay Cove Human Services —Boston, MA
- $90,000 - $100,000 a year
- Full-time
- Management
- SQL
- Mentoring
Quick Apply
Senior Director Process Excellence - Global Business Services
Cabot Corporation —Billerica, MA
- $228,700 - $331,600 a year
- Full-time
- Hybrid work
- Background check
- Oracle
- Pass drug screening
- Health insurance
- Benefits from day one
Senior Data Engineer, Investments Technology (Enterprise Data Management)
Liberty Mutual —Boston, MA
- $114,000 - $197,000 a year
- Full-time
- Computer science
- Computer Science
- 5 years
Senior Analyst - BCG Vantage, Indirect Procurement in Retail
Boston Consulting Group —Boston, MA
- $115,700 - $119,500 a year
- Full-time
- Urgent Care
- English
- Research
- Profit sharing
- Paid parental leave
Senior Analyst - BCG Vantage, B2B SaaS (Client Focus Track)
Boston Consulting Group —Boston, MA
- $124,800 - $129,000 a year
- Full-time
- Urgent Care
- English
- Mid-level
- Profit sharing
- Paid parental leave
Commercial Solutions Engineer
Semrush Inc. —Boston, MA
- $141,400 - $171,100 a year
- Bachelor of Science
- APIs
- Senior level
- Paid parental leave
- Health insurance
3d
Senior Strategic Intelligence Analyst- Technology
Metro Credit Union —Chelsea, MA
- $84,000 - $113,000 a year
- Full-time
- Office
- SQL
- Analysis skills
- Wellness program
- AD&D insurance
Quick Apply
Senior IT Business Analyst
Northeastern University —Boston, MA
- $99,010.00 - $143,567.50 a year
- Full-time
- Office
- Master's degree
- Analysis skills
- Health insurance
- Dental insurance
Senior Analyst
Allen & Gerritsen —Boston, MA
- $80,000 - $90,000 a year
- Full-time
- Microsoft Excel
- Marketing
- Mid-level
- Paid time off
- Opportunities for advancement
Quick Apply
Application Analyst II – Collaboration & Productivity Tools Team
Dana-Farber Cancer Institute —Boston, MA
- $90,900 - $101,800 a year
- Full-time
- Computer science
- Computer Science
- Customer service
Business Analyst
Harvard University —Cambridge, MA
- Full-time
- Hybrid work
- 5 years
- Mid-level
- Office
- Commuter assistance
- Health insurance
Senior Desktop Support Analyst
Plymouth Rock Assurance Corporation —Boston, MA
- $83,500 - $117,000 a year
- On call
- Computer science
- Computer Science
- Mid-level
- Wellness program
- Commuter assistance
Quick Apply
8d
Analyst Tech Service Management
Ahold Delhaize USA —Quincy, MA
- $75,040 - $129,480 a year
- Full-time
- Hybrid work
- Computer Science
- Office
- Master's degree
Senior Sourcing & Procurement Technology Analyst
MathWorks —Natick, MA
- $192,000 a year
- Hybrid work
- 7 years
- Oracle
- Office
Senior HRIS - Workday
Ropes & Gray —Boston, MA
- $101,900 - $169,450 a year
- Hybrid work
- Customer service
- 3 years
- Bachelor's degree
- Health insurance
- Opportunities for advancement
13d
HDS Senior Data Analyst
Mass General Brigham Incorporated —Somerville, MA
- $79,560.00 - $115,720.80 a year
- Full-time
- Hybrid work
- 5 years
- HIPAA
- Office
- Opportunities for advancement
Quick Apply
Senior Desktop Support Analyst
Goodwin Procter LLP —Boston, MA
- $75,100 - $121,100 a year
- Full-time
- Computer science
- Computer Science
- Office
- Paid holidays
- Disability insurance
Market Intelligence Analyst
Ropes & Gray —Boston, MA
- $88,600 - $147,300 a year
- Hybrid work
- Microsoft Excel
- Mid-level
- Office
- Health insurance
- Opportunities for advancement
IT Service Desk Analyst
CarGurus —Boston, MA
- $52,000 - $66,000 a year
- Hybrid work
- Google Workspace
- Research
- Mid-level
- Food provided

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senior practice technology analyst jobs near boston, ma

Senior Practice Technology Analyst

Ropes & Gray -
Boston, MA

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Job Details

$117,200 - $195,000 a year
3 days ago

Benefits

Health insurance
Opportunities for advancement

Qualifications

Non-technical user support
Confidential information handling
Customer service
AI tools proficiency
Legal firm experience
User training (technical support)
Bachelor's degree
Data analytics
Technical customer support solution
Law office experience
Online help documentation
Generative AI
Teaching technology use

Full Job Description

About Ropes & Gray:

Ropes & Gray is a preeminent global law firm. The firm has been ranked in the top three on The American Lawyer's prestigious A-List for eight consecutive years and #1 on Law.com's UK A-List twice in the past three years - rankings that honor the "best of the best" law firms.

The firm has approximately 2,500 lawyers and professionals serving clients in major centers of business, finance, technology, and government in Boston, Chicago, Dublin, Hong Kong, London, Los Angeles, Milan, New York, Paris, San Francisco, Seoul, Shanghai, Silicon Valley, Singapore, Tokyo and Washington, D.C.

