Top 836 Service manager Jobs in Boston, Ma

General Manager Automotive Service Dealer
Confidential —Westwood, MA
- $95,000 - $115,000 a year
- Full-time
- ASE Certification
- Background check
- Dealership
- Health insurance
- Dental insurance
Quick Apply
Service Route Manager
Suburban Supply Co Inc —Weymouth, MA
- From $60,000 a year
- Weekends as needed
- Background check
- Hospitality
- Clean driving record
- Health insurance
- Dental insurance
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Licensed Residential Boiler Technician
McClaren Heating & Air —East Bridgewater, MA
- $70,000 - $120,000 a year
- Full-time
- Background check
- Clean driving record
- Pass drug screening
- Paid holidays
- Disability insurance
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Facilities Manager
Belmont Medical Technologies —Billerica, MA
- $105,000 - $135,000 a year
- Full-time
- 5 years
- Engineering
- Continuous improvement
- Health savings account
- Health insurance
Quick Apply
Pharmacy Manager
Soleo Health Inc —Canton, MA
- $130,000 - $160,000 a year
- Full-time
- Microsoft Outlook
- Patient monitoring
- Patient care
- Health savings account
- Disability insurance
Quick Apply
Senior HVAC Service Technician
Fagone Plumbing, Heating and HVAC —Marblehead, MA
- $40 - $50 an hour
- Email
- Clean driving record
- Residential
- 8 years
- Paid training
- Paid holidays
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Service Manager
Heights at Marlborough —Marlborough, MA
- $42 - $43 an hour
- Carpentry
- Bilingual
- Mid-level
- Paid parental leave
- Paid holidays
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Service Advisor - Shop Supervisor
Brodie Toyota-Lift —Lawrence, MA
- $75,000 - $85,000 a year
- Full-time
- Background check
- Mid-level
- Organizational skills
- Health insurance
- Dental insurance
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Diesel Service Manager
Miller Transportation Group —Brockton, MA
- $100,000 - $120,000 a year
- Urgently hiring
- 6 years
- Customer service
- Senior level
- Health savings account
- Health insurance
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14d
Shift Leader - Housing & Homeless Services
Bay Cove Human Services —Boston, MA
- $26.52 an hour
- Full-time
- Computer literacy
- Writing skills
- Mid-level
Quick Apply
Multi-Site Service Supervisor - Drum Hill/Boston Post Road R0198331 City Office Boston Boston, Massachusetts Full time
Greystar —Boston, MA
- $41.50 - $43.50 an hour
- Weekends as needed
- Ability to walk for extended periods
- Word processing
- Basic math
- Paid parental leave
- Paid holidays
Automotive Service Manager
AAA Auto Tech —Dorchester, MA
- $80,000 - $120,000 a year
- Full-time
- ASE Certification
- Spanish
- Clean driving record
- Paid time off
- Employee discount
Quick Apply
7d
Service Supervisor
Braman Termite & Pest Elimination —Waltham, MA
- $55,000 - $65,000 a year
- Weekends as needed
- Background check
- Pass drug screening
- Mid-level
- Paid training
- Paid holidays
Quick Apply
10d
Service Manager
Milltown Plumbing —Chelmsford, MA
- $65,000 - $90,000 a year
- Full-time
- Clean driving record
- Public speaking
- Mid-level
- Paid training
- Paid holidays
Quick Apply
BAS Service Manager
Kodiak Labor Solutions —Middlesex County, MA
- $130,000 - $170,000 a year
- Full-time
- Management
- Supervising experience
- Mentoring
- Health savings account
- Paid holidays
Quick Apply
Case Manager - Housing & Homeless Services
Bay Cove Human Services —Chelsea, MA
- $24.48 an hour
- Full-time
- Spanish
- Writing skills
- Cooking
Quick Apply
Regional Service Manager
Wittenbach Business Systems LLC —Boston, MA
- Full-time
- Clean driving record
- High school diploma or GED
- Driver's License
- Paid training
- Health savings account
Quick Apply
5d
Human Services Professionals- House Manager
Nexus, Inc. —Woburn, MA
- $26.54 - $29.83 an hour
- Full-time
- CPR Certification
- Management
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Cafe Services Manager
Gourmet at Work —Natick, MA
- From $30 an hour
- 8 hour shift
- Background check
- Management
- Inventory control
- Paid training
- Health insurance
Quick Apply
Food Service Manager
Aramark —Cambridge, MA
- $67,000 - $73,000 a year
- Inventory management
- Mid-level
- Residential
- Disability insurance
- Health insurance

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service manager jobs near boston, ma

General Manager Automotive Service Dealer

Confidential
Westwood, MA

Quick Apply

Job Details

Full-time
$95,000 - $115,000 a year

Benefits

Health insurance
Dental insurance
Paid time off
Vision insurance
401(k) matching
Life insurance
Referral program

Qualifications

Business development management
Customer communication
Customer retention strategy
Increasing staff retention rates
Managing teams in a customer support role
Managing retail teams
Expense management
Employee engagement strategy
Labor cost analysis
Auto service management
Sales team management
Leadership development
Team development
Hiring
Profit & loss
Professional development support
Store management
Sales coaching
Recruiting
Leading team collaboration initiatives
Financial performance measurement
Business operations
Sales leadership
Employee engagement
Customer satisfaction improvement
Retail management
Process management
Staffing management
Dealership experience
Management experience within retail industry

Full Job Description

The Opportunity

A growing automotive service organization is conducting a confidential search for an experienced Automotive Service Store Manager to lead a high-volume service operation in Westwood, Massachusetts.

This opportunity is designed for a proven leader who has successfully managed a business generating more than $2.5 million in annual revenue while leading a team of 8-10 direct reports. The ideal candidate combines financial acumen, operational discipline, talent leadership, and a strong commitment to the customer experience.

The successful candidate will be accountable for profitable growth, customer satisfaction, employee engagement, labor productivity, operational excellence, and overall financial performance.

Key Responsibilities

Business Leadership & Financial Management

Maintain full P&L accountability for an automotive service operation generating more than $2.5 million annually.
Drive revenue growth, gross profit improvement, expense management, and sustainable profitability.
Analyze key performance indicators and develop focused action plans to improve results.
Manage labor productivity, staffing, scheduling effectiveness, inventory, and controllable expenses.
Execute short- and long-term business plans that strengthen the location and local market position.

People Leadership & Talent Development

Lead, coach, and develop a team of 8-10 direct reports across customer service and shop operations.
Recruit, onboard, develop, and retain high-performing automotive service professionals.
Establish a culture centered on accountability, teamwork, safety, performance, and customer care.
Provide regular coaching, clear expectations, and meaningful development opportunities.
Build bench strength and prepare team members for expanded responsibility.

Customer Experience & Sales Growth

Deliver a consistent customer experience that strengthens loyalty, retention, and referrals.
Coach service advisors to improve needs-based selling, communication, and follow-through.
Resolve escalated customer concerns promptly and professionally.
Identify opportunities to expand local customer relationships and market share.

Operational Excellence

Optimize workflow, technician productivity, bay utilization, work quality, and service capacity.
Ensure compliance with company standards and applicable safety, environmental, and employment requirements.
Use reporting and operational analytics to identify trends, remove obstacles, and improve execution.
Maintain a clean, organized, safe, and customer-ready facility.

Required Qualifications

Minimum of five years of progressive automotive service leadership experience.
Demonstrated success managing an automotive service operation exceeding $2.5 million in annual revenue.
Direct experience leading teams of 8-10 or more employees.
Proven P&L ownership, including revenue, gross margin, labor productivity, expense control, and profitability.
Track record of improving sales, customer retention, team performance, and operating results.
Strong business acumen, communication skills, judgment, and data-driven decision-making ability.
Ability to recruit, coach, develop, and retain automotive service talent.

Preferred Background

Relevant leadership experience must include automotive aftermarket service, tire and repair operations, dealership fixed operations, multi-bay maintenance facilities, preventive maintenance, or comparable automotive retail service environments. Technical automotive knowledge, ASE credentials, local business development experience, and exposure to commercial or fleet customers are beneficial.

Ideal Candidate Profile

Strong Leadership Attributes
Develops talent, strengthens engagement, and creates accountability.
Understands P&L drivers and converts business data into action.
Builds trust and delivers a consistently strong service experience.
Grows revenue, retention, market presence, and profitability.
Improves productivity, quality, safety, and process execution.
Models teamwork, integrity, urgency, and professional leadership.

Compensation & Career Opportunity

A competitive compensation package will be offered commensurate with experience and demonstrated results. The package includes base salary, a performance-based incentive opportunity, benefit offerings, paid time off, professional development, and advancement potential within a growing organization.

Pay: $95,000.00 - $115,000.00 per year

Benefits:

401(k) matching
Dental insurance
Health insurance
Life insurance
Referral program
Vision insurance

Application Question(s):

Have you directly managed and developed a team of at least 8 employees in an automotive service, tire, dealership, fleet, or maintenance operation?
Have you had direct responsibility for the financial performance (P&L) of an automotive service operation generating at least $2.5 million in annual revenue?
Within the past three years, have you personally led improvements in revenue growth, profitability, labor productivity, or customer retention for an automotive service operation?

Work Location: In person

Quick Apply

Refine Your Search

service manager jobs in boston, ma

General Manager Automotive Service Dealer

Service Route Manager

Licensed Residential Boiler Technician

Facilities Manager

Pharmacy Manager

Senior HVAC Service Technician

Service Manager

Service Advisor - Shop Supervisor

Diesel Service Manager

Shift Leader - Housing & Homeless Services

Multi-Site Service Supervisor - Drum Hill/Boston Post Road R0198331 City Office Boston Boston, Massachusetts Full time

Automotive Service Manager

Service Supervisor

Service Manager

BAS Service Manager

Case Manager - Housing & Homeless Services

Regional Service Manager

Human Services Professionals- House Manager

Cafe Services Manager

Food Service Manager

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