The firm has consistently been recognized for its leading practices in many areas, including asset management, private equity, M&A, finance, real estate, tax, antitrust, life sciences, health care, intellectual property, litigation & enforcement, privacy & cybersecurity, and business restructuring.

Ropes & Gray is an equal opportunity employer.

Overview:

JOB SUMMARY:

The Senior Practice Technology Analyst supports the evaluation, implementation, and ongoing optimization of legal technology platforms across practice groups, with particular emphasis on AI-powered tools and practice efficiency solutions. This role operates with greater independence than the Analyst position, taking ownership of specific technology support areas, conducting more complex troubleshooting, and helping to develop training and support resources. The Senior Analyst contributes to technology evaluations and pilot programs while serving as a resource for junior team members.

Responsibilities:

ESSENTIAL FUNCTIONS:

Independently support and troubleshoot practice technology platforms, resolving complex technical issues and escalating only when necessary.
Contribute to the evaluation and testing of emerging legal technology platforms, including generative AI solutions, providing detailed feedback and analysis.
Develop and maintain training materials, user guides, quick reference cards, and knowledge base articles for practice technology platforms.
Assist with user training sessions for practice technology solutions, including preparation and delivery of training content.
Monitor technology adoption rates and system usage, analyzing data to identify trends and opportunities for increased engagement.
Support pilot programs by coordinating logistics, gathering user feedback, and documenting outcomes.
Maintain accurate and comprehensive documentation of system configurations, processes, and support procedures.
Serve as a resource for junior team members, helping to onboard new Analysts and sharing knowledge of platforms and processes.
Stay current with legal technology trends and developments through research, professional development, and industry engagement.
Participate in technology demonstrations and awareness sessions for practice groups, helping to communicate platform capabilities and value.
Coordinate with technology vendors regarding support issues, feature requests, and platform updates.
Comply with department and firm administrative procedures and policies.
Perform other work-related duties as assigned.

ESSENTIAL CAPABILITIES:

Must demonstrate the ability to maintain strict confidentiality of the firm's internal matters and client information.
Self-motivated with demonstrated ability to work independently while knowing when to seek guidance.
Able to interact effectively with all levels of personnel, including attorneys, partners, and support staff.
Strong oral and written communication skills with ability to explain technical concepts to non-technical users.
Ability to organize, plan, and manage multiple tasks and projects simultaneously while maintaining attention to detail.
Strong analytical thinking and problem-solving skills with a systematic approach to troubleshooting complex issues.
Excellent customer service orientation with a focus on user experience and technology adoption.
Adaptable to changing priorities and emerging technologies; eager to continuously learn and grow.
Ability to work both independently and as part of a collaborative team.
Demonstrated initiative in identifying issues and proactively developing solutions.

Qualifications:

EDUCATION, EXPERIENCE AND SKILLS REQUIRED:

Bachelor's degree required.
A minimum of 4 years of experience in a law firm or legal technology environment.
Demonstrated experience supporting legal software applications such as contract analysis tools, document automation platforms, or practice management systems.
Familiarity with generative AI legal technology platforms and their application in legal workflows.
Solid understanding of legal workflows and practice group needs.
Strong technical aptitude with demonstrated ability to quickly learn and support new software platforms.
Experience developing user-facing documentation, training materials, or knowledge base content.
Basic understanding of data analytics concepts and ability to interpret usage metrics.

Compensation and Total Rewards Package:

Ropes & Gray is proud to offer a comprehensive Total Rewards package to our business support team members. The firm also offers comprehensive health and well-being benefits, personal and professional development, career growth opportunities and a collegial and supportive culture. The anticipated pay range for this role is listed below and represents our good faith and reasonable estimate of the starting salary range at the time of posting. In addition, this role is eligible for a discretionary bonus based on performance. The actual offered rate for this position will be determined based on job-related, non-discriminatory factors, including qualifications and experience, geographic location, education, external market data and consideration of internal equity.

Boston, Chicago, Washington, D.C., & Los Angeles: $117,200 - $178,700

New York City: $127,900 - $195,000

Working Conditions:

This position requires hybrid on-site presence as an essential function of the role. Consistent and predictable on-site presence is required for ongoing business continuity, professional development and effective collaboration with colleagues and management.

Apply Now

Refine Your Search

senior practice technology analyst jobs in boston, ma

Senior Practice Technology Analyst

Senior Developer/Analyst - Information Services

Senior Director Process Excellence - Global Business Services

Senior Data Engineer, Investments Technology (Enterprise Data Management)

Senior Analyst - BCG Vantage, Indirect Procurement in Retail

Senior Analyst - BCG Vantage, B2B SaaS (Client Focus Track)

Commercial Solutions Engineer

Senior Strategic Intelligence Analyst- Technology

Senior IT Business Analyst

Senior Analyst

Application Analyst II – Collaboration & Productivity Tools Team

Business Analyst

Senior Desktop Support Analyst

Analyst Tech Service Management

Senior Sourcing & Procurement Technology Analyst

Senior HRIS - Workday

HDS Senior Data Analyst

Senior Desktop Support Analyst

Market Intelligence Analyst

IT Service Desk Analyst

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